お客さまの声 4.3/5 1,604 件のレビュー
Rooms overlook the ocean
American breakfast served daily
Swimming pool with waterfalls & bar
"Business centre with meeting rooms "
24-hour room service
Overall a pleasent stay
David W 09/03/2021 トリップアドバイザー認証口コミ
Had couple of small issues upon arrival, but were dealt with very profesionaly by the friendly reception staff.. The room was in my opinion of high standard and very clean, after reading reviews regarding the beach wasnt very good, again in my opinion it was fine, just need to buy a pair of shoes that are designed to walk in the sea with, and problem solved as it is stoney, but issue easily resolved, location was good, not to busy but couple of places near by to buy drink and food from.swimming pool was nice, but the jacuzis on the side nead to be maintained, as its a shame to see them not in the best of conditions.. The grounds are kept nice and clean, with good parking.. Overall a very good stay and would recomend this hotel.. Again just remember to take shoes to go into the sea with and in my opinion youl have an excellent stay at this hotel.. And thank you for excellent service from the reception staff..
Many problems with the room and bad attitude from staffs
zenithino 29/12/2020 トリップアドバイザー認証口コミ
Upon arrival, many things in the room were broken or missing. It seems like there was noone who checked readiness of the rooms before guest arrival. Most of the front office staffs are rude and inefficient.
Don't go during a ( long ) weekend
rdh732 12/07/2020 トリップアドバイザー認証口コミ
Hotel is understaffed during weekend , Breakfast and Diner Buffet was not filled up regular , if you are late only empty plates , poor supervision . Location quite far but quiet, cannot swim in the sea
DaniyarY3 Family - 14/01/2020 トリップアドバイザー認証口コミ
Quiet nice place for family trip. Our room was with private pool where kids and we had relax of nice water also it was nearest to the beach. Nice sea and nature view from the beds. Nice to ware up and see the nature. There is no any crowded restaurants and walking areas which most attracted. Location is far away but i like it. I like this hotel very much and planing to come again.
Our first koh chang family trip
austinchng123 Family - 23/10/2019 トリップアドバイザー認証口コミ
We found our family's vacation paradise and Mercure Koh Chang made it a perfect stay. We will definitely stay with them again. The ocean view resort is full of surprises with beautiful beach and family activity like pool table, dart and nice swimming pool.