ibis Melaka 4 つ星

お客さまの声 (確認済みレビュー アコーホテルズ) 4.1/5 719 件のレビュー

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説明

ホテルのその他の情報

  • 249 contemporary rooms

  • All-you-can-eat buffet breakfast

  • Web Corner and Complimentary WIFI access

  • 4 well-equipped meeting rooms with state-of-art facilities

  • Walking distance to historical attractions

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ホテル所在地

ibis Melaka

249 Jalan Bendahara
75100 MELAKA
Malaysia

GPS:2.197616, 102.25204

アクセスと交通機関

ホテルサービス

チェックインはからです - チェックアウトはです

敷地内
  • プール
  • 駐車場
  • ペット不可
  • シャトル
  • レストラン
  • 車椅子でのご利用に対応
  • フィットネスセンター
  • Wifi
  • エアコン
  • 朝食
  • バー
  • 会議室
  • 全館禁煙

IBIS KITCHEN RESTAURANT

Our all-day dining restaurant offers All-You-Can-Eat breakfast buffet and an innovative a la carte menu for lunch and dinner. Kid's menu is available too!

お客様のご意見

お客様のご意見

実際の宿泊者100%の認証口コミ

詳細はこちら

確認済みレビュー アコーホテルズ  4.1/5  719 件のレビュー

トリップアドバイザーの評価  4.5/5  562 件のレビュー

2024エクセレンス認証

Basic and comfortable

トリップアドバイザーの評価 3.0/5

Curiosity13993797676 トリップアドバイザー認証口コミ

The hotel was basic and comfortable, and the service was all right. However, there was a lack of staff, especially at breakfast, so tables were unclean and food was not replenished. The pool was good. Stay here for some essential comfort and a plus point - it is within walking distance to Jonker street

Fantastic - made for a brilliant holiday!

トリップアドバイザーの評価 5.0/5

vodkaed Couples - トリップアドバイザー認証口コミ

Wonderful stay - excellent service and hospitality ( in particular at reception Ireni was most attentive, helpful & courteous) - fabulous pool area and great location walking distance to cities key attractions

Great location

トリップアドバイザーの評価 4.0/5

CamTas1 トリップアドバイザー認証口コミ

Great location for the many wonderful sites of historical Malacca. A short walk away from the busy Jonker St area but there are many wonderful hidden gems not far away from this area . The hotel is quite spacious and modern with good sized rooms . We were really impressed by the hospitality of Irene and Ipan . They are so friendly , professional and great ambassadors for Accor . I hope they undertake leadership roles within Accor . The fitness room and pool are great to use . The big let down is the restaurant area . Many staff seem disinterested . The food is not of a high quality and table service is poor. We saw a number of staff sitting idly using their phones or just wandering . Maybe much more encouragement to have greater pride in service and hospitality is needed .

Helpful Staff

トリップアドバイザーの評価 4.0/5

134MichaelP134 Solo travel - トリップアドバイザー認証口コミ

I wish to commend Apin William and I-Rene for the most friendly and helpful service during my stay. They approached their tasks with a positive attitude. I noticed a higher level of friendly attitude and communication when they were on duty. Thank you both

Dear 134MichaelP134, Warmest greetings from ibis Melaka! Thank you for your wonderful feedback! We’re thrilled to hear that Apin William and I-Rene provided you with friendly and helpful service during your stay. We take pride in our team’s commitment to creating a welcoming atmosphere, and it is great to know their positive attitude made a difference for you. We will be sure to share your commendation with them. We hope to welcome you back soon! Warm regards, ibis Melaka

Worth the Price, it’s Clean and Warmth feel from Staff

トリップアドバイザーの評価 4.0/5

Brandonlin83 Friends getaway - トリップアドバイザー認証口コミ

Pricing wise it depends on the holiday seasons, but I felt it’s worth it for the price in terms of comfort, cleanliness, exceptional staff quality and not so crowded as compare to the few older and more prominent hotels around Melaka Location wise, it’s not the most convenient, it’s about 5 min drive from Jonker but it’s in Little India area hence some good and famous food are literally walking distance; such as Bunga Raya Popiah, the Famous Samfu Nonya restaurant. Good parking space behind the hotel and it’s fenced and guarded. The only thing is it’s outdoor parking. Very nice swimming pool with kids playground in the pool. Kids will love it. Breakfast is at the lobby cafe. Food variety wise, it’s abit little in my opinion and the choices aren’t really that appealing. Only one hot manned counter for eggs. Perhaps the cafe space is also limited. But ultimately what will bring me back to this hotel again are the staffs. They are attentive and I must really compliment front counter staff “Apin Williams” for helping me do last min arrangement for a surprise birthday for my wife. They even called up to the room to check on how you are and what we need. Hotels nowadays are very similar in terms of the amenities hence it’s the Staff approach that will distinguish the Great hotels amongst them.

Dear Brandonlim83, Warmest greetings from ibis Melaka! Thank you for sharing your thoughtful review! We are thrilled to hear you enjoyed your stay at ibis Melaka. It is great to know that you found comfort in our facilities and that our team, especially Apin, made your experience special with the surprise birthday arrangements. Your compliments about our staff mean a lot to us! However, your feedback on your breakfast experience is duly noted. Rest assured that your feedback will be shared with our team for their further review and improvement. Once again, thank you for staying with us. We hope to have the opportunity to welcome you back in the future. Warm regards, ibis Melaka

との提携 TripAdvisor

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