Mercure Koh Chang Hideaway 4 つ星

Name: Mercure Koh Chang Hideaway | Koh Chang Hotels | all.accor.com - ALL
Address: 111,1 Moo Koh Chang Tai, Amphur Koh Chang, TRAT, KOH CHANG, 23170, TH
Telephone: +6639619111
Rating: 4.2

お客さまの声 (確認済みレビューアコーホテルズ) 4.2/5 346 件のレビュー

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111,1 Moo Koh Chang Tai, Amphur Koh Chang, TRAT, 23170 KOH CHANG, Thailand

Mercure Koh Chang Hideaway

地元で本物の経験を楽しみたい、そんなあなたへ

"Located within the Bailand Bay district of Koh Chang, our property offers compact rooms that feature an individual climate control, writing table and a private terrace. Enjoy a beautiful view of the ocean from your room as well, which further includes a shower, spa bathtub and toiletries. Outdoor features include a swimming pool with waterfalls as well as a poolside bar. There are fitness classes and a gym available for those who are seeking."

"American breakfast is served daily while the lounge restaurant serves international cuisine. There are also other restaurants such as Lisca Beach and Tamarin restaurant that are less than 200 meters away. Guests can also enjoy drinks at the nearby bar. Koh Chang Hideaway Hotel provides computers, a business centre and business rooms for travelling professionals. There is also a free shuttle bus service, 24-hour room service and 24-hour security.

Mr. Wichai Poolprasert, General Manager, would like to welcome you

Mr. Chaiwat Onlahoong ホテル経営

ホテルのその他の情報

Rooms overlook the ocean
American breakfast served daily
Swimming pool
"Business centre and meeting rooms "
10:00-22:30 hrs. Room Service

当ホテルの客室

客室

Standard room with 1 king size bed

4 人/最大
24 m² / 258 sq ft

寝具 1 x キングサイズベッド
ビュー: パークビューまたマウンテンビュー
バリアフリールーム

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客室

Standard room with 2 single beds

4 人/最大
24 m² / 258 sq ft

寝具 2 x シングルベッド
ビュー: パークビューまたマウンテンビュー

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客室

Superior Room with 1 king-size bed

4 人/最大
50 m² / 538 sq ft

寝具 1 x キングサイズベッド
ビュー: マウンテンビューまた庭園側
ほとんどの宿泊施設: テラス

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客室

Superior Room with 2 single bed

4 人/最大
50 m² / 538 sq ft

寝具 2 x シングルベッド
ビュー: マウンテンビューまた庭園側
ほとんどの宿泊施設: テラス

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客室

Deluxe Room with 1 king-size bed, Ocean View

4 人/最大
52 m² / 559 sq ft

寝具 1 x キングサイズベッド
ビュー: オーシャン / シービューまたプール側またマウンテンビューまたベイビュー
ほとんどの宿泊施設: バルコニー

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客室

Deluxe Room with 2 single beds, Ocean View

4 人/最大
52 m² / 559 sq ft

寝具 2 x シングルベッド
ビュー: オーシャン / シービューまたプール側またマウンテンビューまたベイビュー
ほとんどの宿泊施設: バルコニー

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客室

Deluxe Room with 1 king-size bed, Pool Access

4 人/最大
50 m² / 538 sq ft

寝具 1 x キングサイズベッド
ビュー: プール側
ほとんどの宿泊施設: テラス

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客室

Deluxe Room with 2 single beds, Pool Access

4 人/最大
50 m² / 538 sq ft

寝具 2 x シングルベッド
ビュー: プール側
ほとんどの宿泊施設: テラス

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客室

Deluxe Room with 1 kingsize bed, Garden side

非契約写真

2 人/最大
50 m² / 538 sq ft

寝具 1 x キングサイズベッド
ビュー: 庭園側

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客室

Deluxe Room with 2 single bed, Garden side

非契約写真

2 人/最大
50 m² / 538 sq ft

寝具 2 x シングルベッド
ビュー: 庭園側

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ヴィラ

Pool Villa with 1 king bed, private plunge pool and terrace

4 人/最大
123 m² / 1323 sq ft

寝具 1 x キングサイズベッド
ビュー: プール側また庭園側
ほとんどの宿泊施設: プライベートプール

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客室

Standard room with 1 king size bed

4 人/最大
24 m² / 258 sq ft

寝具 1 x キングサイズベッド
ビュー: パークビューまたマウンテンビュー
バリアフリールーム

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ホテル所在地

Mercure Koh Chang Hideaway

111,1 Moo Koh Chang Tai, Amphur Koh Chang, TRAT
23170 KOH CHANG
Thailand

GPS:11.988336, 102.298261

+66 39 619 111

+66 39 619 108

BANG BAO

Tourist attraction

アクセス: 3 km / 1.86 mi

BAI LAN BAY

Beach area

アクセス: 3 km / 1.86 mi

ホテルサービス

チェックインは15:00からです - チェックアウトは12:00です

敷地内

プール
駐車場
シャトル
レストラン
車椅子でのご利用に対応
フィットネスセンター
Wifi
エアコン
朝食
バー
会議室
ルームサービス

THE BAY RESTAURANT

Combining great food and service in a beautiful setting overlooking the swimming pool and sea, The Bay Restaurant serves both international and Thai cuisine.

BEACH BAR

非契約写真

Located at the poolside and facing the beachfront, the Beach Bar serves oriental dishes and beverages.

REEF BAR

非契約写真

Located on the second storey, Reef Bar is beside the main swimming pool and overlooks the sea. Stop by for a chilled glass of wine, a tasty snack or just enjoy the music. Both indoor and outside seating are available.

2 フィットネスセンター

非契約写真

Fitness centres are located on hotel's lobby zone and beach zone which provide you with the finest equipment that will satisfy you and ensure you enjoy overlooking the Beach view. Free use of our Fitness Centres, open from 6 a.m. - 8 p.m.

Spa

非契約写真

Hideaway Spa is located on hotel's lobby zone where you select the treatments that best suit you and relax your wonderful day with skillful therapists and estheticians offering you extensive services. Open hour 8:30 am - 8 pm.

ミーティングとイベント

ミーティングルームの数: 2
最大の部屋の表面: 378 m² / 4068.754 sq ft
最大着席数: 200
宴会の最大収容人数: 150

詳細

お客様のご意見

実際の宿泊者100%の認証口コミ

詳細はこちら

確認済みレビューアコーホテルズ 4.2/5 346 件のレビュー

トリップアドバイザーの評価 3.9/5 984 件のレビュー

Disappointed stay at Mercure

ZeZuKa Couples - 2025/04/30 トリップアドバイザー認証口コミ

I almost left after the first night—but stayed all four due to a no-refund policy. The room was far below Mercure's standard; I felt like I was in a different hotel entirely. The staff, mostly not appearing Thai, rarely offered a "sawadee kha"—only the luggage handler and security guard stood out positively. Facilities are in poor condition. The beach is a disappointment: two sea rock barriers prevent proper water circulation, resulting in murky, smelly water and muddy sand. Mercure, urgent refurbishment is needed. This beautiful location deserves much better.

Dear ZeZuKa, Thank you for taking the time to share your feedback. While I wish you had a better experience, it is feedback like this that we learn from and use to improve. We work hard to deliver an exceptional guest experience, and it's apparent in this case that we fell short. If you give us a chance to earn back your trust, I can assure you that we will do our best to give you the great hotel experience that so many of our guests have grown so fond of. Sincerely , The Management and Team Mercure Koh Chang Hideaway

Mercure KCH H - Misleading the customer

juliacsefalvay2020 Friends getaway - 2025/03/10 トリップアドバイザー認証口コミ

We are a successful Travel Agency ( over 28 years ) so we know exactly what we are booking. We have stayed in Mercure / Accor hotels several times in the world, this has never happened before. Shame on Mercure Koh Chang Hideway. 1/ We booked 3 standard rooms - we read every room description. Unfortunately we didn't notice that there was no balcony ( only on site ) of course they couldn't change the rooms there because the hotel was full. Although we were angry, we accepted that we were careless and so we did not have a balcony. 2/ But the view and the windows we had were a disgrace to the hotel !!! The windows of the rooms were not transparent / 1 room was . but we were looking straight at a dirty roof and wall , half a meter from the window !!! This is not written anywhere in the room description. This is a total deception of the guest Like a travel agent (1 person of 6) we visit a lot of hotels every year to give our passengers an accurate picture. Mercure should be ashamed of itself because it has refused to even acknowledge compensation. At every workshop, at every trade meeting, at every tourism exhibition, we will publish long reports on Mercure's incorrect behaviour. Photos will be attached as evidence.

Dear juliacsefalvary2020, Thank you for taking the time to share your feedback. While I wish you had a better experience, it is feedback like this that we learn from and use to improve. We work hard to deliver an exceptional guest experience, and it's apparent in this case that we fell short. If you give us a chance to earn back your trust, I can assure you that we will do our best to give you the great hotel experience that so many of our guests have grown so fond of. Sincerely , The Management and Team Mercure Koh Chang Hideaway

it was not worth the money...

Joerg L 2025/01/25 トリップアドバイザー認証口コミ

We have thought that we are coming into vacation in here. But we have been very disappointed. Booked a 124m² Villa with private pool and Yakuzzi. As we have checked in, there was a problem with American Express Card, which was rejected from their system. No problem, paid with VISA, even if AMEX was agreed before in reservation agreement. Having spoken with AMEX, which was a very expensive phone call to Germany, they have given information that Mercure terminal is not sending out any seller information or ID, so it was not a problem with AMEX, it was a problem with their terminal inside Mercure ! Might be they wanted to avoid because of higher commissioning rate and exchange rate with AMEX. Fully disappointed from the 124m² villa, this is only room with less than 80m², no seperate living or bedroom, even not a comfortable table or seating possibility within living room / bedroom. Within the first three nights, we could not sleep as because of the pump from the pool made a lot of noise ! This problem was solved on the fourth day from one of your technicians, pump was switched off. Swimming pool was dirty already before, but became more dirty now, so we could not use what we have paid for. In addition, water flow in bathroom basins was stocked, floor was wet all the time, also solved on fourth day from their technicians, but situation was ongoing all the time also with toilet. Warm water supply is also unacceptable, there is no warm water supply all the time, only for a few minutes within the morning or evening ! As we have have reported stucking toilet in the mornings, not flushing down, water is coming back, there was no reaction, so we had to use public toilet at the main swimming pool very often instead of our private. Further on, there is a lot of construction work noise around the villa every morning, banging at the walls, drilling, cutting works. This was not vacation, it was a nightmare we have paid a lot of money for for nine nights. Service at the beach bar is very good, but your kitchen is not able to deliver a simple burger menu as ordered three times ! Also noodles were delivered with rare meat. Was send back to kitchen and replaced, nice to have a discount on it, but we prefer to have dinner together and not alone… This place needs a lot of more maintenance… bathroom shower door handle with silicon and nearly falling down, Yacuzzi can not be used, electric control cabinet open, trash around swimming pool and in front of the entrance, swimming pool stairs and ceramics dirty… Not a holiday feeling ☹, respective not worth the money we have paid. Management was not interested in our claim which was done verbally and in a written for, did not receive any answer. They have only given a "discount" for a night which could not be used from us because of travel delays. Sorry to say after all: it was not worth the money and we have been very disappointed because of our private pool, Yacuzzi and also drainage stucks...

Dear SnowmanHamburg, Thank you for taking the time to share your feedback. While I wish you had a better experience, it is feedback like this that we learn from and use to improve. We work hard to deliver an exceptional guest experience, and it's apparent in this case that we fell short. If you give us a chance to earn back your trust, I can assure you that we will do our best to give you the great hotel experience that so many of our guests have grown so fond of. Sincerely, The Management and Team Mercure Koh Chang Hideaway

Kick back & relax

Kevin B 2025/01/17 トリップアドバイザー認証口コミ

Dear L6661OMkevinb, Sawasdee Kha! Greeting from Koh Chang Island:) Thank you so much for your kind words and for taking the time to share your experience with us. Your gratitude means a great deal to us and serves as a reminder of why we are so passionate about creating memorable and caring experiences for our guests. We hope to welcome you back to our hotel in the near future:) Sincerely, The Management and Team Mercure Koh Chang Hideaway

Perfect stay

CarleeWilson Couples - 2025/01/08 トリップアドバイザー認証口コミ

We had a wonderful stay here at the Mercure Hideaway. We got the private pool villa and it was absolutely fantastic. Room was massive, comfortable bed, great facilities in the bathroom and the outdoor area was perfect. The pool was so nice we loved every part of our stay. The private beach was just beautiful, so peaceful. We ate in the hotel a few times and food was very yummy. The staff all very helpful and friendly. Lots of great spots near by to eat as well. We will definitely be returning here.

Dear CarleeWilson, Happy New Years 2025! Thank you so much for your kind words and for taking the time to share your experience with us. Your gratitude means a great deal to us and serves as a reminder of why we are so passionate about creating memorable and caring experiences for our guests. We hope to welcome you back to our hotel in the near future:) Sincerely, The Management and Team Mercure Koh Chang Hideaway

との提携 TripAdvisor

ウェブユーザーの評価

その他のウェブユーザーの評価

401 件のレビュー 7.6/10 ロケーション
836 件のレビュー 6.9/10 客室
737 件のレビュー 7/10 サービス
33 件のレビュー 3.5/10 インターネット
432 件のレビュー 7.2/10 ビーチ
362 件のレビュー 5.6/10 清潔さ
274 件のレビュー 5/10 設備
262 件のレビュー 7.4/10 朝食

81 件のレビュー 7.8/10 ロケーション
192 件のレビュー 6.6/10 客室
174 件のレビュー 7.5/10 サービス
7 件のレビュー 2.7/10 インターネット
80 件のレビュー 5.3/10 清潔さ
76 件のレビュー 7.7/10 ビーチ
49 件のレビュー 5.2/10 設備
44 件のレビュー 7.4/10 朝食

47 件のレビュー 7.6/10 ロケーション
104 件のレビュー 6.9/10 客室
106 件のレビュー 7.5/10 サービス
52 件のレビュー 5.5/10 清潔さ
50 件のレビュー 7/10 ビーチ
41 件のレビュー 4.8/10 設備
30 件のレビュー 7.4/10 朝食
22 件のレビュー 5.9/10 お値打ち度

14 件のレビュー 7.7/10 ロケーション
32 件のレビュー 7.2/10 客室
17 件のレビュー 7.2/10 サービス
20 件のレビュー 7.5/10 快適さ
19 件のレビュー 5.8/10 雰囲気
19 件のレビュー 4.8/10 設備
15 件のレビュー 6.2/10 ウェルネス・温泉エリア
9 件のレビュー 6/10 清潔さ

入会は無料です

このホテルを予約する際：

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料金に近い客室カテゴリーの1名様1泊の料金です (朝食、追加サービスを除く)。これは、本日 https://all.accor.com/ のウェブサイトで掲載された、今後 20 日以内の1泊分の当該宿泊施設のすべての税金 (ホテル到着時に税金（宿泊税など）が課される場合がありますが、これは現地の規制に従います。) 込みの最低公示価格に相当します。期間や予約状況により異なります。この料金は予約時にのみ保証されます。すべての予約 (海外) は、ホテルが所在する国の通貨で支払われます。予約時に確認した、ホテルが所在する国の通貨での金額のみが保証されます。お客様の通貨へ換算した場合の概算値を提示することはできますが、これは契約上のものではありません。お支払い時に、銀行から銀行手数料および/または為替手数料が請求される場合があります。

Mercure Koh Chang Hideaway 4 つ星

説明

ホテルのその他の情報

当ホテルの客室

Standard room with 1 king size bed

Standard room with 2 single beds

Pool Villa with 1 king bed, private plunge pool and terrace

Standard room with 1 king size bed

ホテル所在地

アクセスと交通機関

ホテルサービス

THE BAY RESTAURANT

BEACH BAR

REEF BAR

朝食

プール

2 フィットネスセンター

Spa

ミーティングとイベント

お客様のご意見

ウェブユーザーの評価