Kingfisher Bay Resort Fraser Island 4 звезды

Примечание: Tripadvisor 4.0/5 Отзывов: 10 528

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Kingfisher Bay Resort Fraser Island - Image 1
Kingfisher Bay Resort Fraser Island - Image 2
Kingfisher Bay Resort Fraser Island - Image 3
Kingfisher Bay Resort Fraser Island - Image 4
Kingfisher Bay Resort, North White Cliffs, 4655 FRASER ISLAND, Австралия

Описание

Особенности отеля

  • Advanced Ecotourism Certification and Green Travel Leader status from Ecotourism Australia

  • Transfers from Hervey Bay Airport to Kingfisher Bay Resort - prebook with Reservation team

  • Prebook experiences: Beauty Spots Tour, Whale Watch, 4WD hire, Day Spa, more with reservations

  • Experience the magic of Illumina K'gari, an enchanting light show at Kingfisher Bay Resort

  • Voted as one of Australia's Top 10 family resorts, in the Holidays with Kids Magazine 2023

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Расположение отеля

Kingfisher Bay Resort Fraser Island

Kingfisher Bay Resort, North White Cliffs
4655 FRASER ISLAND
Австралия

GPS:-25.392323, 153.030034

Телефон
Факс +61 7 4194 9230

Доступ и транспорт

Гостиничные услуги

Регистрация заезда с - Регистрация выезда до

При отеле
  • Бассейн
  • Парковка
  • Домашние животные не допускаются
  • Ресторан
  • Wi-Fi
  • Кондиционер
  • Завтрак
  • Бар
  • Помещения для деловых встреч
  • Курение на территории отеля запрещено
Рядом с отелем
  • Парковка

Отзывы наших гостей

Отзывы наших гостей

Реальные отзывы гостей, которые останавливались в нашем отеле

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Рейтинг TripAdvisor  4.0/5  Отзывов: 10 528

Сертификат качества 2025

A resort here to cash in money, the worst staff experience ever….unbelievable

Примечание: Tripadvisor 2.0/5

ValB202002 Friends getaway - Реальные отзывы TripAdvisor

The resort is there to make money and not care for its customers The island is great but the resort cashes in money, doesn’t helps its customers and have a terrible attitude

Dear ValB202002, Thank you for taking the time to share your feedback. We’re sorry to hear that your experience did not meet expectations. Our goal is always to provide warm, helpful service and a memorable stay, and it’s disappointing to learn that we fell short for you. We appreciate your comments and details of your stay have been brought to the attention of senior management. While we’re glad you enjoyed the beauty of K’gari, we regret that your impression of the resort and service was not positive. Thank you again for sharing your thoughts—they help us continue to improve. We wish you all the best in your future travels.

Magical stay

Примечание: Tripadvisor 5.0/5

TraceyT1970 Couples - Реальные отзывы TripAdvisor

An amazing experience from start to finish! Fabulous dining, staff were amazing and our beach front villa was beautiful! We had a personal tour with a ranger ‘Dave’ who made our day and my husband’s birthday so very special! Highly recommended

Dear Tracey, Thank you so much for your glowing review! We’re delighted to hear that you had a magical stay with us and enjoyed fabulous dining, beautiful accommodations, and exceptional service from our team. It’s wonderful to know that Ranger Dave made your husband’s birthday extra special. We’ll be sure to pass along your kind words to him! Thank you for recommending us, and we hope to welcome you back for another unforgettable experience in the future.

Gorgeous location - lacking the perfecting that the prices reflect.

Примечание: Tripadvisor 3.0/5

Kurt E Реальные отзывы TripAdvisor

We've stayed here many times for the same Christmas work function. Unfortunately, each year the quality of service decreases. The bar staff are slow and disorganised. Long waits for drinks and messy presentation of a pricey drink thrown over the counter hastily. Unsure if it's due to staff being understaffed, undertrained or just mismanaged. Our feature night for our upper level staff consisted of steaks that were nothing like was labelled and quite underwhelming. Requests for dietary's and preferences was requested by the resort ahead of time and returned well in advance so really there was little excuse for the quality of the final product. Very mixed feedback from our staff about the night. When a premium is charged for the experience you expect a premium product in all areas and unfortunately - the resort itself doesn't deliver. The private bus tour was awesome and our driver made the day allowing and accomodating requests. Highlight would be Lake Mackenzie. The dedicated staff member assigned to our team to look after logistics was great. Our accomodation in a villa was an amazing location, clean and tidy. Watch out for the island tax - $96 for a carton of northerns - brutal.

Dear Kurt, Thank you for taking the time to share your feedback. We appreciate your continued loyalty to Kingfisher Bay Resort for your Christmas work function, and we’re glad to hear that you enjoyed the gorgeous location, your clean and tidy villa, and the fantastic private bus tour to Lake Mackenzie. We sincerely apologise for the decline in service quality that you experienced during your recent stay. Your comments regarding the bar service and the presentation of drinks are concerning, and we will address these issues with our team to ensure improvements are made. Additionally, we regret that the dining experience did not meet your expectations, especially given the dietary preferences communicated in advance. We understand the importance of delivering a premium experience, and we appreciate your insights as they help us identify areas for improvement. Thank you for acknowledging the efforts of our dedicated staff member who assisted with logistics; we will make sure to pass along your compliments. We value your feedback and hope to have the opportunity to provide you with a more satisfying experience in the future. Thank you once again for sharing your thoughts with us.

Kingfisher Bay Resort Nov 25

Примечание: Tripadvisor 3.0/5

lindapaull Couples - Реальные отзывы TripAdvisor

Was a good stay but room was tired looking and noisy. Easy walking distance to pool and restaurants. Buffet breakfast was good. Lots to choose from.

Dear lindapaull, Thank you for taking the time to post a review. We’re glad to hear that you enjoyed your stay overall and appreciated the convenient location to the pool and restaurants, as well as the variety offered at our buffet breakfast. We apologise for the condition of your room and the noise issues you experienced. Your comments are important to us, and we will address these concerns with our team to enhance the comfort of our accommodations. Thank you for sharing your insights, and we hope to have the opportunity to welcome you back for a more enjoyable stay in the future.

Beautiful Complex, Stunning Location but really needs an update

Примечание: Tripadvisor 4.0/5

Rebecca C Couples - Реальные отзывы TripAdvisor

This is a beautiful complex in stunning location but in desperate need of an update. Beds were sagging and very uncomfortable, bathroom and outdoor furniture very tired but lovely view over the pond and landscape. Restaurant was good, comprehensive breakfast buffet and lovely pool area. The archery activity needs a serious overhaul.

Dear Rebecca, Thank you for your thoughtful review. We’re glad to hear that you enjoyed the beautiful location and complex, as well as the lovely views and landscape. It’s great to know that you appreciated the restaurant and the breakfast buffet, along with the pool area. We sincerely apologise for the discomfort you experienced with the beds and the condition of the bathroom and outdoor furniture. Your feedback is invaluable, and we will certainly take it into consideration as we plan for updates and improvements. We also appreciate your comments regarding the archery activity and will look into how we can enhance that experience for our guests. Thank you once again for your insights, and we hope to welcome you back for an even better stay in the future!

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Другие интернет-пользователи оценили наш отель

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