宜必思马六甲酒店 4 星

客户意见评级 (ALL 评级) 4.1/5 985 评论

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249 Jalan Bendahara, 75100 马六甲, 马来西亚

描述

酒店其他优惠

  • 249 间现代客房

  • 无限供应自助早餐

  • 网络角和免费无线网络

  • 4 间设施齐全的会议室，配有先进的设施

  • 步行可达历史旅游景点

我们的客房

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酒店位置

宜必思马六甲酒店

249 Jalan Bendahara
75100 马六甲
马来西亚

GPS:2.197616, 102.25204

电话
传真 6/2228899

抵达和交通

酒店服务

从 办理登记入住手续 - 从 办理退房手续

酒店内
  • 游泳池
  • 停车
  • 不允许携带宠物
  • 穿梭巴士
  • 餐厅
  • 轮椅可通行
  • 健身中心
  • 无线网络
  • 空调
  • 早餐
  • 酒吧
  • 会议室
  • 100% 无烟酒店

IBIS KITCHEN RESTAURANT

Our all-day dining restaurant offers All-You-Can-Eat breakfast buffet and an innovative a la carte menu for lunch and dinner. Kid's menu is available too!

我们的客人评论

我们的客人评论

来自 100% 认证入住过我们酒店客人的评论

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ALL 评级  4.1/5  985 评论

客户意见评级 2.5/5

Liang C. 家庭住宿 - 所有已确认评论

房间介绍只写了有窗，但实际入住的房间窗外1米的距离是一面墙，遮挡了光线和风景，和没有窗户一样，去找前台换房间，他说所有的房间都是一样的，可是我们对门的房间就没有被遮挡。这应该在介绍里面标识清楚，可以让顾客自己选择要不要订这样的房间

Dear Liang C., Thank you for taking the time to share your feedback regarding your recent stay at ibis Melaka. We are pleased to know that you appreciated our convenient location. However, we sincerely apologize for the inconvenience caused regarding the room window view. We understand how this situation may have affected your stay, and we regret that the explanation provided did not meet your expectations. Please allow us to clarify that some of our rooms have different window orientations, and we appreciate your feedback regarding the clarity of the room description. Your comments have been noted and shared with the relevant team to review how we can better communicate this information to our guests. Thank you once again for bringing this matter to our attention. We truly value your feedback and hope to have the opportunity to welcome you back to ibis Melaka for a more pleasant experience in the future. Warm regards, Douglas De Mello Hotel Manager ibis Melaka

客户意见评级 4.0/5

Yazhou L. 情侣住宿 - 所有已确认评论

酒店位置不错，距离景区挺近，员工服务态度挺好的，虽然他们不会中文，但是都很尽力的帮助客人，还是挺满意的。

Dear Yazhou L., Thank you very much for your kind review. We are delighted to know that you appreciated the convenient location of ibis Melaka and found good value in your stay. It is especially encouraging to hear your compliments about our team’s warm and helpful service. Although some of our staff may not be fluent in Chinese, they always strive to assist every guest with sincerity and dedication. Your understanding and positive feedback truly mean a lot to us. We look forward to welcoming you back to ibis Melaka for another pleasant stay in the future. Warm regards, Douglas De Mello Hotel Manager ibis Melaka

客户意见评级 5.0/5

Chengwei X. 家庭住宿 - 所有已确认评论

位置非常好，也有泳池和儿童游泳池。枕头和被子都很舒服，工作人员也非常友善热情。

Dear Chengwei X., Thank you very much for your wonderful feedback following your stay at ibis Melaka. We are delighted to hear that you had a very good stay experience and that you enjoyed our convenient location, swimming pool and children’s pool facilities. It is especially rewarding to know that you found the pillows and duvet comfortable and that our team’s friendliness and enthusiasm made a positive impression on you. Your kind words truly motivate us to continue delivering warm hospitality and comfortable stays for all our guests. We look forward to welcoming you and your family back to ibis Melaka again in the near future. Warm regards, Douglas De Mello Hotel Manager ibis Melaka

客户意见评级 2.0/5

Zhou X. 情侣住宿 - 所有已确认评论

房间特别潮湿，床垫已经发霉了，床单不干净

Dear Zhou X., Thank you for sharing your feedback regarding your recent stay at ibis Melaka. We sincerely apologize for the inconvenience you experienced with the humidity in the room and the condition of the bedding. This is certainly not the standard we aim to provide, and we have immediately shared your comments with our housekeeping and maintenance teams to ensure corrective action is taken. Please rest assured that we are taking this matter seriously and working to prevent such issues in the future. We hope to have the opportunity to welcome you again and provide a much improved stay. Warm regards, Douglas De Mello Hotel Manager ibis Melaka

客户意见评级 5.0/5

Xin L. 家庭住宿 - 所有已确认评论

床垫舒服，安静

Dear Xin l., Thank you very much for your perfect review and for choosing ibis Melaka. We are delighted to know that you had a pleasant stay and enjoyed the comfortable mattress and quiet environment. Your kind feedback encourages our Heartists to continue providing excellent service and a relaxing experience for all our guests. We look forward to welcoming you back for another enjoyable stay in the near future. Warm regards, Douglas De Mello Hotel Manager ibis Melaka

其他网络用户评价我们的酒店

  • 1,438 评论 9.5/10 位置
  • 1,722 评论 7.2/10 房间
  • 1,184 评论 7.4/10 服务
  • 97 评论 8.7/10 上网
  • 948 评论 7.1/10 清洁度
  • 660 评论 4.1/10 早餐
  • 470 评论 7.1/10 设施
  • 378 评论 8.5/10 游泳池

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