梅肯索恩河畔美居酒店 4 星

客户意见评级 (ALL 评级) 4.2/5 1,653 评论

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描述

酒店其他优惠

  • 应用了防 COVID 健康协议

  • 免费私人停车场

  • 尊享房,可欣赏索恩河景观

  • 酒店为没有健康通行证的客人提供客房服务

  • 会议区面积为 305 平方米(3283 平方英尺)

我们的客房

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客房 1

酒店位置

梅肯索恩河畔美居酒店

26 Rue Pierre De Coubertin
71000 梅肯
法国

GPS:46.318093, 4.842326

抵达和交通

酒店服务

办理登记入住手续 - 从 办理退房手续

酒店内
  • 游泳池
  • 停车
  • 欢迎宠物
  • 餐厅
  • 轮椅可通行
  • 无限网络
  • 空调
  • 早餐
  • 酒吧
  • 会议室
  • 100% 无烟酒店

AU FIL DE L'O

在您入住期间,欢迎品尝当地美食。在这里可以尝到红酒酱蛋、勃艮第蜗牛、夏洛莱牛肉和布雷斯猪肉。欢迎来"Au Fil de l'O"餐厅享用当地特色美食。

我们的客人评论

我们的客人评论

来自 100% 认证入住过我们酒店客人的评论

发现更多

ALL 评级  4.2/5  1,653 评论

TripAdvisor 评级  3.2/5  656 评论

Renovation cannot come soon enough !

Tripadvisor 评级 2.0/5

paulpZ6096FV 家庭住宿 - 经 TripAdvisor 认证的评论

Dear guest, Thank you for sharing your experience. We sincerely apologize that your stay did not meet your expectations. We understand your concerns regarding the condition of the hotel, and we are currently planning a complete renovation to improve the overall experience. We regret that this was not clearly communicated prior to your booking, and we will work on providing more transparency moving forward. We also apologize for the issues you encountered at breakfast, and we will address your feedback with our team to ensure better quality and service in the future. Your comments are valuable as we continue to make improvements. We hope to have the opportunity to welcome you back once our renovations are complete, for a much more enjoyable stay. Kind regards, Ywane.

Disappointing experience;

Tripadvisor 评级 2.0/5

Linda v Couples - 经 TripAdvisor 认证的评论

Dear Guest, Thank you for taking the time to share your detailed feedback following your stay at the Mercure Mâcon Bord de Saône. We are genuinely sorry to hear that your experience did not meet your expectations. We apologize for the issues you encountered, from the cleanliness of the hotel and grounds to the comfort of the room. Your observations regarding the maintenance of the property, the state of the carpeting, and the lack of essentials like toilet paper are deeply concerning. Please be assured that we take these matters very seriously, and we will address them with our team to ensure improvements are made. We’re glad to hear that you appreciated the hotel’s location, the outdoor swimming pool, and the quality of the WiFi. However, we understand that these positives were overshadowed by the negative aspects of your stay. It is unfortunate that we could not provide you with the experience you were hoping for. We hope you might reconsider and give us another chance in the future to show you the improvements we’ve made. Kind regards, Ywane

Good hotel and great service

Tripadvisor 评级 5.0/5

tholl777 家庭住宿 - 经 TripAdvisor 认证的评论

Dear Sir and Madam, Thank you so much for your kind words, I am very happy to know that I was able to make your stay even better. I will transmit your message to Romain, he will be very pleased too. It would be a great pleasure to see you again in the future, like that we can give you some tips to enjoy and discover Mâcon. Have a great day, Kind regards, Morgane, Front desk.

Good place for a short stay in Macon

Tripadvisor 评级 4.0/5

mfranks911 经 TripAdvisor 认证的评论

Sir, Thank you very much for taking the time to write us a feedback after your trip in Mâcon. We very much appreciate it and we would be more than happy to welcome you anytime in the future. Have a wonderful day, Best regards, Morgane.

Just a bit below 2* level hotel.

Tripadvisor 评级 1.0/5

baron1953 Couples - 经 TripAdvisor 认证的评论

Dear guest, Thank you for taking the time to share with us your feelings after your stay at our establishment. We are sorry that your experience did not live up to your expectations and we apologize for that. Even if we would have liked your stay to go smoothly, your return is precious to us because they allow us to improve from day to day. Please be assured that the satisfaction of our customers is our priority, and for this we take into account your comments in order to put in place the necessary measures. We hope to have the opportunity to regain your trust in a future stay. Sincerely, Ywane.

合作伙伴包含 TripAdvisor

其他网络用户评价我们的酒店

  • 440 评论 9.4/10 位置
  • 852 评论 5.1/10 房间
  • 800 评论 8.7/10 服务
  • 11 评论 5.6/10 上网
  • 497 评论 4.9/10 舒适度
  • 335 评论 7.5/10 早餐
  • 312 评论 3.7/10 清洁度
  • 224 评论 4.1/10 氛围

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