페어몬트 리조트 블루 마운틴스 - 엠갤러리 컬렉션 4성

고객 평점 (ALL 평가) 4.1/5 5,124 리뷰

아코르호텔 그룹 전 세계 호텔 최저가 보장
페어몬트 리조트 블루 마운틴스 - 엠갤러리 컬렉션 - Image 1
페어몬트 리조트 블루 마운틴스 - 엠갤러리 컬렉션 - Image 2
페어몬트 리조트 블루 마운틴스 - 엠갤러리 컬렉션 - Image 3
페어몬트 리조트 블루 마운틴스 - 엠갤러리 컬렉션 - Image 4
1 Sublime Point Road, 2780 류라, 호주

호텔설명

호텔 추가 정보

  • 가까이서 만나는 자연의 웅장함

  • 블루 마운틴의 고요함에 위치한 수상 경력에 빛나는 유비카 데이 스파 & 웰니스 센터

  • 수상 경력에 빛나는 키즈존

  • 유서 깊은 레우라 골프 코스와 인접해 있습니다.

  • 23 flexible conference and event spaces

숙박

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호텔 위치

페어몬트 리조트 블루 마운틴스 - 엠갤러리 컬렉션

1 Sublime Point Road
2780 류라
호주

GPS:-33.721863, 150.350239

전화
팩스 +61 2 4785 0001

호텔 접근 및 교통

호텔 서비스

체크인 시간 : 부터 - 체크아웃 시간 : 까지

호텔 인근
  • 수영장
  • 주차장
  • 애완 동물 동반
  • 셔틀
  • 레스토랑
  • 휠체어 이용 가능
  • 피트니스 센터
  • Wi-Fi
  • 에어컨
  • 조식
  • 바
  • 회의실
  • 100% 금연 호텔
  • 룸 서비스

고객 리뷰

고객 리뷰

100% 인증된 실제 투숙객 리뷰

자세히 보기

ALL 평가  4.1/5  5,124 리뷰

TripAdvisor 평가  4.0/5  3,427 리뷰

Needs instant refurbishment!

트립어드바이저 평점 2.0/5

globusat TripAdvisor 인증 리뷰

Very old hotel in urgent need of a refurbishment. Bad restaurant and very simple breakfast. Not tidy, lots of dirt in the hallways. It's a pity. This once beautiful resort in an even more beautiful surrounding has been neglected over the years and now is in a state of decay.

Dear Globusat, Thank you for sharing your thoughts. We’re genuinely sorry to hear that your experience didn’t meet expectations. We recognize that the condition of the property and the quality of the restaurant and breakfast are important to our guests, and we appreciate your feedback. Please know that we are continuously working on improvements, and your comments about the areas that need attention will be shared with our team as we plan our next steps for refurbishment. We agree that the surrounding beauty is one of our greatest assets, and we’re committed to ensuring the resort matches the stunning environment it’s in. We hope to have the opportunity to welcome you back in the future and show you the improvements we are making. Thank you again for sharing your valuable feedback. Kind Regards, Rory Douglas Hotel Manager

Great for Grand Cliff Walk stopover

트립어드바이저 평점 3.0/5

travelhands_au Friends getaway - TripAdvisor 인증 리뷰

This is a monster of a family focused hotel. Think of screaming, out of control kids, on toy scooters raging through the hotel lobby until 9pm, with unphased parents thinking this is normal, echoing into the restaurants and down room hallways, making the buffet brekkie unbearable, hallways messy. This unfortunately does not suit adults only, couples who just want a peaceful stay in the mountains. The hotel is 80's dated with a paint refresh so not too bad in appearance. The rooms are a decent size. We were promised valley views but the trees interupt that with a eye-sore rainbow kids slippery dip out front with the views. Luckily for us it was just 1 night. The Accor Plus benefits seemed half hearted with discounts just on mains & not the rest so it was a bit tricky to navigate. My hotel bill with huge with other guest charges on it but after some waiting it was rectified with apology.

Dear Travelhands_au, Thank you for taking the time to share your experience with us. We’re sorry to hear that your stay did not meet your expectations, especially in terms of finding the peace and tranquility you were hoping for in the mountains. As a family-friendly hotel, we do cater to many guests with children, which can lead to a lively atmosphere at times. However, we understand this might not suit every guest, and we apologize if this impacted your stay. Your feedback about the lobby and buffet experience has been noted, and we’ll review ways to better balance the needs of families and couples seeking a more serene experience. We also appreciate your comments about the room views and Accor Plus benefits. We strive to provide clear communication and genuine value for our guests, so we’ll ensure these areas are reviewed for improvement. Additionally, we apologize for the billing error and are glad our team was able to resolve it for you. We’re grateful for your honest feedback, as it helps us identify areas for improvement. Should you choose to visit again, we’d be happy to assist in finding the best options to suit your needs. Kind Regards, Rory Douglas Hotel Manager

친절하고 뷰가 좋을거 같은

고객 평점 3.0/5

Jihyeon 가족 - 전체(All) 통지 확인

비가와서 좋은 뷰도 못 봤습니다 룸이 너무 오래되어 냄새도 나도 베게에서도 냄새와 이불에서는 먼지가 심해 불안했어요

Dear Jihyeon, Thank you for sharing your feedback regarding your recent stay at the Fairmont Resort Blue Mountains, MGallery. We sincerely apologize for the issues you encountered during your visit. We are sorry to hear that the room did not meet your expectations, particularly regarding the cleanliness and the discomfort caused by the smell and dust in the bedding. We appreciate your comments on the room's condition and will make sure to pass this feedback along to our housekeeping team to address these concerns. Your observations regarding the Wi-Fi speed and the quality of food and beverages are also valuable, and we will work on improving these aspects to ensure a better experience for our future guests. We are glad you enjoyed the welcome drink and amenity, but we regret that other aspects of your stay did not meet your expectations. Your input is very important to us, and we will be reviewing the areas you mentioned to improve our services. We hope to have the opportunity to welcome you back in the future and provide you with a more enjoyable experience. Kind regards, Fairmont Resort Blue Mountains, MGallery Team

Great if you play golf or are bringing the family

트립어드바이저 평점 4.0/5

pritchard8024 가족 - TripAdvisor 인증 리뷰

This is a beautiful family or golfer oriented resort. I wouldn’t recommend for couples unless you like kids-as they are everywhere, but as we had our grandson it was great. We visited on the weekend, hopefully different vibe during the week. There is an indoor, outdoor pool, an ice-rink, toboggan, games rooms, world class golf course etc etc, so no-ones getting bored. Nice range of restaurants with awesome views however the room service selection is limited and expensive ($30 for a burger) but good quality. Typical of an Accor brand hotel- inflate the food price to compensate for their Accor card discount program. Our rooms (321 & 318) were very large and clean if somewhat boring and generic in decor. Good comfortable bed and nice toiletries in the bathroom. Free parking is always appreciated and staff are friendly and professional. While the overall impression of the property is a historic grand alpine resort there is a feeling of it being “used” rather than pristine with some maintenance and cleanliness issues making it more four star rather than four and a half or five. The outside pool has large chips in the pool surface, the parquet flooring around lift lobbies is pretty hammered and dirty. Not the hotels fault but a lot of parents don’t seem to give a damn about controlling their kids ( they’re there to “relax”) and the result is damage to the property and aggravation to other guests.

Dear pritchard8024, Thank you for sharing your thoughtful and detailed review. We’re delighted to hear that you and your grandson enjoyed the many activities we offer, from the pools and games rooms to the ice rink and world-class golf course. It’s wonderful that your stay allowed for quality family time, and we’re pleased you found our staff friendly and professional. We appreciate your honest feedback about areas for improvement. While we aim to balance a family-friendly environment with maintaining a relaxing atmosphere for all guests, we understand that the lively energy of children can sometimes be challenging for others. We’ll continue to explore ways to encourage better guest etiquette and care for the property. Your comments about maintenance, cleanliness, and room service pricing are also valuable. We strive to keep our facilities in top condition, and your observations will be shared with our team to ensure these areas receive attention. Additionally, we’ll review the room service menu to find ways to provide more variety and value for all guests. Thank you for staying with us and for recognizing the charm of our resort. We hope to welcome you back for another enjoyable visit in the future. Kind Regards, Rory Douglas Hotel Manager

2 day Stay

트립어드바이저 평점 5.0/5

Jill B TripAdvisor 인증 리뷰

Great Place for a weekend stay especially for families, just a stones throw from the Blue Mountains, walks are at an abundance, 5 minute drive to Leura for Cafes and restaurants and the Bakery for the best pies. Staff at the Hotel are pleasant and willing to assist at all times, room was clean and well maintained, the Hotel was very clean

Dear KenandJill2013, Thank you so much for the wonderful review, so glad you enjoyed your time with us. Hope to see you again in the near future. Kind Regards, Rory Douglas Hotel Manager

제휴 TripAdvisor

그 외 웹 사용자 평가 등급

  • 1,528 리뷰 8.2/10 위치
  • 2,806 리뷰 6.1/10 객실
  • 3,036 리뷰 7.7/10 서비스
  • 30 리뷰 5.3/10 인터넷 가격
  • 1,730 리뷰 5.3/10 레스토랑
  • 1,005 리뷰 5.7/10 안락함
  • 841 리뷰 3.9/10 청결도
  • 727 리뷰 7/10 조식

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주변에 있는 다른 시설

류라 지역 모든 호텔

해당 객실 카테고리의 1인 1박 요금에 가까운 가격입니다( 현지 규정에 따라 일부 세금은 호텔 도착 시에 지불해야 합니다(예: 숙박세).). 이는 당일 https://all.accor.com/ 웹사이트에서 확인할 수 있는 해당 숙박시설의 모든 세금(VAT 및 관광세 포함) 포함 향후 20일 이내의 1박 최저가 공시 가격에 해당합니다. 기간 및 예약 상황에 따라 다를 수 있습니다. 이 요금은 예약 시에만 보장됩니다. 모든 해외 예약은 호텔이 위치한 국가의 통화로 결제 가능합니다. 예약 시 호텔이 위치한 국가의 통화로 확인된 금액만 보장됩니다. 귀하의 통화로 환산한 근사치를 제공해 드릴 수 있으나 이 액수에는 책임을 지지 않습니다. 결제 시 은행으로부터 은행 수수료 및/또는 환율 수수료가 청구될 수 있습니다.