Fairmont Resort Blue Mountains - Collezione MGallery 4 stelle

Giudizio clienti (Valutazione ALL) 4.1/5 5.124 recensioni

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Fairmont Resort Blue Mountains - Collezione MGallery - Image 1
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Fairmont Resort Blue Mountains - Collezione MGallery - Image 3
Fairmont Resort Blue Mountains - Collezione MGallery - Image 4
1 Sublime Point Road, 2780 LEURA, Australia

Descrizione

I plus dell'hotel

  • Lo splendore della natura fuori dall'uscio

  • Il pluripremiato Ubika Day spa & Wellness Centre nella tranquillità delle Blue Mountains

  • Premiata KidsZone

  • Adiacente allo storico campo da golf Leura

  • 23 flexible conference and event spaces

Le nostre sistemazioni

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Posizione dell'hotel

Fairmont Resort Blue Mountains - Collezione MGallery

1 Sublime Point Road
2780 LEURA
Australia

Coordinate GPS:-33.721863, 150.350239

Telefono
Fax +61 2 4785 0001

Accesso e trasporti

Servizi alberghieri

Check-in dalle - Check-out fino alle

In sede
  • Piscina
  • Parcheggio
  • Gli animali sono i benvenuti
  • Navetta
  • Ristorante
  • Accessibile con sedia a rotelle
  • Centro fitness
  • Wifi
  • Aria condizionata
  • Colazione
  • Bar
  • Sale riunioni
  • Proprietà 100% non fumatori
  • Servizio in camera

Le recensioni dei nostri clienti

Le recensioni dei nostri clienti

Recensioni certificate al 100% lasciate da ospiti che hanno realmente soggiornato presso le nostre strutture

Per saperne di più

Valutazione ALL  4.1/5  5.124 recensioni

Giudizio TripAdvisor  4.0/5  3.427 recensioni

Needs instant refurbishment!

Punteggio Tripadvisor 2.0/5

globusat Recensione certificata TripAdvisor

Very old hotel in urgent need of a refurbishment. Bad restaurant and very simple breakfast. Not tidy, lots of dirt in the hallways. It's a pity. This once beautiful resort in an even more beautiful surrounding has been neglected over the years and now is in a state of decay.

Dear Globusat, Thank you for sharing your thoughts. We’re genuinely sorry to hear that your experience didn’t meet expectations. We recognize that the condition of the property and the quality of the restaurant and breakfast are important to our guests, and we appreciate your feedback. Please know that we are continuously working on improvements, and your comments about the areas that need attention will be shared with our team as we plan our next steps for refurbishment. We agree that the surrounding beauty is one of our greatest assets, and we’re committed to ensuring the resort matches the stunning environment it’s in. We hope to have the opportunity to welcome you back in the future and show you the improvements we are making. Thank you again for sharing your valuable feedback. Kind Regards, Rory Douglas Hotel Manager

Great for Grand Cliff Walk stopover

Punteggio Tripadvisor 3.0/5

travelhands_au Viaggio con amici - Recensione certificata TripAdvisor

This is a monster of a family focused hotel. Think of screaming, out of control kids, on toy scooters raging through the hotel lobby until 9pm, with unphased parents thinking this is normal, echoing into the restaurants and down room hallways, making the buffet brekkie unbearable, hallways messy. This unfortunately does not suit adults only, couples who just want a peaceful stay in the mountains. The hotel is 80's dated with a paint refresh so not too bad in appearance. The rooms are a decent size. We were promised valley views but the trees interupt that with a eye-sore rainbow kids slippery dip out front with the views. Luckily for us it was just 1 night. The Accor Plus benefits seemed half hearted with discounts just on mains & not the rest so it was a bit tricky to navigate. My hotel bill with huge with other guest charges on it but after some waiting it was rectified with apology.

Dear Travelhands_au, Thank you for taking the time to share your experience with us. We’re sorry to hear that your stay did not meet your expectations, especially in terms of finding the peace and tranquility you were hoping for in the mountains. As a family-friendly hotel, we do cater to many guests with children, which can lead to a lively atmosphere at times. However, we understand this might not suit every guest, and we apologize if this impacted your stay. Your feedback about the lobby and buffet experience has been noted, and we’ll review ways to better balance the needs of families and couples seeking a more serene experience. We also appreciate your comments about the room views and Accor Plus benefits. We strive to provide clear communication and genuine value for our guests, so we’ll ensure these areas are reviewed for improvement. Additionally, we apologize for the billing error and are glad our team was able to resolve it for you. We’re grateful for your honest feedback, as it helps us identify areas for improvement. Should you choose to visit again, we’d be happy to assist in finding the best options to suit your needs. Kind Regards, Rory Douglas Hotel Manager

Great if you play golf or are bringing the family

Punteggio Tripadvisor 4.0/5

pritchard8024 In famiglia - Recensione certificata TripAdvisor

This is a beautiful family or golfer oriented resort. I wouldn’t recommend for couples unless you like kids-as they are everywhere, but as we had our grandson it was great. We visited on the weekend, hopefully different vibe during the week. There is an indoor, outdoor pool, an ice-rink, toboggan, games rooms, world class golf course etc etc, so no-ones getting bored. Nice range of restaurants with awesome views however the room service selection is limited and expensive ($30 for a burger) but good quality. Typical of an Accor brand hotel- inflate the food price to compensate for their Accor card discount program. Our rooms (321 & 318) were very large and clean if somewhat boring and generic in decor. Good comfortable bed and nice toiletries in the bathroom. Free parking is always appreciated and staff are friendly and professional. While the overall impression of the property is a historic grand alpine resort there is a feeling of it being “used” rather than pristine with some maintenance and cleanliness issues making it more four star rather than four and a half or five. The outside pool has large chips in the pool surface, the parquet flooring around lift lobbies is pretty hammered and dirty. Not the hotels fault but a lot of parents don’t seem to give a damn about controlling their kids ( they’re there to “relax”) and the result is damage to the property and aggravation to other guests.

Dear pritchard8024, Thank you for sharing your thoughtful and detailed review. We’re delighted to hear that you and your grandson enjoyed the many activities we offer, from the pools and games rooms to the ice rink and world-class golf course. It’s wonderful that your stay allowed for quality family time, and we’re pleased you found our staff friendly and professional. We appreciate your honest feedback about areas for improvement. While we aim to balance a family-friendly environment with maintaining a relaxing atmosphere for all guests, we understand that the lively energy of children can sometimes be challenging for others. We’ll continue to explore ways to encourage better guest etiquette and care for the property. Your comments about maintenance, cleanliness, and room service pricing are also valuable. We strive to keep our facilities in top condition, and your observations will be shared with our team to ensure these areas receive attention. Additionally, we’ll review the room service menu to find ways to provide more variety and value for all guests. Thank you for staying with us and for recognizing the charm of our resort. We hope to welcome you back for another enjoyable visit in the future. Kind Regards, Rory Douglas Hotel Manager

2 day Stay

Punteggio Tripadvisor 5.0/5

Jill B Recensione certificata TripAdvisor

Great Place for a weekend stay especially for families, just a stones throw from the Blue Mountains, walks are at an abundance, 5 minute drive to Leura for Cafes and restaurants and the Bakery for the best pies. Staff at the Hotel are pleasant and willing to assist at all times, room was clean and well maintained, the Hotel was very clean

Dear KenandJill2013, Thank you so much for the wonderful review, so glad you enjoyed your time with us. Hope to see you again in the near future. Kind Regards, Rory Douglas Hotel Manager

3 * Fsmilienhotel - kein Luxus Fsirmont

Punteggio Tripadvisor 2.0/5

MS360 In famiglia - Recensione certificata TripAdvisor

3*Familienhotel aber kein Fsirmont Luxus Hotel Waren während den Weihnachhtsferien im Hotel. Die Lage des Hotels direkt an den Blue Mountains ist prima. Die Zimmer sind einfach eingerichtet - das Bett war durchgelegen. Großteil der Infrastruktur des Hotels ist komplett veraltet - 1970/80 Jahre und absolut renovierungsbedürftig. Das italienische Restaurant war trotz hoher Auslastung geschlossen und das Steakrestaurant nur zur Hälfte buchbar. Alles wirkte sehr schmuddelig. Die Wäsche im Zimmergang lag 2 Tage. Das Personal war bemüht und fleißig - aber überlastet. Besser wäre es als 3 Sterne Familienhotel zu verkaufen

In collaborazione con TripAdvisor

Altri utenti web che hanno valutato il nostro hotel

  • 1.528 recensioni 8.2/10 Posizione
  • 2.806 recensioni 6.1/10 Camera
  • 3.036 recensioni 7.7/10 Servizio
  • 30 recensioni 5.3/10 Internet
  • 1.730 recensioni 5.3/10 Cibo
  • 1.005 recensioni 5.7/10 Comfort
  • 841 recensioni 3.9/10 Pulizia
  • 727 recensioni 7/10 Colazione

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