ホテル ロイヤル サンジョルジュ インターラーケン M ギャラリー 4.5 星

お客さまの声 (確認済みレビュー アコーホテルズ) 4.4/5 613 件のレビュー

ベストレートをお約束
ホテル ロイヤル サンジョルジュ インターラーケン M ギャラリー - Image 1
ホテル ロイヤル サンジョルジュ インターラーケン M ギャラリー - Image 2
ホテル ロイヤル サンジョルジュ インターラーケン M ギャラリー - Image 3
ホテル ロイヤル サンジョルジュ インターラーケン M ギャラリー - Image 4
Hoeheweg 139, 3800 インターラーケン, スイス

説明

ホテルのその他の情報

  • 全客室にエアコン

  • テラスのあるブラッセリーサンジョルジュ

  • ファミリールーム

  • 街の中心という理想的な立地

  • ロマンチックな雰囲気を漂わせた歴史的なホテル

当ホテルの客室

シングルベッド

歴史的なバロック様式を取り入れたカスタマイズルーム：エアコン付き、バルコニーなし

  • 1 人/最大
  • 16 m² / 172 sq ft
  • 寝具 1 x シングルベッド
  • ビュー: 中庭側 また 街側
  • ほとんどの宿泊施設: コーナー客室

ホテル所在地

ホテル ロイヤル サンジョルジュ インターラーケン M ギャラリー

Hoeheweg 139
3800 インターラーケン
スイス

GPS:46.688656, 7.862805

電話番号
ファックス +41 33 823 30 75

アクセスと交通機関

ホテルサービス

チェックインはからです - チェックアウトはです

敷地内
  • 駐車場
  • レストラン
  • 車椅子でのご利用に対応
  • Wifi
  • エアコン
  • 朝食
  • バー
  • 会議室
  • 全館禁煙
  • ルームサービス

BRASSERIE ST. GEORGES

Whether you enjoy classic French cuisine or Swiss specialties, we use fresh ingredients from local producers to create exquisite and healthy dishes.

お客様のご意見

お客様のご意見

実際の宿泊者100%の認証口コミ

詳細はこちら

確認済みレビュー アコーホテルズ  4.4/5  613 件のレビュー

トリップアドバイザーの評価  4.0/5  1,151 件のレビュー

An Outstanding Interlaken Hotel

トリップアドバイザーの評価 5.0/5

OCB トリップアドバイザー認証口コミ

We just completed a two night stay at Hotel Royal St Georges Interlaken and truly enjoyed our brief time at the hotel. We had a modern room on the front corner with a balcony. The room was outstanding. The breakfast buffet was the best among the hotels we visited during our trip through Switzerland. The hotel staff was friendly and efficient. We will book this hotel when we return to Interlaken.

Dear OCB, Thank you so much for your wonderful feedback! We are thrilled to hear that you had an enjoyable stay with us at Hotel Royal St Georges Interlaken - MGallery. It’s great to know that you loved your room, especially the balcony, and that our breakfast buffet stood out among your travels through Switzerland. We’re also glad to hear that our team made a positive impression with their friendliness and efficiency. We look forward to welcoming you back on your next visit to Interlaken! Best regards, Wael Hamoud Front Office Manager

Looks can be deceiving

トリップアドバイザーの評価 2.0/5

Neil P ファミリー - トリップアドバイザー認証口コミ

The hotel looked great on the internet and from the outside. The room had a nice layout. However the bedroom curtails had a 10-12 cm gap on the ends between the wall and the curtains. The created a sleeping problem because the front of the hotel is well light from dusk to dawn. The air conditioning did not work well. The first two breakfasts were fine but on the third day the breakfast table areas smelled of mothballs. The most disappointing thing was the service. They were impatient and I found out they did not bill my account correctly. I clearly communicated which credit card I wanted my room to be billed on. The desk assured me that it would be correct. However, after arriving home I found out the billed the wrong credit card. I final billing statement has no information on which credit was billed so I took the front desk staff on their guarantee the the right credit card was billed. You need to train your staff better. I am stuck with reconciling their billing error.

Dear Neil Thank you for sharing your detailed feedback with us. We sincerely apologize for the issues you encountered during your stay, from the curtain gap in the room and the air conditioning challenges to the unpleasant breakfast experience and the billing error. This falls short of the quality of service we strive to provide, and we understand how frustrating these situations can be. We are especially sorry for the inconvenience caused by the billing mistake. Please be assured that we are addressing this matter with our front desk team to prevent similar errors in the future, and we are happy to assist in correcting the billing issue. We will also look into the other concerns you mentioned and make the necessary improvements. We appreciate your feedback, as it helps us improve, and hope you might consider giving us another opportunity to provide you with a better experience in the future. With best regards Wael Hammoud Front Office Manager

Poor service.

トリップアドバイザーの評価 1.0/5

DiFranco11 トリップアドバイザー認証口コミ

The service in this hotel was poor, with few exceptions. Untrained waiters/waitresses at dinner and breakfast. They kept dropping cutlery on our feet. Waiters at breakfast did not greet the guests. The evening person at the reception was borderline rude. Overall a very disappointing experience, especially for an MGallery hotel. It spoiled our stay.

Dear Di Franco Thank you for taking the time to share your feedback. We sincerely apologize that your experience did not meet the high standards we strive to uphold, especially as part of the MGallery collection. Your comments regarding the service at dinner and breakfast, as well as your experience with our reception staff, are very concerning and will be addressed with our team immediately to ensure this does not happen again. We regret that these issues impacted your stay, and we would greatly appreciate the opportunity to make it right. Please feel free to contact us directly so we can discuss how we can improve your experience on a future visit. Thank you again for your feedback. Best Regards Wael Hammoud Front Office Manager

DO NOT COME HERE

トリップアドバイザーの評価 1.0/5

Rakhee S トリップアドバイザー認証口コミ

Horrible room- motel quality. We had pre-paid for a room with the view and it was more than a lot of 5star hotels for the cost, but we thought we were paying for the view. Instead we were given a room with completely obstructed view with trees, construction equipment, noise and dust and motel quality of the room. They would not compromise for anything at the reception desk- 0 stars for hospitality and room and hotel. DO NOT FALL for this false advertising. Highly disappointed!

Dear Plotkins We are very sorry to hear that your stay did not meet your expectations. We regret that the room you booked was not as expected and that you were dissatisfied with the view. Please know that we take your feedback seriously and will address this internally to prevent such issues in the future. Thank you for your comments, as they help us improve our service. Best regards, Wael Hammoud Front Office Manager

Excellent

トリップアドバイザーの評価 5.0/5

Kamal D トリップアドバイザー認証口コミ

We had a wonderful pleasant and comfortable stay. The hotel staff are very friendly, happy and helpful. Location is central and close to the station and town. We had room 407 with balcony and overall a comfortable room although a bit small but I guess most of area has smaller rooms. Nice historic building.

Dear Kamal Thank you very much for such a good review. We are happy to see that you have enjoyed your stay with us. We wish you all the best and hope to see you soon again. Best regards Wael Front Office Manager

との提携 TripAdvisor

その他のウェブユーザーの評価

  • 366 件のレビュー 9.6/10 ロケーション
  • 577 件のレビュー 8.2/10 客室
  • 810 件のレビュー 8.6/10 サービス
  • 13 件のレビュー 4.8/10 インターネット
  • 309 件のレビュー 8.3/10 朝食
  • 250 件のレビュー 7.5/10 快適さ
  • 146 件のレビュー 7.7/10 清潔さ
  • 42 件のレビュー 9.2/10 バー＆飲料

Powered by Trustyou

周辺の他の施設

インターラーケンのすべてのホテル

料金に近い客室カテゴリーの1名様1泊の料金です (朝食、追加サービスを除く)。これは、本日 https://all.accor.com/ のウェブサイトで掲載された、今後 20 日以内の1泊分の当該宿泊施設のすべての税金 (ホテル到着時に税金（宿泊税など）が課される場合がありますが、これは現地の規制に従います。) 込みの最低公示価格に相当します。期間や予約状況により異なります。この料金は予約時にのみ保証されます。すべての予約 (海外) は、ホテルが所在する国の通貨で支払われます。予約時に確認した、ホテルが所在する国の通貨での金額のみが保証されます。お客様の通貨へ換算した場合の概算値を提示することはできますが、これは契約上のものではありません。お支払い時に、銀行から銀行手数料および/または為替手数料が請求される場合があります。