Mercure Clermont Ferrand Centre Jaude Hotel 4 つ星

お客さまの声 (確認済みレビュー アコーホテルズ) 4.9/5 2,294 件のレビュー

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Mercure Clermont Ferrand Centre Jaude Hotel - Image 1
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1 Avenue Julien, 63000 CLERMONT FERRAND, フランス

説明

ホテルのその他の情報

  • A warm food from a quality restaurant served 24 hours a day.

  • Quality room service offering hot dishes 24/24

  • Sunny terrace

  • Fully equipped seminar rooms (fiber optic, quality audio/video equipment)

当ホテルの客室

ホテル所在地

Mercure Clermont Ferrand Centre Jaude Hotel

1 Avenue Julien
63000 CLERMONT FERRAND
フランス

GPS:45.775457, 3.081903

電話番号
ファックス +33 4 63 66 21 01

アクセスと交通機関

ホテルサービス

チェックインはからです - チェックアウトはです

敷地内
  • ペット可
  • 車椅子でのご利用に対応
  • フィットネスセンター
  • Wifi
  • エアコン
  • 朝食
  • バー
  • 会議室
  • 全館禁煙
  • ルームサービス

AUGUSTONEMETUM

The bright and inviting Lounge Bar is the ideal place to relax and enjoy a drink or a snack in friendly surroundings.

お客様のご意見

お客様のご意見

実際の宿泊者100%の認証口コミ

詳細はこちら

確認済みレビュー アコーホテルズ  4.9/5  2,294 件のレビュー

トリップアドバイザーの評価  4.6/5  1,304 件のレビュー

2025エクセレンス認証

Great hotel but.....

トリップアドバイザーの評価 4.0/5

Connector01692958794 Couples - トリップアドバイザー認証口コミ

Hotel is fabulous. Room was superb, spacious, clean and had all the amenities you could wish for. Breakfast was comprehensive and very good and there is a nice bar overlooking the centre. Location is ideal insofaras it's right in the centre. HOWEVER that was a massive problem for us and is the only reason I haven't rated it with 5 stars - there was a festival on in the area and there was extremely loud music playing outside the hotel until 5.30 am, yes 5.30 am, which meant we had no sleep at all and ruined our stay. Not the hotels fault but very annoying nonetheless.

Dear Guest, Thank you so much for your kind words and detailed feedback! We're truly delighted that you enjoyed your room, the amenities, breakfast, and our central location. Your compliments mean a lot to our team. We're genuinely sorry to hear that your stay was disrupted by the noise during the night of your visit. As you rightly mentioned, this coincided with the Fête de la Musique, a nationwide celebration held every year on June 21st across France. While it's a beloved cultural tradition that brings music to every corner of the country, we completely understand how the festivities can be overwhelming for guests seeking a peaceful night’s rest. Although this event is beyond our control, we sincerely regret the inconvenience it caused you. Please know that your comfort is our priority, and we would love the opportunity to welcome you back on a quieter occasion to offer you the restful experience you were hoping for. Best regards,

好立地　朝食が美味しい

お客さまの声 4.0/5

Mariko ビジネス - 確認済みレビュー すべて

日本人スタッフもいて、立地もよく、施設も良い バスタブのあるお部屋でよかった。 ただし、排水が今ひとつだった。また部屋にスリッパが常備されてなかったが、、日本人スタッフの皆川さんが、スリッパをくれて助かりました。 朝食は割と豊富でおいしかったが、もう少し、野菜があると嬉しい。

Dear Guest, Thank you for your feedback. We\'re glad you enjoyed our location, breakfast, and the assistance from our Japanese staff, Moto. We noted the drainage issue and will address it. Slippers are provided in our superior rooms, so we recommend booking a superior room for your next stay. We appreciate your suggestion about adding more vegetables to the breakfast and will consider it. We look forward to welcoming you back. Sincerely, Murielle Chargée relation client Hôtel Mercure Clermont-Ferrand Centre Jaude

A great hotel in the heart of the city

トリップアドバイザーの評価 5.0/5

emohlala トリップアドバイザー認証口コミ

This is a fantastic hotel in the best location, right in the centre with shops, cafés and restaurants on the doorstep. Parking is in the adjacent Jaude B carpark and is just €10 for a one night stay, if you settle up at reception upon checkout. The rooms are really quiet and very comfortable indeed! We had the best night's sleep! There isn't a restaurant for dinner but the hotel offers some room service meals, such as pasta etc. This really wasn't an issue at all as there are plenty of restaurants in the area and hotel reception gave us a useful and clear list of all the restaurants open on a Sunday evening. We ate at Le Lion on the same road as the hotel and enjoyed our meal there. Breakfast is available at the hotel but we thought it was rather pricey so ate at the brasserie across the road. This suited our needs better and was good value (€7 per person for a coffee, glass of fresh orange juice and a huge pastry!). We have stayed at this hotel before and will certainly return again. The only downside is that it is in the city centre, so there's traffic to deal with, although this wasn't really a problem on a Sunday. We highly recommend this hotel!

Dear Emohlala, Thank you so much for your wonderful review! We are thrilled to hear that you enjoyed your stay at our hotel and appreciated our central location. We are glad that you found our rooms quiet and comfortable, ensuring you had the best night's sleep. It's great to know that our room service options and the list of nearby restaurants provided by our reception were helpful to you. We understand your feedback regarding breakfast pricing and are happy that you found a suitable alternative nearby. We look forward to welcoming you back on your next visit to the city. Despite the city center traffic, we hope to continue providing you with an exceptional stay. Thank you for highly recommending our hotel! Best regards, Murielle Chargée relation client Hôtel Mercure Clermont-Ferrand Centre Jaude

Very enjoyable stay at the Mercure, Clermont-Ferrand

トリップアドバイザーの評価 5.0/5

Navigator16558718588 トリップアドバイザー認証口コミ

I had the most enjoyable 8 night stay at the Mercure in Clermont-Ferrand. My room had a very nice modern feel, and overlooked the Place de Jaude. Everything was very clean, comfortable, and well maintained. The staff asked me ahead of time if there was anything extra they could do for me. I explained to them I was traveling overnight to France from the states, and inquired if I could have a room available when I arrived. They said they would do the best they could, and when I arrived they had my room immediately available. After traveling 18 hours, and 3 flights later, having a room immediately available was the best feeling ever. The front desk staff were polite, and friendly. They explained how everything works at the hotel, and asked me to call the front desk should I need anything. Being from the states, safety is always a major concern for me. The front desk explained to me that no one can get to my floor without a room key, which you also need for the elevator to get to the floor your room is on. I felt very safe at this hotel. Breakfast, which was included in my stay, was amazing. Every breakfast item you can imagine, they had there. They had so many different types of coffee, and tea; it was unbelievable. The staff in the breakfast room were very polite, and eager to help you in any way. The breakfast room was very large, with plenty of tables, and comfortable seating, with a very inviting atmosphere. I looked forward to having breakfast there every morning. On my last day, the front desk staff had a taxi waiting for me at 5:30 am, very early in the morning, to take me to the airport. I could not have asked for more. If I had to think of one thing that I wish I could have had at the Mercure, it would have been to have a longer stay !

Dear Navigator, Thank you very much for your generous comments following your stay at the Mercure Clermont-Ferrand Centre Jaude. We are delighted that our hotel has brought you full satisfaction. Your kind words are very encouraging for our team. We are very proud to offer exceptional service and facilities to all our customers. We strive to meet the needs of each client and create a memorable experience with every stay. Looking forward to welcoming you back soon to our establishment, Sincerely and with our gratitude,

Good spot

トリップアドバイザーの評価 4.0/5

Timothy S トリップアドバイザー認証口コミ

A big, modern hotel above a shopping centre very close to the town centre. It also has shared underground parking, which is a plus for a central hotel. All you would expect from a Mercure with everything clean, well organized and good check-in staff.

Dear Guest, All my team joins me to thank you for your nice feedback. Every morning we take the time to share the messages of our guests. Your message is a real source of inspiration and motivation for all of us and we look forward to seeing you again at the Mercure Clermont-Ferrand. We wish you a very happy holiday season ! Warm regards,

との提携 TripAdvisor

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  • 112 件のレビュー 8.5/10 設備

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