维纳德马诺富特酒店 4 星

客户意见评级 (ALL 评级) 4.4/5 1,773 评论

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描述

酒店其他优惠

  • 接待处每天 24 小时提供专业双语服务

  • 可选每日含早餐或不含早餐

  • 我们接受 16 周岁以下儿童与父母同住

  • 位于维纳德马、允许携带宠物的酒店,不收取额外费用

  • 位于智利著名的城市

我们的客房

酒店位置

维纳德马诺富特酒店

Calle 6 Norte, 745
2520000 维纳德马
智利

GPS:-33.01724, -71.549827

抵达和交通

酒店服务

办理登记入住手续 - 从 办理退房手续

酒店内
  • 游泳池
  • 停车
  • 欢迎宠物
  • 轮椅可通行
  • 健身中心
  • 无限网络
  • 空调
  • 早餐
  • 酒吧
  • 会议室
  • 100% 无烟酒店
  • 客房服务

Gourmet Bar

美食酒吧汇集了各种色香味丰富的美食,是家庭聚餐、下班后与朋友约会或啜饮清爽饮料和鸡尾酒的理想聚会地点。我们的汉堡、小吃、三明治和披萨不容错过。

我们的客人评论

我们的客人评论

来自 100% 认证入住过我们酒店客人的评论

发现更多

ALL 评级  4.4/5  1,773 评论

TripAdvisor 评级  3.6/5  169 评论

Avoid at all cost

Tripadvisor 评级 1.0/5

haydnp953 Solo travel - 经 TripAdvisor 认证的评论

Clueless management. Cold showers. Pool closed with no notice. No coffee or creamer in rooms. I notified management about missing money they could not care less. All in all a disgrace. Food and drink grossly overpriced..around 80% of the staff look miserable.

A lot of problems

Tripadvisor 评级 2.0/5

Ramcosto 家庭住宿 - 经 TripAdvisor 认证的评论

No internet connection almost for 24 horas, the breakfast/restaurant have two areas and use additional space ,this additional space the offer are not the same and you need back and forward to the main area I was there for vacation not for exercise

Comfortable stay

Tripadvisor 评级 4.0/5

Waldemar_Schneider 经 TripAdvisor 认证的评论

while getting a fairly modern flair in comparison to the colonial style hotels, unfortunately you must be ready for some drawbacks - such as inflexible and unpredictable service staff resp. fruits and pastries from previous day at breakfast.

Dear Waldemar: We would like to sincerely thank you for taking the time to share your experience at our hotel. Your review fills us with joy and motivates us to continue offering exceptional service to our guests. We are pleased to know that you enjoyed your stay in Viña del Mar and that our facilities and service met your expectations. Comments like yours are essential to us, as they help us improve and continue to provide memorable moments. We look forward to having the pleasure of welcoming you again on your next visit to our beautiful city. Please do not hesitate to contact us for any special requirements or requests. We would also like to apologize for the comments about staff and a quality of our breakfast. Thank you again for your valuable review. We send you our warmest regards! Sincerely, Maria Elena Aburto C Front Desk Leader Novotel Viña del Mar

A good choice for central Vina Del Mar

Tripadvisor 评级 3.0/5

onebigepicurean 经 TripAdvisor 认证的评论

Nice hotel. Great location! Walking distance to several local restaurants and sights. Ascencio at the front desk was most helpful as were the rest of his fellow staff members. Excellent team. Room was nice and comfortable. Sheets flimsy and towels quite thin. No face cloths. No tissues. With the four nights stay, housekeeping missed their marks two mornings. No iron or board. You have to request one from the front desk (a few times). Drop-off laundry costs were very reasonable though. Breakfast was underwhelming. Coffee from a decanter. No specialized coffee drinks. Cold cuts and hard rolls. No eggs cooked to order. Cold hard-boiled eggs. Butter still quite frozen. Skip this option if booking this hotel. Plenty of coffee and pastry shops around the corner. The first floor bar was FANTASTIC in the mornings! Excellent staff. Among the best double espresso macchiatos ever and I had two of them every morning of my stay. Mixed drinks divine and reasonably priced.

Estimado Bob: Queremos agradecerle sinceramente por tomarse el tiempo de compartir su experiencia en nuestro hotel. Su reseña nos llena de alegría y nos motiva a seguir ofreciendo un servicio excepcional a nuestros huéspedes. Nos complace saber que disfrutó de su estadía en Viña del Mar y que nuestras instalaciones y atención cumplieron con sus expectativas. Comentarios como el suyo son fundamentales para nosotros, ya que nos ayudan a mejorar y a seguir brindando momentos memorables. Esperamos tener el placer de recibirlo/a nuevamente en su próxima visita a nuestra hermosa ciudad. No dude en contactarnos para cualquier requerimiento o solicitud especial. Gracias nuevamente por su valiosa reseña. ¡Le enviamos un cordial saludo! Atentamente, Maria Elena Aburto C Jefa de Recepción Novotel Viña del Mar

非常好

客户意见评级 5.0/5

马惠娣 单人住宿 - 所有已确认评论

地理位置,卧具,前台服务,早晨,安静程度都相当满意。距离海滩步行六分钟,周边环境也很好。工作人员还帮我打了车,十分感谢。

尊敬的 Huidi, 感谢惠赐有关下榻 Novotel Viña del Mar 的宝贵意见。听到您对我们工作的肯定,十分开心。 我会将您的意见与我们的团队一起分享。一直以来,我们坚持不懈地提升服务质量,我相信这个反馈将给我们所有的员工带来莫大的鼓舞。 再次感谢您与我们分享您的体验,我们真诚地希望您的下一次光临会像前一次一样愉快。 谨启 Team Novotel Viña del Mar

合作伙伴包含 TripAdvisor

其他网络用户评价我们的酒店

  • 722 评论 9.5/10 位置
  • 1,137 评论 6.4/10 房间
  • 1,205 评论 8.6/10 服务
  • 21 评论 5.6/10 上网
  • 704 评论 7.3/10 早餐
  • 403 评论 5.2/10 清洁度
  • 382 评论 8.1/10 设施
  • 211 评论 8.7/10 氛围

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