Mercure Glasgow City Hotel 3 Sterne

Note Kundenmeinungen (Bewertung ALL) 4.2/5 1.463 Bewertungen

Bestpreisgarantie
Mercure Glasgow City Hotel - Image 1
Mercure Glasgow City Hotel - Image 2
Mercure Glasgow City Hotel - Image 3
Mercure Glasgow City Hotel - Image 4
201 Ingram Street, G1 1DQ GLASGOW, Großbritannien

Beschreibung

Hotel-Extras

  • Kostenpflichtiger Parkplatz vor Ort (nach Verfügbarkeit)

  • Within walking distance of the Glasgow Royal Concert Hall

  • The Ingram Street café bar offers a variety of light meals & snacks

  • Six fully-equipped function rooms which can host 220 people

  • Central location, nearby Queen Street train station

Unsere Unterkünfte

Dieses Hotel buchen
Zimmer 1

Lage des Hotels

Mercure Glasgow City Hotel

201 Ingram Street
G1 1DQ GLASGOW
Großbritannien

GPS:55.860086, -4.249992

Tel
Fax +44 161 388 0915

Erreichbarkeit und Anbindung

Hoteldienstleistungen

Check-in ab - Check-out bis

Vor Ort
  • Restaurant
  • Rollstuhlgängig
  • WLAN
  • Frühstück
  • Bar
  • Konferenzräume
  • 100 % Nichtraucherhotel
  • Zimmerservice
In der Nähe
  • Parkplatz

BAGIO CAFE BAR

Nicht vertragliches Foto

Die Café Bar Bagio bietet verschiedene leichte Gerichte und Snacks. Für ein komplettes Abendessen finden Sie zahlreiche internationale Restaurants in unmittelbarer Nähe des Hotels. Der Zimmerservice serviert Ihnen rund um die Uhr kleine Mahlzeiten.

Unsere Gästebewertungen

Unsere Gästebewertungen

100% Zertifizierte Bewertungen von Gästen, die tatsächlich bei uns waren

Weitere Infos

Bewertung ALL  4.2/5  1.463 Bewertungen

Note Kundenmeinungen 3.5/5

Thomas D. Familien - Bestätigte Mitteilungen ALL

Dear Thomas D., Thank you for taking the time to share your feedback. We are pleased to hear that, aside from the refurbishment disruption, everything else about your stay was satisfactory. However, we sincerely apologise for the noise caused by the ongoing renovation works and, in particular, that you were not adequately informed about this before or during your stay. We fully understand how disruptive drilling and hammering from 9:00 am onwards can be, especially when guests are expecting a peaceful and relaxing stay. We appreciate that advance communication is important, and we are sorry that this was not handled to the standard you should expect from us. Our refurbishment is being carried out to improve and modernise the hotel, but we recognise that the work can cause inconvenience while it is underway. Your feedback regarding the communication of the works has been shared with our management team. Thank you again for bringing this to our attention. We hope to have the opportunity to welcome you back once the improvements are complete and provide you with the experience you deserve. Kind regards, Anup Singh Mercure Glasgow City Hotel

Note Kundenmeinungen 3.5/5

Sven U. Geschäftsreisende - Bestätigte Mitteilungen ALL

Dear Sven U., Thank you for taking the time to share such detailed feedback following your recent stay. We are pleased to hear that you found our team friendly and efficient on arrival, and that our colleagues were able to assist with recommendations for food and arrange your early breakfast bag. We are also glad that you were happy with the hot water and shower pressure. However, we are genuinely sorry that your short stay was disrupted by construction noise during the night. We fully understand how frustrating this must have been, particularly after a long day of travel and with such an early departure. The fact that our reception team was not aware of the work taking place at the time is also disappointing, and we apologise that we were unable to provide you with appropriate information or assistance. We are equally sorry that the breakfast bag did not meet the standard you expected or the arrangement communicated to you in advance. The selection and presentation you describe, particularly the condition of the pastries and the lack of a spoon, clearly fell short of what we would expect to provide. We also understand your disappointment regarding the breakfast charge and will ensure your comments are brought to the attention of the relevant management team. Regarding the condition of the hotel, we appreciate your acknowledgement that the bedroom and bathroom were relatively clean, while we recognise your concerns about the corridors, carpets, walls and general appearance. Our refurbishment programme is indeed underway, and we understand your frustration that the improvements have not yet been completed throughout the hotel. As a valued returning guest of the chain, your feedback is particularly important to us. We are sorry that this visit did not reflect the experience you have come to expect, and we sincerely appreciate the detailed and constructive nature of your comments. Kind regards, Anup Singh Mercure Glasgow City Hotel

Note Kundenmeinungen 4.5/5

Raffaela A. Alleinreisende - Bestätigte Mitteilungen ALL

Dear Raffaela A., We very much appreciate your comments regarding your stay at the Mercure Glasgow City Hotel. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Matthew McNaught Mercure Glasgow Team

Note Kundenmeinungen 4.0/5

Katrin W. Paare - Bestätigte Mitteilungen ALL

Dear Katrin W., Thank you so much for sharing your feedback. We’re delighted that our central location, friendly team, and breakfast coffee made a great impression on you. We’re currently renovating parts of the hotel to make future stays even better, and we appreciate your patience during this time. We’re also glad you enjoyed our idea of giving away coffee grounds — We hope to welcome you back once everything is refreshed. Sincerely, Rohan Jain Duty Manager Mercure Glasgow Team

Note Kundenmeinungen 4.0/5

Jan R. Freunde - Bestätigte Mitteilungen ALL

Dear Mr Lage, Thank you for sharing your detailed feedback following your stay with us. We're pleased to hear that you found the bed comfortable and enjoyed our breakfast selection and the variety offered. It's also great to know that you preferred having breakfast served in the restaurant during this visit. We appreciate your understanding regarding our ongoing renovation project. As you noted, many areas of the hotel are currently being upgraded, and we are working hard to enhance both our guest rooms and facilities. We regret that the condition of your room did not fully meet expectations, and we appreciate you bringing the maintenance concerns in the bathroom to our attention. These improvements are a key part of the renovation process. We also understand your disappointment about not being able to receive an upgrade during this stay, as room availability has been limited while renovation work is underway. Thank you again for your valuable feedback. We hope you will consider giving us another opportunity in the future once the renovation is complete, so we can provide the improved experience we are working toward. Kind regards, Matthew McNaught Mercure Reception Team

So bewerten andere Internetnutzer unser Hotel

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