Novotel Konya 5 つ星

お客さまの声 (確認済みレビュー アコーホテルズ) 4.3/5 766 件のレビュー

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説明

ホテルのその他の情報

  • Well-being centre for relaxation and fitness

  • 5,2 kms distance to Mevlana Museum

  • Kid-friendly and pets allowed

  • Next to bus stop and 3.5 kms to High Speed Train Station

  • Private indoor and outdoor parking

当ホテルの客室

ホテル所在地

Novotel Konya

Seker Mah Cevreyolu Cad, No 38 Selcuklu
42080 KONYA
Turkey

GPS:37.885747, 32.460829

アクセスと交通機関

ホテルサービス

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敷地内
  • プール
  • 駐車場
  • レストラン
  • 車椅子でのご利用に対応
  • フィットネスセンター
  • Wifi
  • エアコン
  • 朝食
  • バー
  • 会議室

お客様のご意見

お客様のご意見

実際の宿泊者100%の認証口コミ

詳細はこちら

確認済みレビュー アコーホテルズ  4.3/5  766 件のレビュー

トリップアドバイザーの評価  4.5/5  818 件のレビュー

2024エクセレンス認証

Aircon.

トリップアドバイザーの評価 2.0/5

Paul K トリップアドバイザー認証口コミ

Despite having an airconditioning control in the room the system was centrally controlled and only offered heating! Reception suggested we open the window. As it was already noisy we moved to a room at the back and signed a form to have the window unlocked! Very odd.

Overnighter

トリップアドバイザーの評価 2.0/5

T9476SPjeffs Couples - トリップアドバイザー認証口コミ

Reception staff were good and hotel clean and tidy. Dinner was excellent, food very good quality and good service. On the other hand, our non smoking-room smelt like an over full ashtray, floor covered in cigarette burns, and the bed mattress was as hard as concrete. Shower over the bath and quite high to step in and out of bath. Water temperature adjustment was hard to regulate.

Dear Guest, Thank you for taking the time to write a review about our hotel! Thanks to such criticisms, we can improve our service quality. It seems that we were trying to provide the best accommodation service to our guests, but this time we were not successful. If you give us a chance to regain your trust, we guarantee that we will do our best to provide you with the wonderful accommodation experiences that our other guests cannot give up. Best Regards,,

Average hotel

トリップアドバイザーの評価 3.0/5

Abida A トリップアドバイザー認証口コミ

Many of the rooms smell of smoke. However, upon request our room was changed which had a less intense smoke odor. Rooms are basic. You can hear the traffic on the street, which can be noisy at nights. Many staff do not speak English, and try to avoid you if they don't understand. Taxi service on the side of the hotel, but we were not informed of this by staff. We found it incidentally. Breakfast options limited to Turkish tastes and not really inter continental. Food in room service however was good

Dear Guest, Thank you for taking the time to write a review about our hotel! Thanks to such criticisms, we can improve our service quality. It seems that we were trying to provide the best accommodation service to our guests, but this time we were not successful. If you give us a chance to regain your trust, we guarantee that we will do our best to provide you with the wonderful accommodation experiences that our other guests cannot give up. Best Regards,,

Disappointing 3 star experience

トリップアドバイザーの評価 3.0/5

Kylie71 Friends getaway - トリップアドバイザー認証口コミ

Disappointing experience definitely not a 5 star hotel & Management were not warm or friendly. Hotel entry and foyer is clean and spacious . Rooms are clean and on the smaller size- due to its location there is a lot of traffic noise that penetrates the room so it is not conducive for light sleepers. We were a large tour group of 24 and the consensus amongst all of the guests was that the Airconditioning system is not efficient and and rooms were rather warm. We personally had an issue in our room and the hotels solution was for me to sign a waiver to allow the window to be fully opened. I would suggest they would benefit by upgrading their air conditioning system within the hotel as this should not be an alternative solution to their insufficient infrastructure. The pool was not available to use during our stay for some unknown reason . We found the Management service was not particularly friendly or helpful compared to the numerous other Novotel hotels we have stayed in where we have usually received a great level of service and hospitality.

Değerli Misafirimiz, Hotel ‘de gerçekleştirdiğiniz seyahat süresince yaşadıklarınızı dikkatimize sunduğunuz için teşekkür ederiz. Öncelikle, konaklamanız süresince uluslararası hizmet kalitemizi yansıtamamış olmamızdan dolayı sizden özür dileriz. Yaşamış olduğunuz olumsuz deneyim ile ilgili ekip üyeleri ile gerçekleştirdiğim görüşme sonucu, aynı durumun ilerleyen tarihlerde, tekrar meydana gelmesini engellemek amacı ile gerekli önlemlerin alındığını bildirmek isterim. Düşüncelerinizi bildirmek üzere ayırdığınız zamana bir kez daha teşekkür eder, geri bildirimlerinizin, hizmetlerimizin kalitesini sürekli olarak arttırmak için yürüttüğümüz çalışmalarımızın gelişmesi açısından son derece değerli olduğunu belirtmek isteriz. Bir başka seyahatinizde, sizi tekrar Otelimizde ağırlamaktan mutluluk duyacağız. Saygılarımızla,

Gate 1 Tour Hotel stop

トリップアドバイザーの評価 4.0/5

bcsystems トリップアドバイザー認証口コミ

A typical chain Novotel hotel. The rooms were clean, well appointed, and good size. Nothing really within walking distance along a main road.

Dear Guest, Thank you for your nice comment about our hotel! We are glad that you enjoyed your stay. We will be happy to host you again in our hotel as soon as possible. Best Regards,

との提携 TripAdvisor

その他のウェブユーザーの評価

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  • 1,045 件のレビュー 9.5/10 サービス
  • 6 件のレビュー 9.5/10 インターネット
  • 506 件のレビュー 9.6/10 朝食
  • 452 件のレビュー 8.4/10 清潔さ
  • 265 件のレビュー 9.1/10 料理

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ibis Konya 3 つ星

お客さまの声 (確認済みレビュー アコーホテルズ) 4.3/5 (740 件のレビュー)

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