Hotel Mercure Paris Gare du Nord La Fayette

Catatan tamu Avis (Peringkat ALL) 4.0/5 968 ulasan

Jaminan Harga
Terbaik
Hotel Mercure Paris Gare du Nord La Fayette - Image 1
Hotel Mercure Paris Gare du Nord La Fayette - Image 2
Hotel Mercure Paris Gare du Nord La Fayette - Image 3
Hotel Mercure Paris Gare du Nord La Fayette - Image 4
175 rue la Fayette, 75010 PARIS, Prancis

Deskripsi

Keistimewaan hotel

  • 200 m dari Gare du Nord dan Gare de l'Est, RER langsung ke Bandara Roissy CDG

  • Kamar dengan balkon di lantai 7, pemandangan Paris menakjubkan! (hanya atas permintaan)

  • Sarapan prasmanan di kamar Anda atau di ruang sarapan

  • Sarapan melalui layanan kamar dan hidangan 24 jam

  • Ruang pertemuan modern untuk acara Anda

Akomodasi kami

Lokasi hotel

Hotel Mercure Paris Gare du Nord La Fayette

175 rue la Fayette
75010 PARIS
Prancis

GPS:48.8799, 2.35939

Telepon
Fax +33 1 40 36 00 30

Akses dan Transportasi

Layanan hotel

Check-in dari - Check out sampai

Di properti
  • Menerima hewan
  • Dapat diakses kursi roda
  • Wi-Fi
  • Air conditioner
  • Sarapan
  • Bar
  • Ruang rapat
  • Properti 100% Bebas Rokok
  • Room service

LE BAR

Foto non-kontrak

Kami menawarkan layanan katering menu siap saji dan ala carte dalam kamar sepanjang hari.

Ulasan tamu kami

Ulasan tamu kami

Ulasan tersertifikasi 100% oleh tamu yang menginap bersama kami

Cari tahu selengkapnya

Peringkat ALL  4.0/5  968 ulasan

Peringkat TripAdvisor  3.5/5  707 ulasan

Great Hotel, Great Experienced, shout out to my man Loic!

Catatan Tripadvisor 5.0/5

christianto2019 Solo travel - Ulasan TripAdvisor tersertifikasi

I recommended this hotel if you want to stayed near Gare du Nord, the room is clean, the amenities is very good, the staff is very friendly and helpful especially Loic he’s very kind and really helpful. Will be back to this hotel again next time when I visiting paris again

Dear Christianto2019, We very much appreciate your comments regarding your stay at the Hôtel Mercure Paris Gare du Nord La Fayette ! It is always a pleasure to receive positive feedback. I will share your comments with our team and with Loic :) I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services ! Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Kind regards, Laura, Reception

Small and delightful!

Catatan Tripadvisor 5.0/5

Michelle T Ulasan TripAdvisor tersertifikasi

I’ve stayed in Paris many times and I don’t understand the bad reviews for this hotel. Yes the rooms are small compared to American hotels. Yes, it needs a touch of updating. But for Paris, the hotel is quite nice. For the price, I was absolutely thrilled staying here for a week for business as a single female. I felt safe and well taken care of. The location is just a couple of minutes from two major train stations and it’s only 2 stops to the tourist district (Latin quarter). It’s a small hotel - about 50 rooms. Everything worked. It’s quiet. The highlight though was the staff. I met three persons in the lobby and the one of the housekeeping staff and all were extremely polite, helpful, and made sure I was comfortable and taken care of. They even knew my name by the end of the week. I would highly recommend this hotel!

Avoid

Catatan Tripadvisor 1.0/5

F Julie G Ulasan TripAdvisor tersertifikasi

I have posted photos to confirm my review. The room was filthy. You. Outdoor hardly move when using the toilet. The balcony was covered in cigarette stubs. We are non smokers so not put there by us. Contacted Mercure after my return to the uk but still no reply 7 months later.

Dear Frankie, I'm sorry to hear about your disappointing experience. It sounds like you encountered cleanliness and maintenance issues during your stay, which is certainly not acceptable. It's understandable that you would expect a higher standard from a hotel like Mercure. Regarding your attempt to contact Mercure after your return to the UK and not receiving a reply, that's concerning as well. It's important for hotels to address customer feedback promptly and effectively. I would recommend reaching out to Mercure again, perhaps through multiple channels such as email, phone, or social media if possible. You could also consider leaving a review on popular travel websites or platforms to share your experience with other potential guests. If you need any assistance or advice on how to proceed, feel free to ask. Your feedback is valuable, and it's important for hotels to address such issues to maintain their reputation and improve their services. Best regards The front desk

Ok stay, not that great and not that bad

Catatan Tripadvisor 3.0/5

Velvon A Couples - Ulasan TripAdvisor tersertifikasi

Pros: - Near Gare du Nord (Paris North Station), Gare de l’Est (Paris east station)and metro station - Clean and comfortable - Bathroom good size (not big but decent) - Fresh and clean linen - Friendly and welcoming reception staff - Lovely housekeeping staff - Windows are sound proof (not 100%) but reasonably soundproof. Cons: - Expensive (rate is for Mercure but the rooms are similar to Ibis Budget) - Small room, not enough space to store luggage. - Shower cubicle is half open so after shower, bathroom is totally wet.

Dear Velvon A, We want to extend our sincere apologies for the fact that your recent stay at Mercure Paris Gare du Nord Lafayette fell short of your expectations. Your comfort and satisfaction are of utmost importance to us, and we deeply regret that we were unable to meet your needs during your time with us. We take your feedback very seriously and are actively working to address the issues you encountered to prevent them from happening again in the future. Your insights are invaluable in helping us improve our services and facilities. We understand the disappointment and inconvenience this may have caused you, and we want to make things right. If you have any specific feedback to share or if there is anything we can do to remedy the situation, please do not hesitate to reach out to us. Thank you for bringing this matter to our attention. We sincerely appreciate your patience and understanding as we work to make the necessary improvements. We hope to have the opportunity to regain your trust and welcome you back for a much-improved experience in the future. Warm regards, The front desk

Lovely room, dodgy bathroom, rude and unprofessional staff

Catatan Tripadvisor 2.0/5

JacquiiJohn Friends getaway - Ulasan TripAdvisor tersertifikasi

We booked an overnight stay here to celebrate my husband’s birthday, before traveling to EuroDisney in the morning. We have stayed at Mercure hotels many times and they would always be my first thought. As a treat we booked a superior room with balcony and anticipated champagne on the balcony to celebrate. On arriving at the hotel after midday, we were told that our room, which should have been ready at midday was not ready. We received no explanation or apology and were rudely dismissed when the member of staff just started serving the customers behind us. Luckily we had friends staying in the hotel who were able to look after our luggage while we enjoyed the sites of Paris. When we returned to the hotel a different staff member checked us in and we went to our room. The room was nice and clean and there was a separate room with a sofa bed and TV which was nice and relaxing. To our surprise the balcony was boarded off with Perspex so we could not get onto it to experience the promised balcony. A little surprising is the bathroom situation - it’s right next to the bed separated only by a glass etched door - so be sure you’re completely comfortable with your traveling companion. In all honesty the attitude and lack of any apology from the staff member on our initial attempt to check in ruined the whole stay for me. I understand that sometimes rooms are not ready and things go wrong but there was no attempt to take ownership of the issue, apologise or even offer to hold our luggage so we could get on with our day. Not having the promised balcony was the cherry on the cake of disappointment. During our stay, a couple who were confused about their room number and reported to reception that their key was not working. They were then given a duplicate key to someone else’s room. I will not be staying at this hotel again. I will not be recommending it to anyone and I will be sending in an official complaint.

Dalam Kemitraan dengan TripAdvisor

Pengguna web lain yang memberikan peringkat untuk hotel kami

  • 353 ulasan 8.9/10 Lokasi
  • 582 ulasan 5.4/10 Kamar
  • 467 ulasan 8.2/10 Pelayanan
  • 5 ulasan 8.3/10 Internet
  • 312 ulasan 3.3/10 Kenyamanan
  • 189 ulasan 7.1/10 Kebersihan
  • 177 ulasan 8.5/10 Sarapan
  • 42 ulasan 3.7/10 Makanan

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