美居巴黎火车北站拉法叶酒店 4 星

客户意见评级 (ALL 评级) 4.0/5 977 评论

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美居巴黎火车北站拉法叶酒店 - Image 1
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175 rue la Fayette, 75010 巴黎, 法国

描述

酒店其他优惠

  • 距离巴黎北站和东站 200 米，乘坐 RER 可直达鲁瓦西戴高乐机场

  • 客房位于 7 楼，带阳台，可欣赏巴黎美景！（根据要求提供）

  • 自助早餐，可在客房内或早餐厅享用

  • 以客房送餐形式提供早餐并且全天候提供餐饮

  • 现代化的会议室，适合举办各类活动

我们的客房

酒店位置

美居巴黎火车北站拉法叶酒店

175 rue la Fayette
75010 巴黎
法国

GPS:48.8799, 2.35939

电话
传真 +33 1 40 36 00 30

抵达和交通

酒店服务

从 办理登记入住手续 - 从 办理退房手续

酒店内
  • 欢迎宠物
  • 轮椅可通行
  • 无限网络
  • 空调
  • 早餐
  • 酒吧
  • 会议室
  • 100% 无烟酒店
  • 客房服务

LE BAR

非合约照片

我们可以通过熟食业务合作伙伴提供客房内餐饮服务，并且全天候提供罐头食品。

我们的客人评论

我们的客人评论

来自 100% 认证入住过我们酒店客人的评论

发现更多

ALL 评级  4.0/5  977 评论

TripAdvisor 评级  3.5/5  710 评论

Worst Mercure experience ever

Tripadvisor 评级 2.0/5

LucasP1117 Couples - 经 TripAdvisor 认证的评论

Worst Mercure experience ever. Let me start by the only good side: the breakfast is really good. Problems: - When I arrived it took me sometime to realize that I was in a hotel. The person in the “reception” (a table in the middle of the lobby) was educated, but not well trained. For some reason the person is not wearing any identification, always with a headphone and speaking less than the basics regarding all information needed. - There is no bar or lounge. I asked for a bottle of wine and it took some minutes to the reception guy to understand my request (low level of English proficiency from the staff) and there wasn’t any bottle available. - The room is not nice and very outdated. - The air-conditioning system wasn’t working properly. - In one day, my wife and I arrived around 9:30PM and alongside 5 more guests we had to wait outside for many minutes (zero degrees) because there wasn’t anyone in the reception. We got inside only because another guest went down to the reception by luck. After many more minutes I tried to complain to the receptionist, but the guy (unidentified) told me that he was sorry, that he was in the 7th floor solving some issue and that he was alone. Don’t stay at this hotel! Worst experience in many years! Avoid this low level of experience.

Tidy smart small room suitable for an overnight stay

Tripadvisor 评级 3.0/5

TheFiftyPounder Couples - 经 TripAdvisor 认证的评论

Mercure by name but not by nature. It felt like an independent hotel that had been taken over by the chain and was slowly going through a rebrand. The room was small but clean and the bed was comfortable. The bathroom was very good with a lovely rainforest shower but frosted glass partitions were all that separated it from the main bedroom. The air conditioning did not work properly so I slept badly due to waking up from overheating - I run at a high temperature so like my rooms cool. Having said that the staff were friendly and the location is ideal for central Paris sightseeing or catching a train from Gare de Nord station.

Great Hotel, Great Experienced, shout out to my man Loic!

Tripadvisor 评级 5.0/5

christianto2019 Solo travel - 经 TripAdvisor 认证的评论

I recommended this hotel if you want to stayed near Gare du Nord, the room is clean, the amenities is very good, the staff is very friendly and helpful especially Loic he’s very kind and really helpful. Will be back to this hotel again next time when I visiting paris again

Dear Christianto2019, We very much appreciate your comments regarding your stay at the Hôtel Mercure Paris Gare du Nord La Fayette ! It is always a pleasure to receive positive feedback. I will share your comments with our team and with Loic :) I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services ! Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Kind regards, Laura, Reception

Small and delightful!

Tripadvisor 评级 5.0/5

Michelle T 经 TripAdvisor 认证的评论

I’ve stayed in Paris many times and I don’t understand the bad reviews for this hotel. Yes the rooms are small compared to American hotels. Yes, it needs a touch of updating. But for Paris, the hotel is quite nice. For the price, I was absolutely thrilled staying here for a week for business as a single female. I felt safe and well taken care of. The location is just a couple of minutes from two major train stations and it’s only 2 stops to the tourist district (Latin quarter). It’s a small hotel - about 50 rooms. Everything worked. It’s quiet. The highlight though was the staff. I met three persons in the lobby and the one of the housekeeping staff and all were extremely polite, helpful, and made sure I was comfortable and taken care of. They even knew my name by the end of the week. I would highly recommend this hotel!

Avoid

Tripadvisor 评级 1.0/5

F Julie G 经 TripAdvisor 认证的评论

I have posted photos to confirm my review. The room was filthy. You. Outdoor hardly move when using the toilet. The balcony was covered in cigarette stubs. We are non smokers so not put there by us. Contacted Mercure after my return to the uk but still no reply 7 months later.

Dear Frankie, I'm sorry to hear about your disappointing experience. It sounds like you encountered cleanliness and maintenance issues during your stay, which is certainly not acceptable. It's understandable that you would expect a higher standard from a hotel like Mercure. Regarding your attempt to contact Mercure after your return to the UK and not receiving a reply, that's concerning as well. It's important for hotels to address customer feedback promptly and effectively. I would recommend reaching out to Mercure again, perhaps through multiple channels such as email, phone, or social media if possible. You could also consider leaving a review on popular travel websites or platforms to share your experience with other potential guests. If you need any assistance or advice on how to proceed, feel free to ask. Your feedback is valuable, and it's important for hotels to address such issues to maintain their reputation and improve their services. Best regards The front desk

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其他网络用户评价我们的酒店

  • 348 评论 8.8/10 位置
  • 581 评论 5.5/10 房间
  • 467 评论 8.2/10 服务
  • 314 评论 3.3/10 舒适度
  • 193 评论 7/10 清洁度
  • 174 评论 8.4/10 早餐
  • 88 评论 3.6/10 设施
  • 83 评论 5.4/10 性价比

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