张家界京武铂尔曼酒店 5 星

客户意见评级 (ALL 评级) 4.3/5 101 评论

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描述

酒店其他优惠

  • 地处优质生态环境,环抱自然美景

  • 步行 10 分钟即可到达张家界国家森林公园,驱车 25 分钟即可到达张家界大峡谷玻璃桥。

  • 张家界地区第一家国际品牌五星级酒店

  • 毗邻魅力湘西文化广场

  • 距离省会长沙乘坐高铁仅2.5小时。

我们的客房

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酒店位置

张家界京武铂尔曼酒店

高云路188号, 武陵源区,张家界市, 湖南省,中国
427400 张家界
中国

GPS:29.346644, 110.546386

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酒店服务

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酒店内
  • 游泳池
  • 停车
  • 餐厅
  • 轮椅可通行
  • 健身中心
  • 无线网络
  • 空调
  • 早餐
  • 酒吧
  • 会议室
  • 客房服务

我们的客人评论

我们的客人评论

来自 100% 认证入住过我们酒店客人的评论

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ALL 评级  4.3/5  101 评论

TripAdvisor 评级  4.6/5  1,795 评论

Memorable visit

Tripadvisor 评级 5.0/5

Alex_isr Couples - 经 TripAdvisor 认证的评论

Travel to Avatar mountains. Enjoyed hotel and specially travel agent Mr Zhu, who made our stay really memorable and challenging. Very good professional. In the hotel we enjoyed room , foot massage. Good location. Breakfast is ok, could be better.

Mr Zhu bring amazing experience for us…

Tripadvisor 评级 5.0/5

Man N 经 TripAdvisor 认证的评论

Thank you Mr Zhu, you are the best to help us especially we can’t speak mandarin. He gone all the way to make sure we are safe & enjoy the experience in Zhanjiajie. The hotel staff Ivan is fantastic as all other staff. I am happy with this hotel, the staff very professional, speak & understood English make it easy to converse.

Dear guest, Thank you for choosing to stay at the Pullman Zhangjiajie and for sharing your wonderful experience. As the only international five-star hotel in Zhangjiajie, we not only have a convenient location and complete facilities, but also have the helpful service. We are delighted to know that you had a great stay with us and appreciated our helpful service of Mr. Zhu and Ivan. We will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one.

Best location & advice during our stay at Zhangjiajie

Tripadvisor 评级 5.0/5

YMC6 经 TripAdvisor 认证的评论

I could plan the sights for Changsha, Fenghuang & Furong Town but planning for Zhangjiajie was a huge challenge, somewhat confusing, no matter how many YouTube videos you watch on the sights, the tickets to buy etc. for a FIT. Guests at Pullman are very fortunate to have Mr Zhu from the tour desk who gave us a clear overview of ZJJ and of how we should spend our days. Mr Zhu identified the important sights to visit and in which order to visit them. You will need minimally 4-5 days at this beautiful part of China. He also booked entrance tickets & show tickets for us, saving us queuing time. He recommended sights based on our fitness and we were seniors > 65yrs old. When we had difficulty getting a Didi ride back from the Fairy Fox show to the hotel, we just gave him a call and he was able to arrange a last minute ride back from the Fairy Fox show . We are much appreciated to Mr Zhu for his enthusiasm in providing the best service to us and all guests staying at the Pullman Zhangjiajie.

Dear guest, Thank you for choosing to stay at the Pullman Zhangjiajie and for sharing your wonderful experience. As the only international five-star hotel in Zhangjiajie, we not only have a convenient location and complete facilities, but also have the helpful service. We are delighted to know that you had a great stay with us and appreciated our helpful service. We will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one.

Not Ideal for non-Chinese Tourists

Tripadvisor 评级 3.0/5

Leyson S 经 TripAdvisor 认证的评论

For a 5-star hotel with an International brand located in a global tourist destination, it was shocking that there was only 1 hotel employee in the entire establishment who can speak English. Not even the front desk, Concierge or employees at the bar were able to speak English. It was such a hard time communicating with people at this hotel. I understand that there is a language barrier visiting China but I honestly thought choosing a 5 star hotel that markets itself as an international brand would help bridge that gap. I was mistaken. Anyway, the hotel room is plagued with bugs. The breakfast area is always chaotic with too many people everytime. Food is okay but repetitive everyday. The only good thing about this hotel is its location as it is just nearby the east gate of the Zhangjiajie National Forest Park.

Dear guest, Thank you for taking the time to share your feedback. While I wish you had a better experience, it is feedback like this that we learn from and use to improve. We work hard to deliver an exceptional guest experience, and it's apparent in this case that we fell short. If you give us a chance to earn back your trust, I can assure you that we will do our best to give you the great hotel experience.

Scenery is breathtaking. The food choices can be daring!

Tripadvisor 评级 4.0/5

sonnyadaguam 经 TripAdvisor 认证的评论

A fantastic place to visit and see the natural beauty of the mountains and forestry China has to offer. The air is clean and the people friendly. The food does take getting used to 😁

Dear guest, Thank you for taking the time to share your feedback from your recent stay with us.It is delighted for the whole team and I to hear that you enjoyed the stay at Pullman Zhangjiajie as well as appreciating our location.Do please feel free to let us know if we can be of any assistance to make your next stay even better. Wish you safe travel and stay well.

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其他网络用户评价我们的酒店

  • 513 评论 9.4/10 位置
  • 468 评论 7.5/10 房间
  • 570 评论 8.8/10 服务
  • 7 评论 7.6/10 上网
  • 331 评论 7.9/10 早餐
  • 328 评论 5.6/10 氛围
  • 240 评论 5.5/10 设施
  • 195 评论 8.1/10 舒适度

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