Novotel Konya 5 звезды

Примечание: отзывы клиентов (Рейтинг ALL) 4.3/5 Отзывов: 766

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Описание

Особенности отеля

  • Well-being centre for relaxation and fitness

  • 5,2 kms distance to Mevlana Museum

  • Kid-friendly and pets allowed

  • Next to bus stop and 3.5 kms to High Speed Train Station

  • Private indoor and outdoor parking

Наши номера

Расположение отеля

Novotel Konya

Seker Mah Cevreyolu Cad, No 38 Selcuklu
42080 KONYA
Turkey

GPS:37.885747, 32.460829

Доступ и транспорт

Гостиничные услуги

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При отеле
  • Бассейн
  • Парковка
  • Ресторан
  • Доступ на инвалидном кресле
  • Фитнес-центр
  • Wi-Fi
  • Кондиционер
  • Завтрак
  • Бар
  • Помещения для деловых встреч

Отзывы наших гостей

Отзывы наших гостей

Реальные отзывы гостей, которые останавливались в нашем отеле

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Рейтинг ALL  4.3/5  Отзывов: 766

Рейтинг TripAdvisor  4.5/5  Отзывов: 818

Сертификат качества 2024

Aircon.

Примечание: Tripadvisor 2.0/5

Paul K Реальные отзывы TripAdvisor

Despite having an airconditioning control in the room the system was centrally controlled and only offered heating! Reception suggested we open the window. As it was already noisy we moved to a room at the back and signed a form to have the window unlocked! Very odd.

Overnighter

Примечание: Tripadvisor 2.0/5

T9476SPjeffs Couples - Реальные отзывы TripAdvisor

Reception staff were good and hotel clean and tidy. Dinner was excellent, food very good quality and good service. On the other hand, our non smoking-room smelt like an over full ashtray, floor covered in cigarette burns, and the bed mattress was as hard as concrete. Shower over the bath and quite high to step in and out of bath. Water temperature adjustment was hard to regulate.

Dear Guest, Thank you for taking the time to write a review about our hotel! Thanks to such criticisms, we can improve our service quality. It seems that we were trying to provide the best accommodation service to our guests, but this time we were not successful. If you give us a chance to regain your trust, we guarantee that we will do our best to provide you with the wonderful accommodation experiences that our other guests cannot give up. Best Regards,,

Average hotel

Примечание: Tripadvisor 3.0/5

Abida A Реальные отзывы TripAdvisor

Many of the rooms smell of smoke. However, upon request our room was changed which had a less intense smoke odor. Rooms are basic. You can hear the traffic on the street, which can be noisy at nights. Many staff do not speak English, and try to avoid you if they don't understand. Taxi service on the side of the hotel, but we were not informed of this by staff. We found it incidentally. Breakfast options limited to Turkish tastes and not really inter continental. Food in room service however was good

Dear Guest, Thank you for taking the time to write a review about our hotel! Thanks to such criticisms, we can improve our service quality. It seems that we were trying to provide the best accommodation service to our guests, but this time we were not successful. If you give us a chance to regain your trust, we guarantee that we will do our best to provide you with the wonderful accommodation experiences that our other guests cannot give up. Best Regards,,

Примечание: отзывы клиентов 3.5/5

Л. Друзья - Проверенные отзывы - ALL

Отелю требуется реновация, номер пошарпанный. При этом, прекрасный персонал и вкусные завтраки.

Dear Liudmila M., We very much appreciate your comments regarding your stay at the Novotel Konya. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely,

Disappointing 3 star experience

Примечание: Tripadvisor 3.0/5

Kylie71 Friends getaway - Реальные отзывы TripAdvisor

Disappointing experience definitely not a 5 star hotel & Management were not warm or friendly. Hotel entry and foyer is clean and spacious . Rooms are clean and on the smaller size- due to its location there is a lot of traffic noise that penetrates the room so it is not conducive for light sleepers. We were a large tour group of 24 and the consensus amongst all of the guests was that the Airconditioning system is not efficient and and rooms were rather warm. We personally had an issue in our room and the hotels solution was for me to sign a waiver to allow the window to be fully opened. I would suggest they would benefit by upgrading their air conditioning system within the hotel as this should not be an alternative solution to their insufficient infrastructure. The pool was not available to use during our stay for some unknown reason . We found the Management service was not particularly friendly or helpful compared to the numerous other Novotel hotels we have stayed in where we have usually received a great level of service and hospitality.

Değerli Misafirimiz, Hotel ‘de gerçekleştirdiğiniz seyahat süresince yaşadıklarınızı dikkatimize sunduğunuz için teşekkür ederiz. Öncelikle, konaklamanız süresince uluslararası hizmet kalitemizi yansıtamamış olmamızdan dolayı sizden özür dileriz. Yaşamış olduğunuz olumsuz deneyim ile ilgili ekip üyeleri ile gerçekleştirdiğim görüşme sonucu, aynı durumun ilerleyen tarihlerde, tekrar meydana gelmesini engellemek amacı ile gerekli önlemlerin alındığını bildirmek isterim. Düşüncelerinizi bildirmek üzere ayırdığınız zamana bir kez daha teşekkür eder, geri bildirimlerinizin, hizmetlerimizin kalitesini sürekli olarak arttırmak için yürüttüğümüz çalışmalarımızın gelişmesi açısından son derece değerli olduğunu belirtmek isteriz. Bir başka seyahatinizde, sizi tekrar Otelimizde ağırlamaktan mutluluk duyacağız. Saygılarımızla,

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Другие интернет-пользователи оценили наш отель

  • 245 Отзывов 8.3/10 Расположение
  • 536 Отзывов 6.8/10 Номер
  • 1 045 Отзывов 9.5/10 Сервис
  • 6 Отзывов 9.5/10 Интернет
  • 506 Отзывов 9.6/10 Завтрак
  • 452 Отзывов 8.4/10 Чистота
  • 265 Отзывов 9.1/10 Еда

В сотрудничестве с Trustyou

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