Mercure Clermont Ferrand Centre Jaude Hotel 4 つ星

お客さまの声 (確認済みレビュー アコーホテルズ) 4.9/5 2,489 件のレビュー

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Mercure Clermont Ferrand Centre Jaude Hotel - Image 1
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Mercure Clermont Ferrand Centre Jaude Hotel - Image 3
Mercure Clermont Ferrand Centre Jaude Hotel - Image 4
1 Avenue Julien, 63000 CLERMONT FERRAND, France

説明

ホテルのその他の情報

  • A warm food from a quality restaurant served 24 hours a day.

  • Quality room service offering hot dishes 24/24

  • Sunny terrace

  • Fully equipped seminar rooms (fiber optic, quality audio/video equipment)

当ホテルの客室

ホテル所在地

Mercure Clermont Ferrand Centre Jaude Hotel

1 Avenue Julien
63000 CLERMONT FERRAND
France

GPS:45.775457, 3.081903

電話番号
ファックス +33 4 63 66 21 01

アクセスと交通機関

ホテルサービス

チェックインはからです - チェックアウトはです

敷地内
  • ペット可
  • 車椅子でのご利用に対応
  • フィットネスセンター
  • Wifi
  • エアコン
  • 朝食
  • バー
  • 会議室
  • 全館禁煙
  • ルームサービス

AUGUSTONEMETUM

The bright and inviting Lounge Bar is the ideal place to relax and enjoy a drink or a snack in friendly surroundings.

お客様のご意見

お客様のご意見

実際の宿泊者100%の認証口コミ

詳細はこちら

確認済みレビュー アコーホテルズ  4.9/5  2,489 件のレビュー

トリップアドバイザーの評価  4.5/5  1,279 件のレビュー

2024エクセレンス認証

Very enjoyable stay at the Mercure, Clermont-Ferrand

トリップアドバイザーの評価 5.0/5

Navigator16558718588 トリップアドバイザー認証口コミ

I had the most enjoyable 8 night stay at the Mercure in Clermont-Ferrand. My room had a very nice modern feel, and overlooked the Place de Jaude. Everything was very clean, comfortable, and well maintained. The staff asked me ahead of time if there was anything extra they could do for me. I explained to them I was traveling overnight to France from the states, and inquired if I could have a room available when I arrived. They said they would do the best they could, and when I arrived they had my room immediately available. After traveling 18 hours, and 3 flights later, having a room immediately available was the best feeling ever. The front desk staff were polite, and friendly. They explained how everything works at the hotel, and asked me to call the front desk should I need anything. Being from the states, safety is always a major concern for me. The front desk explained to me that no one can get to my floor without a room key, which you also need for the elevator to get to the floor your room is on. I felt very safe at this hotel. Breakfast, which was included in my stay, was amazing. Every breakfast item you can imagine, they had there. They had so many different types of coffee, and tea; it was unbelievable. The staff in the breakfast room were very polite, and eager to help you in any way. The breakfast room was very large, with plenty of tables, and comfortable seating, with a very inviting atmosphere. I looked forward to having breakfast there every morning. On my last day, the front desk staff had a taxi waiting for me at 5:30 am, very early in the morning, to take me to the airport. I could not have asked for more. If I had to think of one thing that I wish I could have had at the Mercure, it would have been to have a longer stay !

Dear Navigator, Thank you very much for your generous comments following your stay at the Mercure Clermont-Ferrand Centre Jaude. We are delighted that our hotel has brought you full satisfaction. Your kind words are very encouraging for our team. We are very proud to offer exceptional service and facilities to all our customers. We strive to meet the needs of each client and create a memorable experience with every stay. Looking forward to welcoming you back soon to our establishment, Sincerely and with our gratitude,

Good spot

トリップアドバイザーの評価 4.0/5

Timothy S トリップアドバイザー認証口コミ

A big, modern hotel above a shopping centre very close to the town centre. It also has shared underground parking, which is a plus for a central hotel. All you would expect from a Mercure with everything clean, well organized and good check-in staff.

Dear Guest, All my team joins me to thank you for your nice feedback. Every morning we take the time to share the messages of our guests. Your message is a real source of inspiration and motivation for all of us and we look forward to seeing you again at the Mercure Clermont-Ferrand. We wish you a very happy holiday season ! Warm regards,

Great hotel, right in the centre of Clermont-Ferrand. With municipal parking under the hotel, it is very handy.

トリップアドバイザーの評価 5.0/5

2525David Couples - トリップアドバイザー認証口コミ

The reception team is fab, gave excellent parking instructions. On arrival, check-in was quick, with a very friendly feel. The hotel is new and modern, and situated right in the centre, walking distance to everything. Our room was clean, modern, and up to a typical Mecure standard. I say this, as our next stop was at a Mecure in Tours, was very disappointing.

Dear David, Thank you for taking the time to review our hotel, and what a lovely comment that is not the typical review ! It always feels great when our guests leave so happy, it's what we aim for. I will share your enthusiastic comments with our teams. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. I'am glad you enjoyed everything :our staff service, our rooms and, of course, our central location. We hope to serve you again very soon. Sincerely, Murielle Guests relation manager

Another Mercure

トリップアドバイザーの評価 3.0/5

elefantrider トリップアドバイザー認証口コミ

This is rated the best hotel in Clermont. OK. A rather basic hotel, breakfast, site and view are good but I rate this as a 1-2 night hotel maximum. Small gym WITH video camera in the gym. A 100-120 Euro hotel maximum. Overpriced if you pay more.

Dear Elefanrider, Thank you for taking the time to share your feedback. While I wish you had a better experience, it is feedback like this that we learn from. We work hard to deliver an exceptional guest experience, and it's apparent in this case that we fell short. If you give us a chance to earn back your trust, I can assure you that we will do our best to give you the great hotel experience that so many of our customers have enjoyed so much, as you can see from the comments left by them. Sincerely,, Murielle

Really nice hotel in a great location

トリップアドバイザーの評価 5.0/5

Chelseatash7 Couples - トリップアドバイザー認証口コミ

Really nice hotel in a great location. Highly recommend the Suite with a view, large room with great facilities. Breakfast was super and all team members were friendly and helpful. Car parking at €12 for 24 hours, so convenient and reasonable for such a city centre location. Thanks for a great stay we will be back!

Dear Chelseatash 7, Thank you for your kind recommendation following your stay at the Mercure Clermont-Ferrand Centre Jaude and thank you for such a great review . It is a real pleasure to read your feedback concerning our team and surely the best reward we could hope for ! I am glad to read that that you particularly enjoyed your room as well as breakfast. Looking forward to welcoming you back in the near future. Sincerely,

との提携 TripAdvisor

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