信息短信

伊瓜苏美居伊露酒店 5 星

客户意见评级 4.6/5 6,111 评论

预订此酒店
1

保证最优惠房价

怎么运行的?
+ 17 服务

酒店其他优惠

  • 12 岁及以下儿童可免费与父母同住

  • 酒店设有休闲娱乐区和游泳池,还有泳池酒吧

  • 您可以在导游的带领下穿过 Iryapú 丛林,还可以参观当地社区

  • 设有会议和活动室,最多可容纳 300 人

  • 30 分钟即可抵达卡洛斯·爱德华多·克劳斯市长机场

酒店参加 Planet 21 计划,积极推动酒店业可持续发展。

酒店位置

伊瓜苏美居伊露酒店

Selva Iryapu S N
Predio 600 Has
米西奥内斯
3370 伊瓜苏港
阿根廷

电话: +543757493300

传真: (+54)3757/493301

从 15h00 办理登记入住手续

从 12h00 办理退房手续

  • ANDES MAR : 

  • RIO URUGUAY : 

  • SINGER : 

  • 乘飞机

    Cataratas del Iguazú Itl Airport 达到 20公里 / 12 英里 - 班车服务 付费

  • 乘飞机

    Foz do Iguaçu Intl Airport 达到 19公里 / 12 英里 - 班车服务 付费

GPS :-25.60345, -54.551239

酒店服务

MERCURE IGUAZU HOTEL IRU RESTAUR

带有微许当地特色菜肴风味的国际美食。

酒店及周边服务

办理登记入住手续 - 从 办理退房手续

概要

  • 游泳池
  • 停车
  • 穿梭巴士
  • 餐厅
  • 可供轮椅出入的酒店
  • 护理
  • 空调
  • 无限网络
  • 早餐
  • 酒吧
  • 会议室
餐饮服务
  • 1 餐厅
  • 2 酒吧
  • 早餐
    • 自助餐 额外收费
  • 客房服务
    • 冷餐
    • 热菜
会议/活动
  • 4 会议室
无障碍环境
  • 可供轮椅出入的酒店
酒店服务和设施
  • 酒店信息
    • 100 间客房
    • 2 间残疾人士客房
    • 0 间家庭客房
    • 0 间相通客房
    • 100 间禁烟客房
    • 2 多个楼层
  • 酒店使用的语言
    • 英语
    • 葡萄牙语
    • 西班牙语
  • 无限网络
    • 公共区域提供无线网络
    • 酒店提供无线网络
  • 空调
    • 空调
  • 针对行动不便人士提供的设施
  • 100% 无烟酒店
入住酒店
  • 穿梭巴士
    • IGR 额外收费
    • APT1 额外收费
    • IGU 额外收费
    • APT2 额外收费
  • Mercure Hotel
    • 酒店内
护理
  • IRU
    • 外部
    • 酒店内
  • MERCURE 额外收费
    • 酒店内
家庭
  • 儿童服务
    • 卡通电视频道
    • 提供棋类游戏
    • 视频游戏区
    • 室内儿童游乐场

我们的客房

100 间宽敞舒适带阳台的客房地处丛林中心地带,可欣赏迷人的礁湖景观。 100 间宽敞舒适带阳台的客房地处丛林中心地带,可欣赏迷人的礁湖景观。

您的会议和活动

我们的会议室

  • 会议室数量:6

  • 最大面积:325 平方米

  • 最大容量:300 个人

  • 最大宴会容量:180 个人

了解更多信息


伊瓜苏美居伊露酒店 的客人评论

来自 100% 认证入住过我们酒店客人的评论

发现更多

ALL 评级 4.6/5

6,111 评论

TripAdvisor 评级 4.5/5

900 评论

2021 TripAdvisor 卓越认证
卓越奖 2021

Beautiful hotel, poor staff

Tripadvisor 评级 3.0/5

S_Just_S Couples - 18/09/2019 经 TripAdvisor 认证的评论

Hotel is fabulous. Well integrated into its natural surroundings. Nice rooms. Great bathroom (we were upgraded to a suite). Reception staff are very nice and helpful although it is a pity that they have to double as bellboys and seem to work very long shifts. Bar and restaurant staff are poorly trained, more interested in chatting with each other than serving the customers and completely overwhelmed once the restaurant is half full. Breakfast is average

Poor service

Tripadvisor 评级 3.0/5

Navigator40864736000 Couples - 01/01/2019 经 TripAdvisor 认证的评论

Nice location not far away from the falls. Poor service at breakfast. I have a lot of allergies so I can not eat gluten, milk, cheese, egg and pork for breakfast. I although can not eat so much fruits because I have to take care about fructose. I did ask for some chicken for breakfast. Unfortunately this wish was denied even after asking the manager. I never had this before in an international hotel. Then I asked them if I am Muslim or Jewish if they would force me to eat pork. They told me that they would not either give me chicken just if you pay extra. This is really redicolus. I am very disappointed about this mercure hotel. Furthermore the foreign exchange rate USD to pesos is really bad and a ripp-off. It is 4% higher. I booked an advanced pavement rate. The amount was not deducted. Due to the more bad exchange rate to the USD awe lost all together about EUR 50. we can not recommend this Hotel.

Deception

Tripadvisor 评级 3.0/5

henrycP2723VJ Business - 29/08/2018 经 TripAdvisor 认证的评论

I had a meeting at the hotel. In advance I did explaine my delay to Belen and she was very efficient and friendly. I hoped to be expected but I did not feel like that. The reception told me that no room available, the check In will happen at 12:00...etc...etc... I know those things. I had an event exactly at 11:30 and needed to take a shower and change clothes...After to express my disappointment many times the guy found a room. I did not feel as a gesture... The WI FI was worst during 24 hours. After that the hotel made a correction. I went to the bar to use welcome voucher. Asked for a glass of Red Wine...the waiter did not know the process and brought to me a dirty glass, smelling bad. I did not drink a wine and went out. Saturday we had a meeting in the hotel with special menu. Explained my Lactose intolerance but I am quite sure that the fish with Lime sauce had butter...that´s it

Dear Mr. Chmelnitsky, Thank you for taking the time to share your comments at Mercure Iguazu Hotel Iru. I regret that your experience has not met your expectations, allow me to express my most sincere apologies. The day of your arrival the hotel was with high occupancy and many of the reserved rooms were occupied with check out at 12:00 hs. We understand that your need to enter the room was for work reasons, believe me we have done everything possible to give you the early check in that you requested. At Mercure, we strive to provide a high quality service experience for each client, therefore, what happened in the restaurant with your welcome drink is not the kind of service we usually give. Rest assured that we are taking the appropriate measures to improve the problems and prevent future occurrences. We appreciate that you share your concerns, we will take into consideration each observation you have made and we hope you will give us the opportunity to provide you with a better service in the future. Please feel free to contact me for any other information you may want to share. <veronica.obregon@accor.com> Sincerely, Verónica Obregón General Manager

Nice hotel but poor staff

Tripadvisor 评级 3.0/5

Jacques C Family - 10/01/2018 经 TripAdvisor 认证的评论

The hotel itself is nice location, amenities etc but the staff has no consideration to the customer request and not even to their platinum members. It is disappointing. We were looking to enjoy that stay and it been transformed in permanent request for water soap services etc

很好的酒店

客户意见评级 4.0/5

匿名 情侣住宿 - 09/01/2018 所有已确认评论

酒店干净整洁,设施丰富,环境很好 但酒店未提供热水壶,那里的自来水又不能直接引用,只能花钱买冰箱里的水 酒店餐厅的服务稍微有点慢,餐厅的食物非常物美价廉

Iguazu Falls hotel

Tripadvisor 评级 5.0/5

Alma C Couples - 24/10/2017 经 TripAdvisor 认证的评论

Beautiful hotel with great amenities and awesome customer service.We travel with insulin and having a mini bar in the room really helps out. However we also need to have a "frozen" travel cooler to travel between locations.When we asked for help with that they were wonderful, took our travel cooler and placed it in the commercial freezer in the restaurant, and returned it on the day we were leaving. The restaurant in the premises is perfect, wonderful meals, great selection of wines. Breakfast is abundant and it has everything anyone could want, eggs,sausage, fresh fruits, breads,rolls,yogurts,local pastries and more. They hooked us up with a local guide, Victor Hugo, who was wonderful. Very propmt, very knowledgeable of the area, we just loved him. I would absolutely recommend this hotel..

Dream trip

Tripadvisor 评级 5.0/5

Mehrdad F Couples - 09/09/2017 经 TripAdvisor 认证的评论

Exlent location and very friendly staff, specially Belen. She is very knowledgeable and friendly. Taxis can be arranged by the hotel to the town and iguazu falls and very reasonable. Breakfast is very good.

Dear Mr. Fakouri, We very much appreciate your comments regarding your stay at the Mercure Iguazu Hotel Iru. It is always a pleasure to receive positive feedback. I will share your comments with our team especially with Belen who will be pleased to know that she made your good experience . Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Verónica Obregón General Manager

Relax and have fun

Tripadvisor 评级 5.0/5

LuizL10 Couples - 13/03/2017 经 TripAdvisor 认证的评论

Hotel within the jungle, but with good access roads, great breakfast, pool. fitness center, spa. Good to rest and enjoy Puerto Iguazu and its Cataratas. Good team, it was our 2nd time at that hotel, and I plan to come back.

Dear Luiz, We very much appreciate your comments regarding your stay at the Mercure Iguazu Hotel Iru. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Veronica Obregon General Manager
客户意见评级 5.0/5

匿名 朋友住宿 - 10/02/2017 所有已确认评论

贵酒店环境优雅,设施良好,尤其总台的人员态度和蔼,礼貌,给我留下深刻印象。一次令人难忘的旅行体验。 Muchas gracias!

Excellent place to stay at when visiting the falls

Tripadvisor 评级 5.0/5

Daniel C Couples - 16/05/2016 经 TripAdvisor 认证的评论

On the argentinian side of the border between Brazil and Argentine this récent Hotel well located nearby the falls but far from the beaten tracks offers very confortable rooms, a very nice swimming pool, à nice spa with very good massages and an excellent restaurant with delicious malbec wines. The staff is smiling and very helpful. Great place to stay at!

Dear Mr. Daniel, It was our pleasure to receive you at Mercure Iguazu and we very much appreciate your comments regarding your. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Verónica Obregón General Manager

Forget the outside world

Tripadvisor 评级 5.0/5

LuizL10 Couples - 16/02/2016 经 TripAdvisor 认证的评论

Located inside the jungle, next to a native community. Nice rooms, spa, swimming pool, fitness center. Very good service. Nice breakfast, next to Iguazu Ice Bar and located next to the road to Iguazu Falls, about 30 km from it. I do recommend it.

客户意见评级 4.0/5

匿名 家庭住宿 - 03/01/2016 所有已确认评论

我們非常喜歡新年晚會的安排,溫馨又不失年節歡慶的氣氛。服務生也十分貼心的照顧全場 至於旅館的房務和大廳員工都很稱職的各司其職 唯一感到不便是spa 和三溫暖以及按摩浴池等室內設施只開放下午時段,對於我們這種只入住一晚又遇上天候不佳的陰雨天氣的客人,在當天入住時想要預約室內設施卻早已時段滿檔而隔天早上也無法預約使用白白浪費一個上午,直到中午才失望的帶著正値青少年的孩子辦理退房。 希望這個部分能予以調整,我們明年應該還會選擇來這裡渡假,感謝你們! 期待再次重逢喲

客户意见评级 4.5/5

匿名 朋友住宿 - 08/12/2015 所有已确认评论

當我踏進這旅館的第一步時,便處處都感到了驚喜!它有著一個很高尚典雅寬敞的大廳,櫃臺人員也很有耐心又熟練的為我們解說,並幫我們跟旅行社聯絡兩天瀑布的行程。 在走往房間的路上處處也都充滿時代設計感,打開房門的那一瞬間我們都驚呼了,真的是非常棒也非常舒適的房間,有著一張睡三個人都沒問題的寬敞大床,一旁還有檯燈與沙發,角落也有張辦公桌及椅子,很貼心的設備,還有一大片落地窗可觀賞外圍游泳池景,還附設一個小陽台以及桌椅,燈光暗藏許多玄機,讓人體會到它許多體貼的設計,洗手間也很乾淨明亮,還擁有一間大小很充裕的洗澡間,洗手臺也有許多貼心設計,如多一面小化妝鏡,兩旁也又多了盞小燈等,整體來說,是個能讓人完全好好放鬆的地方! 餐廳也是讓我們很驚喜的地方,有著兩面大大的落地窗,視野與燈光都非常好!看似許多桌椅又不顯得擁擠,我們的早餐是免費的,本以為只有簡單幾樣東西,沒想到卻是完全相反!有許多的麵包,小點心,小甜點,飲料也是多樣化,真的能感受廚師們的用心!

我们最新的 20 评论

合作伙伴包含 TripAdvisor

我们位于周边的其他酒店

我们位于 伊瓜苏港 的所有酒店