Albergo Pullman Luang Prabang 5 stelle

Dear Michela, Sabaidee! Thank you for taking the time to complete our survey. We are ecstatic you enjoyed your stay with us. We would also like to thank you for highlighting our resort's grounds and service. We look forward to welcoming you back to our resort! Warm Regards, Wing Ki & Team Guest Experience Manager

Dear Michela, Sabaidee! Thank you for taking the time to complete our survey. We are ecstatic that you enjoyed your stay with us and had an opportunity to experience the serenity that Pullman Luang Prabang has to offer. We would like to thank you for complimenting our team and in return they would like to share their appreciation with you. We would also like to thank you for candid feedback regarding our complimentary shuttle service as it has illuminated an area of improvement. We look forward to welcoming you back to paradise the next time you find yourselves in Luang Prabang! Warm Regards, Wing Ki & Team Guest Experience Manager

Dear Valued Guest, We would like to thank you for taking the time to complete our survey. We sincerely apologize for the noise disturbance you experienced on the day of your arrival. The culture in Laos is very rich and also very festive, unfortunately the noise you encountered was from a wedding party taking place in the village next to our resort. Our team members met with the village chief and arranged for the party to be moved to a different location however, as we are a multinational organization, we are committed in respecting our host country's traditions and culture. The people of Laos are very warm-hearted and jovial when it comes to celebrating special occasions. We would like to thank you very much for feedback regarding our smoking disclaimer. As our resort is a smoke-free property, we have experienced numerous cases of guest triggering the smoke alarms in the room due to smoking. We apologies for the inconvenience and thank you for your understanding. Thank you once again for your feedback, we wish you a pleasant day! Respectfully, Wing Ki and Team (Guest Experience Manager)

Dear Alessandro & N., Thank you so much for taking the time to give us such a lovely comment and chose our resort as your holiday destination. Your compliments is shared to the team and it is very encouraging to us. We wish to see you again in Luang Prabang! Have a nice day! Best wishes, Wing Ki and Team (Guest Experience Manager)

Signora L., Desideriamo ringraziarla per gli apprezzamenti espressi a seguito del suo soggiorno presso Pullman Luang Prabang. E’ con grande piacere che riceviamo i suoi complimenti. Non mancheremo di condividere i suoi commenti con tutta la nostra equipe. La sua soddisfazione è la migliore ricompensa per il nostro personale che lavora giorno dopo giorno per offrire un servizio impeccabile. In attesa di accoglierla nuovamente, Signora le porgiamo cordiali saluti. Wing Ki ( Guest Experience Manager )