Grand Mercure Urumqi Hualing 5성

트립어드바이저 평점 4.0/5 181 리뷰

아코르호텔 그룹 전 세계 호텔 최저가 보장
Grand Mercure Urumqi Hualing - Image 1
Grand Mercure Urumqi Hualing - Image 2
Grand Mercure Urumqi Hualing - Image 3
Grand Mercure Urumqi Hualing - Image 4
109 E XiHong Road, 830063 URUMQI, 중국

호텔설명

호텔 추가 정보

  • Web corner and free WIFI throughout the hotel

  • Offer 100% Halal Food in all hotel restaurants

  • Ample car park with 220 parking spaces

  • Located in the central of Hualing wholesale market, it's easy to get Xinjiang famous products.

  • Easy access to the business quarter

숙박

호텔 위치

Grand Mercure Urumqi Hualing

109 E XiHong Road
830063 URUMQI
중국

GPS:43.816275, 87.604444

전화
팩스 +86 991 518 9666

호텔 접근 및 교통

호텔 서비스

체크인 시간 : 부터 - 체크아웃 시간 : 까지

호텔 인근
  • 주차장
  • 셔틀
  • 레스토랑
  • 휠체어 이용 가능
  • 피트니스 센터
  • Wi-Fi
  • 에어컨
  • 조식
  • 바
  • 회의실
  • 룸 서비스

고객 리뷰

고객 리뷰

100% 인증된 실제 투숙객 리뷰

자세히 보기

TripAdvisor 평가  4.0/5  181 리뷰

Excellent service

트립어드바이저 평점 5.0/5

huangchan Solo travel - TripAdvisor 인증 리뷰

Location-wise, the hotel is not in the Central Area with the mall but it is not far either. Best part is the wholesaler market for dried food just around the corner. It is debatable whether it is the best wholesaler market but its proximity was definitely a plus for some last minute shopping! The hotel is actually surrounded by many wholesalers! Right outside the hotel there is a night market for food and a market for fruits. Service - nested within the hotel is a massage center where I did 2 massages before and after my tour. My masseur was good and the price is reasonable. But most importantly I am would like to give praise to Chris, the manager. On the day of departure, I realised left my spectacles at the massage Center while on the way to airport. My driver helped me to connect with the hotel and a search was conducted to check if the specs was in my room, before I recalled that it was as in the massage room. The staff found it and we tried to get a cab to send it to me at the airport but no cab was available at that point. In the end it was sent to me via speed post to my hotel in Beijing where I would spend some time. The fact that it was settled almost immediately once we realised that the cab option is more expensive and we couldn’t get one, alleviated my anxiety quickly. Although it was meant to be delivered in two days’ time, I got it the very next day in Beijing at a very low cost!

Disappointed and unimpressed

트립어드바이저 평점 2.0/5

Elizabeth T TripAdvisor 인증 리뷰

Don't be fooled by the grand entrance. The rooms are old and dated. I stayed on the 8th floor with my tour group. The shower tub does not drain well and floods. Many of my friends also experienced the same problem. I made sure to turn off shower when lathering soap and shampoo and turning it back on to rinse off. The tub still floods and the water drains very slowly. It doesn't drain very well. And it also leaks out onto the floor from a corner of the tub. The sink does not drain water very well too. Other than that, it is an ok room.

No window/ stinky bathroom/ disgusting

트립어드바이저 평점 1.0/5

SPGPlatinChina 가족 - TripAdvisor 인증 리뷰

This hotel is an embarrassment to the Accor brand. The window in the room is boarded up. How can a room in a five star hotel not even have a window? I called to complain and they said many rooms were like this. And the smell in the room. The bathroom absolutely stinks and emanates throughout the whole room. Hard to sleep it was so disgusting. I'm only here one night so didn't ask to switch rooms. Stay away from this hotel. I can't believe how bad it was

Inconvenient for families

트립어드바이저 평점 3.0/5

aekeus TripAdvisor 인증 리뷰

I stayed two separate nights within a week. Upon entry, the hotel looks very beautiful and has a 5 star decoration above the lobby. However, it's a rather inconvenience hotel for families: - only one person spoke English, so it was difficult to communicate - the hotel restaurant only has Chinese menus with no pictures and the staff had difficulties understanding my mim'ed broken Chinese - room service only starts at 11 p.m.... so how can you feed your children and put them to bed at 8:00 p.m.? - the room service menu is limited, anyhow - the shower has no holder for the shower head, so you have to hold the water and lather - there was construction happening in the room below mine, so I was hearing hammering throughout the night - we had to get a NAT test every single time we entered the hotel. resulting in us getting two NAT tests in one day. (LOL)

Nice Property

트립어드바이저 평점 4.0/5

panerai66 가족 - TripAdvisor 인증 리뷰

Stayed 14 nights in this property and have to say that the service level is highly commendable. Manager Abdullah from breakfast lounge is very attentive and takes care of us very well, and not forgetting other managers. Only setback, despite requesting and insisting on NON SMOKING rooms/floor, there were still smokers, I believed they were Chinese guests, secretly or rather, blatantly smoking in their NON SMOKING floors. Ventilation is bad as the smoke flows through into our rooms. Speedy service recovery by the hotel team include placing air ioniser in our room. For one to stay 14 nights, with our daughter being sensitive to cigarette smoke, it was one memorable stay. Hotel management should enforce and be stricter with such rules. As an international chain group, every guest should be treated equal and non smokers shouldn't be penalised, and bear the brunt and suffer as a result of other insensitive and uncultured travellers. Despite these, this property is highly recommended. Good location with wholesale centre within walking distance and many local delights nearby. We will be back again end 2020 again to fulfil another 14 nights stay and hopefully, we will have cleaner air in our room.

Dear Guest Thank you for choosing to stay in Grand Mercure Urumqi Hualing. I am happy to read that our Cafe Veranda Manager Abdullah took good care of you and your family. I am very sorry that we have not been able to control some of our customers and to get them to stop smoking on our clearly marked Non-smoking floors. We will continue to work on that. Please let me know if I can be of any assistance in Urumqi. We look forward to your next visit. Best regards Joachim Heineke General Manager

제휴 TripAdvisor

그 외 웹 사용자 평가 등급

  • 904 리뷰 9.4/10 위치
  • 1,230 리뷰 8.9/10 객실
  • 1,851 리뷰 9.5/10 서비스
  • 5 리뷰 2.1/10 인터넷 가격
  • 836 리뷰 8.3/10 분위기
  • 707 리뷰 8.4/10 편의 시설
  • 666 리뷰 9.2/10 청결도
  • 451 리뷰 8.9/10 안락함

Powered by Trustyou

주변에 있는 다른 시설

우루무치 지역 모든 호텔

해당 객실 카테고리의 1인 1박 요금에 가까운 가격입니다( 현지 규정에 따라 일부 세금은 호텔 도착 시에 지불해야 합니다(예: 숙박세).). 이는 당일 https://all.accor.com/ 웹사이트에서 확인할 수 있는 해당 숙박시설의 모든 세금(VAT 및 관광세 포함) 포함 향후 20일 이내의 1박 최저가 공시 가격에 해당합니다. 기간 및 예약 상황에 따라 다를 수 있습니다. 이 요금은 예약 시에만 보장됩니다. 모든 해외 예약은 호텔이 위치한 국가의 통화로 결제 가능합니다. 예약 시 호텔이 위치한 국가의 통화로 확인된 금액만 보장됩니다. 귀하의 통화로 환산한 근사치를 제공해 드릴 수 있으나 이 액수에는 책임을 지지 않습니다. 결제 시 은행으로부터 은행 수수료 및/또는 환율 수수료가 청구될 수 있습니다.