Mercure Norwich Hotel 4 stelle

Giudizio clienti (Valutazione ALL) 4.5/5 468 recensioni

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Mercure Norwich Hotel - Image 1
Mercure Norwich Hotel - Image 2
Mercure Norwich Hotel - Image 3
Mercure Norwich Hotel - Image 4
121 131 Boundary Road, NR3 2BA NORWICH, Regno Unito

Descrizione

I plus dell'hotel

  • Un hotel certificato ALLSAFE da Clifton Environmental

  • A four-star hotel that offers convenience, comfort and style.

  • 10 conference rooms with the largest up to 400 delegates

  • Located only 1.5km from Norwich International Airport and close to the UEA

  • Complimentary guest parking for 225 cars

Le nostre sistemazioni

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Posizione dell'hotel

Mercure Norwich Hotel

121 131 Boundary Road
NR3 2BA NORWICH
Regno Unito

Coordinate GPS:52.653127, 1.266738

Telefono
Fax +44 161 388 0915

Accesso e trasporti

Servizi alberghieri

Check-in dalle - Check-out fino alle

In sede
  • Parcheggio
  • Navetta
  • Ristorante
  • Accessibile con sedia a rotelle
  • Wifi
  • Colazione
  • Bar
  • Sale riunioni
  • Proprietà 100% non fumatori
  • Servizio in camera

THE BRASSERIE

Il personale, amichevole e professionale, garantisce che le pietanze del Menu Brasserie vengano servite al meglio. Nel pomeriggio, ordinate un tè con scones e gli snack del menu lounge oppure scegliete il servizio in camera, attivo 24 ore.

Le recensioni dei nostri clienti

Le recensioni dei nostri clienti

Recensioni certificate al 100% lasciate da ospiti che hanno realmente soggiornato presso le nostre strutture

Per saperne di più

Valutazione ALL  4.5/5  468 recensioni

Giudizio TripAdvisor  3.7/5  1.181 recensioni

Slippery lobster.

Punteggio Tripadvisor 3.0/5

Mike O Recensione certificata TripAdvisor

Me and my hubby were very discontent when we saw the lobster we ordered started vigorously vibrating. Not good. Otherwise great stay! Would come again and have recommended to friends.

Noise

Punteggio Tripadvisor 2.0/5

John R Recensione certificata TripAdvisor

Me and wife were shocked when we went to our room and the toilet wasn't flushed there was a big human fecie in the toilet. In the middle of the night there people running shouting inappropriate things causing lots of noise. Otherwise a great stay and food was brilliant. Would maybe come back

A good stay, but disturbed by banging doors very early in the morning

Punteggio Tripadvisor 4.0/5

lindaevans2021 Recensione certificata TripAdvisor

This was a return visit to the Mercure at Norwich. As a silver card holder in the Accor loyalty scheme I was pleased to be given a token for complimentary drinks for the two of us. We were delighted to find that the breakfast was back to its former high quality - a few months ago, we had been disappointed to find several of our favourite breakfast items missing throughout every day of our stay (we were told they'd 'run out'). This time, not only were all the usual breakfast items available, but the quality of the pastries - particularly the pains aux raisins - had improved. The pains aux raisins were so much better for having been properly baked; previously they'd tended to have been literally half-baked, so they were soggy and unappetising instead of firm and crisp. I hope this trend of properly baking the pastries continues! All staff were pleasant and helpful, and the room was clean and had all the facilities we wanted. There was ample free parking. The downside of the stay was the bedroom doors. They're impossible to shut quietly, so we were woken a few times late at night by people returning to their rooms and having no option but to slam their bedroom doors shut. Worse still, between about 05.30 and 08.00 the next morning (when we got up), we were woken about 7-8 times by people slamming their doors. The hotel often welcomes off-shore workers for prolonged stays, and, whilst these men aren't in themselves noisy, I assume most of the early morning coming-and-going was them, leaving very early for work. I wish Mercure would get the closing mechanisms on the bedroom doors changed, to avoid such frequent disturbance - or, at least, try accommodating the workers who must get up and leave early in a separate part of the hotel away from the other guests, who would welcome a bit of a lie-in.

Dear Linda, Thank you for taking the time to share your feedback regarding your recent stay at the Mercure Norwich Hotel. We are pleased to hear that you enjoyed the improvements in our breakfast offerings and appreciated the quality of our pastries. It is also gratifying to know that our staff provided you with pleasant and helpful service during your visit. However, we sincerely apologize for the disturbances caused by the bedroom doors. We understand how important a restful night's sleep is for our guests. Your comments regarding the noise levels created by the doors and the early morning activity are duly noted. While we strive to ensure the comfort of all our guests, we appreciate your suggestions and will take them into consideration for future improvements. We value your loyalty as a silver card holder and look forward to welcoming you back to the Mercure Norwich Hotel. Best regards, Stuart Collins General Manager

Amazing gala night

Punteggio Tripadvisor 5.0/5

Horseworld101 Recensione certificata TripAdvisor

Two night stay for the new year gala evening. Staff were lovely, and a special mention to Emma in the bar and restaurant who looked after us, your so kind and lovely and made us feel welcome. You are a credit to the mecure, a true star. Food and entertainment was really good and nothing to much trouble. Reception staff are also lovely and friendly. Can't wait for the next time we visit your hotel.

Dear Guest Thank you for your generous feedback regarding your recent stay with us during the New Year gala evening. We are delighted to hear that our team, particularly Emma, made your experience memorable with their kindness and attentiveness. It brings us joy to know that you enjoyed the food and entertainment provided during the event. Your appreciation for our staff motivates us to continually strive for excellence. We look forward to welcoming you back for another enjoyable stay in the future. Best regards, Stuart Collins General Manager

Great stay

Punteggio Tripadvisor 5.0/5

Andy W Recensione certificata TripAdvisor

Great stay, all staff friendly and helpful, resection was welcoming (abby and kat) Hotel was clean and tidy. A perfect location for the airport (far enough away to not hear all the flights)

Thank you for your kind review. See you again soon!

In collaborazione con TripAdvisor

Altri utenti web che hanno valutato il nostro hotel

  • 166 recensioni 8.8/10 Posizione
  • 447 recensioni 8/10 Camera
  • 551 recensioni 9.6/10 Servizio
  • 9 recensioni 4.8/10 Internet
  • 209 recensioni 9/10 Colazione
  • 195 recensioni 8.9/10 Comfort
  • 186 recensioni 7.5/10 Pulizia
  • 116 recensioni 4.6/10 Atmosfera

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Scopri l'hotel

Prezzo a partire da, per 1 notte per 1 persona nella categoria di camera mirata al prezzo, servizi aggiuntivi esclusi, colazione esclusa. Corrisponde al prezzo pubblico più basso comprensivo di tutte le tasse (Potrebbe essere richiesto il pagamento di alcune tasse aggiuntive all'arrivo in hotel (ad esempio, la tassa di soggiorno) in base alla normativa locale vigente.) per la sistemazione in questione, trovato oggi sul sito https://all.accor.com/, per un soggiorno di una notte nei prossimi 20 giorni. Variabile a seconda del periodo e della disponibilità. Il prezzo è garantito solo al momento della prenotazione. La prenotazione (all'estero) è pagabile nella valuta del Paese in cui si trova l'hotel. È garantito solo l'importo confermato al momento della prenotazione nella valuta del Paese in cui si trova l'hotel. L'eventuale stima indicata della conversione nella valuta del cliente non ha valore contrattuale. Al momento del pagamento, la banca può addebitare al cliente costi bancari o commissioni di cambio.