Mercure Bradford Bankfield Hotel 3 звезды

Примечание: отзывы клиентов (Рейтинг ALL) 3.7/5 Отзывов: 529

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Mercure Bradford Bankfield Hotel - Image 1
Mercure Bradford Bankfield Hotel - Image 2
Mercure Bradford Bankfield Hotel - Image 3
Mercure Bradford Bankfield Hotel - Image 4
Bradford Road, West Yorkshire, BD16 1TU BINGLEY, Великобритания

Описание

Особенности отеля

  • Within walking distance of the tranquil River Aire

  • 19th century gothic mansion with original features

  • Regularly holds Asian weddings for up to 300 guests

  • Five miles from the famous Haworth & Bronte Parsonage Museum

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Расположение отеля

Mercure Bradford Bankfield Hotel

Bradford Road, West Yorkshire
BD16 1TU BINGLEY
Великобритания

GPS:53.834417, -1.815748

Телефон
Факс +44 161 388 0915

Доступ и транспорт

Гостиничные услуги

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При отеле
  • Парковка
  • Ресторан
  • Доступ на инвалидном кресле
  • Wi-Fi
  • Бар
  • Помещения для деловых встреч
  • Курение на территории отеля запрещено
  • Обслуживание в номере

THE BRASSERIE

You can really unwind in The Brasserie. Whether you are meeting for a chat over coffee or looking for an informal bite to eat, this individually styled restaurant offers a wide selection of internationally inspired dishes.

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Рейтинг ALL  3.7/5  Отзывов: 529

Рейтинг TripAdvisor  3.3/5  Отзывов: 1 272

Terrible

Примечание: Tripadvisor 2.0/5

Road792700 Реальные отзывы TripAdvisor

Had the company xmas party here , the food was shocking, ran out of most drinks on the bar ...Will be the first and last booking a party here ...it was abysmal....

Dear Guest, Thank you for taking the time to share your feedback. We are very sorry to hear that your experience at the Christmas party did not meet expectations. Please accept our sincere apologies for the issues you encountered with the food and the availability of drinks at the bar. This is certainly not the standard we strive to deliver, especially for special events, and we fully understand how disappointing this must have been. Your comments have been shared with our events, kitchen, and bar management teams so they can investigate what went wrong and take appropriate action to prevent this from happening again. We would appreciate the opportunity to discuss this further with you. If you are willing, please contact the hotel directly so we can address your concerns in more detail. Kind regards, Reception Team Mercure Bradford Bankfield Hotel

Great Christmas stay

Примечание: Tripadvisor 5.0/5

Dreamer24246951090 Реальные отзывы TripAdvisor

Brilliant service throughout, the staff couldn't do enough for us. Our room was very nice and cosy, brilliant large bed. My food allergy was taken into consideration and thete wete no problems. We all had a little gift on Christmas day!

Dear Guest, Thank you so much for your wonderful review. We are absolutely delighted to hear that you received brilliant service throughout your stay and that our team looked after you so well. It’s great to know you found your room cosy and comfortable and enjoyed the large bed. We’re especially pleased that your food allergy was handled with care and that everything went smoothly for you. We’re also glad you enjoyed the little Christmas gift – it’s lovely to hear it added to your experience. Thank you again for your kind feedback, and we truly hope to welcome you back very soon. Kind regards, Reception Team Mercure Bradford Bankfield Hotel

Awful!!

Примечание: Tripadvisor 1.0/5

Andrew Q Реальные отзывы TripAdvisor

This hotel does not do the Mercure name any favours at all. The whole place is run down and in urgent need of a refurbishment. My room was smallish and old fashioned, with a mixture of types of old furniture in poor condition. The chair had marks on it, the heater had one wheel missing and the other broken altogether, the basin had lamination splitting and peeling, the timber around the window was degrading and peeling, there were water stains and dust on the fittings. Luckily I was only there for one night and only paying £42. We were offered a free drink if we lodged a review so the barman watched as we went through the process before he would give us our drink. The bar was small and dominated by a large TV. We had our drink in a corridor outside. The shower water pressure was weak and the temperature luke warm. I opened the window to see smouldering pile in the garden that was apparently a bon fire the night before. It was like the end of the world. Breakfast was actually OK with a wide variety of typical options including eggs, bacon and croissants.

Dear Guest, Thank you for taking the time to share your detailed feedback. We are truly sorry to hear that your experience did not meet the standards you rightly expected from a Mercure hotel. Your comments regarding the condition of the room, furniture, heating, bathroom fittings, and general maintenance are very concerning, and we sincerely apologise for the disappointment this caused. Please be assured that this feedback has been escalated to our management and maintenance teams for urgent review. We are also sorry to hear about your experience in the bar area and the discomfort caused by the surrounding environment. This is not the welcoming atmosphere we aim to provide, and your comments will be addressed with the relevant teams. On a positive note, we are pleased that you found the breakfast to be enjoyable with a good selection available. We truly appreciate you acknowledging this. Once again, we apologise for the shortcomings during your stay and thank you for bringing these matters to our attention. Your feedback is invaluable as we continue to work on improvements. We hope you may consider giving us another opportunity in the future to offer you a much better experience. Kind regards, Reception Team Mercure Bradford Bankfield Hotel

Parking

Примечание: Tripadvisor 1.0/5

Stephen F Реальные отзывы TripAdvisor

Stopped to enquire about room rates and availability for some customers of ours and recieved a parking fine, beware, will not be using this hotel

Dear Guest, Thank you for bringing this to our attention, and we are very sorry to hear about this frustrating experience. Please accept our sincere apologies for the inconvenience caused with the parking fine while you were simply enquiring about room availability. This is certainly not the impression we wish to give, and we fully understand how upsetting this must have been. Our car park is managed by a third-party parking company, and registration is required even for short visits. However, this should have been clearly explained to you, and we are sorry that this did not happen on this occasion. Once again, we apologise for your experience and hope you may reconsider using the hotel in the future. Kind regards, Reception Team Mercure Bradford Bankfield Hotel

Brilliant place

Примечание: Tripadvisor 5.0/5

Christopher B Реальные отзывы TripAdvisor

Me and my Chase stayed at this hotel. He’s going through a Disney phase at the moment, and this hotel is brilliant as it looks like a castle to him. The staff are amazing especially indie who is lovely to me and my little boy I will always stay at this hotel

Dear Christopher, Thank you so much for your lovely review! We’re delighted that Chase enjoyed the castle-like feel of the hotel—it sounds like the perfect Disney-inspired stay! We’ll be sure to pass on your kind words to Indie. It means so much to us that you’ll always choose to stay with us, and we can’t wait to welcome you and Chase back soon! Ernest Mugadza Operations Manager Mercure Bradford Bankfield Hotel

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Другие интернет-пользователи оценили наш отель

  • 515 Отзывов 9.3/10 Расположение
  • 1 456 Отзывов 5.9/10 Номер
  • 1 865 Отзывов 8.7/10 Сервис
  • 9 Отзывов 5.9/10 Интернет
  • 630 Отзывов 4.5/10 Чистота
  • 438 Отзывов 8.1/10 Завтрак

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