Fairmont Resort Blue Mountains - MGallery Collection 4성

고객 평점 (ALL 평가) 4.0/5 4,566 리뷰

아코르호텔 그룹 전 세계 호텔 최저가 보장
Fairmont Resort Blue Mountains - MGallery Collection - Image 1
Fairmont Resort Blue Mountains - MGallery Collection - Image 2
Fairmont Resort Blue Mountains - MGallery Collection - Image 3
Fairmont Resort Blue Mountains - MGallery Collection - Image 4
1 Sublime Point Road, 2780 류라, 호주

호텔설명

호텔 추가 정보

  • 가까이서 만나는 자연의 웅장함

  • 블루 마운틴의 고요함에 위치한 수상 경력에 빛나는 유비카 데이 스파 & 웰니스 센터

  • 수상 경력에 빛나는 키즈존

  • 유서 깊은 레우라 골프 코스와 인접해 있습니다.

  • 23 flexible conference and event spaces

숙박

Take advantage of our Flight + Hotel offers

Discover
Discover

호텔 위치

Fairmont Resort Blue Mountains - MGallery Collection

1 Sublime Point Road
2780 류라
호주

GPS:-33.721863, 150.350239

전화
팩스 +61 2 4785 0001

호텔 접근 및 교통

호텔 서비스

체크인 시간 : 부터 - 체크아웃 시간 : 까지

호텔 인근
  • 수영장
  • 주차장
  • 애완 동물 동반
  • 셔틀
  • 레스토랑
  • 휠체어 이용 가능
  • 피트니스 센터
  • Wi-Fi
  • 에어컨
  • 조식
  • 바
  • 회의실
  • 100% 금연 호텔
  • 룸 서비스

고객 리뷰

고객 리뷰

100% 인증된 실제 투숙객 리뷰

자세히 보기

ALL 평가  4.0/5  4,566 리뷰

고객 평점 4.0/5

Toyona L. 가족 - 전체(All) 통지 확인

수영장을 체크아웃후에 이용해서 좋았어요 수영장 샤워장에 온수가 잘 안나왔어요

친애하는 Ms. Toyona님, 리뷰를 남겨주셔서 감사합니다. 수영장 이용에 만족하셨다는 말씀을 듣게 되어 기쁩니다. 그러나 샤워 시설의 온수 문제에 대해서는 주의 깊게 살펴보겠습니다. 귀중한 피드백에 감사드리며, 앞으로 더 나은 서비스를 제공하기 위해 노력하겠습니다. 감사합니다. 페어몬트 리조트 블루 마운틴 - MGallery 컬렉션

리조트는 좋은데 시설 관리가 부족함

고객 평점 2.0/5

C. 가족 - 전체(All) 통지 확인

저녁에 자는 시간에 이상한 소리가 나는데 해줄 수 있는게 없다고.. 잠자다가 깨서 물어보니 방바꾸거나 말거나 선택하라는...

Dear C. We very much appreciate your comments regarding your stay at the Fairmont Resort Blue Mountains, MGallery. We apologise for the inconvenience caused to you with strange noises at night and will be sure to pass your comments onto our Engineering team. Thank you once again for your feedback and we look forward to exceeding your expectations on your next visit. Kind Regards Guest Relations Fairmont Resort Blue Mountains

좀 오래된 리조트이지만 관리를 잘함

고객 평점 3.5/5

Damiana 가족 - 전체(All) 통지 확인

리조트가 오래되긴 했지만 전반적으로 관리를 잘하고 있어요. 주전자안에 깨끗한곳은 오랜만이네요. 하지만 엘레베이터 자주 고장나고 레스토랑이 별로지만 아이들 놀이 시설도 있고 프로그램도 있고 좋았어요. 음식은 진짜 별로여서 밖에서 드시고 오는것을 추천합니다.

Dear Damiana, Thank you for taking the time to share your feedback with us following your recent stay at the Fairmont Resort Blue Mountains - MGallery Collection. We appreciate your detailed review and your Silver status membership with ALL – Accor Live Limitless. We are pleased to hear that you found the resort well-maintained overall and that you appreciated the cleanliness and our children's facilities. However, we sincerely apologize for the inconvenience caused by the frequent elevator issues and the unsatisfactory dining experiences. We take all feedback seriously and are currently working on addressing the elevator problems to ensure a smoother experience for our guests. We have also shared your comments about the restaurant quality with our culinary team to make necessary improvements. Regarding the WiFi connection, we understand how important reliable internet access is and we are working to enhance the speed and connectivity for our guests. We appreciate your feedback on the recognition received as an ALL member, and we will work to ensure a better experience for our loyal guests. Thank you for your candid comments about the welcome drink and your dinner experience. We strive to provide the best possible service and will use your feedback to improve our offerings. Once again, we thank you for your valuable insights. We hope to have the opportunity to welcome you back in the future and provide you with a superior experience. If you have any further questions or need assistance, please do not hesitate to reach out. Kind regards, Guest Relations Team Fairmont Resort Blue Mountains - MGallery Collection

아이들이 좋아하는 곳

고객 평점 3.5/5

L. 가족 - 전체(All) 통지 확인

오랜만에 재 방문한 호텔이다! 직원은 친절했지만 룸은 먼지가 많았고 침구는 너무 오래되었고, 레스토랑은 음식이 맛이 없었고 가격은 비싸고 실망했다! 하지만 직원은 정말 친철하다!

Dear Sung Hwa, Thank you for sharing your feedback following your recent stay at Fairmont Resort Blue Mountains. We appreciate your loyalty and are glad to hear that you and your family enjoyed your time at the hotel. It’s also wonderful to know that our team provided friendly service and that you had a smooth check-in and check-out experience. However, we sincerely apologize for the concerns you raised about the cleanliness and the condition of your room. We understand how important it is for our guests to feel comfortable, and we will certainly address the issues regarding the curtains, pillows, and the quality of breakfast. We also appreciate your feedback on the restaurant experience, and we will work to improve the food offerings and variety. We value your input and will take your suggestions seriously to enhance future stays. We hope to have the opportunity to welcome you back soon and provide a more enjoyable experience. Warm regards, Guest Relations Team Fairmont Resort Blue Mountains, MGallery

친절하고 뷰가 좋을거 같은

고객 평점 3.0/5

Jihyeon 가족 - 전체(All) 통지 확인

비가와서 좋은 뷰도 못 봤습니다 룸이 너무 오래되어 냄새도 나도 베게에서도 냄새와 이불에서는 먼지가 심해 불안했어요

Dear Jihyeon, Thank you for sharing your feedback regarding your recent stay at the Fairmont Resort Blue Mountains, MGallery. We sincerely apologize for the issues you encountered during your visit. We are sorry to hear that the room did not meet your expectations, particularly regarding the cleanliness and the discomfort caused by the smell and dust in the bedding. We appreciate your comments on the room's condition and will make sure to pass this feedback along to our housekeeping team to address these concerns. Your observations regarding the Wi-Fi speed and the quality of food and beverages are also valuable, and we will work on improving these aspects to ensure a better experience for our future guests. We are glad you enjoyed the welcome drink and amenity, but we regret that other aspects of your stay did not meet your expectations. Your input is very important to us, and we will be reviewing the areas you mentioned to improve our services. We hope to have the opportunity to welcome you back in the future and provide you with a more enjoyable experience. Kind regards, Fairmont Resort Blue Mountains, MGallery Team

그 외 웹 사용자 평가 등급

  • 1,432 리뷰 8.2/10 위치
  • 2,737 리뷰 5.7/10 객실
  • 2,846 리뷰 7.6/10 서비스
  • 24 리뷰 3.6/10 인터넷 가격
  • 1,581 리뷰 4.9/10 레스토랑
  • 1,017 리뷰 5.4/10 안락함
  • 889 리뷰 3.2/10 청결도
  • 704 리뷰 6.7/10 조식

Powered by Trustyou

주변에 있는 다른 시설