棉兰安卡沙马哈塞普塔美爵酒店 5 星

客户意见评级 (ALL 评级) 4.6/5 253 评论

保证最优惠房价
棉兰安卡沙马哈塞普塔美爵酒店 - Image 1
棉兰安卡沙马哈塞普塔美爵酒店 - Image 2
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棉兰安卡沙马哈塞普塔美爵酒店 - Image 4
Jl Sutomo no 1, 20235 棉兰, 印度尼西亚

描述

酒店其他优惠

  • 酒店设有面积为 320.57 平方米的大型总统套房。

  • 酒店距离瓜拉纳姆国际机场非常近，经由 Bandar Selamat 高速只需 1 小时车程

  • 临近工业区 (KIM Mabar) 的五星级酒店

我们的客房

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酒店位置

棉兰安卡沙马哈塞普塔美爵酒店

Jl Sutomo no 1
20235 棉兰
印度尼西亚

GPS:3.59802, 98.68201

电话
传真 +62 61 4550555

抵达和交通

酒店服务

从 办理登记入住手续 - 从 办理退房手续

酒店内
  • 游泳池
  • 停车
  • 餐厅
  • 轮椅可通行
  • 健身中心
  • 无限网络
  • 空调
  • 早餐
  • 酒吧
  • 会议室
  • 客房服务

ORCHID RESTAURANT

现代化设计的餐厅环境舒适高雅，为您日常就餐提供便利。我们供应国际自助早餐以及各种西式和当地美食，可满足高品味食客的要求。

我们的客人评论

我们的客人评论

来自 100% 认证入住过我们酒店客人的评论

发现更多

ALL 评级  4.6/5  253 评论

TripAdvisor 评级  4.5/5  2,138 评论

Happy with hotel

Tripadvisor 评级 5.0/5

FookOn Solo travel - 经 TripAdvisor 认证的评论

Stayed for one night only. Late checkin and early checkout. Nice room and staff were friendly and helpful

Good

Tripadvisor 评级 5.0/5

Wanderer49239312095 经 TripAdvisor 认证的评论

Review for Grand Mercure Medan As a solo traveler from the UK, I stayed at the Grand Mercure Medan for a brief transit on my way to Bukit Lawang. I was truly impressed by the level of service and comfort this hotel provided, making it an ideal stopover before continuing my journey into the jungle. From the moment I arrived, the reception and concierge teams went out of their way to ensure I felt welcome and well taken care of. The staff at the front desk were warm, efficient, and quick to provide recommendations and directions, even offering tips for my trip to Bukit Lawang. They understood exactly what a traveler like me needed, from local insights to arranging transportation, and handled everything with ease and professionalism.

Dear Somkiat Saepung, We very much appreciate your comments regarding your stay at the Grand Mercure Maha Cipta Medan Angkasa. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Management

Nice

Tripadvisor 评级 5.0/5

Anin D 经 TripAdvisor 认证的评论

I was impressed for the service in Grand Mercure Medan, during my stay it was very comfortable and all the staff was kind and helpful When I was check in the receptionist was so kind and give all information clearly This hotel are highly recommended

Dear Guest, We very much appreciate your comments regarding your stay at the Grand Mercure Maha Cipta Medan Angkasa. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Management

A luxury diarrhea?

Tripadvisor 评级 1.0/5

Heimir Arnar B 经 TripAdvisor 认证的评论

This hotel is terrible. Do not eat from the restaurant, you will get food poisoning. I have spent 3 days here and have been sitting on the toilet for 2 days. If you call room service they only seem to have fried rice. Everything else seems to be unavailable. Last night i called to order a tiramisu cake as i thought most likely i wouldn't get diarrhea from eating that, but no, unavailable. Today i tried to order a hamburger, but no, unavailable. All that seems to be available is fried rice in various combination with either chicken or prawns. The stuff that i got sick from. The room is extremely noisy and windows seem to be from single pane glass. Lot's of noise from the hall as well as there is a huge gap under the door.

Dear Heimir Arnar Birgisson, We greatly appreciate for taking the time to share your feedback. While all of us wish you had a better stay with us as many others has experienced. Firstly, do apologize for the inconvenience caused the dining and room experience, already firmly communicated to all related departments. We currently improvement action plan has been arranged to rectify the mistakes immediately and thank you for bringing it to our attention. Again my sincere apology for the shortcomings, All of us look forward to welcoming you back in the near future. Sincerely, Management

Great hotel in Medan

Tripadvisor 评级 5.0/5

Caecilia9100 经 TripAdvisor 认证的评论

We enjoyed our stay at Grand Mercure Medan very much. The room is spacious, well-kept and comfortably furnished. We stayed in the room 1016, from 14/09 until 19/09. The breakfast buffet is delicious, and offers enough different variations, either local or international options. Fresh fruits are also always served. The hotel's staff were really helpful, friendly and accommodating. On our first dinner, there was some inconvenient disorganisation, which caused our meals and drinks to arrive very late and in an incorrect order (the starter and the main dish arrived at the same time). However, the duty manager at the time, Mr. Amba, immediately gave their explanations and apologies. when they found out about my birthday, Mr. Amba and his friendly customer-oriented staff did not fail to give me some very lovely attention during our next dinner at the hotel! Thank you so much for all your kindness and lovely service, Mr. Amba, Miss Rizka, Miss Nova, and the other staff! You made our stay at Mercure very memorable!

Dear Caecilia, We very much appreciate your comments regarding your stay at the Grand Mercure Maha Cipta Medan Angkasa. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Management

合作伙伴包含 TripAdvisor

其他网络用户评价我们的酒店

  • 166 评论 8.3/10 位置
  • 902 评论 9.1/10 房间
  • 967 评论 9.3/10 服务
  • 17 评论 9/10 上网
  • 472 评论 9.1/10 清洁度
  • 384 评论 9/10 早餐
  • 375 评论 9.2/10 舒适度
  • 297 评论 9/10 设施

支持方 Trustyou

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价格低至 ，限 1 人 1 晚入住同等价位房型，不含附加服务和早餐。该价格是当日在 https://all.accor.com/ 网站上查询到的 20 天后在相同条件下入住一晚的最低含税公价 (根据当地法规，抵达酒店时可能需要支付一些税费（例如，城市税）。)。根据时段和入住率会发生变动。以预订时的价格为准。所有（境外）预订都需使用酒店所在国家/地区的货币支付。以预订时按照酒店所在国家/地区货币确认的总价为准。可能会显示您的本国/地区货币兑换估值，但不作为合同依据。付款时，您的银行可能会向您收取银行费用和/或汇兑费用。