Mercure Poitiers Centre Hotel bintang 4

Catatan tamu Avis (Peringkat ALL) 4.7/5 1.228 ulasan

Mercure Poitiers Centre Hotel - Image 1
Mercure Poitiers Centre Hotel - Image 2
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Deskripsi

Keistimewaan hotel

Use the cozy meeting room for your work seminars (max. 19 people) and enjoy the Les Archives restaurant with food and menu options to fit around your meetings,

Akomodasi kami

Lokasi hotel

Mercure Poitiers Centre Hotel

14 Rue Edouard Grimaux
86000 POITIERS
France

GPS:46.583024, 0.339759

Akses dan Transportasi

Layanan hotel

Check-in dari - Check out sampai

Di properti
  • Menerima hewan
  • Restoran
  • Dapat diakses kursi roda
  • Wi-Fi
  • Air conditioner
  • Bar
  • Ruang rapat
  • Properti 100% Bebas Rokok

LES ARCHIVES

Brasserie-style independent restaurant located within the Chapel and accessible from the hotel reception.

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Peringkat ALL  4.7/5  1.228 ulasan

Peringkat TripAdvisor  4.5/5  854 ulasan

Sertifikat keunggulan 2023

Pretty good. Just little issues

Catatan Tripadvisor 4.0/5

wfc1066 Ulasan TripAdvisor tersertifikasi

Met all our needs. Comfortable room, adequate storage. good choice for breakfast. Quiet and near enough to the town centre to walk there. Little issues- shower had to be hand-held to prevent flooding the bathroom and there was nowhere to put shampoo or to hang a towel. Overall, though, I would happily recommend.

Not a 4 star hotel - surfing on the restaurant's popularity

Catatan Tripadvisor 2.0/5

Marley78160 Solo travel - Ulasan TripAdvisor tersertifikasi

Located on the edge of the main center of town, the parking lot is 200 meters away. Upon arrival, I was greeted by a not very friendly young woman who recited her spiel as if she had already done it numerous times that day. I asked her how late the restaurant was open and she never mentioned having to reserve. Upon arrival at the restaurant, the rather snotty maitre d' asked me if I had reserved! They could maybe coordinate. The room I was in was very basic, with 2 single beds and no coffee/tea making facilities. Most annoying was the fact that the shower door did not close properly so water spilled out onto the floor.

Dear Madam, Dear Sir, Thank you for taking the time to tell us about your experience at the Hôtel Mercure Poitiers Centre. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Mercure, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely,

Very central location and interesting conversion of old monastery

Catatan Tripadvisor 5.0/5

Andrew M Ulasan TripAdvisor tersertifikasi

The hotel is very central in this delightful town. Loading and unloading is easy in the one way street but parking is a short walk away in a public car park, which the hotel will pay for. built inside what was a monastery it has interesting internal architecture and our rooms were two story with the bed up some stairs. This might not suit everyone but otherwise very well equipped and a good breakfast.

Dear Hedgehog44, We very much appreciate your comments regarding your stay at the Hôtel Mercure Poitiers Centre. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Regarding your room category on the mezzanine, it is also possible to benefit from a single-storey room if you prefer during a future stay. Our team would be happy to help you choose your room. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely,

Ridiculously complex wi-fi password meant no access for my phone

Catatan Tripadvisor 3.0/5

pjeremyandrews Ulasan TripAdvisor tersertifikasi

Room not that impressive. Only discovered it is a converted church when I logged on to booking.com. But the main reason for writing this review is to point out that they protect their wi-fi with a ridiculously complicated password. (Why? At most it only needs to stop people tapping into it from the street). The upshot is that I was not able to access their wi-fi from my phone. Reception staff were friendly but basically claimed their system wasn’t at fault. Disappointing

Hello, it is our turn to be disappointed by your comment. We do not protect our WIFI .. On the contrary, we have been making it available to our clientele for years. Does our establishment , because of this malfunction probably caused by an internal fire of your system , deserves this comment? The reading of post other than yours leaves us to think that no.. What a shame to punish us this way!!!!

Maintenance Issues

Catatan Tripadvisor 2.0/5

GlobeTrotting820864 Couples - Ulasan TripAdvisor tersertifikasi

Despite nice, if a little worn, rooms and a convenient location, I would recommend choosing another hotel until management improves their maintenance and service. After electricity failed in our first room, necessitating a shower by cellphone-light, they finally moved us to a new room (after multiple requests), which featured a thermostat flashing an error code and a room-key reader that fell off into the hallway. They never fixed the thermostat and the room was unpleasantly warm. The coffee maker and juice maker in the buffet were also balky.

Dalam Kemitraan dengan TripAdvisor

Pengguna web lain yang memberikan peringkat untuk hotel kami

  • 363 ulasan 9.1/10 Lokasi
  • 489 ulasan 7.2/10 Kamar
  • 611 ulasan 9.3/10 Pelayanan
  • 281 ulasan 7.8/10 Makanan
  • 211 ulasan 9.1/10 Suasana
  • 211 ulasan 7.3/10 Sarapan
  • 173 ulasan 7/10 Fasilitas
  • 80 ulasan 8.3/10 Kebersihan

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