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铂尔曼蕉威无垢山度假、水疗和会展酒店 5 星

客户意见评级 4.5/5 2,614 评论

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铂尔曼蕉威无垢山度假、水疗和会展酒店
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酒店其他优惠

  • The first Pullman Resort concept in Indonesia with convenient access from Jakarta and Bogor

  • 208 rooms with balcony overlooking the pools & Mount Salak and 21 villas with bedroom and pool

  • Vibrant dining options: 2 indulging restaurants & 2 stylish bars

  • 4soothing & rejuvenating swimming pools (up to 1500 sqm) with Kids Club & a relaxing Fit & SPA

  • 2 间宴会厅和 4 间多功能厅(适合多达 1300 位客人使用),自然采光充足,带阳台

酒店及周边服务

从 15h00 办理登记入住手续

从 12h00 办理退房手续

付费服务

服务和实用信息
  • 网上办理入住手续
  • WIFI/互联网连接
  • 泊车
  • 残疾人士的便利设施
  • 儿童服务
  • 使用空调
  • 酒店使用的语言
  • 接待处全天候开放
  • 洗衣房
  • 行李员
  • 礼宾服务
休闲和活动
  • 游泳池
  • 健美中心
  • 护理
  • 儿童服务
  • Bicycles rental 付费服务
餐饮
  • 早餐 付费服务
  • 2 餐厅
  • 2 酒吧
  • 客房服务
商务服务
  • 6 会议室
  • 会议酒店
  • Web Corner on a Mac
  • 提供复印/打印服务

酒店位置

铂尔曼蕉威无垢山度假、水疗和会展酒店

Jl.Raya Puncak, Gadog
Megamendung, Bogor
Megamendung,
16770 bogor
印度尼西亚

电话: +622518306888

传真: (+62)2518306889

从 15h00 办理登记入住手续

从 12h00 办理退房手续

  • CISARUA BUS STATION :  BOGOR CIAWI

  • 乘飞机

    SOEKARNO HATTA 达到 80公里 / 49.71 英里

  • 乘火车

    BOGOR STATION 达到 15公里 / 9.32 英里

  • 乘火车

    BOGOR STATION 达到 16公里 / 9 英里

GPS :-6.664875, 106.8673125

我们的客房

铂尔曼蕉威无垢山度假、水疗和会展酒店坐落在如画的环境之间,酒店拥有 208 套客房和 21 套别墅,均配有舒适的铂尔曼睡床、降雨式淋浴、最大 60 英寸的 LED 交互技术电视、无线网络和阳台。您还可以使用游泳池并欣赏萨拉火山的美景。

豪华房,配备 1 张特大床

无障碍房间
  • 最多人数: 3
  • 面积: 从 42 / 452 sq ft
  • 景色: 位于花园旁边, 位于泳池旁边, 拥有山景 *

视情况而定

  • 客房内的无线网络
  • 咖啡/茶器具
  • 直拨电话

豪华房,配备 2 张单人床

无障碍房间
  • 最多人数: 3
  • 面积: 从 42 / 452 sq ft
  • 景色: 位于花园旁边, 位于泳池旁边, 拥有山景 *

视情况而定

  • 客房内的无线网络
  • 咖啡/茶器具
  • 直拨电话

豪华房,配备 1 张特大床,直通花园

  • 最多人数: 3
  • 面积: 从 42 / 452 sq ft
  • 咖啡/茶器具
  • 迷你酒吧

豪华房,配备 2 张单人床,直通花园

  • 最多人数: 3
  • 面积: 从 42 / 452 sq ft
  • 咖啡/茶器具
  • 迷你酒吧

行政房,配备 1 张特大床

无障碍房间
  • 最多人数: 3
  • 面积: 从 42 / 452 sq ft
  • 景色: 位于花园旁边, 位于泳池旁边, 拥有山景 *

视情况而定

  • 客房内的无线网络
  • 咖啡/茶器具
  • 直拨电话
  • 迷你酒吧

行政房,配备 2 张单人床

无障碍房间
  • 最多人数: 3
  • 面积: 从 42 / 452 sq ft
  • 景色: 位于泳池旁边, 拥有山景, 位于花园旁边 *

视情况而定

  • 客房内的无线网络
  • 咖啡/茶器具
  • 直拨电话
  • 迷你酒吧

豪华房,配备 1 张特大床,直通泳池

无障碍房间
  • 最多人数: 3
  • 面积: 从 42 / 452 sq ft
  • 景色: 位于花园旁边 *

视情况而定

  • 客房内的无线网络
  • 咖啡/茶器具
  • 直拨电话
  • 迷你酒吧

豪华房,配备 2 张单人床,直通泳池

无障碍房间
  • 最多人数: 3
  • 面积: 从 42 / 452 sq ft
  • 景色: 位于花园旁边 *

视情况而定

  • 客房内的无线网络
  • 咖啡/茶器具
  • 直拨电话
  • 迷你酒吧
客房

酒店餐厅和酒吧

DAMAR RESTAURANT

美食类型: 国际

Damar 餐厅是全日制餐厅,可使用家庭娱乐区,提供美味自助餐、点餐、主厨推荐的印度尼西亚和国际风味美食,全部食材均为当地产品。

菜单 (PDF)
  • 周一
  • 周二
  • 周三
  • 周四
  • 周五
  • 周六
  • 周日
午餐

MAD COW VIMALA HILLS

美食类型: 地区

Mad Cow Vimala Hills is a stylish departure from a traditional steakhouse to enjoy deliciously juicy steak, fresh seafood, tasty appetizers & platters for sharing socially accompanied by rejuvenating selections of non - alcoholic drinks except beers.

菜单 (PDF)
  • 周一 关闭
  • 周二 关闭
  • 周三 关闭
  • 周四 关闭
  • 周五 关闭
  • 周六
  • 周日
午餐

SALAK

Salak 酒吧是一个时尚舒适的放松之所,拥有轻松休闲的氛围,可俯瞰度假酒店和萨拉火山。请尽情享用我们团队提供的美味小吃和清爽饮品。

菜单 (PDF)

非合约照片

  • 周一
  • 周二
  • 周三
  • 周四
  • 周五
  • 周六
  • 周日
午餐

POOL BAR

Set along in a natural surrounding & perched next to the resort's lagoon styles swimming pools, Padi Pool Bar is an enduring concoction of culinary experience & a haven of serenity, serving light dishes & refreshing non-alcoholic drinks except beers.

菜单 (PDF)

非合约照片

  • 周一
  • 周二
  • 周三
  • 周四
  • 周五
  • 周六
  • 周日
午餐

您的会议和活动

我们的会议室

  • 会议室数量:6

  • 最大面积:1,040 平方米

  • 最大容量:850 个人

  • 最大宴会容量:650 个人

了解更多信息


铂尔曼蕉威无垢山度假、水疗和会展酒店 的客人评论

来自 100% 认证入住过我们酒店客人的评论

发现更多

ALL 评级 4.5/5

2,614 评论

tripadvisor

TripAdvisor 评级 5.0/5

1,341 评论

2021 TripAdvisor 卓越认证
卓越奖 2021

Best hotel chain in Bogor area

Tripadvisor 评级 5.0/5

Hanson P 20/04/2021 经 TripAdvisor 认证的评论

When visiting Puncak area near Bogor city' this is the only chain hotel at the foot hill. Travel from Jakarta only takes One hour so the average jakarta citizen average travel inter city also one hour' almost the same. Using highway so convenient. The Resort is huge' good for outdoor activity. New building only 3years so still fresh.

Hanson P, Firstly, I would like to thank you for choosing our resort as your holiday destination. Guest satisfaction is at the heart of our resort’s experience and I appreciate the time you spent to share your thoughts with us. I am delighted to hear that you were impressed by our resort especially with our distinctive location and our serenity. I will make sure to share your positive comments with the team, as it is always satisfying to know how much our guests appreciate the effort that goes into creating the ultimate holiday in paradise. Thank you for taking the time to share your personalized comments about how much you enjoyed your recent getaway at our resort. We look forward to welcoming you back for another meaningful getaway. Sincerely, Gilles Tressens General Manager

Very Good Hotel At Ciawi

Tripadvisor 评级 5.0/5

shermanj289 18/04/2021 经 TripAdvisor 认证的评论

This is my 5th time stay at Pullman. Never fell bore stay at Pullman. Good hotel, comfort, nice staff, many activities for children. There is 3 swiming pool with beautiful view. The hotel atmosphere fell like in Bali.

Dear Shermanj289, Thank you for taking the time to share your review with the global travel community. Your loyalty and continued support mean the world to us, and we do appreciate your decision to choose Pullman as your holiday playground while visiting Bogor. How wonderful to hear this is not your first visit to Pullman and that you still feel satisfied with our service and facilities after so many experiences. It is our commitment to present guests with 5-star hospitality, like what our team member delivered during your last visit. With all your compliments to our resort and team member, I would like to thank you again for taking the time to write and share your review and look forward to welcoming you back home again soon. Sincerely, Gilles Tressens General Manager

Great Service

Tripadvisor 评级 5.0/5

willy937 18/04/2021 经 TripAdvisor 认证的评论

Staying here few times, and found our favorite room on the quiet corner :) This would be our most favorite hotel around the area, the guest relation officer were amazing, and very helpful (endang, yudi, shavira) the staffs in the restaurant were also great today we were served and checked in by Desi, very helpful and great service The only problem that this place could be over crowded in the weekend especially

Dear Willy936, Thank you for taking the time to share your review with the global travel community. Your loyalty and continued support mean the world to us, and we do appreciate your decision to choose Pullman as your holiday playground while visiting Bogor. It is truly a pleasure to read about how thankful you were to have everything you wanted during your stay in every time you return to Pullman especially with the service provided by our talents. I will make sure to share your positive comments with the team, as it is always satisfying to know how much our guests appreciate the effort that goes into creating the ultimate holiday in paradise. We do thank you for your feedback as we take all reviews to heart and certainly hope to see you again soon. Sincerely, Gilles Tressens General Manager

Great Place missing Great Services

Tripadvisor 评级 3.0/5

t_indrawiguna 18/04/2021 经 TripAdvisor 认证的评论

A very strategic location, very near the toll exit, and great view. Complete Facilities, all you need is almost here. We booked for 3 rooms, for our big families. Although the room seems clean but when we stay feels a dusty floors and couch. Me, my wife and my in laws can feel it because we all are allergic to dust. We already told the housekeeping to be extra clean, but ends up the same. When we come back the table was not cleaned, the dirty knife was still there. and some room amenities are not replaced with a new one. We also eat breakfast with quite crowded guess, although not full capacity. Quality of breakfast is just ok. But the facilities is great, pool is awesome, you have kids area, feeding rabbits, koi pond, sand pit. tree house, very family friendly to be. but gotta put better services in my opinion.

Dear t_indrawiguna, As an invaluable resource to our community, we do thank you for choosing Pullman Ciawi Vimala Hills Resort Spa and Convention as your home away from home while visiting Bogor recently. I am delighted to learn that you are impressed with our distinctive location, as well as our extensive facilities. Regarding your comment about cleanliness, we deeply apologize for the inconvenience caused. We implement a preventative maintenance program and deep cleaning to ensure our rooms are in perfect condition ready for our guests’ arrival. I am sorry to hear this was not the case for you, I have passed your feedback along to the relevant departments to review with the urgency it deserves. Thank you again for taking the time to share your feedback. Your review is valuable to us so that we may evaluate the points you have noted and ensure we prioritize our in-house guests’ comfort and relaxation for the most memorable stay at our resort. Sincerely, Gilles Tressens General Manager

Great property and facilities but need improvements in managing customer's flow and expectation

Tripadvisor 评级 3.0/5

Fennyarief 15/04/2021 经 TripAdvisor 认证的评论

Check in process very slow, customer's flow management is very poor, I can see a lot of people waiting in the lobby area for check in and check out at the same time. Same thing goes for breakfast at Damar Restaurant, it takes us like forever just to get fried egg. Breakfast is not recommended, quality of food didn't reflect 5 star hotel Staffs are not consistent about accor's member benefit, one day they say can the next day can't. During check out process I was told that I have balance to settle when I actually have settled all before hand, it seems like the front office who assist check in and check out is not communicating or somehow the system didn't record my transaction, not sure, but when I asked to speak with Manager on duty for clarification, they only gave me namecard and ask me to just call, I find this attitude very rude. Overall property and facilities are great.

Dear Fennyarief, Firstly, Thank you for become our valued member ALL Accor Live Limitless and we appreciate your time to share your experience. I regret to hear that you were dissatisfied with the service provided by our team members. I am extremely surprised to hear this, because we regularly received high praise from other guests who comment on how impressed they are by the warm hospitality provided by our talented team members. Please know that we are truly sorry to hear that this was not the case for you and I apologize for the delay in our service delivery, especially during check-in and check out, which may have been an unusually busy time from our front desk department. None the less, we take your valuable comments onboard and will be raising this with the relevant departments to ensure a more positive first impression. Thank you again for taking the time to share your feedback. Your review is valuable to us so that we may evaluate the points you have noted and ensure we prioritize our in-house guests’ comfort and relaxation for the most memorable stay at Pullman Ciawi Vimala Hills Resort Spa and Convention. Sincerely, Gilles Tressens General Manager

Recharge Quality Time with Family

Tripadvisor 评级 5.0/5

mirantira2 14/04/2021 经 TripAdvisor 认证的评论

Always have a great time and feels like home everytime we stay at Pullman Vimala.the villa n staff gives us their best service so that we can enjoy our quality time with family as much as we can..recharge our everything!

Dear Mirantira2, Thank you for sharing your experience about memorable stay you had at Pullman Ciawi Vimala Hills Resort Spa and Convention. It is truly a pleasure to read about how thankful you were to have everything you wanted during your stay in every time you return to Pullman and that you still feel satisfied with our service and facilities after so many experiences. It is our commitment to present guests with 5-star hospitality, like what our Villa team delivered during your last visit. With all your compliments to our resort and team member, I would like to thank you again for taking the time to write and share your review and look forward to welcoming you back home again soon. Sincerely, Gilles Tressens General Manager

Best of de Best!

Tripadvisor 评级 5.0/5

Swidjaja2021 Business - 10/04/2021 经 TripAdvisor 认证的评论

Grateful to have it all : services, hospitality and sincerity. Thats I called Accor! Warm welcome and kindness support during our stay fr Ms. Shafira was very helpfull.. Then continue with great assitance of healthy activities from Pak Firman as trail and running instructor, also Pak Andi with his Yoga class and core class. Enjoy the great taste and fuel the energy @ madcow with delicious salmon, we will missed it much. Encore ...with latte art clasa, amazingly! Charming Barista Ms. Rindi and her team, also Pak Dimas. All in All : parfait! Nothing to say than much thanks to Pullman Ciawi. Keeps safe and abundance blessing to you All.

Dear Swindjaja2021, Thank you for choosing Pullman Ciawi Vimala Hills for your travel destination and we are appreciate your time to tell us your experience in Tripadvisor. It is truly a pleasure to read about how thankful you were to have everything you wanted during your stay in every time you return to Pullman and that you enjoyed the uniquely integrated facilities at our resort, which include the signature activities and various dining option. I will share your delightful comments about your service experience with our team. It is always very satisfying for them to know how much their service contribution can upgrade a guest’s holiday With all your compliments to our resort and team member, I would like to thank you again for taking the time to write and share your review and look forward to welcoming you back home again soon. Sincerely, Gilles Tressens General Manager

Good Hotel with Good facilities

Tripadvisor 评级 5.0/5

ratihmeitra 30/03/2021 经 TripAdvisor 认证的评论

I’m surely recommend you to stay at this hotel for your family trip or stay cation. They have facilities with for your kids and family. No wonder this hotel always have full occupancy even-tough on weekdays. Since this hotel always have high occupancy, they need to put their highly concern with the services.. But overall we satisfied to stay in this hotel.. and we’ll surely be back😊

Dear Ratihmeitra, Thank you for taking the time to share your feedback. Your review is valuable to us so that we may evaluate the points you have noted and ensure we prioritize our in-house guests’ comfort and relaxation for the most memorable stay at Pullman Ciawi Vimala Hills Resort Spa and Convention. I am delighted to learn that you were impressed with our uniquely integrated facilities including kids activities, playground, kids & teens club and the kids pool. However I regret to hear that you were dissatisfied with the service provided by our team members. I am extremely surprised to hear this, because we regularly received high praise from other guests who comment on how impressed they are by the warm hospitality provided by our talented team members. Please know that we are truly sorry to hear that this was not the case for you. Thank you again for your time, and we look forward to welcoming you back to your home away from home in Bogor. Sincerely, Gilles Tressens General Manager

Nice Support Staff

Tripadvisor 评级 5.0/5

edmond_karetjkt 22/03/2021 经 TripAdvisor 认证的评论

Nice support GRO staff for decoration when I made surprice for my wife and daughter. Great improvement for food, breakfast taste better than last time I stay. Offer all great property for family time.

Dear Edmond_karetjkt, First of all, thank you for choosing our resort as a destination to celebrate your special day. It was such an honor for us to participate in making your stay a memorable one. Regarding our legendary hospitality, I will share your delightful comments about your service experience with our team. It is always very satisfying for them to know how much their service contribution can upgrade a guest’s holiday. Small details count, this includes providing a room which can be called ‘home’, and I am glad to know our GRO Team, was able to create the room beautifully for you. With all your compliments to our resort and team member, I would like to thank you again for taking the time to write and share your review and look forward to welcoming you back home again soon. Your Sincerely, Gilles Tressens General Manager

Great family friendly resort

Tripadvisor 评级 5.0/5

Tedy S 21/03/2021 经 TripAdvisor 认证的评论

+ Nice and comfortable rooms + very friendly service + complete facilities + many activities + good loyalty recognition + great breakfast 10/10 definitely will comeback as soon as we have time for holiday!!

Dear Tedy S, It is truly a pleasure to read about how thankful you were to have everything you wanted during your stay in Pullman. I will share your feedback with our team members, who will be further inspired to deliver our legendary brand of authentic Indonesian hospitality. See you again soon for another memorable stay in paradise. Your Sincerely, Gilles Tressens General Manager

Lesson: Book without expectations!

Tripadvisor 评级 3.0/5

RKP1406 21/03/2021 经 TripAdvisor 认证的评论

Quite an okay kind of property to unwind oneself especially if you live in a concrete jungle. (Not in my case). Receptionists are deceptively friendly. For me the Garden & pool views are overrated, brace yourself for disappointment. If you prefer Mountain view insist a room on the top floor and select the right tower (Cereme, Batur, Dieng etc... look at the map I have attached), that’s my personal experience. Had Breakfast & Dinner (@Mad Cow) ; Quite good. I stayed for 2 nights on a weekday when the occupancy was average. Not sure if I would visit again anytime soon.

Dear Valued Guest, First and foremost, thank you for selecting our resort as your holiday destination of choice in Bogor. We are glad to learn that you are satisfied with your breakfast experience, however we are quite concerned in the sentiment expressed in your description of your dissatisfaction with our front office team, as this is the antithesis of the emotions we would like our guests to feel. In the past all our guests have lauded these teams on the genuine care they express in all interactions and apologize sincerely that your experience was dissimilar. Your Sincerely, Gilles Tressens General Manager

Pullman Vimala Hills

Tripadvisor 评级 4.0/5

Geoffrey P 20/03/2021 经 TripAdvisor 认证的评论

My only comment was we were quite surprised when we returned late afternoon from a day at Taman Safari our room had not been cleaned. I subsequently found out that room cleaning had to be specifically requested, it would have been nice if that had been explained at check in instead of late afternoon on the next day. The staff were excellent in arranging to have the room cleaned even though it was very late in the day.

Dear Geoffrey P. First and foremost, thank you for selecting our resort as your holiday destination of choice in Bogor. I am deeply sorry to hear that we are unable to meet your expectations for servicing your room in a timely manner, while we always inform all the guest regarding make up room service, we do apologize if this not the case for you.The leadership team of the resort have reviewed your concerns which we will act on. To hear that the resort did not exceed your expectations is disappointing for us as we pride ourselves on offering uncompromising product and service standards, so we do hope to be able to welcome you to Pullman in the future one again. Your Sincerely, Gilles Tressens General Manager.

Great break

Tripadvisor 评级 4.0/5

TimoToivonen 16/03/2021 经 TripAdvisor 认证的评论

I wish we had known earlier that such "escape" is within one hour from Jakarta. We had mini break of few days and it was very relaxing. Hotel staff very friendly and helpful, all our wishes were dealt with immediately and communication was easy via WhatsApp, even from the pool:). We will book next mini-break in couple months for sure. Only minus is the limited menu of the restaurants but fully understand that due to Covid it is difficult to offer full menus at all outlets.

Dear Mr. TimoToivonen, Firstly, I would like to thank you for taking your valuable time to write this wonderful review. Guest satisfaction is at our heart, and I appreciate the time you spent to share your thoughts with us. It is truly a pleasure to read about how thankful you were to have everything you wanted during your stay, and the most significantly the warm service deliver by our team member. I will share your delightful comments about your service experience with our team. It is always very satisfying for them to know how much their service contribution can upgrade a guest’s holiday. With all your compliments to our resort and team member, I would like to thank you again for taking the time to write and share your review and look forward to welcoming you back home again soon. Your Sincerely, Gilles Tressens General Manager

superb service and facilities

Tripadvisor 评级 5.0/5

wiltzzz 13/03/2021 经 TripAdvisor 认证的评论

we were greeted one night before arrival by guest relations officer (yudi & endang) which was very nice, the suite room was perfect bed was very comfortable we had in room service and padi the quality of food was great overall was a superb stay especially the service and will come back soon things to improve (towel quality)

Dear Wiltzzz, I would like to thank you for choosing our resort as your holiday destination. Guest satisfaction is at the heart of our resort’s experience and I appreciate the time you spent to share your thoughts with us. I am delighted to learn that your stay with us has proved to be extremely memorable, from the moment you arrive that you enjoy everything during your stay. Regarding our legendary hospitality, I will share your delightful comments about your service experience with our team. It is always very satisfying for them to know how much their service contribution can upgrade a guest’s holiday. Small details count, this includes providing a room which can be called ‘home’, and I am glad to know our team member, Yudi and Endang, was able to create the room beautifully for you. Thank you again for taking the time to share your feedback. Your review is valuable to us so that we may evaluate the points you have noted and ensure we prioritize our in-house guests’ comfort and relaxation for the most memorable stay at Pullman Ciawi Vimala Hills Resort Spa and Convention Your Sincerely, Gilles Tressens General Manager

Great Hotel but service and communication need improvement

Tripadvisor 评级 3.0/5

Was_hotelier 12/03/2021 经 TripAdvisor 认证的评论

Management need to train the hotel staff and make sure they have correct information to be given to the guest. Some of them also failed to deliver guest's request. However some of them are doing a great job! 1. Accor plus member information given always change everytime I called. 2. I tried to order room service for breakfast on 8/3/2021, nobody answer the phone. I tried calling the hotel using my cellphone and finally somebody answered after 30 minutes! she said she was alone and was dealing with other guest. I asked her to inform room service to call me back on my cellphone since my child was still sleeping, but they still call to the room. I ordered breakfast and requested for a slice of plain bread for my daughter, since she needs it for her online school, somehow they also forgot and fail to fulfill my request. 3. I asked for a late check out until 2pm (Member benefit) since my daughter will have english course from 1-2 pm, the staff said that she can only give late check out until 13.00 since the system will do automatically charge for a late check out (it is a ridiculous excuse, I was in the hospitality industry, such things doesn't exist!) I told her that if you are expecting other guest you can just be honest and I can understand it.

Dear Valued Guest, Firstly we would like to thank you for become our valued member ALL Accor Live Limitless and we appreciate your time for reaching out to us regarding your current stay at Pullman Ciawi Vimala Hills Resort Spa and Convention. I regret to hear that you were dissatisfied with the service provided by our team members. I am extremely surprised to hear this, because we regularly received high praise from other guests who comment on how impressed they are by the warm hospitality provided by our talented team members. Please know that we are truly sorry to hear that this was not the case for you. we do our utmost to provide an late check out option however it will be based on the room availability. If we cannot accommodate this request, we do invite guests to leave their luggage at reception and enjoy full use of the resort facilities including the connectivity lounge access. Our aim is always to put our guest experience first, I regret this was not the case for you and I certainly take your comments to heart. Please allow me to take this opportunity to reassure you that your voice is value, and as such, the management team and I are currently reviewing ways to better manage peak periods to ensure a more enjoyable experience especially for our valued member. We certainly hope that you will reconsider staying with us in the future. Your Sincerely, Gilles Tressens General Manager

Best hotel, best view ,best staff and the bestttttt

Tripadvisor 评级 5.0/5

michaelm23012021 09/03/2021 经 TripAdvisor 认证的评论

Unforgettable Holiday ❤❤❤❤❤❤ This hotel have everything that u need. Many activities u can join for free. Thanks Pullman Ciawi Vimala Hills for the excellent and valued hospitality that you have provided to me and family. The hotel is comfortable; the service of the staff is amazingly friendly Beautiful place and very helpful staff. Very hygienic 🤗😘❤ if u like to running, this hotel have jogging track 😍❤❤❤ . Great services with strict social distancing and satisfactory cleaning procedure. health protocols are well implemented throughout the resort. check in and check out processes were prompt and efficient and I would like to say thank you for team Endang, Vita, Amanda, Rizan, Elin, Mardian, David, Yudi, Rizal , Tedi, Atin , Nia, Kattlea for Excellent services ❤❤❤❤❤❤ Thank youu Pullman Vimala Hills, sure we will comeback againn 😍 😍 😍 😍

Dear Michael M, Thank you for choosing and revisiting us, and for taking the time to share your kind experience after your stay, which has proved to be extremely memorable. It is truly a pleasure to read about how thankful you were to have everything you wanted during your stay in every time you return to Pullman and that you enjoyed the uniquely integrated facilities at our resort. Above all, I am also glad that you recognized the efforts of our talent in their service delivery as the selection and training of our talent is an area of extreme pride. Our heartist professionals are our biggest ambassadors so we are very grateful to receive warm and authentic comments such as yours. I will certainly share your comment to the entire talent member especially to those whom you are mentioned by name who will feel pride and further motivated. With all your compliments to our resort and team member, I would like to thank you again for taking the time to write and share your review and look forward to welcoming you back home again soon. Your Sincerely, Gilles Tressens General Manager

Best Resort near Jakarta

Tripadvisor 评级 5.0/5

anom_milanisti 22/02/2021 经 TripAdvisor 认证的评论

Very Good Resort with many activities options for adult, teen, and kids. Check in Process was smooth and the staff was very helpful. The Resort is very well maintained and have a superb condition. The Room itself is large enough for family with 2 children, if you have a chance go for their Access Pool Room, you can swim and play with your children with ease. We tried the breakfast, and the food was delicious with high standart Accor Group, and they have a lot of option for the menu. The Room Service food also taste very Good. Overall, we are very satisfied with Pullman Ciawi Resort.

Dear Anom Milanisti, It was my pleasure to read your review after staying at Pullman Ciawi Vimala Hills Resort Spa and ConventionI. I am delighted that you were satisfied with the service from our team members and enjoyed our uniquely integrated facilities. Thank you for your kind words regarding your recent dining experience. Our culinary team takes great pride in presenting guests with memorable dining experiences . Our team thoughtfully selects the best ingredients available from the archipelago and beyond, and we appreciate knowing that every effort is worth it. I will surely share your positive review with our talent members to further inspire them. Thank you again for your heartfelt review and see you again soon for another memorable stay in paradise. Your Sincerely, Gilles Tressens General Manager

Short refreshing time

Tripadvisor 评级 5.0/5

luckycakes36 15/02/2021 经 TripAdvisor 认证的评论

Overall the service was excellent. Especially staff from Damar Restaurant, Ms. Denada and Mr. Restu. I got birthday cake which was beyond my expectation. Thank you. I have some suggestions: 1. An intercom to communicate from boogie station in the parking area to the boogie car pic 2. More information how to get to every building from the parking area.

Dear Luckycakes36, Thank you for taking the valuable time out of your day to share your thoughts with us and the TripAdvisor travel community. It was deeply satisfying to read about your recent dining experience at Damar Restaurant. I am delighted to read your compliments of all our team members, especially to whom you are mentioned by name, who will feel proud and further motivated. The small details count, especially in the delivery of authentic five-star hospitality, and I thank you for bringing these to my attention. Thank you again for taking the time to share your feedback. Your review is valuable to us so that we may evaluate the points you have noted and ensure we prioritize our in-house guests’ comfort and relaxation for the most memorable stay at Pullman Ciawi Vimala Hills Resort Spa and Convention . Your Sincerely, Gilles Tressens General Manager.

Free upgrade to Suite

Tripadvisor 评级 5.0/5

jessicahumairah 29/01/2021 经 TripAdvisor 认证的评论

20 january 2021 i’ve stayed at pullman ciawi, the front officer really surprise me cause she upgrade my room to suite, and the service are great, but i forget to take my welcome drink, but thats okay! Thankyou pullman ciawi!

Dear Jessica Humairah, It is a pleasure to read about your fond memories of your stay with us, from the moment of arrival and to know you enjoyed everything during your stay at Pulllman Ciawi Vimala Hills Resort Spa and Convention. The small details and insightful compliments count, and I thank you for bringing these to my attention. Thank you again for taking the time to share your thoughts with the TripAdvisor community and we look forward to welcoming you home for another unforgettable escape. Your Sincerely, Gilles Tressens General Manager

awesome

Tripadvisor 评级 5.0/5

Elly0525 26/01/2021 经 TripAdvisor 认证的评论

the best hotel in Ciawi Bogor, good service especially yoga-reception and Anisyah padi restaurant, room service very good, good restaurant damar food especially hainanese chicken rise and steik delight. recommend to stay overnight

Dear Elly0525, Thank you for choosing Pullman Ciawi Vimala Hills Resort Spa and Convention for your dream holiday destination. It is always a highlight of our day to read about recent guest experiences shared here on the TripAdvisor travel forum. I am delighted to read your compliments of all our team members, especially to Yoga and Anisyah, who will feel proud and further motivated. I am also glad to know that you enjoy the dining experience at Damar & Padi that our team thoughtfully selects the best ingredients available from the archipelago and beyond, and we appreciate knowing that every effort is worth it. Thank you again for taking the time to share your feedback with us. We look forward to welcome you back home to our resort soon. Your Sincerely, Gilles Tressens General Manager

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