Mercure Ayr Hotel 3 stelle

Giudizio clienti (Valutazione ALL) 4.3/5 418 recensioni

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Descrizione

I plus dell'hotel

  • Within two miles of Ayr station and Prestwick airport

  • Seven meeting rooms accommodating up to 200 guests

  • Overlooking the seafront, providing excellent coastal views

  • Central location in Ayr

Le nostre sistemazioni

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Posizione dell'hotel

Mercure Ayr Hotel

Dalblair Road, Ayr
KA7 1UG AYR
Regno Unito

Coordinate GPS:55.460657, -4.63166

Accesso e trasporti

Servizi alberghieri

Check-in dalle - Check-out fino alle

In sede
  • Parcheggio
  • Ristorante
  • Accessibile con sedia a rotelle
  • Wifi
  • Colazione
  • Bar
  • Sale riunioni
  • Servizio in camera

THE BRASSERIE

Rilassatevi nella Brasserie sorseggiando un caffè o gustando un pasto informale: questo ristorante dallo stile unico offre un'ampia scelta di pietanze internazionali, dagli snack veloci ai pasti da 3 portate, il tutto accompagnato da ottimi vini.

Le recensioni dei nostri clienti

Le recensioni dei nostri clienti

Recensioni certificate al 100% lasciate da ospiti che hanno realmente soggiornato presso le nostre strutture

Per saperne di più

Valutazione ALL  4.3/5  418 recensioni

Giudizio TripAdvisor  3.4/5  1.102 recensioni

Doing well

Punteggio Tripadvisor 4.0/5

Matthew K Recensione certificata TripAdvisor

The friendly local staff at this hotel, do well at providing hospitality and a good service. They also do well to present a child of the 1960's to current day standards. The decor may not be in vogue, but generally I found nothing to complain about and everything was clean and tidy. My 6th floor front facing room provided a panoramic view out to Arran and was conducive to a good nights sleep. As a compact double, it was ideal for a solo traveler and the bathroom was larger than expected. The only thing maintenance need to work on, is making the bedroom doors quieter and easier to close. The breakfast room is spacious and popular with groups of golfers staying over. The buffet catered for lots of tastes and the hot food items are served onto your plate by a member of staff. Convenience is key here as it's literally a town centre location, with the Gaiety Theatre and bus station just across the road. The somewhat depressing railway station is within a 10 minute walk. Turning to pricing, I booked during a 20% off sale and was happy with the value for money it represented for the product on offer. Rates at other times can be harder to justify and play on this being the only large central hotel in the heart of town.

Dear Scotsjimbo, Thank you sincerely for this wonderful five-star review of your recent stay with us. I am delighted that you enjoyed your time with us and very much look forward to welcoming you back. It is great to read that you really enjoyed your stay with us here at the Mercure Ayr Hotel! I will certainly pass on your comments to the team to let them know what a great job they are doing! Especially the team members that excelled. Seeing their names on TripAdvisor/social media with such an accolade is a real boost to morale. We certainly hope to look forward to welcoming you on your next visit to Ayr. Kind Regards

Comfortable Hotel in excellent location

Punteggio Tripadvisor 5.0/5

Pauline B Viaggio con amici - Recensione certificata TripAdvisor

We stayed to visit family, we didn’t expect to have a sea view! Room including the bed was comfortable. Good shower. Excellent breakfast, good bar, really friendly and helpful staff. Only negative is the hotel could do with a decor refresh, but it’s not a brand new hotel so decor was acceptable. Watch where you park the car, seagulls leave calling cards on your car, but that’s what is expected at the coast

Dear Pauline, Thank you sincerely for this wonderful five-star review of your recent stay with us. I am delighted that you enjoyed your time with us and very much look forward to welcoming you back when you are next in Ayr. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all our staff as we strive to continuously improve the quality of our services. Kind Regards

Rather disappointing

Punteggio Tripadvisor 2.0/5

Jo H Recensione certificata TripAdvisor

Great location and central. Front of house staff were very friendly. However very tired deco and standards of cleanliness. Chairs in bar embarrassingly frayed. We stayed for four nights and coffee/tea wasn’t replaced— dirty cups left in room each day. Dirty dishes and rubbish bags left by the lifts from the Housekeeping team. Furniture scratched and peeling away. Bathroom extractor fan not working. No plug sockets near beds. Stayed in Mercure hotels before and this was disappointing compared to others.

Dear Pjon, We very much appreciate your comments regarding your booking at Mercure Ayr Hotel. It is always helpful to receive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all our staff as we strive to continuously improve the quality of our services. Kind Regards

Jurassic Park Couple!!!

Punteggio Tripadvisor 3.0/5

JakeLeighh Recensione certificata TripAdvisor

Had an amazing weekend with my wife but unfortunately a couple next door a married couple were listening to what I think was Jurassic Park till late into the morning, I hope both of the boys had a goodnight but please be considerate of other guest. Apart from that we had an amazing weekend.

Dear Guest, We very much appreciate your comments regarding your booking at Mercure Ayr Hotel. It is always helpful to receive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all our staff as we strive to continuously improve the quality of our services. Kind Regards

£30 PER DAY TO PARK A CAR

Punteggio Tripadvisor 1.0/5

Travel325680 Recensione certificata TripAdvisor

DO NOT USE THIS HOTEL. They do not make you aware that the hotel car park is a private car park charging £30 PER DAY to park your car! They absolutely know that they are causing people to pay this by not being honest on their website. The staff just say - it’s a private but it’s the hotel car park

Dear Guest, We very much appreciate your comments regarding your booking at Mercure Ayr Hotel. It is always helpful to receive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all our staff as we strive to continuously improve the quality of our services. Kind Regards

In collaborazione con TripAdvisor

Altri utenti web che hanno valutato il nostro hotel

  • 356 recensioni 9.1/10 Posizione
  • 618 recensioni 6.5/10 Camera
  • 604 recensioni 8.6/10 Servizio
  • 260 recensioni 6.9/10 Pulizia
  • 226 recensioni 7.4/10 Colazione
  • 166 recensioni 5.2/10 Cibo
  • 129 recensioni 3.7/10 Servizi
  • 128 recensioni 5.3/10 Rapporto qualità/prezzo

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