Mercure Manchester Piccadilly Hotel bintang 4

Catatan tamu Avis (Peringkat ALL) 3.7/5 1.079 ulasan

Mercure Manchester Piccadilly Hotel - Image 1
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Deskripsi

Keistimewaan hotel

  • Wedding facilities capable of accommodating 800 guests

  • Walking distance to Manchester Picadilly Station

  • Within walking-distance of Manchester Arena

  • Nearby the famous Arndale shopping Centre

Akomodasi kami

Pesan hotel ini
Kamar 1

Lokasi hotel

Mercure Manchester Piccadilly Hotel

Portland Street
M1 4PH MANCHESTER
Britania Raya

GPS:53.479874, -2.237445

Akses dan Transportasi

Layanan hotel

Check-in dari - Check out sampai

Di properti
  • Parkir
  • Restoran
  • Dapat diakses kursi roda
  • Pusat kebugaran
  • Wi-Fi
  • Air conditioner
  • Sarapan
  • Bar
  • Ruang rapat
  • Properti 100% Bebas Rokok
  • Room service
Di dekat properti
  • Parkir

LEVEL 3 LOUNGE AND RESTAURANT

This individually styled restaurant offers a wide selection of internationally inspired dishes. These range from quick snacks to three course meals and are complemented by a range of fine wines from around the world.

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Peringkat ALL  3.7/5  1.079 ulasan

Peringkat TripAdvisor  3.5/5  4.995 ulasan

Disappointed

Catatan Tripadvisor 2.0/5

Susan H Ulasan TripAdvisor tersertifikasi

Thank you for sharing your feedback. While we’re glad you appreciated our excellent location and helpful staff, we sincerely apologise that your room did not meet the standards you expected from a four-star hotel. We take your comments about the bathroom condition, heating, and overall comfort very seriously and have already passed them on to our maintenance and housekeeping teams for urgent attention. We regret that your experience was disappointing and hope you might consider giving us another chance in the future to provide you with the quality stay you deserve.

Great stay again at the Mercure Piccadilly.

Catatan Tripadvisor 5.0/5

slipmat Ulasan TripAdvisor tersertifikasi

Thank you for your wonderful feedback and for choosing to stay with us again! We’re thrilled to hear you enjoyed your clean room, the cooked breakfast, and our team’s service. We look forward to welcoming you back in February for your event at the Co-op Live Arena — it will be our pleasure to host you once more!

Not recommended, very poor service

Catatan Tripadvisor 2.0/5

Inspire26549074187 Ulasan TripAdvisor tersertifikasi

Thank you for sharing your feedback. We’re very sorry to hear about your disappointing experience during your recent stay. The issues you mentioned regarding bar service, lift delays, and room cleanliness are certainly not reflective of the standards we aim to uphold. Please accept our sincere apologies for the inconvenience and discomfort you experienced. We take your comments seriously and have shared them with our management and housekeeping teams to ensure immediate improvements are made. We’re glad you enjoyed your conference and hope you might consider giving us another opportunity in the future to provide you with the quality stay you should always expect from us.

Good

Catatan Tripadvisor 4.0/5

Angela A Ulasan TripAdvisor tersertifikasi

Thank you for sharing your feedback. We’re glad to hear that you found the hotel clean, our team friendly, and check-in swift. It’s also great that our central location was convenient for your plans. We look forward to welcoming you back on your next visit! Warm regards, Olivia Guest Relations Manager

Great staff let down by tatty hotel

Catatan Tripadvisor 3.0/5

Beck T Ulasan TripAdvisor tersertifikasi

Thank you for taking the time to share your updated feedback and for giving us a balanced perspective. I’m glad to hear that our team, particularly in the restaurant and front-of-house, made such a positive impression — I will be sure to pass along your kind words to them. I sincerely apologise for the issues you experienced with the condition of the rooms, bathroom, shower, gym, and WiFi. Your detailed observations are extremely helpful, and I’ve shared them with our maintenance and refurbishment teams as part of our ongoing review of guest comfort and facility improvements. It’s encouraging to hear that you enjoyed the buffet food and our service despite the shortcomings of the property. We truly appreciate your recognition of our staff’s efforts and your constructive suggestions regarding refurbishment. Your feedback will guide us as we work to improve the overall guest experience while maintaining the high level of service you highlighted. Thank you again for taking the time to revise your review and for acknowledging our team’s commitment. We hope to welcome you back in the future and provide a stay that reflects both excellent service and improved facilities. Warm regards, Olivia Guest Relations Manager

Dalam Kemitraan dengan TripAdvisor

Pengguna web lain yang memberikan peringkat untuk hotel kami

  • 2.460 ulasan 9.5/10 Lokasi
  • 3.755 ulasan 5.2/10 Kamar
  • 7.472 ulasan 9.4/10 Pelayanan
  • 266 ulasan 2.5/10 Internet
  • 1.589 ulasan 9.2/10 Sarapan
  • 1.420 ulasan 4.5/10 Kenyamanan
  • 1.386 ulasan 9.5/10 Minuman
  • 1.343 ulasan 5/10 Kebersihan

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