Fairmont Resort & Spa Blue Mountains, MGallery 4 stelle

Giudizio clienti (Valutazione ALL) 4.2/5 4.967 recensioni

Fairmont Resort & Spa Blue Mountains, MGallery - Image 1
Fairmont Resort & Spa Blue Mountains, MGallery - Image 2
Fairmont Resort & Spa Blue Mountains, MGallery - Image 3
Fairmont Resort & Spa Blue Mountains, MGallery - Image 4

Descrizione

I plus dell'hotel

  • Lo splendore della natura fuori dall'uscio

  • Giardini paradisiaci

  • Premiata KidsZone

  • Adjacent to Leura Golf Course

  • 23 flexible conference and event spaces

Le nostre sistemazioni

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Posizione dell'hotel

Fairmont Resort & Spa Blue Mountains, MGallery

1 Sublime Point Road
2780 LEURA
Australia

Coordinate GPS:-33.721863, 150.350239

Accesso e trasporti

Servizi alberghieri

Check-in dalle - Check-out fino alle

In sede
  • Piscina
  • Parcheggio
  • Navetta
  • Ristorante
  • Accessibile con sedia a rotelle
  • Centro fitness
  • Wifi
  • Aria condizionata
  • Colazione
  • Bar
  • Sale riunioni
  • Proprietà 100% non fumatori
  • Servizio in camera

Le recensioni dei nostri clienti

Le recensioni dei nostri clienti

Recensioni certificate al 100% lasciate da ospiti che hanno realmente soggiornato presso le nostre strutture

Per saperne di più

Valutazione ALL  4.2/5  4.967 recensioni

Giudizio TripAdvisor  4.0/5  3.399 recensioni

Loved the warmth of the Lodge

Punteggio Tripadvisor 5.0/5

Chachairis Recensione certificata TripAdvisor

We had a very nice stay. We really like the lodge and liked the location. We enjoyed the lounge with the fireplace and a nice glass of wine at the end of the day. We were in the Megalong Wing, and the rooms are nothing to write home about, but clean and neat. We did have a beautiful view. We felt that the resort had so much to offer, and liked the fact that there was a beautiful library, a pool room (not to be confused with the swimming pools), pools, a gym, and a spa, and then some. None of these we took advantage of, but they were there if we wanted to. Loved the lodge feel and warmth; I would stay here again.

Average return visit

Punteggio Tripadvisor 3.0/5

800amyw In coppia - Recensione certificata TripAdvisor

We returned to the hotel after nearly 7 years and were so disappointed to see not much had changed. The rooms are tired and the facilities in general need a spruce up. The restaurant menus are average and booked well in advance despite the reviews being sub par. The room service menu was the smallest I have ever seen and it was like the hotel has too many guests for its facilities and staff levels. As an Accor member, this wasn’t acknowledged at check in and nor was my bday. Most hotels recognise your DOB on check in and at least acknowledge it. The gym is small and the hallways loud. If you’re looking for a romantic getaway I wouldn’t recommend it, but if you’re a family with tiny kids I can see why you would like it. The parking here has always been a bit tricky with an uphill trek to reception but I am still baffled that there is no undercover walkway for guests after all these years.

Dear 800amyw, Thank you for taking the time to share your feedback regarding your recent stay at our resort. We genuinely appreciate your loyalty as an Accor member and deeply regret that your experience did not meet your expectations. We understand the importance of maintaining a fresh and inviting environment and are continually working on improvements. Your comments regarding the restaurant and room service menus are valuable, and we will review them to enhance our offerings. It is also disappointing to learn that your Accor membership and birthday were not acknowledged at check-in. We strive to make every guest feel special and valued, and we sincerely apologize for this oversight. Rest assured, we will address this with our front desk team to ensure it does not happen in the future. Regarding the gym size and hallway noise, we recognize that these are important aspects of a comfortable stay and are exploring ways to improve these areas. We also acknowledge your concerns about parking and the lack of an undercover walkway. Your feedback is essential in guiding our future enhancements. While we aim to cater to a wide range of guests, including families, we understand that different travelers have different needs. We apologize that your romantic getaway did not meet your expectations. Thank you again for your detailed feedback. We hope you will give us another opportunity to provide you with a superior experience. Kind Regards, Charlie Young General Manager

Not luxurious, room was dated and very shabby.

Punteggio Tripadvisor 3.0/5

Dee L In coppia - Recensione certificata TripAdvisor

Parking on arrival was tricky and it’s an uphill trek to reception. Our room was dated with a dirty stained carpet which had a hump in middle which was a trip hazard. The room was as far from reception as you can imagine, overlooking a blue metal container & a general dumping area. And why no guest laundry.. there were lots of families. If you’ve space for a games arcade, put in a guest laundry! I’m not sure if they see ‘Trailfinders’ on the booking and dump you in the shabbiest room but it certainly felt like it. The buffet breakfast was average for the cost, tables were sticky and all in we felt that this was not the impression a Fairmont would be trying to promote.

Dear Dee, Thank you so much for taking the time to send through your review. I apologise that we did not meet the mark for you on this stay. I appreciate you giving us some specifics to look into, and I will ensure these are addressed. Thank you again for the feedback. Kind Regards, Charlie Young General Manager

Bring some snacks just in case!

Punteggio Tripadvisor 4.0/5

Tracey R Recensione certificata TripAdvisor

Everything was lovely, the place has certainly had a spruce up over the years. However the restaurant is too small for the number of people wanting dinner. As you are not walking distance to other options, you must book well ahead. We were unable to have dinner and had to order room service which was not great. The Whiskey Bar was top notch too!!

Dear traceyrC6000EM, Thank you so much for taking the time to send through your review, So glad you enjoyed your time with us, especially Two Doctors Whiskey Tavern. Thank you as well for your constructive feedback on dining options, this will certainly be noted. Hope to see you again in the future. Kind Regards, Charlie Young General Manager

3 * Fsmilienhotel - kein Luxus Fsirmont

Punteggio Tripadvisor 2.0/5

MS360 In famiglia - Recensione certificata TripAdvisor

3*Familienhotel aber kein Fsirmont Luxus Hotel Waren während den Weihnachhtsferien im Hotel. Die Lage des Hotels direkt an den Blue Mountains ist prima. Die Zimmer sind einfach eingerichtet - das Bett war durchgelegen. Großteil der Infrastruktur des Hotels ist komplett veraltet - 1970/80 Jahre und absolut renovierungsbedürftig. Das italienische Restaurant war trotz hoher Auslastung geschlossen und das Steakrestaurant nur zur Hälfte buchbar. Alles wirkte sehr schmuddelig. Die Wäsche im Zimmergang lag 2 Tage. Das Personal war bemüht und fleißig - aber überlastet. Besser wäre es als 3 Sterne Familienhotel zu verkaufen

In collaborazione con TripAdvisor

Altri utenti web che hanno valutato il nostro hotel

  • 1.363 recensioni 8.2/10 Posizione
  • 2.612 recensioni 6.3/10 Camera
  • 2.816 recensioni 7.8/10 Servizio
  • 26 recensioni 5.9/10 Internet
  • 1.569 recensioni 5.5/10 Cibo
  • 796 recensioni 4.2/10 Pulizia
  • 701 recensioni 6.8/10 Colazione
  • 607 recensioni 5.2/10 Rapporto qualità/prezzo

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