Mercure Inverness Hotel 4 つ星

お客さまの声 (確認済みレビュー アコーホテルズ) 3.9/5 630 件のレビュー

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Mercure Inverness Hotel - Image 1
Mercure Inverness Hotel - Image 2
Mercure Inverness Hotel - Image 3
Mercure Inverness Hotel - Image 4
Church Street, IV1 1QY INVERNESS, United Kingdom

説明

ホテルのその他の情報

  • An ALLSAFE Clifton Environmental certified hotel

  • Set along the banks of River Ness, in the heart of Old Town

  • In-house bar & restaurant serving authentic local dishes

  • Wedding facilities capable of accommodating 160 guests

  • Central location, within 200 metres from Train Station.

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ホテル所在地

Mercure Inverness Hotel

Church Street
IV1 1QY INVERNESS
United Kingdom

GPS:57.478304, -4.226695

電話番号
ファックス +44 161 388 0915

アクセスと交通機関

ホテルサービス

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敷地内
  • 駐車場
  • レストラン
  • 車椅子でのご利用に対応
  • Wifi
  • 朝食
  • バー
  • 会議室
  • 全館禁煙
  • ルームサービス

33 Church Street Brasserie

33 Church Street Bar and Brasserie offers traditional and internationally inspired cuisine, delicious desserts, a selection of fine wines and cocktails to complement your meal. In a relaxed atmosphere for an enjoyable dining experience.

お客様のご意見

お客様のご意見

実際の宿泊者100%の認証口コミ

詳細はこちら

確認済みレビュー アコーホテルズ  3.9/5  630 件のレビュー

トリップアドバイザーの評価  3.5/5  696 件のレビュー

Fantastic Location!

トリップアドバイザーの評価 5.0/5

LiahonaDad トリップアドバイザー認証口コミ

Ok - we have to admit, we probably aren't your average visitors to Inverness as we really had no interest in going to see the lake (Loch Ness). but we loved the hotel and its central location was so valuable. We were doing everything by train around Scotland so we were very happy to find this hotel is basically one block walk from the train station but you wouldn't know it from the hotel. The Mercure is literally right in the middle of "downtown" Inverness and we were able to walk to so many things we wanted to see. It doesn't look like anything that would draw you in from the outside but we enjoyed the interior including the gold railing staircase from the main floor to the second floor. We especially loved the breakfast dining area with a gorgeous view of the river Ness. In fact the breakfast itself was fantastic - buffet style with lots of choices but we really, really loved making our own fresh squeezed orange juice every morning....so good! I have to admit the room itself was a little smaller than we would have liked with only about two feet from the end of the bed to the wall to walk past but we were out walking and sight seeing so much we really didn't care when we got back to the room - just crashing and sleeping for the most part. It also had all we really needed anyways so nothing to really complain about. We also loved it was so close to some awesome restaurants, Leaky's bookstore, the castle and, my favourite, the candy shop! The staff were also very attentive and helpful. the only thing I did struggle with was the lack of a mini-fridge in the room since I have a med that has to stay cold (a common thing we found at several hotels on this trip) but the staff were able to keep it safe in a hotel fridge and I was able to access it when I needed. The bottom line is - we enjoyed our stay here!

Dear Guest We very much appreciate your comments regarding your stay at the Mercure It is always a pleasure to receive positive and constructive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Fraser Peterkin

Comfortable stay in the heart of Inverness

トリップアドバイザーの評価 4.0/5

Travel33480356619 トリップアドバイザー認証口コミ

My wife and I spent two (2) nights, with our tour group, at the Mercure Inverness Hotel and were very pleases with our stay. The room was comfortable and well appointed. What was interesting were the ear plugs provided by the hotel. The location sits near the River Ness which is situated in a congested area of nightclubs and pubs. We stayed mid-week without any issues. My guess is the area gets quiet rowdy and noisy on weekend nights The restaurant is good. The morning continental breakfast was fine. Overall, we enjoyed our time at the hotel,

Dear Guest We very much appreciate your comments regarding your stay at the Mercure It is always a pleasure to receive positive and constructive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Fraser Peterkin

Excellent location; Needs improvement

トリップアドバイザーの評価 3.0/5

mota1965 トリップアドバイザー認証口コミ

The location of Mercure is fantastic as it is right next to the river and right in the heart of Inverness. However, and given its age, it needs some improvements both in the rooms and in the common areas. It's not a new issue, but the Mercure chain must look at this jewel in the crown and produce the improvements that the hotel needs.

Dear Guest Thank you for taking the time to leave us review. We appreciate your constructive feedback and we understand that there are some areas we can can work on to improve our customer experience. We hope when you return to the area you come back to see us and the improvements we have made. Kind Regards Jason McLeod Operations Manager

Convenient and quiet

トリップアドバイザーの評価 4.0/5

polarbug Solo travel - トリップアドバイザー認証口コミ

Good location a short walk from the station and overlooking the river. Only a stopover on the way further north, after arriving on a late train. Quiet comfortable room on the river side of the hotel. Good breakfast with varied choice. Good internet

Dear Guest Thank you very much for your review, we really appreciate good constructive feedback, and we hope to welcome you back again soon. Kind Regards Jason McLeod Operations Manager

Parking fine

トリップアドバイザーの評価 1.0/5

nhu t トリップアドバイザー認証口コミ

Everything was fine until they charged us a £90 parking violation. We followed the instruction of the hotel to register our license plate at the front desk and they told us they would charge the parking fee of £10/night (if i remember correctly) to the card. Great, sound good! They lied. Make sure you get a receipt of some kind for your parking so you can dispute later.

Dear Guest We are sorry you had this issue with the car parking, the guest is responsible for entering their own car registration into the system. If this was done incorrectly this will have resulted in your parking fine. Please get in touch with the hotel with a copy of your fine and your reservation number and we can take a look at this for you. Kind Regards Fraser Peterkin

との提携 TripAdvisor

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