Novotel Suites Riyadh Centre 4 つ星

お客さまの声 (確認済みレビュー アコーホテルズ) 4.3/5 87 件のレビュー

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90 Off Olaya Street, P O Box 305988, 11361 RIYADH, サウジアラビア

説明

ホテルのその他の情報

  • Indoor swimming pool

  • Spacious family suites

  • Rain showers in bathrooms

  • Fitness centre

  • Free WIFI

当ホテルの客室

ホテル所在地

Novotel Suites Riyadh Centre

90 Off Olaya Street, P O Box 305988
11361 RIYADH
サウジアラビア

GPS:24.70737, 46.676333

電話番号
ファックス +966 11 465 2727

アクセスと交通機関

ホテルサービス

チェックインはからです - チェックアウトはです

敷地内
  • プール
  • 駐車場
  • シャトル
  • レストラン
  • フィットネスセンター
  • Wifi
  • エアコン
  • 朝食
  • 会議室
建物付近
  • 駐車場

THE DUNES

The Dunes Restaurant offers breakfast and dinner in a unique open space located adjacent to the hotel lobby. With glass windows all around, modern decor and views onto the Kingdom Tower, you really can escape from your busy day whilst dining here.

お客様のご意見

お客様のご意見

実際の宿泊者100%の認証口コミ

詳細はこちら

確認済みレビュー アコーホテルズ  4.3/5  87 件のレビュー

トリップアドバイザーの評価  3.0/5  127 件のレビュー

Far away to be on an international standard for Novotel

トリップアドバイザーの評価 1.0/5

Navigator42797481110 トリップアドバイザー認証口コミ

Check in is terrible. Key card expires every day. Internet not stabil Some parts and finishing are not well done! You have to pay everything directly - no room charge possible.

Dear Valued Guest, Thank you for taking the time to share your feedback with us. We sincerely regret to learn that your experience did not meet your expectations, particularly regarding the check-in process, key card validity, internet stability, and some aspects of the room finishing. Please accept our apologies for the inconvenience caused, as this is certainly not the level of service and quality we aim to deliver at Novotel Suites Riyadh Centre. Regarding the payment policy, kindly note that our procedures are in place to ensure smooth operations; however, your comments have been noted and shared with the concerned departments for review. We take all guest feedback seriously and would appreciate the opportunity to investigate this matter further. We kindly ask you to share your room number and stay dates with us, either by replying here or contacting the hotel directly at email H9203-RE@accor.com, so we can follow up accordingly and take the necessary corrective actions. Thank you once again for bringing this to our attention. We truly value your feedback and hope to have the opportunity to welcome you back and provide you with a much-improved experience. Warm regards, Novotel Suites Management

Avoid !!!!

トリップアドバイザーの評価 1.0/5

ixok4788 トリップアドバイザー認証口コミ

Just terrible, As a diamond member, no benefits, even if you have an online check in you have to check in again. If you ask for anything- no action. They are more busy playing on the phone. Specially the lady on the front desk. If you want to check in you get the feeling of disturbing her on the mobile game. I have been to most of Accor hotels in KSA - in general you will not find great service. For short term stay in Riyadh it is survivable.

Dear Valued Guest, Thank you for taking the time to share your feedback. We sincerely regret to learn about your experience and truly apologize for the inconvenience and disappointment you encountered during your stay. We were unable to locate your booking in our system. At our property, all ALL – Accor Diamond members are flagged as VIP guests and are given special attention. It is possible that your stay was at a different Novotel property. Please allow us to clarify that we are Novotel Suites Riyadh Centre, located near Kingdom Tower. As there are several Novotel properties in Riyadh, we would like to ensure that we are reviewing the correct reservation and addressing your concerns accurately. We kindly request that you share your room number along with your check-in date and time so that we may thoroughly investigate the matter and take the necessary corrective actions with our team. We highly value our ALL – Accor Diamond members, and your comments are taken very seriously. Your feedback is essential in helping us improve our service standards and staff training. Please feel free to contact us directly at H9203-RE@accor.com , and we will personally follow up with you. Kind regards, Novotel Suites Riyadh Centre Management

Great service from Staff

トリップアドバイザーの評価 4.0/5

Aya E トリップアドバイザー認証口コミ

Abdallah Al Harth is an amazing receptionist. His service made all the difference! It was exceptional and outstanding.

Dear Guest, Greetings from Novotel Suites Riyadh Centre! Thank you very much for sharing your feedback about your recent stay with us. We are delighted to hear that you enjoyed your time at our hotel. Providing a positive and memorable guest experience is something our entire team takes great pride in, and your kind words serve as a wonderful encouragement. We truly appreciate your support and look forward to welcoming you back on your next visit to Riyadh. Warm regards, Novotel Suites Management

Great location

トリップアドバイザーの評価 4.0/5

joma0405 トリップアドバイザー認証口コミ

A nice experience in general. Great location, nice staff. spacious rooms with a great view on the Kingdom Tower. My only complaint is that the hotel only serves food at breakfast, so if you're staying in the evening you order delivery or you have to look for a place to eat. Otherwise, smooth stay.

Dear Sir, Thank you for sharing your experience! We are thrilled to hear that you enjoyed the location, our staff, and the spacious rooms with the beautiful view of Kingdom Tower. We also appreciate your feedback regarding the food service. We are sorry for any inconvenience this may have caused, and we will certainly consider this suggestion for future improvements. We are happy to know that your stay was smooth overall, and we hope to welcome you back soon! Kind Regards, Novotel Suites Management

One night business stay

トリップアドバイザーの評価 3.0/5

RezaCorp ビジネス - トリップアドバイザー認証口コミ

Overall good stay but didn't feel like a Novotel. Location was difficult to find for taxis and uber.

Dear Reza, Thank you for sharing your feedback. We are glad to hear that you had an overall good stay, though we regret that it did not fully meet your expectations of a Novotel experience. We appreciate your comments regarding the location and understand the challenges you faced with taxis and Uber. Your insights help us improve, and we will explore ways to enhance the accessibility of our hotel. We truly value your visit and hope to have the opportunity to welcome you again for a more seamless experience. Kind regards, Novotel Suites Management

との提携 TripAdvisor

その他のウェブユーザーの評価

  • 117 件のレビュー 9.6/10 ロケーション
  • 223 件のレビュー 8.4/10 客室
  • 244 件のレビュー 9.2/10 サービス
  • 5 件のレビュー 8.8/10 インターネット
  • 148 件のレビュー 9.2/10 清潔さ
  • 53 件のレビュー 8/10 朝食
  • 47 件のレビュー 4.3/10 設備
  • 17 件のレビュー 1/10 ウェルネス・温泉エリア

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料金に近い客室カテゴリーの1名様1泊の料金です (朝食、追加サービスを除く)。これは、本日 https://all.accor.com/ のウェブサイトで掲載された、今後 20 日以内の1泊分の当該宿泊施設のすべての税金 (ホテル到着時に税金（宿泊税など）が課される場合がありますが、これは現地の規制に従います。) 込みの最低公示価格に相当します。期間や予約状況により異なります。この料金は予約時にのみ保証されます。すべての予約 (海外) は、ホテルが所在する国の通貨で支払われます。予約時に確認した、ホテルが所在する国の通貨での金額のみが保証されます。お客様の通貨へ換算した場合の概算値を提示することはできますが、これは契約上のものではありません。お支払い時に、銀行から銀行手数料および/または為替手数料が請求される場合があります。