客户意见评级 4.5/5 2,614 评论
The first Pullman Resort concept in Indonesia with convenient access from Jakarta and Bogor
208 rooms with balcony overlooking the pools & Mount Salak and 21 villas with bedroom and pool
Vibrant dining options: 2 indulging restaurants & 2 stylish bars
4soothing & rejuvenating swimming pools (up to 1500 sqm) with Kids Club & a relaxing Fit & SPA
2 间宴会厅和 4 间多功能厅（适合多达 1300 位客人使用），自然采光充足，带阳台
从 15h00 办理登记入住手续
从 12h00 办理退房手续
铂尔曼蕉威无垢山度假、水疗和会展酒店坐落在如画的环境之间，酒店拥有 208 套客房和 21 套别墅，均配有舒适的铂尔曼睡床、降雨式淋浴、最大 60 英寸的 LED 交互技术电视、无线网络和阳台。您还可以使用游泳池并欣赏萨拉火山的美景。
豪华房，配备 1 张特大床
豪华房，配备 2 张单人床
豪华房，配备 1 张特大床，直通花园
豪华房，配备 2 张单人床，直通花园
行政房，配备 1 张特大床
行政房，配备 2 张单人床
豪华房，配备 1 张特大床，直通泳池
豪华房，配备 2 张单人床，直通泳池
来自 100% 认证入住过我们酒店客人的评论发现更多
Best hotel chain in Bogor area
Hanson P 20/04/2021 经 TripAdvisor 认证的评论
When visiting Puncak area near Bogor city' this is the only chain hotel at the foot hill. Travel from Jakarta only takes One hour so the average jakarta citizen average travel inter city also one hour' almost the same. Using highway so convenient. The Resort is huge' good for outdoor activity. New building only 3years so still fresh.
Very Good Hotel At Ciawi
shermanj289 18/04/2021 经 TripAdvisor 认证的评论
This is my 5th time stay at Pullman. Never fell bore stay at Pullman. Good hotel, comfort, nice staff, many activities for children. There is 3 swiming pool with beautiful view. The hotel atmosphere fell like in Bali.
willy937 18/04/2021 经 TripAdvisor 认证的评论
Staying here few times, and found our favorite room on the quiet corner :) This would be our most favorite hotel around the area, the guest relation officer were amazing, and very helpful (endang, yudi, shavira) the staffs in the restaurant were also great today we were served and checked in by Desi, very helpful and great service The only problem that this place could be over crowded in the weekend especially
Great Place missing Great Services
t_indrawiguna 18/04/2021 经 TripAdvisor 认证的评论
A very strategic location, very near the toll exit, and great view. Complete Facilities, all you need is almost here. We booked for 3 rooms, for our big families. Although the room seems clean but when we stay feels a dusty floors and couch. Me, my wife and my in laws can feel it because we all are allergic to dust. We already told the housekeeping to be extra clean, but ends up the same. When we come back the table was not cleaned, the dirty knife was still there. and some room amenities are not replaced with a new one. We also eat breakfast with quite crowded guess, although not full capacity. Quality of breakfast is just ok. But the facilities is great, pool is awesome, you have kids area, feeding rabbits, koi pond, sand pit. tree house, very family friendly to be. but gotta put better services in my opinion.
Great property and facilities but need improvements in managing customer's flow and expectation
Fennyarief 15/04/2021 经 TripAdvisor 认证的评论
Check in process very slow, customer's flow management is very poor, I can see a lot of people waiting in the lobby area for check in and check out at the same time. Same thing goes for breakfast at Damar Restaurant, it takes us like forever just to get fried egg. Breakfast is not recommended, quality of food didn't reflect 5 star hotel Staffs are not consistent about accor's member benefit, one day they say can the next day can't. During check out process I was told that I have balance to settle when I actually have settled all before hand, it seems like the front office who assist check in and check out is not communicating or somehow the system didn't record my transaction, not sure, but when I asked to speak with Manager on duty for clarification, they only gave me namecard and ask me to just call, I find this attitude very rude. Overall property and facilities are great.
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