メルキュール グロスター ボウデン ホール ホテル 4 つ星

お客さまの声 (確認済みレビュー アコーホテルズ) 4.5/5 1,188 件のレビュー

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Bondend Lane, Upton St Leonards, GL4 8ED グロスター, イギリス

説明

ホテルのその他の情報

  • Grade II listed building with original features

  • 12 acres of parkland and lakes filled with local wildlife

  • Within three miles of Gloucester railway station

  • Wedding facilities which can accommodate 200 guests

当ホテルの客室

ホテル所在地

メルキュール グロスター ボウデン ホール ホテル

Bondend Lane, Upton St Leonards
GL4 8ED グロスター
イギリス

GPS:51.834147, -2.188742

電話番号
ファックス +44 161 388 0915

アクセスと交通機関

ホテルサービス

チェックインはからです - チェックアウトはです

敷地内
  • 駐車場
  • レストラン
  • フィットネスセンター
  • Wifi
  • 朝食
  • バー
  • 会議室
  • 全館禁煙
  • ルームサービス

BRASSERIE AT BOWDEN

The hotel is friendly, professional team make sure dishes from the Brasserie Menu are served just the way you like. Order afternoon tea with scones and tempting snacks from the lounge menu, or take advantage of room service 24 hours a day.

お客様のご意見

お客様のご意見

実際の宿泊者100%の認証口コミ

詳細はこちら

確認済みレビュー アコーホテルズ  4.5/5  1,188 件のレビュー

トリップアドバイザーの評価  4.0/5  1,715 件のレビュー

2025エクセレンス認証

2 night stay

トリップアドバイザーの評価 3.0/5

Jayne W トリップアドバイザー認証口コミ

We stayed in the hotel for 2 nights. The staff were extremely welcoming and professional. The first room we were given had a very strong drain smell so we immediately asked to move to another room. This request was granted without hesitation and the next room was lots better. However it was very tired and in need of re decorating. The bathroom door on the inside was so damp at the bottom the paint was peeling and wood curling up. The sink and bath took ages to drain… I only showered but in doing so the bath would fill up and take forever for the water to go. The carpet was very tatty in places and stained in the hallway. Breakfast was wonderful with a great choice of food and drinks and attentive staff. However the ambiance at dinner was not great. The tables were not covered with a cloth so no change from breakfast time which was disappointing. The lighting was very bright in the lounges which didn’t give a relaxing ambience at all.

Thank you for taking the time to share such detailed feedback following your recent stay with us. We’re really pleased to hear that you found our team welcoming and professional, and that breakfast was a highlight of your visit. I’ll be sure to pass on your kind words to the breakfast team, who will be delighted to hear them. I’m sorry that your initial room was affected by an unpleasant drain smell, and while I’m glad our team was able to move you promptly, I regret that the second room did not meet expectations. Your comments regarding the condition of the bathroom, drainage issues, and worn carpets are taken very seriously and have been shared with our maintenance and housekeeping teams as part of our ongoing improvement plans. We also appreciate your honest feedback about the dinner ambiance. Your observations regarding lighting and table presentation are valuable, and we understand how important atmosphere is in creating an enjoyable evening dining experience. This is something we are actively reviewing. Thank you again for your constructive comments. They help us identify where we need to improve, and we hope to have the opportunity to welcome you back in the future and provide a stay that fully reflects the standards we aim to deliver. Kind regards Gavin and the Team

Fantastic 3 night stay with friends

トリップアドバイザーの評価 5.0/5

Julie C トリップアドバイザー認証口コミ

We booked this hotel with friends through the hotel website, we had a fantastic 3 night stay just after Xmas, breakfast and a 3 course evening meal was included in our stay each night, the food choice was great, about 6 starters to choose from, and 5 desserts, the mains choice was salmon fillet, hunters chicken, gammon steak, pie of the day, chicken curry, pizza, fish & chips, beef ragu pasta, tofu shawarma and teriyaki udon noddles, breakfast was buffet but again had a great amount of choice, cereals, yogurts and fruits, hot plates with full english breakfast, toast, muffins, croissants & danish, you could order scrambled eggs, poached eggs or omelettes to be cooked fresh, there was a self service coffee machine with latte, cappuccino, flat white etc or filter coffee made to order & pots of tea, the receptionist gave us a lovely smiley welcome and goodbye when we left, as did all the other staff, be it bar or restaurant that we encountered. Our room was a trek on the 4th floor, but both rooms had a view of the garden and pods. there is no lift but the walk up and down the stairs kept us fit, the room rate we paid was what we would have paid for the meal for 2 in the evening so really good value. Only 4 miles from Gloucester, the cathedral for a £5 fee was beautiful to visit, and we were only 20 miles from Bourton on the Water, if we are ever in the area again we would definitely stay again

Thank you very much for taking the time to share such a detailed and wonderful review of your stay with us. We’re absolutely delighted to hear that you and your friends enjoyed a fantastic three-night break just after Christmas and found the package to be such good value. It’s great to know you appreciated the variety and quality of both the evening meals and breakfast offerings, especially the freshly cooked egg options and wide selection of hot drinks. Your kind comments about the warm, friendly welcome from our reception, bar, and restaurant teams are truly appreciated and will be shared with everyone involved — it means a great deal to us. We’re pleased that despite the climb to the fourth floor, you enjoyed the views over the gardens and pods, and we appreciate your understanding regarding the lack of a lift. It’s also lovely to hear that our location worked so well for exploring Gloucester, the cathedral, and the surrounding Cotswolds villages. Thank you again for your recommendation. We’d be delighted to welcome you back should you find yourselves in the area again. Kind regards Gavin and the team

A great place for a private party.

トリップアドバイザーの評価 5.0/5

SmedsonHoliday トリップアドバイザー認証口コミ

We’ve been to Bowden a few times for parties in the Pods, always a fantastic evening. The food is brilliant and the service exceptional. Will keep coming back for as long as the pods are there.

Thank you so much for your continued support and for sharing such a lovely review. We’re delighted to hear that you’ve enjoyed your visits to the Pods and that each occasion has been a fantastic evening. It’s wonderful to know that both the food and the service consistently meet your expectations. We truly appreciate your loyalty and kind words, and we look forward to welcoming you back for many more memorable evenings in the Pods. Kind regards Gavin and the team

Wonderful New Year's Evening and stay.

トリップアドバイザーの評価 5.0/5

Momajon61 トリップアドバイザー認証口コミ

We arrived to lovely festive inviting reception and a warm welcome from Francesca. Bedroom was lovely and warm with a comfy bed. We attended the New year's event and it was great. From the bar to the staff serving the food it was organised really well. Considering how many guests there were the food was delicious and hot. There was a live band and they were great. Next morning we opted for breakfast in our room. Delivered on time with a great selection and was very tasty. The hotel is in beautiful grounds. A big thank you to all the staff who made it so enjoyable.

Thank you for taking the time to share such a wonderful review of your stay. We’re delighted to hear that you enjoyed the festive atmosphere on arrival and received such a warm welcome from Francesca — we’ll be sure to pass on your kind words to her. It’s lovely to know your room was comfortable and warm, and that you had a great time at our New Year’s event. We’re especially pleased that you enjoyed the organisation of the evening, the food, and the live band. Your comments mean a lot to the team, particularly given how busy the night was. It’s also great to hear that room service breakfast was delivered on time and met your expectations. Thank you for your appreciation of our beautiful grounds and, most importantly, for recognising the hard work of our staff. We truly hope to welcome you back again in the future. Kind regards Gavin and the team

10/10 food, staff and decor!

トリップアドバイザーの評価 5.0/5

ClareSantCugat トリップアドバイザー認証口コミ

I went for our annual christmas meal get together with friends in the pods. Once again completely happy! The pods are beautifully decorated inside and they are warm and cozy, we love It as It is private, the food is amazing and even though the staff have bring it to the pods It is hot. One thing that I must say the waiting staff are 10 out of 10, they are young, but hands on, and so polite and engaging, they must have a great hiring here, so all the times I have been they have always be fanastic! We will be back, thank you for all

Thank you so much for your lovely review and for choosing us again for your annual Christmas get-together. We’re thrilled to hear that you once again had such a happy experience in the pods. It’s great to know you enjoyed the festive décor, warmth, and cosy, private setting, as well as the quality of the food arriving hot and just as it should. Your kind words about our waiting staff truly mean a lot. We’re very proud of the team, and it’s wonderful to hear that their politeness, engagement, and hands-on approach consistently stand out. Your feedback will be shared with them, as it’s always so rewarding to hear how much their efforts are appreciated. Thank you again for your continued support. We look forward to welcoming you back again very soon. Kind regards Gavin and the team

との提携 TripAdvisor

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周辺の他の施設

料金に近い客室カテゴリーの1名様1泊の料金です (朝食、追加サービスを除く)。これは、本日 https://all.accor.com/ のウェブサイトで掲載された、今後 20 日以内の1泊分の当該宿泊施設のすべての税金 (ホテル到着時に税金（宿泊税など）が課される場合がありますが、これは現地の規制に従います。) 込みの最低公示価格に相当します。期間や予約状況により異なります。この料金は予約時にのみ保証されます。すべての予約 (海外) は、ホテルが所在する国の通貨で支払われます。予約時に確認した、ホテルが所在する国の通貨での金額のみが保証されます。お客様の通貨へ換算した場合の概算値を提示することはできますが、これは契約上のものではありません。お支払い時に、銀行から銀行手数料および/または為替手数料が請求される場合があります。