迈索尔美爵酒店 5 星

客户意见评级 (ALL 评级) 4.0/5 1,160 评论

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2203 60 New Sayyaji Rao Road, Nelson Mandela 环岛, 卡纳塔克邦, 570021 迈索尔, 印度

描述

酒店其他优惠

  • 酒店靠近所有旅游景点，还可以观看达瑟拉游行。

  • 设施齐全的宴会厅和会议室

  • 屋顶室外游泳池、水疗中心和健身中心

  • 儿童游乐园里独特的儿童娱乐设施

  • 骑行探索城市多元文化。

我们的客房

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酒店位置

迈索尔美爵酒店

2203 60 New Sayyaji Rao Road, Nelson Mandela 环岛, 卡纳塔克邦
570021 迈索尔
印度

GPS:12.330195, 76.64506

电话
传真 +91 821 691 4500

抵达和交通

酒店服务

从 办理登记入住手续 - 从 办理退房手续

酒店内
  • 游泳池
  • 停车
  • 不允许携带宠物
  • 穿梭巴士
  • 餐厅
  • 轮椅可通行
  • 健身中心
  • 无线网络
  • 空调
  • 早餐
  • 酒吧
  • 会议室
  • 客房服务

我们的客人评论

我们的客人评论

来自 100% 认证入住过我们酒店客人的评论

发现更多

ALL 评级  4.0/5  1,160 评论

TripAdvisor 评级  4.7/5  3,114 评论

Exceeded my expectations

Tripadvisor 评级 5.0/5

Kogie N 经 TripAdvisor 认证的评论

Great location Staff were so friendly. It was good to see the General Manager and the Executive Chef speaking to customers. Great facilities Fabulous food We highly recommend them

Dear Guest, Thank you for your wonderful feedback. We’re delighted to know you enjoyed our great location, friendly staff, facilities and that you loved the food. We truly appreciate your kind words and look forward to welcoming you back again soon. Best Regards, Radhika Tata General Manager Grand Mercure Mysore.

Nice

Tripadvisor 评级 5.0/5

Road66817419026 经 TripAdvisor 认证的评论

Nice house keeping, Kumari madam, Breakfast good , good hotel . Sangram gave us good service. Overall all good. Visit here again..

Dear Guest, Thank you for sharing your feedback with us. We are delighted to know you enjoyed our housekeeping services by Kumari and appreciated the breakfast and overall hotel experience. We’re also glad to hear that Sangram provided you with excellent service. Your kind words mean a lot to our team. We look forward to welcoming you back again soon. Warm Regards, Radhika Tata General Manager Grand Mercure Mysore

No way is this 5 stars

Tripadvisor 评级 2.0/5

peter S 经 TripAdvisor 认证的评论

I see this hotel claims to be 5 star , no way on earth this is a 5 star hotel . 2 at best . Rooms , clean , bed comfortable . We had no towels on arrival and had to wait an age for them to be delivered , they could cut a second key for the room . No usb points . A window into the shower with a mouldy blind . Wall mounted shower , no rainwater shower here . Scuffed and marked furniture , wallpaper peeling off at seams . No milk . Food : very average had buffet two evenings on the spin , no lamb or goat , chicken is the main food , curries ok but always late with breads . Can’t charge to your room so pay by card or cash only . Tried the ala cart but everything we wanted was not available Gym: old tired machines , no clear floor space . Told reception that the treadmills were dangerous ( every time you speed up to run the machine will stop dead or slow down) , still operating a day later Bar : never any service there waiting always have to walk to the desk to call someone . 15 minute wait for someone to come and take an order .

Dear Mr. Peter, Thank you for taking the time to share such detailed feedback following your stay with us. We truly regret to learn that your experience did not meet your expectations, and we appreciate your candid comments as they help us identify areas requiring immediate attention. We are pleased to note that you found the room clean and the bed comfortable. However, we sincerely apologize for the inconvenience caused by the delay in providing towels upon arrival, the absence of a second room key, and the lack of in‑room amenities such as USB points and milk. Your observations regarding the condition of the shower blind, furniture, wallpaper, and shower fittings have been taken very seriously and shared with our engineering and housekeeping teams for corrective action. We regret that our dining experience fell short during your visit. Your feedback regarding limited buffet variety, delayed bread service, unavailable à la carte items, and the inability to post charges to the room is noted with concern and is being reviewed by our food and beverage leadership to improve consistency, availability, and service efficiency. Regarding the gym facilities, we are particularly concerned by your comments about the treadmills. Guest safety is of utmost importance to us, and this matter has been escalated for immediate inspection and rectification. We apologize that your feedback was not acted upon as promptly as it should have been. We also regret the delays you experienced at the bar. This is certainly not the service standard we aspire to, and additional supervision and staffing reviews are being undertaken to ensure more attentive service. While we understand your disappointment with the hotel’s star positioning, please be assured that we take such feedback very seriously and are committed to continuous improvement across our facilities and service delivery. Thank you once again for sharing your experience. We sincerely hope you might consider giving us another opportunity in the future to offer you a stay that better reflects our service aspirations. Warm Regards, Radhika Tata General Manager Grand Mercure Mysore

Peasant stay for a night with the family

Tripadvisor 评级 5.0/5

Roving27029734857 经 TripAdvisor 认证的评论

Pleasant stay with the family , the service and stay was very nice must recommend for family , the reception staff was very polite and the breakfast was a

Dear Guest, Thank you for taking the time to share your kind feedback with us. We are delighted to know that you and your family had a pleasant stay and that our service, accommodation, and overall experience met your expectations. It is especially encouraging to hear your appreciation for our polite reception team and the breakfast experience. Your recommendation for families means a great deal to us and serves as a wonderful motivation for our entire team to continue delivering heartfelt hospitality. We truly look forward to welcoming you and your family back to Grand Mercure Mysore for another comfortable and memorable stay. Warm Regards, Radhika Tata General Manager Grand Mercure Mysore

Good stay

Tripadvisor 评级 5.0/5

Trip16402711694 经 TripAdvisor 认证的评论

The stay was awesome, and the reception service was excellent. The food and service was good

Dear Guest, Thank you for sharing your positive feedback with us. We are delighted to know that you had a good stay and that you found our reception service excellent. It is wonderful to hear that you enjoyed the food and appreciated the overall service provided by our team. Your kind words are truly encouraging and motivate us to continue delivering memorable experiences to our guests. We look forward to welcoming you back to Grand Mercure Mysore for another enjoyable and comfortable stay. Warm Regards, Radhika Tata General Manager Grand Mercure Mysore

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其他网络用户评价我们的酒店

  • 799 评论 9.2/10 位置
  • 2,030 评论 7.2/10 房间
  • 3,777 评论 8.2/10 服务
  • 33 评论 7.5/10 上网
  • 1,086 评论 7.3/10 清洁度
  • 1,036 评论 8.2/10 早餐
  • 742 评论 8.9/10 氛围
  • 578 评论 4.9/10 舒适度

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客户意见评级 (ALL 评级) 4.4/5 (679 评论)

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