Pullman Magenta Shores Resort 5 つ星

お客さまの声 (確認済みレビュー アコーホテルズ) 4.0/5 1,376 件のレビュー

Pullman Magenta Shores Resort - Image 1
Pullman Magenta Shores Resort - Image 2
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説明

ホテルのその他の情報

  • Beachfront location with resort style villas

  • Outdoor lagoon pool & indoor heated pool

  • Stunning golf course & sporting facilities

  • Award-winning Vie Day Spa

  • Located just 90 minutes from Sydney.

当ホテルの客室

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ホテル所在地

Pullman Magenta Shores Resort

1 Magenta Drive
2261 MAGENTA
オーストラリア

GPS:-33.310834, 151.522901

アクセスと交通機関

ホテルサービス

チェックインはからです - チェックアウトはです

敷地内
  • プール
  • 駐車場
  • ペット不可
  • レストラン
  • 車椅子でのご利用に対応
  • Wifi
  • エアコン
  • バー
  • 会議室
  • 全館禁煙
  • ルームサービス

BARRETTS RESTAURANT

Relax in contemporary Barretts Restaurant overlooking Magenta Golf fairways. Our modern Australian menu showcases high quality seasonal and local produce. Open daily for breakfast. Open for dinner Wednesday to Sunday inclusive.

お客様のご意見

お客様のご意見

実際の宿泊者100%の認証口コミ

詳細はこちら

確認済みレビュー アコーホテルズ  4.0/5  1,376 件のレビュー

トリップアドバイザーの評価  3.9/5  912 件のレビュー

Not impressed.

トリップアドバイザーの評価 2.0/5

Gail B トリップアドバイザー認証口コミ

Upon arrival on our 5 night stay, we found both the fridge and overhead fan not working. There was so much ice build up that the door would not close. Reception was quick to send someone down to chip away just enough ice so the door could close. Reception informed us that the fan operated by remote and went to find it for us. Neither were seen again = no fan Our first night also found the restaurant not open, so we ordered room service and also asked for an icebucket to assist in keeping drinks cool. A black plastic bag with ice appeared to be the best they could do. The studio and furnishings are in dire need of updating and as our room was unserviced for the whole time, there were not enough supplies. We used our own plastic bags to carry our rubbish along the road to the bin collection area.

A very disappointing experience for a Pullman. It may be a good choice if golf is all you are there to enjoy.

トリップアドバイザーの評価 2.0/5

Terry C トリップアドバイザー認証口コミ

A very disappointing experience for a Pullman and the money. Our bedroom had no curtains and when moved to another room it was already occupied. Our third room was a justified upgrade. Very poor management and looks run down in places.

Extremely Disappointing & Over Priced

トリップアドバイザーの評価 3.0/5

Denise G トリップアドバイザー認証口コミ

I live on the Central Coast & I booked 1 night here as I was attending a Work Farewell Dinner. To be honest, I was extremely unimpressed with my room that I paid over $320 for a Friday night. No housekeeking or breakfast included and a VERY dated looking room.This price was comparable to a Sydney Hotel that I often stay at, yet so below that standard. I would not recommend this Hotel for good valve at all on a Friday night or weekend. Probably highly unlikely I would ever stay again!

Black mould and dilapidated

トリップアドバイザーの評価 1.0/5

Vacationer139310 トリップアドバイザー認証口コミ

The room stunk like mould. Had black mould all over the curtains. Dirty marks on walls. Bathroom door was chopped along the bottom and the bathroom floor has stains. Bathroom tiles had pink mould in the grout. The chair had sweat stains on it. The outside furniture didn't match. For $360, it was NOT 5 star. It was 3 star, if that. Gross place. I came away feeling dirty and I felt short changed. Got my money back but wish I had never stayed there. Vile.

Bitterly disappointed

トリップアドバイザーの評価 2.0/5

Emma S トリップアドバイザー認証口コミ

What a disappointing stay to say the least. We came through from Sydney for my boyfriend’s birthday to play golf and stay at the resort for 1 night and we were bitterly disappointed with the lack of service and amenities. When we first got to the room, we noticed there were no bottles of water in the room, there were stains in the carpet and our basin tap in the bathroom wouldn’t close properly. The cherry on the cake was breakfast the next morning. We queued for 20 minutes before we were able to be seated and it was evident that there was a severe shortage of staff as the young lady who was seeing to people at the desk kept on disappearing to attend to tables. When we eventually were attended to, we were asked our room number and whether we had breakfast included in our stay (we very much did), as if it was too much effort to check the list of room numbers that would be coming through for breakfast. We were then told to go through and dish food whilst a table is set for us and that we could order coffee in the meantime. The food had very clearly not been replenished throughout the breakfast service and there wasn’t even any bread to toast or juice in the dispensers. We got directed to an open table where there was no cutlery and 1 chair missing. We eventually shared the booth side of the seat and had to take it upon ourselves to get up and ask for cutlery. By this point, 20 minutes had passed and we’d still not received our coffees. It was with this that we opted to just up and leave as we weren’t optimistic that we’d actually ever get our coffees. I’ve never experienced such a shocking breakfast at a resort/hotel in my life and there was a clear lack of urgency, etiquette and attention to quality. My father is a general manager of a Hilton hotel, making quality hospitality something that I am very familiar with. What was supposed to be a celebratory birthday getaway turned into a disappointing and unfulfilling trip. I will never be back and suggest that some deep investigation and introspection needs to take place with regards to staff training, attention to detail and meeting the requirements of ensuring an enjoyable stay of guests.

との提携 TripAdvisor

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