Novotel Suites Riyadh Dyar 4 Sterne

Note Kundenmeinungen (Bewertung ALL) 4.3/5 92 Bewertungen

Novotel Suites Riyadh Dyar - Image 1
Novotel Suites Riyadh Dyar - Image 2
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Beschreibung

Hotel-Extras

  • Beheizter Innenpool

  • Geräumige Familiensuiten

  • Regendusche im Bad

  • Fitnessstudio

  • Kostenloses WIFI

Unsere Unterkünfte

Lage des Hotels

Novotel Suites Riyadh Dyar

90 Off Olaya Street, P O Box 305988
11361 RIYADH
Saudi-Arabien

GPS:24.70737, 46.676333

Erreichbarkeit und Anbindung

Hoteldienstleistungen

Check-in ab - Check-out bis

Vor Ort
  • Schwimmbad
  • Parkplatz
  • Shuttle
  • Restaurant
  • Fitnessstudio
  • WLAN
  • Klimaanlage
  • Frühstück
  • Konferenzräume
In der Nähe
  • Parkplatz

THE DUNES

Das Restaurant Dunes bietet Frühstück und Abendessen in einem einzigartigen, offenen Ambiente direkt neben der Hotel-Lobby. Mit umlaufenden Fenstern, moderner Einrichtung und Blick auf den Kingdom Tower können Sie hier speisen und neue Energie tanken.

Unsere Gästebewertungen

Unsere Gästebewertungen

100% Zertifizierte Bewertungen von Gästen, die tatsächlich bei uns waren

Weitere Infos

Bewertung ALL  4.3/5  92 Bewertungen

TripAdvisor-Gesamtwertung  3.0/5  127 Bewertungen

Far away to be on an international standard for Novotel

Note Tripadvisor 1.0/5

Navigator42797481110 Zertifizierte TripAdvisor Bewertung

Check in is terrible. Key card expires every day. Internet not stabil Some parts and finishing are not well done! You have to pay everything directly - no room charge possible.

Dear Valued Guest, Thank you for taking the time to share your feedback with us. We sincerely regret to learn that your experience did not meet your expectations, particularly regarding the check-in process, key card validity, internet stability, and some aspects of the room finishing. Please accept our apologies for the inconvenience caused, as this is certainly not the level of service and quality we aim to deliver at Novotel Suites Riyadh Centre. Regarding the payment policy, kindly note that our procedures are in place to ensure smooth operations; however, your comments have been noted and shared with the concerned departments for review. We take all guest feedback seriously and would appreciate the opportunity to investigate this matter further. We kindly ask you to share your room number and stay dates with us, either by replying here or contacting the hotel directly at email H9203-RE@accor.com, so we can follow up accordingly and take the necessary corrective actions. Thank you once again for bringing this to our attention. We truly value your feedback and hope to have the opportunity to welcome you back and provide you with a much-improved experience. Warm regards, Novotel Suites Management

Avoid !!!!

Note Tripadvisor 1.0/5

ixok4788 Zertifizierte TripAdvisor Bewertung

Just terrible, As a diamond member, no benefits, even if you have an online check in you have to check in again. If you ask for anything- no action. They are more busy playing on the phone. Specially the lady on the front desk. If you want to check in you get the feeling of disturbing her on the mobile game. I have been to most of Accor hotels in KSA - in general you will not find great service. For short term stay in Riyadh it is survivable.

Dear Valued Guest, Thank you for taking the time to share your feedback. We sincerely regret to learn about your experience and truly apologize for the inconvenience and disappointment you encountered during your stay. We were unable to locate your booking in our system. At our property, all ALL – Accor Diamond members are flagged as VIP guests and are given special attention. It is possible that your stay was at a different Novotel property. Please allow us to clarify that we are Novotel Suites Riyadh Centre, located near Kingdom Tower. As there are several Novotel properties in Riyadh, we would like to ensure that we are reviewing the correct reservation and addressing your concerns accurately. We kindly request that you share your room number along with your check-in date and time so that we may thoroughly investigate the matter and take the necessary corrective actions with our team. We highly value our ALL – Accor Diamond members, and your comments are taken very seriously. Your feedback is essential in helping us improve our service standards and staff training. Please feel free to contact us directly at H9203-RE@accor.com , and we will personally follow up with you. Kind regards, Novotel Suites Riyadh Centre Management

Note Kundenmeinungen 3.5/5

Lukasz H. Geschäftsreisende - Bestätigte Mitteilungen ALL

Vor dem Zimmerfenster waren direkt alle Lüfter der Klimaanlagen, so laut, dass an schlafen nicht zu denken war. Die Dusche empfand ich als heruntergekommen. Zimmerwechsel wurde aber ermöglicht, weg von den Lüftern; wobei das Bad da genauso war.

Dear Mr. H., Thank you for your feedback and for your loyalty as a Platinum ALL member. We are very sorry for the noise issues, the bathroom condition, and that you did not receive the expected member benefits or an upgraded room. This is not the level of comfort and recognition we aim to provide. We appreciate you sharing these concerns, and we will address them with our team to ensure a better experience in the future. We hope to welcome you back and offer you a much more pleasant stay. Kind regards, Novotel Suites Management

Note Kundenmeinungen 4.5/5

Roman V. Alleinreisende - Bestätigte Mitteilungen ALL

Tolle Lage. Frühstück war hervorragend mit warmen lokalen Speisen. Sehr guter Zimmerservice.

Dear Guest, Greetings from Novotel Suites Riyadh Centre! Thank you very much for sharing your feedback about your recent stay with us. We are delighted to hear that you enjoyed your time at our hotel. Providing a positive and memorable guest experience is something our entire team takes great pride in, and your kind words serve as a wonderful encouragement. We truly appreciate your support and look forward to welcoming you back on your next visit to Riyadh. Warm regards, Novotel Suites Management

リヤド中心地にあるビジネスホテル

Note Tripadvisor 3.0/5

tsunatori777 Zertifizierte TripAdvisor Bewertung

メインストリートから、1ブロック内側に入ったホテルですが、設備は別にして、宿泊だけなら十分なホテルです。朝食ブッフェも可もなく不可もなくです。ロケーションだけで選ぶなら、十分なホテルです。

Thank you for your candid review. We apologize that your recent stay did not meet expectations. We appreciate your comments and will share these with our team so that we can continue to improve our services. We do hope to have the opportunity to welcome you back in the future, so that we can provide a better experience.

In Partnerschaft mit TripAdvisor

So bewerten andere Internetnutzer unser Hotel

  • 119 Bewertungen 9.6/10 Lage
  • 226 Bewertungen 8.5/10 Zimmer
  • 247 Bewertungen 9.2/10 Service
  • 5 Bewertungen 8.3/10 Internet
  • 149 Bewertungen 9.1/10 Sauberkeit
  • 51 Bewertungen 8/10 Frühstück
  • 46 Bewertungen 4.2/10 Ausstattung
  • 17 Bewertungen 1.1/10 Wellnessbereich

Mit freundlicher Unterstützung von Trustyou

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