Mercure Norwich Hotel 4 звезды

Примечание: отзывы клиентов (Рейтинг ALL) 4.5/5 Отзывов: 471

Гарантия
лучшей цены
Mercure Norwich Hotel - Image 1
Mercure Norwich Hotel - Image 2
Mercure Norwich Hotel - Image 3
Mercure Norwich Hotel - Image 4
121 131 Boundary Road, NR3 2BA NORWICH, Великобритания

Описание

Особенности отеля

  • An ALLSAFE Clifton Environmental certified hotel

  • A four-star hotel that offers convenience, comfort and style.

  • 10 conference rooms with the largest up to 400 delegates

  • Located only 1.5km from Norwich International Airport and close to the UEA

  • Complimentary guest parking for 225 cars

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Расположение отеля

Mercure Norwich Hotel

121 131 Boundary Road
NR3 2BA NORWICH
Великобритания

GPS:52.653127, 1.266738

Телефон
Факс +44 161 388 0915

Доступ и транспорт

Гостиничные услуги

Регистрация заезда с - Регистрация выезда до

При отеле
  • Парковка
  • Трансфер
  • Ресторан
  • Доступ на инвалидном кресле
  • Wi-Fi
  • Завтрак
  • Бар
  • Помещения для деловых встреч
  • Курение на территории отеля запрещено
  • Обслуживание в номере

THE BRASSERIE

The hotel is friendly, professional team make sure dishes from the The Brasserie Menu are served just the way you like. Order afternoon tea with scones and tempting snacks from the lounge menu, or take advantage of room service 24 hours a day.

Отзывы наших гостей

Отзывы наших гостей

Реальные отзывы гостей, которые останавливались в нашем отеле

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Рейтинг ALL  4.5/5  Отзывов: 471

Рейтинг TripAdvisor  3.7/5  Отзывов: 1 177

Business stay

Примечание: Tripadvisor 5.0/5

Sam L Реальные отзывы TripAdvisor

I had a very pleasant business stay at this hotel. Catherine gave a warm and professional welcome, making check-in smooth and efficient. The food service was excellent, with attentive staff and good quality meals. My room was clean, comfortable, and inviting—perfect for unwinding after a busy day. Overall, a well-run hotel that made my business trip both easy and enjoyable.

Thank you for your kind review Sam! I am so glad you had a lovely stay. I do hope you return again soon

Business in a fine city

Примечание: Tripadvisor 5.0/5

O610FGbillyb Реальные отзывы TripAdvisor

Stayed here 1 night, really enjoyed it as popped into the city for lunch, nice and easy to get to and Cathrine on reception was there to help with ordering a taxi, and any other business Would stay again

Thank you for your kind review

Outdated, Unwelcoming, and Overrated - A Disheartening Experience

Примечание: Tripadvisor 1.0/5

Daveans Реальные отзывы TripAdvisor

The Mercure’s 4-star rating is pure illusion — calling this place a dump would be giving it too much credit. The hotel feels trapped in a time warp, a relic from decades past still pretending to be relevant. There’s no lift in this gloomy, claustrophobic building — something the website neglects to mention, which feels deceptive at best. The décor is dreary, the atmosphere miserable, and the entire property is crying out for urgent renovation. My room was a catalogue of inconveniences. The “double bed” wasn’t a true double, the radiator stayed ice-cold all night, and the only source of warmth was a lonely portable heater dumped in the corner. To make matters worse, the bed sat on unsecured wheels, meaning I spent most of the night sliding around the room. Anyone expecting the comfort or quality of a real 4-star hotel is in for disappointment. The front-desk staff were, in my experience, indifferent at best and unwelcoming at worst. To be fair, there are two small consolations: the free parking and a breakfast that’s just about serviceable. Unfortunately, the evening meal was a complete non-event — bland, uninspired, and instantly forgettable. In short: the Mercure is tired, joyless, and woefully outdated. Its best days are long gone, and it shows. I won’t be returning — not even if you paid me to.

Dave It sounds like you caught us on a bad day or we caught you on one! Irrespective of that I am so sorry you were so disappointed. We are very much a proud 1973 purpose-built hotel with all the amenities we advertise on our website. It's true there is no lift but equally we only have two floors. We pride ourselves on fabulous food and amazing service so I am truly sorry that you did not experience my wonderful team at their best. I hope on reflection Dave you might read your review back and agree you judged us very harshly. Either way I do hope you find the "joy" you are seeking elsewhere.

Great stay

Примечание: Tripadvisor 5.0/5

John C Реальные отзывы TripAdvisor

Amazing stay! Loved everything about this place — super comfy rooms, great vibes, and awesome service. Huge shoutout to Abby for being so kind and helpful the whole time

Thanks John for your lovely review

Pleasant and a breeze as always and very accommodating

Примечание: Tripadvisor 5.0/5

mgilfoyle Реальные отзывы TripAdvisor

First of all I’d like to say after a long journey to the hotel late at night I was welcomed by a new Night Shift Porter who was very pleasant and very obliging even went to the trouble of offering me sandwiches at a late time of night which I accepted The room was very spacious uncomfortable and had everything that I needed with a good night sleep followed by an early morning breakfast which also was have a very high standard Then onto my checkout, which Kathleen assisted me in and pleasant as always to finish off my regular stay in the Mecure

Thanks Mark for your lovely review.

В сотрудничестве с TripAdvisor

Другие интернет-пользователи оценили наш отель

  • 165 Отзывов 8.7/10 Расположение
  • 438 Отзывов 7.9/10 Номер
  • 555 Отзывов 9.5/10 Сервис
  • 8 Отзывов 5.2/10 Интернет
  • 215 Отзывов 8.9/10 Завтрак
  • 195 Отзывов 8.9/10 Комфорт
  • 187 Отзывов 7.6/10 Чистота
  • 121 Отзывов 4.6/10 Атмосфера

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