张家界京武铂尔曼酒店 5 星

客户意见评级 (ALL 评级) 4.5/5 44 评论

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高云路188号, 武陵源区，张家界市, 湖南省，中国, 427400 张家界, 中国

描述

酒店其他优惠

  • 地处优质生态环境，环抱自然美景

  • 步行 10 分钟即可到达张家界国家森林公园，驱车 25 分钟即可到达张家界大峡谷玻璃桥。

  • 张家界地区第一家国际品牌五星级酒店

  • 毗邻魅力湘西文化广场

  • 距离省会长沙乘坐高铁仅2.5小时。

我们的客房

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酒店位置

张家界京武铂尔曼酒店

高云路188号, 武陵源区，张家界市, 湖南省，中国
427400 张家界
中国

GPS:29.346644, 110.546386

电话
传真 +86 744 566 6168

抵达和交通

酒店服务

从 办理登记入住手续 - 从 办理退房手续

酒店内
  • 游泳池
  • 停车
  • 餐厅
  • 轮椅可通行
  • 健身中心
  • 无限网络
  • 空调
  • 早餐
  • 酒吧
  • 会议室
  • 客房服务

我们的客人评论

我们的客人评论

来自 100% 认证入住过我们酒店客人的评论

发现更多

ALL 评级  4.5/5  44 评论

TripAdvisor 评级  4.5/5  1,434 评论

Not quite 5 star

Tripadvisor 评级 3.0/5

368brittanyj Couples - 经 TripAdvisor 认证的评论

The reason for our rating is that we feel it shouldn’t be advertised as a 5 star. We were staying on an executive floor that enabled smokers to smoke in the hallways, rooms were not sound proofed, they were quite old and seemed out of date. Our AC was extremely noisy and kept us awake throughout the night. We struggled as English speakers as your room service workers could not understand us. The buffet breakfast lacked western options and didn’t meet what we know as “5 stars”. Had this been cheaper and advertised as 3 stars, we would have no complaints. We felt the location was great, the service was helpful, and overall a standard hotel.

Dear guest, Thank you for taking the time to tell us about your experience at the Pullman Zhangjiajie. I am sorry that some your experience did not meet your expectations; please allow me to express my sincerest apologies. At Pullman, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future.

5-Night Stay with Resort Vibes in Wulingyuan

Tripadvisor 评级 5.0/5

gamebrulee 经 TripAdvisor 认证的评论

I had a pleasant 5-night stay at this resort-style hotel in Wulingyuan. The arrival experience was smooth, with a quick check-in process. Staff spoke English, which made things easy and welcoming. The room, while a bit dated, was well-maintained and had all the amenities you’d expect from a premium hotel. The bed was firm and comfortable, offering restful nights throughout my stay. Breakfast featured a wide variety of both Chinese and Western options. That said, I’ve had more flavorful Chinese breakfasts at other hotels. Communication with the reservation team was excellent, especially with Smile Wu, who provided prompt and helpful responses both before and after my stay. Her assistance made the overall experience even more seamless. The location is excellent — just a 3-minute Didi ride to the East Gate of the Avatar Mountains, and close to a local supermarket in Wulingyuan. Overall, I enjoyed my stay and would recommend it for those looking to explore the area with comfort and convenience.

Dear gamebrulee, Thank you for taking the time to share your wonderful feedback. We are delighted to know that you had a great stay with us and appreciated our room, breakfast ,convenient location, hotel service. We look forward to welcoming you back again. Do let us know if we can be of any assistance to make your next trip to Zhangjiajie even more memorable. Wishing you safe travels.

Good option

Tripadvisor 评级 5.0/5

miriamcristinam2024 经 TripAdvisor 认证的评论

Great location - you have many options of food close by. The break-fast was not the best but it's okay. The room are good, and the bed which is very important is also good. The bathroms are clean and have a good shower. Besides that, I has a small convenience store inside the hotel if you need something.

Dear guest, Thank you for taking the time to share your wonderful feedback. We are delighted to know that you had a great stay with us and appreciated our convenient location. We look forward to welcoming you back again. Do let us know if we can be of any assistance to make your next trip to Zhangjiajie even more memorable. Wishing you safe travels.

服务好

客户意见评级 5.0/5

匿名 朋友住宿 - 所有已确认评论

酒店帮忙升级行政房 服务是国际连五星酒店的标准

敬爱的顾客， 感谢您对我们酒店的精彩评论！我们十分高兴听到您在我们酒店过得愉快，并十分期待您的再次光临。 祝好

it was OK

Tripadvisor 评级 4.0/5

Chris Z 经 TripAdvisor 认证的评论

Interesting place. Decor looked nice, but had some mold and pealing wall paper in the room. There was no coffee in the room. They'd only give us one key for the room. They had two shower heads, but only fully worked and there was no way to use it without getting water all over the floor. Breakfast was very meh. That said, the staff was very helpul.

Dear guest, Thank you for taking the time to tell us about your experience at the Pullman Zhangjiajie. I am sorry that some your experience did not meet your expectations; please allow me to express my sincerest apologies. If you want 2 keys,our colleague can give them to you. At Pullman, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future.

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其他网络用户评价我们的酒店

  • 544 评论 9.3/10 位置
  • 534 评论 7.4/10 房间
  • 645 评论 8.8/10 服务
  • 379 评论 5.5/10 氛围
  • 351 评论 8.3/10 早餐
  • 277 评论 5.3/10 设施
  • 216 评论 7.5/10 清洁度
  • 207 评论 7.6/10 舒适度

支持方 Trustyou

价格低至 ，限 1 人 1 晚入住同等价位房型，不含附加服务和早餐。该价格是当日在 https://all.accor.com/ 网站上查询到的 20 天后在相同条件下入住一晚的最低含税公价 (根据当地法规，抵达酒店时可能需要支付一些税费（例如，城市税）。)。根据时段和入住率会发生变动。以预订时的价格为准。所有（境外）预订都需使用酒店所在国家/地区的货币支付。以预订时按照酒店所在国家/地区货币确认的总价为准。可能会显示您的本国/地区货币兑换估值，但不作为合同依据。付款时，您的银行可能会向您收取银行费用和/或汇兑费用。