客户意见评级 4.6/5 947 评论
Close to the Sipopo Conference Center.
Hotel with private beach
Best buffet barbecue in town
The only one 18 holes golf course in Malabo
Best location for open air wedding ceremony
从 14h00 办理登记入住手续
从 12h00 办理退房手续
索菲特马拉博斯珀珀高尔夫球场酒店提供 200 间宽敞的客房，其中有 10 间套房。客房构思独具匠心，所有房间均可观赏海景以及郁郁葱葱的海岛或高尔夫球场风光，同时又是商旅或休闲住宿的宁静港湾。
高级房，配备 1 张大床，带阳台，可欣赏高尔夫球场景致
高级房，配备 2 张单人床，带阳台，可欣赏高尔夫球场景致
豪华房，配备 1 张大床，带阳台，可欣赏海滩和海景
来自 100% 认证入住过我们酒店客人的评论发现更多
Should be more competent as a 5* Hotel - nearly a good hotel....
misterg308 09/03/2020 经 TripAdvisor 认证的评论
Stayed in January 2020 for 3 days. Pool good, room ok, restaurant service has strange rules about where you could eat and not all restaurants were available. Staff try to be helpful. For an Accor hotel the systems are very poor - check out took a very long time as they couldn't find the credit card machine, the machine would then not print receipts, and most importantly the booking confirmation on the Sofitel system said credit card payment had been taken and there was nothing to pay, but then later they find the system did not take payment. This creates much confusion and aggravation when they look for payment once you get home! One would expect much more competence from an Accor hotel. So a good hotel, let down by unexpectedly poor systems. Double check their paperwork!
Beautiful hotel & property
klfarnsworth Business - 11/12/2019 经 TripAdvisor 认证的评论
Very friendly and professional staff. Hotel was beyond expectations. Hosted a company golf tournament and pool side dinner. All expectations were exceeded. I will certainly be coming back in the future.
DayTrip61410419315 Business - 23/06/2019 经 TripAdvisor 认证的评论
Great stay apart from the last night when about 1am someone came into the room, having been given a key that opened my room door. He excused himself and left but it is worrying from a security point of view that it could have happened.
Pay close attention to the invoice. Teach some manners to your staff...
anyini Family - 14/09/2015 经 TripAdvisor 认证的评论
This is a very nice hotel, however the staff needs a serious customer service training, starting by the staff in the reception. They are not courteous at all, and somewhat clueless about their duties. The morning I was checking out, I had an 0800 flight, thus by 0550 I came to the reception to check out. There was nobody to take care of me, after couple of minutes a sleepy guy came to process my check out. While checking my invoice, I noticed a charge of a meal for 107.00 CFAs (that is over $200.00 usd) meal. I requested the invoice to be revised and to show me all the receipts of the meals I have signed for. It took him over 10 mins to get the receipts. Another gentleman came in trying to explain to me why that was my charge, without evidence. Finally they verified that charge didn’t belong to me, and issued a new invoice that to this date I am still not cleared on what I was charged for. When I try to pay with the rewards hotel voucher, they refused to receive them, claiming I can’t use the vouchers there. It was already 0620 and I had a 30 minute ride to the airport. At this point, I had no time to enter a discussion with these gentlemen to accept my vouchers, nor to get a clearer explanation of the total charges, otherwise I would have missed my flight. In the bar, someone named Robert I believe, I wrote down in the receipt a tip of 4 usd, to what he said, “you have to give me this in cash because the hotel is not going to give me anything”. I was disgusted by that comment, and reluctantly gave him the tip in cash. The following morning, my dad and I had a coffee and some pastries. He brought the invoice and I gave him 20,000 cfa (around 40 usd.) the bill was something like 12,000…he said you have to sign, which I did. After 5 minutes, I noticed he started to take care of other customers and I was still waiting for my change. When I asked for it he said..”oooh, I thought it was a tip!! “ HELLO???!!! A 40.00 USD TIP FOR A 20 SOME USD COFFEE AND PASTRIES???, you must be kidding me!!! and yes….this is the same guy who asked me the day before for a tip in cash. I don’t think I will stay there again.
Great View n peacefull
Roca386 Solo travel - 19/06/2013 经 TripAdvisor 认证的评论
nice luxury hotel, just base in the middle of no were land, great view, the beach the place can be great for a short term visit, if you plan to stay longer you'll get bore out of your mind. i stayed on a weekend when there were not activity going on. but am sure there's a lot event happening there every now n then
位于 18 公里