Mercure Iguazu Hotel Iru 5 つ星

I recently stayed at the Mercure Iguazu and while the hotel offers some positive aspects, overall, I found it to be a bit tired and outdated. On a positive note, the taxis at the hotel have a standard rate and there's always a driver available whenever you need to go somewhere. However, the rooms were not up to par with what I expected for the price I paid. While the hotel may have been a great choice in the past, it seems that it is now in need of some updates and renovations to justify its current pricing. Overall, I would recommend looking into other options before booking at the Mercure Iguazu

Hotel grounds and rooms were outstanding and would highly recommend it. I would give it a five star but the restaurant is not organized nor efficient. Concerns brought to the Restaurant Manager, Maurico, were not taken seriously and he was dismissive. We waited almost two hours for meals to arrive at the table and we were not the only ones.

Beautiful hotel in the middle of the jungle. Our room faces the beautiful pool and enjoyed the buffet breakfast (with many options for everyone). Hotel staff was so friendly and always helped us with rides into town / to any of our tours. A nice hotel driver took us the brasil side of the falls (that with a taxi / driver you get to skip the line for immigration) and prior took us to an amazing empanadas restaurant. He was so patient and kind which was so greatly appreciated in a new country. Would return :)

Large hotel ideally located for visiting Iguazu Falls complete with spa and swimming pool in a wonderful garden setting. Our room was large and very well equipped with a balcony overlooking the garden with its tropical plants. There is a screen attached and you are advised to use the screen to stop any wildlife/creatures entering your room. Air conditioning was efficient and was well used when we visited as we found the heat outside very hard to deal with. The breakfasts were plentiful and would suit all tastes. Bar snacks and evening meals were well presented and tasty and along with drinks were reasonably priced. All staff were very pleasant and helpful and due to the remoteness of the hotel they will arrange taxis to take guests in to the town of Iguazu and further afield. We enjoyed our stay.

This is a very nice hotel situated in the rainforest. The rooms are adequately sized, very spacious, clean with separate shower. Also a small balcony. The breakfast was buffet style with a good choice of hot and cold food. There is a small bar by the restaurant. The outside pool area was really good and with a pool bar. It is not possible to walk into the Centre of town and reception provided a taxi for 1000 pesos. The journey took about 10-15 mins. The location of the hotel been in the middle of rainforest, there are track roads with no lighting. The staff were accommodating. The hotel is set of two floors with no elevator so if you have any form of disability ask for ground floor room. If you wish to go for evening meal, recommend a taxi to Tatú Carreta steakhouse, fantastic eatery, well priced. Would I stay at this hotel again, for the peace and quiet yes. Only negative comment I have is that we had issue with our credit card, we handed over for security deposit, after completing forms etc, our card mysteriously disappeared, we had not moved from desk, no one else around, nothing at all on the desk, when asked to view cctv, my form suddenly appeared in front of me, I looked under and surprise my card was there. It did take the shine off our arrival but we put it behind us and enjoyed the stay for 2 nights