Mercure Brighton Seafront Hotel 4 звезды

Примечание: отзывы клиентов (Рейтинг ALL) 4.2/5 Отзывов: 2 028

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Mercure Brighton Seafront Hotel - Image 1
Mercure Brighton Seafront Hotel - Image 2
Mercure Brighton Seafront Hotel - Image 3
Mercure Brighton Seafront Hotel - Image 4
149 Kings Road, BN1 2PP BRIGHTON, Великобритания

Описание

Особенности отеля

  • Our fantastic restaurant, bar & terrace on the Brighton seafront provides an idyllic backdrop

  • Grade II listed building with original features and newly refurbished bedrooms

  • The Coast View Suite is the ideal backdrop for weddings

  • The famous Bandstand is directly opposite the hotel

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Расположение отеля

Mercure Brighton Seafront Hotel

149 Kings Road
BN1 2PP BRIGHTON
Великобритания

GPS:50.822763, -0.155482

Телефон
Факс +44 161 388 0915

Доступ и транспорт

Гостиничные услуги

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При отеле
  • Парковка
  • Ресторан
  • Доступ на инвалидном кресле
  • Wi-Fi
  • Завтрак
  • Бар
  • Помещения для деловых встреч
  • Курение на территории отеля запрещено
  • Обслуживание в номере

Coastal Brighton

Coastal is perfect for those looking to escape the bustle of the city, our restaurant on Brighton seafront allows you to indulge in fine selected dishes from our brunch & dinner menu, plus a range of exclusive local wines and Brighton-inspired cocktails.

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Рейтинг ALL  4.2/5  Отзывов: 2 028

Рейтинг TripAdvisor  3.6/5  Отзывов: 787

Afternoon tea for my Aunt's wake

Примечание: Tripadvisor 5.0/5

Amanda I Реальные отзывы TripAdvisor

We booked the Mercure Brighton to hold a wake for my aunt. Olivia was great to deal with and all the staff were so helpful. We had selected afternoon tea to have on the day, and the room was all laid out really well. The food was very well received and delicious. We thought it was great value for money. All in all, we couldn't fault the service, location and staff.

Dear Amanda, Thank you sincerely for taking the time to share your feedback during what we know must be a difficult period for you and your family. We are truly honoured that you chose the Mercure Brighton Seafront Hotel to host your aunt’s wake. I’m very pleased to hear that Olivia looked after you so well and that our team provided the support and care you needed on the day. It means a great deal to us to know that the room setup, afternoon tea selection, and overall service met your expectations and offered comfort to you and your guests. Your kind words about the food, presentation, and value are deeply appreciated. We are glad to have been able to contribute to a respectful and thoughtful farewell. On behalf of the entire team, please accept our heartfelt condolences once again. If there is ever anything further we can assist you with, we are here for you. Warm regards, Ioannis Biternas Operations Manager Mercure Brighton Seafront Hotel

Great hotel on Brighton Seafront

Примечание: Tripadvisor 5.0/5

YJD62 Реальные отзывы TripAdvisor

We enjoyed a truly wonderful stay at this hotel. The staff are so friendly, helpful and also very professional. We were upgraded to the junior suite which was fabulous. The hotel itself is a beautiful building right on the seafront offering excellent food and drinks in the tastefully decorated bar/restaurant area which has a lovely ambiance. It’s almost opposite the bandstand so a really good location too. I would definitely recommend it. We’ll be back.

Dear YJD62, Thank you very much for sharing such a wonderful review of your recent stay with us. We’re thrilled to hear that you had a truly enjoyable experience. It’s fantastic to know you found our team friendly, helpful, and professional — they will be delighted by your kind words. We’re also glad you enjoyed the complimentary upgrade to the Junior Suite and that it added something special to your visit. Your comments about our beautiful seafront building, the quality of our food and drinks, and the relaxing atmosphere in our bar and restaurant are greatly appreciated. Our location opposite the iconic bandstand is something we’re very proud of, and we’re pleased it enhanced your stay. Thank you sincerely for your recommendation. We look forward to welcoming you back for another wonderful stay by the Brighton seafront. Warm regards, Ioannis Biternas Operations Manager Mercure Brighton Seafront Hotel

A room with a view!

Примечание: Tripadvisor 5.0/5

Beechy78 Реальные отзывы TripAdvisor

Regular visitors to Brighton but first time staying here, would definitely recommend. Excellent location opted for the prestige room 112 huge balcony overlooking the seafront would be amazing in the summer. The hotel and room were spotless, bed was really comfortable. The bathroom had a large shower and the products were a nice touch. The room temperature can be adjusted to suit your own preference. We didn’t bother with breakfast as there are lots of places nearby. We used the car park it was £28 a day which sounds expensive but I guess you pay for the convenience the multi storey around the corner would have been £25 anyway. We would definitely stay here again.

Dear Beechy78, Thank you so much for taking the time to share your review, and for choosing to stay with us during your visit to Brighton. We're delighted to hear that your first stay at our hotel was such a positive experience. Room 112 is certainly a guest favourite, and we’re so pleased you enjoyed the spacious balcony and its beautiful seafront views — it truly is stunning, especially in the summer months. It’s wonderful to know you found your room spotless, the bed comfortable, and the bathroom amenities added an extra touch to your stay. We’re also glad the adjustable room temperature helped make your stay even more comfortable. Thank you as well for your comments regarding parking. You're absolutely right — while on‑site parking can seem a little higher, many guests appreciate the convenience, especially as nearby alternatives can be similarly priced. We really appreciate your recommendation and are delighted to hear that you would stay with us again. We look forward to welcoming you back on your next trip to Brighton. Warm regards, Ioannis Biternas Operations Manager Mercure Brighton Seafront Hotel

Stay somewhere else

Примечание: Tripadvisor 1.0/5

Stringtheories Реальные отзывы TripAdvisor

Only 1 night here but that was way too long. My room was in the rear mews. It was minus 2C outside and the heating couldn’t cope. The front desk suggested turning the air conditioner on in heat mode but that produced nothing. I spent the night in my coat in bed. There are 2 power sockets and only one by the desk. No beside power to charge your gizmos. The bathroom sink leaked water down the drain so wouldn’t fill and the bathroom mirror was so far away you need binoculars to shave. The breakfast was average but at least you get a view of the sea. The Mercure has helpful staff but Accor management have cost reduced it to well below Travelodge quality. To claim this is a 4 star property is laughable. The location is good on the seafront but you’ll have an unpleasant stay here.

Dear Stringtheories, Thank you for taking the time to share your feedback, although I am truly sorry to hear about the discomfort and frustration you experienced during your stay. This is certainly not the impression we want any guest to leave with, and I genuinely regret that we fell short of your expectations. I’m especially concerned to hear about the heating issues in your mews room during the very cold weather. While the air‑conditioning units are designed to provide additional heating support, it’s clear that this did not function as it should. Spending the night feeling cold is unacceptable, and I sincerely apologise for the discomfort this caused. Our maintenance team has been instructed to fully inspect the room’s heating system to ensure this does not happen again. Your comments regarding power sockets, the bathroom sink, and the mirror distance have also been noted. These details matter, and I appreciate you highlighting them. We will be reviewing these points as part of our ongoing improvement plans for the mews rooms. I am glad to hear that you found our staff helpful — they always aim to support guests wherever possible — though I am disappointed that the condition of the room and your overall experience overshadowed their efforts. While we do constantly balance investment with guest value, your feedback makes it clear that further attention is needed to ensure consistency with our four‑star standards. Thank you again for bringing these matters to our attention. I genuinely hope you might consider giving us another opportunity in the future, so we can provide you with the comfortable and enjoyable stay that you should always expect from us. Warm regards, Ioannis Biternas Operations Manager Mercure Brighton Seafront Hotel If you’d like a more concise or slightly firmer version, I can adjust it for you. Provide your feedback on BizChat

Overcharginng

Примечание: Tripadvisor 3.0/5

DAVID G Реальные отзывы TripAdvisor

Lovely bar and staff but was very annoyed when I found out I was being overcharged by 10% every time I went to the bar. I noticed that the price in the drinks menu is different to what you get charged at the bar - a 60p per pint overcharge! Having spent a lot of time there over summer ( I live locally), it annoyed me to think how much I've been overcharged it total.

Dear David, Thank you for taking the time to share your feedback. While I’m pleased to hear you’ve enjoyed our bar and found the team lovely, I’m very sorry that you experienced frustration regarding the pricing differences. I want to reassure you that overcharging is never our intention, and I completely understand your concern — especially as a regular local guest. The discrepancy you mentioned between the printed menu price and the amount charged at the bar should not occur, and I apologise sincerely for this. We are currently reviewing our bar pricing and POS system to ensure everything aligns correctly. Thank you again for bringing this to our attention, and for your continued support as a local. We truly appreciate it. Warm regards, Ioannis Biternas Operations Manager Mercure Brighton Seafront Hotel

В сотрудничестве с TripAdvisor

Другие интернет-пользователи оценили наш отель

  • 1 264 Отзывов 8.2/10 Расположение
  • 2 447 Отзывов 6.1/10 Номер
  • 2 411 Отзывов 9.2/10 Сервис
  • 21 Отзывов 3.8/10 Интернет
  • 1 044 Отзывов 4.9/10 Комфорт
  • 993 Отзывов 4.5/10 Чистота
  • 917 Отзывов 8/10 Завтрак
  • 915 Отзывов 4.8/10 Удобства

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