Sofitel Kunming 5 つ星

お客さまの声 (確認済みレビュー アコーホテルズ) 4.7/5 746 件のレビュー

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説明

ホテルのその他の情報

  • Stay at the tallest hotel in Kunming

  • Pamper yourself in our luxurious spa

  • Dine with views across Kunming

  • The tallest buffet restaurant in Kunming

  • Only one hotel has the helipad

当ホテルの客室

ホテル所在地

Sofitel Kunming

777 South Huan Cheng Road, Xishan District
650034 KUNMING
China

GPS:25.0223790816, 102.7014398258

アクセスと交通機関

ホテルサービス

チェックインはからです - チェックアウトはです

敷地内
  • プール
  • 駐車場
  • レストラン
  • 車椅子でのご利用に対応
  • フィットネスセンター
  • Wifi
  • エアコン
  • 朝食
  • バー
  • 会議室
  • ルームサービス

お客様のご意見

お客様のご意見

実際の宿泊者100%の認証口コミ

詳細はこちら

確認済みレビュー アコーホテルズ  4.7/5  746 件のレビュー

トリップアドバイザーの評価  5.0/5  4,492 件のレビュー

We love this hotel !!

トリップアドバイザーの評価 5.0/5

allanamyt2016 トリップアドバイザー認証口コミ

This is a beautiful hotel ,with luxurious settings. The main lobby has a very high ceiling and modern oval bathtub inside the hotel room. The night view is magnificient at night. The main feature we love is their buffet restaurant with a 360 view of the entire city. They offer variety of western ,chinese and yunnan cuisine. The fruit juices are individually processed, bottled sitting on ice. The beds,pillows are very comfortable Great place to stay!!

Below average for 5 star

トリップアドバイザーの評価 3.0/5

Herman B Solo travel - トリップアドバイザー認証口コミ

This hotel is very modern, and very big. The location is so-so with metro available on walking distance. The club lounge is very nice with very nice cocktails and good views. Now the less good points: Airconditioning didn't seem to work optimally. I had to change rooms after one night because my room would not cool under 25 degrees Celsius. This is unacceptable. The new room didn't go under 21 but I guess I had to live with this. Same AC issue raised at the gym, which made it more like a sauna. Another worrying point is that almost no one from the staff spoke English. Even in the club lounge. I mean come on, this is a sofitel from accor! Third annoying thing is that the points credited to accor didn't happen within a week and had to be manually requested. This sucks because these were my last nights before being platinum and this meant instead of actually being platinum in my next stay I was still gold. All in all I am not sure if I would recommend this hotel.

A great ending of my Yunnan trip

トリップアドバイザーの評価 5.0/5

Travellover0773 ファミリー - トリップアドバイザー認証口コミ

The room is very spacious, nice design and very comfortable. Upon check in notice that the minibar has a very strong durian smell. I reported it on the second day and it was being replaced timely. Special mentioned to Jessica from the front desk who assisted me with the check in. She professionally completed the check in and assigned me with a nice room. In addition, she helped me with some online purchase delivery issues that I had. She offered to call the customer service and made necessary arrangement for the items to be routed to the hotel during my stay. Really appreciated her kind gesture. Also very thankful to Eric from concierge. As I have online purchased items that were kept in the “storage” place about 10 mins walk away from the hotel, he actually walked with my daughter to the place personally instead of just showing the direction. He is courteous and helpful throughout my stay. He greeted us whenever he saw us in the lobby. I had a truly memorable experience on my last destination of my Yunnan trip. Thanks to all the team member whom I met, including the housekeeping staff who kept my room sparkling clean daily.

Dear valued guest, Bonjour! Greetings from Kunming. We sincerely appreciate your wonderful comments following your recent stay with us at the Sofitel Kunming. We receive so many positive reviews, especially pertaining to the high service levels demonstrated by our dedicated Ambassadors. I will personally ensure that your message is shared with Ms. Jessica in front desk and Mr. Eric in concierge. We look forward to welcoming you back soon! Best Regards & Merci! Emmy CHENG Quality & Guest Experience Manager Sofitel Kunming

5 star hotel

トリップアドバイザーの評価 5.0/5

allanamyt2016 トリップアドバイザー認証口コミ

It certainly is one of the best hotels we stayed in china The room is spacious with spectacular view of the entire city The bed,and pillows are comfortable. The breakfast buffet is amazing,with the restaurant located near the top floor with a 360 degree view of the entire city. The food variety is excellent with both local and western style cuisine.....after the breakfast there is no need for lunch!

Dear valued guest, Bonjour! Thank you for your recognition of Sofitel Kunming, we appreciate your recommendation and we are delighted that you enjoyed your stay with us. As the first Sofitel brand hotel in Kunming, we have been committed to providing a wonderful experience for every guest. Taste delicious food and enjoy the unbelievable view at a height of 200 meters, it will give you an incredible experience. I will personally ensure that your message is share with the entire departments and we hope you can come back again and we are confident that you will have a perfect experience upon your next visit. Sincerely, Emmy CHENG Quality & Guest Experience Manager Sofitel Kunming

Nice hotel and Good service

トリップアドバイザーの評価 5.0/5

Rzing_Thada Solo travel - トリップアドバイザー認証口コミ

I have been here on November 2023 so the hotel is great with the nice room with completed amenities. I love the size of room it is good and enough space to relax also the bed is crazy I can deep sleep for whole night. Staffs are very helpful and tried to response me in English even they are not fluent much but they tried to understand what I need to know. Breakfast was variety of dishes and coming with good tastes especially the panoramic view from the restaurant at the roof top. I will be back to stay if I back to Kunming 🙂

Dear Valued guest, Bonjour! Thank you for your recognition of Sofitel Kunming, we appreciate your recommendation and we are delighted that you enjoyed your stay with us. As the first Sofitel brand hotel in Kunming, we have been committed to providing a wonderful experience for every guest. Taste delicious food and enjoy the unbelievable view at a height of 200 meters, it will give you an incredible experience. I will personally ensure that your message is share with the entire departments and we hope you can come back again and we are confident that you will have a perfect experience upon your next visit. Sincerely, Emmy CHENG Quality & Guest Experience Manager Sofitel Kunming

との提携 TripAdvisor

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