昆明索菲特大酒店 5 星

客户意见评级 (ALL 评级) 4.6/5 526 评论

保证最优惠房价
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环城南路777号, 西山区, 昆明, 650034 昆明, 中国

描述

酒店其他优惠

  • 入住昆明最高的酒店

  • 在我们的豪华水疗中心好好犒劳自己

  • 在享用美食的同时饱览昆明的美丽景色

  • 昆明最高的自助餐厅

  • 唯一拥有停机坪的酒店

我们的客房

酒店位置

昆明索菲特大酒店

环城南路777号, 西山区, 昆明
650034 昆明
中国

GPS:25.0223790816, 102.7014398258

电话
传真 +86 871 6863 9777

抵达和交通

酒店服务

从 办理登记入住手续 - 从 办理退房手续

酒店内
  • 游泳池
  • 停车
  • 餐厅
  • 轮椅可通行
  • 健身中心
  • 无线网络
  • 空调
  • 早餐
  • 酒吧
  • 会议室
  • 客房服务

我们的客人评论

我们的客人评论

来自 100% 认证入住过我们酒店客人的评论

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ALL 评级  4.6/5  526 评论

TripAdvisor 评级  4.9/5  5,292 评论

A Great Hotel

Tripadvisor 评级 5.0/5

rik312 经 TripAdvisor 认证的评论

Our short stay at the Sofitel Kunming was outstanding. The room was well appointed and the views of the city were breathtaking. I found that service was exceptional. James, the Chief Concierge, was the best! Prior to my stay, he kept in constant contact with me for the various activities I was interested in. He arranged a car to pick me up at the train station and provided the best English speaking tour guide named Pony. Pony guided us throughout the city and made sure we ate some of the local cuisine. I highly recommend this hotel when visiting Kunming.

客户意见评级 5.0/5

Pai P. 家庭住宿 - 所有已确认评论

服务上佳，房间略显局促，硬件维护仍需努力，但性价比很高

Excellent concierge team

Tripadvisor 评级 5.0/5

Jupiter10009 经 TripAdvisor 认证的评论

I would like to thank James and his concierge team. They went above and beyond to help us. We had been travelling China for 6 weeks and had sent a bag to Novotel Kunming in anticipation for our last stop in China. Our plans changed slightly and we decided to stay at the Sofitel Kunming. James and his team took charge to contact the Novotel and locate the bag and send it to our room. This was a difficult challenge, as we later found out SFExpress only put the first two letters of my name on the luggage tag! As we had quite a few luggage’s, James and his team also helped to bring our bags down at checkout and load them into the car for us, it was a really great service from the concierge team! The hotel itself, we stayed in a twin room. The room is very large with a great rain shower and bathtub. The Toilet is seperate with its own door, which I like when travelling with someone else. The temperature in the room was a little warm for my liking, but it seems to be common in Chinese hotels during winter. The windows on the lower floors could be opened which provided some relief, and the team provided a fan, but the room stayed a consistent 23 deg Celsius even with the aircon/heater turned off. Ironically, the hallway was actually colder so we would sometimes leave the door open to let in the cooler air. We only stayed 2 nights so it was acceptable but would be good if the hotel management can look into it. 23 degree Celsius for sleeping temperature for more foreigner is too high. And individually controlled system would be better so each guest can choose what is the comfortable temperature for them. Some people run hot (medical conditions, menopause etc) and just need a cooler room.

客户意见评级 5.0/5

Zhu F. W. 朋友住宿 - 所有已确认评论

非常好，超出预期的体验

客户意见评级 4.5/5

Yun W. D. 家庭住宿 - 所有已确认评论

本身是商务酒店，所以确实在家庭方面可能会和亲子酒店有差别，不过让人觉得住的放心，很不错，

尊敬的宾客， Bonjour！非常感谢您在元旦期间选择入住昆明索菲特大酒店，并与我们分享您细致的反馈。我们很高兴您对酒店的地理位置、烟花秀视野、整体服务以及早餐品质感到满意。作为一家兼具法式优雅与商务功能的酒店，我们始终致力于为宾客提供舒适且可靠的入住体验，您的认可让我们倍感鼓舞。 关于您提到的一次性浴缸套和马桶套的配备需求，我们已认真记录并将结合客房用品配置标准进行评估，后续会针对家庭及注重卫生细节的宾客需求进行优化讨论。同时，我们也将持续完善服务细节，力求在商务出行的便捷与家庭入住的关怀之间取得更好平衡。 再次感谢您的宝贵建议，期待未来能有机会为您提供更周全的体验。 祝好， Emmy CHENG 质量及宾客体验经理 昆明索菲特大酒店

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其他网络用户评价我们的酒店

  • 1,992 评论 9.6/10 位置
  • 3,542 评论 9.2/10 房间
  • 5,489 评论 9.5/10 服务
  • 21 评论 8.2/10 上网
  • 1,888 评论 9/10 氛围
  • 1,398 评论 8.6/10 设施
  • 1,380 评论 9.2/10 早餐
  • 986 评论 9.4/10 清洁度

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