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美居巴黎火车北站拉法叶酒店 3 星

客户意见评级 3.9/5 2,218 评论

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  • 距离巴黎北站和东站 200 米,乘坐 RER 可直达鲁瓦西戴高乐机场

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酒店位置

美居巴黎火车北站拉法叶酒店

175 rue la Fayette
75010 巴黎
法国

电话: +33144898910

传真: (+33)1/40360030

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  • FROM GARE DE LYON :  65 GARE DU NORD

  • FROM GARE ST LAZARE :  26 GARE DU NORD

  • FROM GARE DAUSTERLITZ :  5 GARE DU NORD

  • FROM GARE MONTPARNASSE :  4 GARE DU NORD

  • FROM OPERA :  7 GARE DE LEST

  • FROM GARE ST LAZARE :  RER E MAGENTA

  • FROM ORLY :  RER B GARE DU NORD

  • FROM ROISSY CDG :  RER B GARE DU NORD

  • 乘飞机

    ORLY 达到 24.6公里 / 15.29 英里

  • 乘飞机

    ROISSY CDG 达到 23.1公里 / 14.35 英里

  • 乘火车

    GARE DE LEST 达到 0公里 / 0 英里

  • 乘火车

    PARIS GARE DU NORD 达到 0.45公里 / 0.28 英里

GPS :48.8799, 2.35939

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美居巴黎火车北站拉法叶酒店 的客人评论

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ALL 评级 3.9/5

2,218 评论

tripadvisor

TripAdvisor 评级 3.5/5

653 评论

簡單舒適

客户意见评级 4.0/5

匿名 朋友住宿 - 22/11/2019 所有已确认评论

房間不大,但床墊很好睡,

尊敬的 MAUJI W.: 感谢惠赐有关下榻 Hôtel Mercure Paris Gare du Nord La Fayette 的宝贵意见。听到您对我们工作的肯定,十分开心。 我会将您的意见与我们的团队一起分享。一直以来,我们坚持不懈地提升服务质量,我相信这个反馈将给我们所有的员工带来莫大的鼓舞。 再次感谢您与我们分享您的体验,我们真诚地希望您的下一次光临会像前一次一样愉快。 谨启 Godeline Mané

Nice location to catch a train in/out of Gare de Nord.

Tripadvisor 评级 4.0/5

Kate A Family - 04/11/2019 经 TripAdvisor 认证的评论

A basic/ stylish room to stay if traveling in/out of Gare de Nord. Staff was great and accommodating. They have room service and breakfast. Short walk with luggage to the station. We traveled by train from the Netherlands to Gare de Nord. Then took the RER to CDG the next morning.

Paris Stay

Tripadvisor 评级 4.0/5

tereem2017 Family - 22/09/2019 经 TripAdvisor 认证的评论

The location to Gare de Nord station was good. The hotel overall was nice, rooms were nice and compact. Our only comment was the reception. The receptionists were not very friendly and seemed to be pre-occupied with our things. The welcome was not very good.

The most horrible stay ever in an Accor hotel!

Tripadvisor 评级 4.0/5

sabinechaugny Business - 09/09/2019 经 TripAdvisor 认证的评论

This is my worst experience in an hotel. The location is horrible, the view over the rail ways a disaster. The noise in and out the hotel is unbearable. The uneducated employees just open the door whenever they want to undertake house keeping. Choose another hotel.

Never again

Tripadvisor 评级 1.0/5

roberta p Business - 04/08/2019 经 TripAdvisor 认证的评论

This hotel used to be pretty decent but has dropped in standard and there are many better options for the same cost or cheaper. The air con broke and sounded like a freight train, I couldn’t get hold of anyone so at 4am was down in reception. Finally managed to reach someone at 6.30am when they moved me to another room - a twin. The water stopped mid shower, when I mentioned at check out they casually said there was a leak which was being repaired - maybe a call to advise against showering? Location is great for the station but that’s about it.

Below standard

Tripadvisor 评级 1.0/5

erniehurst Family - 01/08/2019 经 TripAdvisor 认证的评论

On arrival it was noted that the reception was exceptionally hot with the only method of cooling the entire area being a single fan behind the desk.We were informed that a water pipe had burst hence the the lobby have the appearance of a building site. The first room we were given had faulty air conditioning,the second room was moderately better but the damp smell which was obvious throughout the hotel was present in the room. The last straw was the lack of hot water in the shower.The next day we moved to The Mercure at Gard du Lyon which your records will confirm,this proved an expensive Paris weekend due to having paid for the Saturday and Sunday nights at both hotels. We visit Paris frequently and I also use Mercure in other destinations for business.I will be consirdering other providers in future.

Very Disappointing Stay - NOT a 3 star hotel

Tripadvisor 评级 1.0/5

John D Couples - 23/07/2019 经 TripAdvisor 认证的评论

Very disappointing stay. Book this hotel for its location between Gare du Nord and Gare de l'est train stations in Paris, and the fact it was a 3 star property run by Accor that stated it had "air conditioning." With global warming this is an important feature for me when I travel. Upon arrival it was obvious this hotel had seen better days. The lobby was super hot, and there was some sort of fan in place that seemed to be trying to dry out the upper floors due to some sort of water main break. Maybe it was related to an air condition condenser, because not only was the lobby hot, but all the rooms where without air conditioning too. Nothing was ever explained to us of what had happened, or any type of apology for not providing the amenity of air conditioning in the rooms as advertised. A fan was provided in the room, and luckily we faced away from the street so we could open the windows at night to cool down or else the stay would have been completely miserable. The disappointment was not just related to the air conditioning, but the overall condition of the hotel and rooms. We stayed with another couple, who had to move rooms do to a terrible musty smell in the room. The carpets and drapery are frayed in the hallways and rooms, and the condition of the rooms are very run down. In no way is this a 3 star experience - I have been in Ibis Budget hotels that were MUCH nicer than the Mercure hotel. Because the Gare du Nord it a bit of a rough area, we could not get in the lobby without the desk clerk opening the door for us - which was super frustrating as ofter the desk clerk was not there, and ringing the bill to get someone's attention did not result in immediate service. When the desk clerk showed up they sometimes would be apologetic about the delay saying they were on a different floor attending to something, and sometimes offered no reason why they were not at the desk as expected. Our rate included breakfast, and I can say that was the best experience here. The food selections were plentiful, and of good quality. I really hate to give such a negative review, but I will never stay at this hotel again, and would encourage other travelers to stay away and check out the many other options in this area.

Convenient to Gar du Nord

Tripadvisor 评级 3.0/5

sajehouse Couples - 28/06/2019 经 TripAdvisor 认证的评论

Very "compact" hotel similar to what you might expect from an Ibis elsewhere. I didn't feel that I got recognition for my gold status with Accor, or any "service" or assistance from the reception staff. Room was adequate but nothing special. From my experience in Paris, this is not unusual, so with lower expectations of size, quality and service typical of Paris, it met expectations but certainly didn't exceed them.

Very good hotel in good location

Tripadvisor 评级 4.0/5

Inez H Couples - 16/04/2019 经 TripAdvisor 认证的评论

This hotel is ideal if you arriving in Paris by Eurostar as we did. It is literally just round the corner from the Gare du Nord. It is in an old Parisien building so the rooms are not large. However, our room was really well decorated and fitted out. The well appointed shower room was great, but the only thing we didn't like were the heavy glass wall/doors which were also semi-opaque! The breakfast was really good and served in a very nice breakfast room. Staff were friendly and welcoming. Although our room looked on to Rue Lafayette and the Gare de l'Est, the double glazed windows and excellent air conditioning meant this was not a problem.

Dear InezEdinburgh, We very much appreciate your comments regarding your stay at the Hôtel Mercure Paris Gare du Nord La Fayette. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit in Paris, Warm regards, Rossella A. - DM

Stay at Mercure

Tripadvisor 评级 4.0/5

Guide38698527059 Business - 07/11/2018 经 TripAdvisor 认证的评论

Excellent location in the heart of Paris close to Gare du Nord. Warm and pleasant breakfast. Reception is friendly and welcome nicely. Most of the food stated in the menu was not available: a weakness that need to be addressed.

Dear Guide38698527059, We thank you for your contribution on this site after your stay at Mercure Gare du Nord Lafayette. We are delighted to see that you appreciated your journey in our hotel as well as our staff, for whom your satisfaction is the biggest reward. We took note indicated about food menu and are going to remedy it as soon as possible. We hope to have the opportunity to welcome you again during a next trip in Paris. Warm regards, Rossella A. - DM

Needs Help

Tripadvisor 评级 1.0/5

douglasf85255 Solo travel - 01/10/2018 经 TripAdvisor 认证的评论

My room air conditioner was not working. It was so hot I was sweating. The desk clerk looked up my room and commented that their was a problem with the cooling. He did give me another room that the air worked but the vents were missing. I was very confused and disappointed that Mercure knew of the problem with the room but assigned it to me anyway. The desk clerk just smiled and said "yes we know there is a problem". No comfort to me to have to make 4 trips moving my things 2 floors. Not up to Mercure standards or even close. I would avoid

Dear Douglasf309, we thank you for sharing your feedback after your stay at Mercure Gare du Nord Lafayette. We are really sorry about the incovenience had during your stay, in particular about AC. At Mercure, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Rossella A. - DM

Poor experience overall

Tripadvisor 评级 2.0/5

AdamG2218 Solo travel - 13/08/2018 经 TripAdvisor 认证的评论

Aircon hardly works, The location isn’t the best, but it’s easy to get around with the metro being right by. Had to wait outside when coming back at night, hotel staff have to be at the desk to let you back in. Hotel staff were all friendly and helpful.

Poor bathroon

Tripadvisor 评级 2.0/5

A7510MIpaul Business - 02/07/2018 经 TripAdvisor 认证的评论

The very small bathroom, has been designed so that the only way to use the shower unless you are super thin, as if you open the door to the shower inwards there is virtually no space to enter the shower. The only way is to open the shower door outwards, and to achieve this you need to open the shower closet door out into the small room. This I believe is a design fault

Dear A7510MIpaul, Thank you for taking the time to tell us about your experience at the Hôtel Mercure Paris Gare du Nord La Fayette. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. Your feedback is important us and we thank you to share your feedback. Sincerely, Rossella A / FOM

Our Visit

Tripadvisor 评级 5.0/5

brugge42 Couples - 23/05/2018 经 TripAdvisor 认证的评论

This was our second visit to this hotel as it is ideally situated for both the centre of Paris and the Eurostar at Gare Nord. Like last time we found the staff friendly and helpful. The room was clean and tidy and had everything we possibly needed for a comfortable stay. Would not hesitate in booking this hotel again.

Brand new hotel located close to Gare du Nord

Tripadvisor 评级 4.0/5

careyjjones Couples - 23/05/2018 经 TripAdvisor 认证的评论

We were expecting to return to the hotel bearing this name situated directly opposite Gare du Nord where we have stayed many times previously. The hotel was no longer there - a building site! Located this new hotel with the help of a passer-by. It's located two blocks away from Gare du Nord. Brand new - very clean. But best for business trips/single occupation - the glass bathroom door did not close properly and the bathroom was set up as a wet room. Fine for a quick overnight stay but not suitable for a longer stay in Paris as a couple.

Good location, not Mercure standard but, this is Paris?

Tripadvisor 评级 3.0/5

Nic D Couples - 06/04/2018 经 TripAdvisor 认证的评论

We've been in cheaper Mercure's, elsewhere, with higher standards of room space, breakfast, free minibar (non alcoholic) etc. However, a good location, and quiet (maybe the train strke helped with that as our room overlooked the Gare de L'Est platforms) and staff helpful. Sticky floor in the breakfast area - not to usual Mercure standards

Convenience for train travelers.

Tripadvisor 评级 3.0/5

Osama A Solo travel - 15/11/2017 经 TripAdvisor 认证的评论

Small, modern, & quiet. 4 min walk to Gare du nord. Most thing hated was the water tap being squeezes in far right hand corner making it odd to use. Room is adequate, wish it was a bit bigger. There’s a Nespresso machine.

OK place, good location.

Tripadvisor 评级 3.0/5

UKTravellerSouth Business - 07/10/2017 经 TripAdvisor 认证的评论

Within a few minutes of Gare du Nord and surrounding attractions. Also close to 65 bus to Gare de Lyon, a 30 minute journey and some good restaurants. A bit overpriced compared to other hotels for the quality of room.

If you expect air conditioning you may be disappointed here

Tripadvisor 评级 3.0/5

cemantix Couples - 03/09/2017 经 TripAdvisor 认证的评论

Room was comfortable enough, though much smaller than most Mercure rooms. We stayed here for one day while passing through Paris, then 3 days the following week on our way home. The hotel was easy to find and very close to the magenta entrance to the Gare du Nord station. It has no restaurant but there are lots of food places within a short walk. We tried a glass of the house wine on our first visit - it had obviously been opened for some time and was very tired. There was no alternative although we complained about it. The room aircon would not go below 25 degrees so after some discussion they agreed to move us to a room where the aircon actually worked. On our second visit we had both the same problems. This time we tried the white wine, and after rejecting the first two glasses we settled on one that was just drinkable. At least they only charged us for the one glass. Although we had a different room this time the aircon didn't work here either and there was no alternative room available so we spent 3 days in a rather hot room (25 deg.C was the lowest it could manage). On the plus side all the rooms were clean and the staff were polite, so maybe we were just unlucky (twice).

A Good Place to Stay

Tripadvisor 评级 4.0/5

Y5551LHjamesw Solo travel - 05/05/2017 经 TripAdvisor 认证的评论

The hotel is a couple of minutes walk from the Gare du Nord (arrival point for trains from CDG airport and for Eurostar trains) . Excellent public transport links to all the major Paris attractions and beyond. Although in a busy area of the city I was pleasantly surprised to find it was both quiet and comfortable.

Bonjour Y5551LHjamesw, Thank you for taking the time to write a review following your stay. I am glad to see that your stay has brought you satisfaction. I will not hesitate to share your post with my teams. We hope to welcome you again, Regards Marie PELLERIN - Front Office Manager

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