Mercure Inverness Hotel 4 つ星

お客さまの声 (確認済みレビュー アコーホテルズ) 3.9/5 613 件のレビュー

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Mercure Inverness Hotel - Image 1
Mercure Inverness Hotel - Image 2
Mercure Inverness Hotel - Image 3
Mercure Inverness Hotel - Image 4
Church Street, IV1 1QY INVERNESS, イギリス

説明

ホテルのその他の情報

  • An ALLSAFE Clifton Environmental certified hotel

  • Set along the banks of River Ness, in the heart of Old Town

  • In-house bar & restaurant serving authentic local dishes

  • Wedding facilities capable of accommodating 160 guests

  • Central location, within 200 metres from Train Station.

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ホテル所在地

Mercure Inverness Hotel

Church Street
IV1 1QY INVERNESS
イギリス

GPS:57.478304, -4.226695

電話番号
ファックス +44 161 388 0915

アクセスと交通機関

ホテルサービス

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敷地内
  • 駐車場
  • レストラン
  • 車椅子でのご利用に対応
  • Wifi
  • 朝食
  • バー
  • 会議室
  • 全館禁煙
  • ルームサービス

33 Church Street Brasserie

33 Church Street Bar and Brasserie offers traditional and internationally inspired cuisine, delicious desserts, a selection of fine wines and cocktails to complement your meal. In a relaxed atmosphere for an enjoyable dining experience.

お客様のご意見

お客様のご意見

実際の宿泊者100%の認証口コミ

詳細はこちら

確認済みレビュー アコーホテルズ  3.9/5  613 件のレビュー

トリップアドバイザーの評価  3.4/5  765 件のレビュー

Good room but needs tweaking

トリップアドバイザーの評価 3.0/5

Venture14873651086 トリップアドバイザー認証口コミ

Noisy room needs soundproof windows. We stayed here yesterday the room was so noisy from outside i couldnt sleep nice hotel but windows need soundproofed Would stay again if room 308 gets soundproofed windows and plugs by bed

Fab Stay

トリップアドバイザーの評価 5.0/5

Jude G トリップアドバイザー認証口コミ

Stayed for 4 days for New Year. Fantastic stay room quality lovely and clean and very comfortable. Staff were very helpful. Big shout out to Silvi and Scott for being so helpful and friendly. Would love to come back

Dear Guest, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Silvi and Scott will be pleased to read this.

Best hospitality in Inverness highly recommended…

トリップアドバイザーの評価 5.0/5

Cruiser65699973680 トリップアドバイザー認証口コミ

I stayed 3 nights in Mercure Inverness everything was top notch room cleanness was great food and F&b service was amazing. Best part all the staff was very kind and highly professional food was top notch I’ll definitely recommend this hotel to everyone. Jo and Akansha was very helpful in Front desk rest all the staff was amazing. Keep it up the great work.

Dear Guest, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. The team will be delighted to hear this.

Average stay

トリップアドバイザーの評価 3.0/5

iwilkiwil トリップアドバイザー認証口コミ

Room was adequately large, however the barhroom was unbelievably small as compared to the size of the room. Bed was comfy enough. Breakfast was okay. The downside is the windows, they were not able to filter out the noise from the outside, hence affecting our quality of sleep (random noise woke us up).

Dear Guest Thank you for taking the time to leave us a review, please allow me to express my sincere apologies you experienced with the external noise. We appreciate your constructive feedback as we look to improve at every opportunity.

Cramped, basic and understaffed

トリップアドバイザーの評価 2.0/5

R B トリップアドバイザー認証口コミ

How this place has 4 stars I have no idea. The only pros are that the room was clean, and all the staff were super warm and friendly. But it was so understaffed, it took 20 mins of queuing to check in. No one to help me with bags as a heavily pregnant solo traveler. In general it feels like a budget hotel, the compact double is a tiny depressing room, very very basic, with weird lighting and noisy from both the street and the corridor. Bathroom drains smelled bad! Breakfast was sad and unappealing, not worth the add on price. I stared at the scrambled egg for a good while trying to work out what it was. Parking was expensive and I was lucky to get a space. So many nicer and similarly priced places in this city.

Dear Guest Thank you for taking the time to share your feedback regarding your recent stay with us. I appreciate your kind words about the cleanliness of the room and the warmth of our staff. However, I sincerely regret that your experience did not meet the expectations associated with our hotel. I acknowledge your concerns regarding the check-in process and the staffing levels. We strive to provide a comfortable stay for all of our guests, and I understand that it can be frustrating to experience delays. Additionally, I apologize for the discomfort you encountered with the room size and the issues related to the bathroom. Your comments regarding the breakfast offerings and parking costs have been noted, and I will ensure that they are reviewed with our team. We value your input as it helps us improve our services. Thank you once again for sharing your thoughts, and I hope you will consider returning to us in the future. Jason McLeod Operations Manager

との提携 TripAdvisor

その他のウェブユーザーの評価

  • 1,101 件のレビュー 8.6/10 ロケーション
  • 1,439 件のレビュー 6/10 客室
  • 1,379 件のレビュー 8.4/10 サービス
  • 29 件のレビュー 2.8/10 インターネット
  • 781 件のレビュー 4.1/10 快適さ
  • 622 件のレビュー 8.7/10 朝食
  • 467 件のレビュー 6.4/10 清潔さ
  • 336 件のレビュー 5.1/10 雰囲気

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