Mercure Nottingham City Centre George Hotel bintang 4

Catatan tamu Avis (Peringkat ALL) 3.8/5 592 ulasan

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Mercure Nottingham City Centre George Hotel - Image 1
Mercure Nottingham City Centre George Hotel - Image 2
Mercure Nottingham City Centre George Hotel - Image 3
Mercure Nottingham City Centre George Hotel - Image 4
2 George Street, NG1 3BP NOTTINGHAM, Britania Raya

Deskripsi

Keistimewaan hotel

  • An ALLSAFE Clifton certified hotel

  • 19th century building with original features

  • Central location, with plenty of nearby transport links

  • On-site leisure facilities, including a dedicated gym

  • Sherwood Forrest and Nottingham Castle located nearby

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Lokasi hotel

Mercure Nottingham City Centre George Hotel

2 George Street
NG1 3BP NOTTINGHAM
Britania Raya

GPS:52.953693, -1.144617

Telepon

Akses dan Transportasi

Layanan hotel

Check-in dari - Check out sampai

Di properti
  • Hewan peliharaan tidak diperbolehkan
  • Restoran
  • Dapat diakses kursi roda
  • Wi-Fi
  • Air conditioner
  • Bar
  • Ruang rapat
  • Properti 100% Bebas Rokok
  • Room service
Di dekat properti
  • Parkir

1822

Stylish restaurant, serving beautifully prepared food.

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Peringkat ALL  3.8/5  592 ulasan

Peringkat TripAdvisor  4.0/5  2.019 ulasan

One of the worst

Catatan Tripadvisor 1.0/5

mckaylewis Ulasan TripAdvisor tersertifikasi

I will start off by saying this hotel looks nothing like the photo's - it's very misleading. Reception was dark and dirty and not what you'd expect from a 4 star hotel. I'd booked a double room for me and my wife to stay as we were seeing a show in town. I wasn't expecting anything fancy however, I'd expect something that looks similar to the photo I was shown on my confirmation. I'd describe our room as something you'd experience in a 2 star B&B. I can't remember the last time I stayed in a hotel room with a double bed pushed against the wall, so you have to climb over one another to get out. Madness. It was like being back in my childhood bedroom(although that was much cleaner). The room was tiny and dirty - the bed springs were almost coming through and they'd attempted to make this 'better' by putting a tiny mattress topper over. There were also stains on the duvet from previous guests. We left through the night and drove home. We stay in a lot of hotels and I wouldn't usually post photos however, I felt I had to on this occasion.

Dear James, thank you for your review and thank you for taking the time to speak with me today. I hope you can visit us again and once again please accept my apologies for the issues experienced during your stay with us. Kindest regards, Joana Lopes Operations Manager

Not quirky, grotty

Catatan Tripadvisor 2.0/5

Z8866VKrobs Ulasan TripAdvisor tersertifikasi

We were visiting the Motorpoint Arena and wanted to stay somewhere other than our usual haunts, and saw this hotel at a fairly decent price for a 4*hotel. However, we have been left incredibly disappointed. From the outside it looks quaint, but on entering it seemed quite dark and gloomy, to the point where the reception team struggled to see our reservation, although they were very friendly and helpful. On entering our room....and I use the word room very loosely, because I've seen broom cupboards which are bigger and cleaner, we were completely astounded by how small the room is, and I mean it was really tiny. We opened the door to the room and fell onto the bed. You could quite literally open the door with your feet whilst lying in bed. The mirror attached to the wall was cracked and taped up with black and red safety warning tape!! As for the bathroom....I sat on the toilet and took a trip around it's tiny confines because it was barely attached to the porcelain. The door handle was hanging loose, and when I used the hot water tap it remained ice cold until the sink was full of water, which then resolutely decided to stay for approx 6 minutes despite no plug being used. Some people might call all of these issues quirky, but for a 4* star hotel, how on earth did this hole get that.

Dear Rob, thank you for taking the time to leave us a review. Let me start by apologise for the maintenance issues you experienced during your stay with us. Our team is available 24/7 and we could have fixed them or tried to find you a different room. I will send out maintenance manager to the room to fix them. Regarding the size of the room, you booked a city pad, which is out entry level room and we apologise for not meeting your expectations. I appreciate you bringing this to my attention so we can improve on our service. Kindest regards Joana Lopes Operations Manager

Limited appeal.

Catatan Tripadvisor 2.0/5

mosix100 Ulasan TripAdvisor tersertifikasi

City centre hotel that falls below what is expected in a 4# hotel. The Reception area is really small with no seating area. The staff though were very good and helpful during our stay. The rooms were pretty average. The only available public area to sit however is a tiny bar area on the first floor that is actually closed two nights every week leaving no public space at all in the hotel! The breakfast served were average.

Dear guest, Thank you for thanking the time to leave us a review. we are sorry to hear the seating areas and overall room experience did not meet your expectations. We are due a refurbishment in 2026 so your feedback will help us understand the areas we can improve. Please accept our sincerest apologies for the inconvenience this has caused you. Kindest regards Joana Lopes Operations Manager

Wonderful, quirky stay

Catatan Tripadvisor 5.0/5

HA T Ulasan TripAdvisor tersertifikasi

Booked the king suite in the Nottingham City centre location for two nights for my birthday. We booked directly, which made the price more than fair value. The room was lovely: clean, comfortable, and quirky in a way that we both absolutely adored. We especially liked having the bath in the suite to come back to after a lot of walking around the city. The building is beautiful, and really made the whole stay feels special. The staff were friendly and helpful throughout our stay, and I thought the location was excellent. Everything we wanted to visit was in easy walking distance, and it was easy to come back to the room to drop things off or just have a quiet sit down for 5 minutes. Will definitely be staying again

Dear guest, Thank you so much for taking the time to leave a review. I am truly delighted to hear you had such an enjoyable stay with us. Thank you also for your kind words about our housekeeping standards and overall service received from our team. This is extremely encouraging to hear and I sincerely look forward to sharing this with the wider team. We are so pleased to hear you were comfortable throughout your stay and our location was most ideal for your time int he city. To hear you would stay again, this is truly the greatest compliment any hotel could wish to hear. We thank you for having chosen to stay with us on this occasion and very much hope we can welcome you back again in the future. Until next time. . . Kindest regards Chris Butler General Manager

Perfect location, full of character

Catatan Tripadvisor 5.0/5

mickppppppp Ulasan TripAdvisor tersertifikasi

I really enjoyed my stay here, right in the middle of the action. Staff were always more than willing to help out. The hotel is old, quirky, and full of character which I really enoyed although that does mean lopsided equeaky floors! Breakfast was great and I made good use of the gym

Dear Mick, Thank you so much for your review and score. I am truly delighted to see you had such an enjoyable stay with us. I thank you especially for your kind words about the team. This is most encouraging to hear and I very much look forward to sharing this feedback with them all. Thank you further for your kind words about our breakfast offering and our characterful hotel in general. The team and I truly do appreciate you having chosen to stay with us on this occasion Mick and very much hope we have the pleasure to do so again in the future. Until next time. . . Kindest regards Chris Butler General Manager

Dalam Kemitraan dengan TripAdvisor

Pengguna web lain yang memberikan peringkat untuk hotel kami

  • 1.086 ulasan 9.2/10 Lokasi
  • 1.442 ulasan 5.3/10 Kamar
  • 1.022 ulasan 9/10 Pelayanan
  • 13 ulasan 5.3/10 Internet
  • 869 ulasan 4.5/10 Kenyamanan
  • 489 ulasan 4.5/10 Kebersihan
  • 426 ulasan 4/10 Fasilitas
  • 422 ulasan 7.6/10 Sarapan

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