Deskripsi
Keistimewaan hotel
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The hotel has the biggest Presidential Suite in Medan with 320,57 square meter room space.
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The nearest hotel to Kualanamu Airport, just 1 hour by Bandar Selamat highway
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The closest 5 stars hotel to the industrial estate (KIM Mabar)
Akomodasi kami
Halaman 1 dari 4, Kamar 1 : Kamar Deluxe dengan 1 Tempat Tidur King , Kamar 2 : Kamar Deluxe dengan 2 Tempat Tidur Single
Kamar
Kamar Deluxe dengan 1 Tempat Tidur King
- Maksimum 4 orang
- 36 m² / 387 sq ft
- Selimut 1 x Tempat tidur king
- Pemandangan: Sisi kota
Kamar
Kamar Deluxe dengan 2 Tempat Tidur Single
- Maksimum 4 orang
- 36 m² / 387 sq ft
- Selimut 2 x Tempat tidur single
- Pemandangan: Sisi kota
Suite
Suite Deluxe dengan 1 tempat tidur king
- Maksimum 4 orang
- 76 m² / 818 sq ft
- Selimut 1 x Tempat tidur king
- Pemandangan: Sisi kota
Lokasi hotel
Grand Mercure Maha Cipta Medan Angkasa
Jl Sutomo no 1
20235 MEDAN
Indonesia
GPS:3.59802, 98.68201
Akses dan Transportasi
Halaman dari
MERDEKA SQUARE
Obyek wisata
Akses: 1 km / 0.62 mi 5 min drive
GRAND MOSQUE
Monumen bersejarah
Akses: 6 km / 3.73 mi 20 min drive
BERASTAGI
Obyek wisata
Akses: 72 km / 44.74 mi
BUKIT LAWANG
Obyek wisata
Akses: 88 km / 54.68 mi
LAKE TOBA
Obyek wisata
Akses: 181 km / 112.47 mi
Halaman dari
MERDEKA WALK
Kawasan restoran dan kafe
Akses: 1 km / 0.62 mi 5 min drive
SUN PLAZA
Mal/pusat perbelanjaan
Akses: 3 km / 1.86 mi 10 min drive
Layanan hotel
Check-in dari - Check out sampai
- Kolam renang
- Parkir
- Restoran
- Dapat diakses kursi roda
- Pusat kebugaran
- Wi-Fi
- Air conditioner
- Sarapan
- Bar
- Ruang rapat
- Room service
VIOLET BAR
Located on lobby level, Violet Bar offer an ideal sanctuary for those who wish wo indulge in a moment of tranquility, retreat from the hustle and bustle of city life
Sarapan
Foto non-kontrak
Kolam renang
Pusat kebugaran
Pertemuan dan Acara
- Jumlah Ruang Pertemuan
- 5
- Permukaan ruangan terbesar
- 972 m² / 10462 sq ft
- Kapasitas maksimal
- 800
- Kapasitas maksimum untuk jamuan makan
- 80
Ulasan tamu kami
Ulasan tamu kami
Ulasan tersertifikasi 100% oleh tamu yang menginap bersama kami
Cari tahu selengkapnyaGood room - the rest was meh

Catatan Tripadvisor 3.0/5
Anders-Accor Friends getaway - Ulasan TripAdvisor tersertifikasi
Dear Anders De Voss, Thank you for taking the time to share your detailed feedback regarding your recent stay at Grand Mercure Medan. First and foremost, we sincerely apologize for the series of inconveniences you experienced, and we deeply regret that your stay did not reflect the high standards you rightfully expect from the Accor and Grand Mercure brands. We are truly sorry for the disappointing room service experience and the delays that occurred. What you described regarding the fries and cola is certainly not the level of service we strive to provide, and we understand how frustrating this must have been, especially given the timing with your dinner reservation. Furthermore, we are very sorry for the service inconsistencies you encountered at our restaurant. We appreciate your patience and regret that one of your party received their meal significantly later and at an unsatisfactory temperature. We take such matters seriously and are addressing them with the relevant teams to ensure proper procedures are followed in the future. our team had prepared a small celebration that night. We truly hope it was well received and that the gesture brought a bit of warmth despite the challenges during your stay. We also acknowledge your concerns regarding staff attentiveness and the inconsistencies with security and guest services. This is far from the welcoming and professional environment we aim to offer all of our guests. Your feedback has been shared with our management team for immediate review and corrective action. Regarding the Executive Lounge being under renovation, we sincerely apologize that this was not communicated clearly ahead of your arrival. As a valued Platinum member, your comfort and recognition are of utmost importance to us, and we regret that we fell short in delivering the experience you deserve. On a positive note, we are truly pleased to hear your kind words about our Guest Ambassador. We will certainly share your compliments with her, and we agree – she is a valuable asset to our team. Once again, thank you for bringing these matters to our attention. Your feedback helps us to improve, and we hope to have the opportunity to better serve you in the future, should you choose to stay with us again. Warm regards, Management
lokasi nya oke.
Catatan tamu Avis 4.5/5
Andi Bisnis - Ulasan terverifikasi ALL
Andi yang terhormat, Terima kasih atas ulasan positif yang Anda berikan. Kami sangat senang mendengar bahwa Anda merasa nyaman selama menginap, dan kami sangat menghargai pujian Anda terhadap perawatan hotel serta keramahan staf kami—terutama tim di area sarapan. Kami juga senang Anda menikmati cita rasa khas makanan Medan yang kami sajikan. Masukan seperti ini menjadi semangat bagi kami untuk terus memberikan pelayanan terbaik. Kami menantikan kunjungan Anda berikutnya! Hormat kami, Management
3 Nights Stay with Siblings

Catatan Tripadvisor 3.0/5
Scenic11017266654 Keluarga - Ulasan TripAdvisor tersertifikasi
Dear Valued Guest, Warm greetings from Grand Mercure Medan. Thank you for taking the time to share your feedback regarding your recent stay with us. We sincerely apologize that your experience did not meet your expectations. We regret the inconvenience you faced during the check-in process. We understand how valuable your time is, and we will review our communication procedures to ensure guests are better informed if rooms become available earlier. We are also very sorry to hear about the condition of the shower pipe and the discomfort caused. Please rest assured that our Engineering Team has been informed, and corrective action is being taken immediately. Regarding the placement of the extra bed, we apologize for the lack of attention to detail. This is certainly not the standard we aim to uphold, and we will retrain our team to ensure guest comfort is prioritized at all times. Concerning the breakfast charge confusion, we deeply regret the miscommunication and the lack of proper follow-up from our team. This matter has been addressed with our F&B staff to ensure better coordination and service recovery in such cases moving forward. We also take note of your feedback about the soundproofing of the windows and the lack of variety in breakfast offerings. These are valuable insights, and your comments have been shared with the relevant departments for review and improvement. Once again, we sincerely apologize for the inconveniences you experienced. Your feedback is essential in helping us improve, and we hope to have the opportunity to welcome you back and restore your confidence in our service. Warm regards, Management
Lokasi bagus. Fasilitas baik. Karyawan hotel ramah
Catatan tamu Avis 4.5/5
Edward.n Bisnis - Ulasan terverifikasi ALL
Edward. N yang terhormat, Terima kasih atas ulasan yang baik tentang hotel kami. Kami senang bahwa Anda telah menikmati kunjungan Anda dan kami berharap akan segera berjumpa dengan Anda lagi. Dengan hormat, Grand Mercure Medan Angkasa
Great to stay.

Catatan Tripadvisor 4.0/5
stompie Solo travel - Ulasan TripAdvisor tersertifikasi
Dear Guest, Thank you so much for your wonderful feedback, We're thrilled to hear that you enjoyed your stay with us and appreciated the luxury services we offer. We understand that Medan's heat and pollution can be a challenge, but we're happy that you had a great experience with the local people. Your kind words about the hospitality of Indonesians are truly appreciated. We hope to welcome you back soon for another memorable stay! Safe travels! Best Regards, Management
Dalam Kemitraan dengan TripAdvisor
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