Sofitel Куньмин 5 звезды

Примечание: отзывы клиентов (Рейтинг ALL) 4.6/5 Отзывов: 521

Гарантия
лучшей цены
Sofitel Куньмин - Image 1
Sofitel Куньмин - Image 2
Sofitel Куньмин - Image 3
Sofitel Куньмин - Image 4
Corner Huancheng Road South, Xishan District, 650034 КУНЬМИН, Китай

Описание

Особенности отеля

  • Остановитесь в самом высоком отеле в Куньмине

  • Побалуйте себя в нашем роскошном спа-салоне

  • Ресторан с видом на Куньмин

  • The tallest buffet restaurant in Kunming

  • Only one hotel has the helipad

Наши номера

Расположение отеля

Sofitel Куньмин

Corner Huancheng Road South, Xishan District
650034 КУНЬМИН
Китай

GPS:25.0223790816, 102.7014398258

Телефон
Факс +86 871 6863 9777

Доступ и транспорт

Гостиничные услуги

Регистрация заезда с - Регистрация выезда до

При отеле
  • Бассейн
  • Парковка
  • Ресторан
  • Доступ на инвалидном кресле
  • Фитнес-центр
  • Wi-Fi
  • Кондиционер
  • Завтрак
  • Бар
  • Помещения для деловых встреч
  • Обслуживание в номере

Отзывы наших гостей

Отзывы наших гостей

Реальные отзывы гостей, которые останавливались в нашем отеле

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Рейтинг ALL  4.6/5  Отзывов: 521

Рейтинг TripAdvisor  4.9/5  Отзывов: 5 289

Comfy stay in Kunming

Примечание: Tripadvisor 5.0/5

nazurahl Реальные отзывы TripAdvisor

My stay was truly wonderful. The comfortable and thoughtfully designed accommodation, with its convenient facilities, made the entire experience effortless and relaxing. The bellhop greeted us with genuine warmth and professionalism, handling our luggage and belongings with ease. At breakfast, the attentive waitress, Nancy Wang, anticipated our needs before we even voiced them, ensuring that our morning began on a perfect note. The breakfast spread offered a wide variety of delicious options. I truly appreciated the clear dietary and allergen-friendly selections, which made choosing meals both safe and enjoyable. Overall, this stay exceeded our expectations in every way. We highly recommend it to anyone seeking comfort, great service, and thoughtful hospitality.

Dear Guest, Bonjour! Thank you for your heartfelt and detailed review of your recent stay at Sofitel Kunming. We are truly delighted to learn that our thoughtfully designed accommodations, the genuine warmth of our bellhop, and Nancy Wang's attentive service at breakfast all contributed to making your experience so comfortable and memorable. It is our greatest pleasure to hear that you especially appreciated our diverse breakfast offerings and clear allergen-friendly selections, reflecting our commitment to combining French elegance with thoughtful, personalized care for every guest. Your high recommendation is the highest compliment we could receive. The entire team looks forward to the pleasure of welcoming you back soon for another seamless and enjoyable stay in the heart of Kunming. Warm regards.

Love the Hotel. Not the Air - Conditioning.

Примечание: Tripadvisor 2.0/5

3chentk Реальные отзывы TripAdvisor

We love the hotel, NOT the air-conditioning system. Our stay was from 1st to 7th Dec 2025. Things were nicely arranged at this 5-star hotel. However, comfort plays the most important role when it comes to creating a memorable stay. Expectations are high for our stay as it was also to celebrate the wedding anniversary. The positives go to good and quality services provided by reception, and F & B staff. The Managers lead by example. It makes a big difference when we check in, and different restaurants whether for breakfast or dinner. The main issue is the aged ventilation or air conditioning system which has totally spoilt our trip. I should have taken feedback from fellow travelers or folks who stayed here before seriously regarding this issue. My good impression on Accor group properties has taken a toll from now on having stayed at different brands of properties across Asia Pacific over the years. It does not mean previous stays do not have any issues, but not as serious or bad as this. Room assigned has been upgraded to Elite 38th floor. From the 1st night, it's clear that ventilation is having an issue. And the previous guest has opened the bathroom window despite the hotel’s gentle reminder not to do so. When checked temperature display at the thermostat, it showed 25.5 to 26.0 degrees Celsius. No matter how I adjusted it, it just stayed there and continued till the 2nd night. I had contacted the guest service which gotten “an experienced technician” which his suggestion is more on patronizing instead of solving the problem He does not think it’s an issue and not knowing people like me who have basic project management experience (at work). He asked us to consider changing rooms. It’s unbearable and affects our sleep. My wife and I started feeling unwell on the 3rd day onwards due to poor sleep quality caused by the warm temperature in the room. I spoke to the management staff at reception who assisted me before the stay and assured me it would not be an issue. He could have been upfront earlier or hinted even if opening the window may not significantly help in resolving the situation. Hoteliers need to know that not every customer wants to change rooms if things have been done right from the beginning. When you are on a week’s trip, the idea of changing rooms, and not sure if it will work or not, is not funny at all. During our discussion, I requested to have another Panasonic air purifier which helped the situation a bit. Air conditioning needs to always be on, and the housekeeping has been diligently open the window near the worktable. It continued until the day we checked out. Imagine the room is stuffy and warm, how can it not affect the sleep quality? We were in Japan, Korea or Taiwan almost yearly during winter period or like in Kunming. Day 6. We noticed the hotel maintenance team could have done something to the air conditioning when we were out. I contacted the guest service again. This time, a polite technician has explained that when temperature reaches a certain degree Celsius, the warm air or heater function will be on, and can’t be adjusted. I adjusted the thermostat temperature to 23 degrees Celsius, the display shown “heat”. When I turned it down further to 21 degrees Celsius, “cool” was displayed. However, after a few adjustments, the error message is out. The problem is still there. We checked out the next day and will not return.

Dear TK Ninja, I was saddened to learn that the team was unable to help you get a comfortable temperature in your room. With outside temperatures in the low single digits overnight, and in the mid-teens during the day, we do not run cooling. We do run heating for a few hours in the mornings if night time temperatures require it. Latent heat then remains present in the air conditioning system, so our team should have advised you to switch OFF the air conditioning. Our building has 4 sides and the south-west facing rooms may have sun exposure during the day, making those rooms slightly warmer. A room move to a North-East facing room would certainly have alleviated your discomfort. I have re-emphasized to our front line teams to more clearly communicate this to guests. I am sorry that this occurrence has left you with a negative feeling about our hotel. Sincerely, Marc de Beer, General Manager

Fantastic experience

Примечание: Tripadvisor 5.0/5

Daydream07905690315 Реальные отзывы TripAdvisor

We love Sofitel Kunming. The staff are warm and friendly. They have a lovely attitude towards their guests. The room, breakfast and Club Millesime Floor are amazing The sunset views are gorgeous . The free standing bath was so luxurious with bath bombs and bath salts. They even held our luggage (large bags) to enable us to travel through China on the fast trains for three weeks. If we return to China in the future this will be our pick. It's simply the best experience we have had on our four month trip. We will be sad to leave.

Dear Guest, Bonjour! We are profoundly touched by your heartfelt description of your four-month journey's best experience at Sofitel Kunming. Knowing that our team's warm attitude, the luxurious amenities like the freestanding bath with bath bombs, the stunning sunset views from Club Millésime, and the thoughtful luggage service all contributed to your fantastic stay fills us with immense pride. Your intention to choose us again if you return to China is the greatest endorsement we could hope for. While we are sad to see you leave, the entire team looks forward with great joy to the day we can welcome you back for another unforgettable chapter of French elegance and Kunming hospitality.

Hotel with Great View

Примечание: Tripadvisor 5.0/5

Gloria K Реальные отзывы TripAdvisor

Apparently it’s the highest building in the city, and view is great. Location is great, steps away from the metro station.

Dear Valued Guest, Bonjour! Thank you for highlighting our hotel's exceptional city views as the highest building in Kunming and our prime location steps from the metro station. We are delighted that these features enhanced your stay. At Sofitel, we take pride of blending French elegance with local charm, whether through our panoramic dining experiences on the 49th floor or the comfort of our signature MyBed collection designed for restorative rest. Your appreciation of the balance between urban convenience and elevated relaxation truly captures what we strive to offer every guest. We look forward to welcoming you back soon—perhaps for a sunset cocktail at our sky bar or to experience more of Kunming’s skyline in comfort.

So, so... Sofitel

Примечание: Tripadvisor 4.0/5

Magic_Trips_2013 Реальные отзывы TripAdvisor

The brand is right, the hotel a little less so. It used to be a "luxury hotel" (for its time), but now it's an "old lady" that deserves a renovation. The so-called "club floor suites" are small, uncomfortable, and with outdated furnishings: only a junior suites. No more. On the "non-club" floors, the suites are renovated, spacious, and refurbished. The Club Millesime is spacious and has a splendid view of the lake. The food is quite good but in limited quantities (not replenished). The wines are Chinese, and the cocktails are watered down by too much ice (even when the ice should be limited: e.g., dry Martinis).

Dear Vin, thank you for your review following your recent stay with us. I appreciate your feedback on the room facilities and the Club Millesime offerings. The Junior Suites are indeed smaller than the Prestige Suites; our second suite category. I have emphasized to the team to replenish the food in the Lounge more quickly. I apologize that this has negatively affected your experience. Our housewine is indeed a Chinese label from a producer in Ningxia, called Fei Tswei. Both the white and the red receive regular praise from guests. Ningxia produces wines that are on par with those from better-known wine regions, and we are proud to offer them in our Club Lounge as well as our restaurants. I do hope we can welcome you back in the future. Kind regards, Marc

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Другие интернет-пользователи оценили наш отель

  • 1 971 Отзывов 9.6/10 Расположение
  • 3 530 Отзывов 9.1/10 Номер
  • 5 493 Отзывов 9.5/10 Сервис
  • 20 Отзывов 8.3/10 Интернет
  • 1 870 Отзывов 8.9/10 Атмосфера
  • 1 407 Отзывов 8.6/10 Удобства
  • 1 386 Отзывов 9.2/10 Завтрак
  • 965 Отзывов 9.3/10 Чистота

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