Grand Mercure Mysore 5 つ星

お客さまの声 (確認済みレビュー アコーホテルズ) 4.1/5 1,035 件のレビュー

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2203 60 New Sayyaji Rao Road, Nelson Mandela Circle, Karnataka, 570021 MYSORE, India

説明

ホテルのその他の情報

  • In close proximity to all tourist attractions and view to Dasara Procession.

  • Well-equipped Banquets and Meeting Rooms. Electric car recharging units 22 Kilowatts A/C

  • Rooftop Out-door Swimming pool, Spa, Fitness Centre

  • Special Children recreation facilities in Kids play area & X-box System available in the lobby

  • Rooftop poolside romantic dining experience for couples available

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ホテル所在地

Grand Mercure Mysore

2203 60 New Sayyaji Rao Road, Nelson Mandela Circle, Karnataka
570021 MYSORE
India

GPS:12.330195, 76.64506

電話番号

アクセスと交通機関

ホテルサービス

チェックインはからです - チェックアウトはです

敷地内
  • プール
  • 駐車場
  • ペット不可
  • シャトル
  • レストラン
  • 車椅子でのご利用に対応
  • フィットネスセンター
  • Wifi
  • エアコン
  • 朝食
  • バー
  • 会議室
  • ルームサービス

お客様のご意見

お客様のご意見

実際の宿泊者100%の認証口コミ

詳細はこちら

確認済みレビュー アコーホテルズ  4.1/5  1,035 件のレビュー

トリップアドバイザーの評価  4.5/5  2,862 件のレビュー

2024エクセレンス認証

Avoidable stay for a family, may be ok for someone on a business trip who has to just sleep and leave in the morning

トリップアドバイザーの評価 2.0/5

HimanshuSahai トリップアドバイザー認証口コミ

Please do not mistake, the property is not a 5 star one, the staff have very little awareness about the property, some rooms have a weird sticker placed on the windows to obstruct the outside view (it seems to be an afterthought, take these rooms as window less ones), reception staff doesn't know which room has these stickers and which don't, since I had read in the reviews, I specifically asked for a room without these, we eventually ended up with the sticker - reception staff's ignorance to be blamed. For extra bed, the request was placed at the time of check in and even after repeated personal visits to the reception, the same was not placed. Housekeeping and room service calls go unanswered, it is not written anywhere in the room of phone that 0 is to be dialled for reception. Overall an avoidable stay and our last one at any Grand Mercure property. I would have avoided posting this review as I understand the property being sold out and running with sub optimal headcount, the existing folks would be doing their best. However decided against it when basic tenets of hospitality industry were found missing i.e. not to justify mistakes or deny those. Could find another review posted on Nov 14th exactly on the extra bed matter - our similar experience may be a coincidence.

Great location and good food but average service

トリップアドバイザーの評価 4.0/5

hemant p ファミリー - トリップアドバイザー認証口コミ

I stayed with family on 14 Oct. Overall stay was OK. food and location was good but services was not like a five star hotel. As stayed in triple occupancy so extra bed would have arranged by team itself but have to Ask for extra bed myself thrice & it took more than 3 hours aorund to get it installed. Overall stay was OK.

Dear Mr Hemant, Thank you for sharing your feedback about your recent stay at Grand Mercure Mysore. While we’re glad you appreciated our location and food, we deeply regret the delay in arranging the extra bed and the inconvenience it caused. Providing seamless service is our priority, and it’s disappointing to learn that we fell short of your expectations. Please rest assured that your feedback has been shared with the team to ensure such delays are addressed promptly in the future. We hope to have the opportunity to welcome you back and provide a stay that exceeds your expectations. Best Regards, Radhika General Manager Grand Mercure Mysore

Great experience overall

トリップアドバイザーの評価 5.0/5

Krithika V トリップアドバイザー認証口コミ

The facilities are very good, the staff are very helpful and accommodating to our requirements. Especially we always received timely help from Ramya in travel desk. The food was excellent every time. Overall a great experience and worth visiting again.

Dear Guest, Thank you for your wonderful review! We’re thrilled to hear that you had a great experience and enjoyed our facilities, helpful staff, and excellent dining options. A special thank you for recognizing Ramya from our travel desk—she’ll be delighted to know her assistance made a difference during your stay. It was our pleasure to host you, and we look forward to welcoming you back for another memorable visit. Best Regards, Radhika General Manager Grand Mercure Mysore

Great hotel with excellent food

トリップアドバイザーの評価 5.0/5

stephaniemQ4416CF Friends getaway - トリップアドバイザー認証口コミ

We thoroughly enjoyed our stay at the Grand Mercure Mysore. The room was comfortable, pleasant and suitably equipped. The restaurant and food was excellent particularly breakfast and dinner. It had a wonderful buffet dinner with food allergens clearly identified. Thus was very much appreciated. The staff were cheerful and helpful too.

Dear Guest, Thank you for your wonderful feedback! We’re delighted to hear that you had an enjoyable stay and found your room comfortable and well-equipped. It’s especially rewarding to know that you appreciated our breakfast and dinner offerings, and that our efforts to clearly identify food allergens contributed to your dining experience. We’re also pleased to hear that our cheerful and helpful team made a positive impression. Thank you for choosing Grand Mercure Mysore, and we look forward to welcoming you back for another memorable stay! Best Regards, Radhika General Manager Grand Mercure Mysore

Family time

トリップアドバイザーの評価 5.0/5

Explorer27870505527 トリップアドバイザー認証口コミ

Excellent ambiance 🙂 Had a great time with the family. Good service. Would highly recommend to friends. Thank you for providing the best time. Nice place to click pictures and peaceful environment. Thanks for the hospitality. Please do visit

Dear Guest, Thank you for your wonderful review! We’re delighted to hear that you and your family enjoyed the ambiance, service, and peaceful environment at Grand Mercure Mysore. It’s fantastic to know that our team helped make your family time memorable and that you found it a picture-perfect place to relax. Your recommendation means a lot to us, and we look forward to welcoming you and your friends for more joyful moments in the future. Best Regards, Radhika General Manager Grand Mercure Mysore

との提携 TripAdvisor

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周辺の他の施設

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