ibis Ambassador Busan City Centre

Informacja

ibis Ambassador Busan City Centre 3 gwiazdki

Ocena klientów (Ocena ALL) 4.5/5 Liczba opinii: 628

hotel certyfikowany ALLSAFE

Zobacz na mapie

Opis

O hotelu

  • Lokalizacja w centrum miasta

  • Stanowisko internetowe i darmowa sieć WIFI w całym hotelu

  • 2 sale konferencyjne dla maks. 120 osób

  • Kryty parking

  • Łatwy dostęp do środków komunikacji miejskiej - przed hotelem jest stacja metra (linia 1)

Ten hotel uczestniczy w programie Planet 21 i działa na rzecz Positive Hospitality.

Lokalizacja hotelu

ibis Ambassador Busan City Centre

777, Jungang-daero, Busanjin-gu
47251 BUSAN
Korea, Republika

  • Busan Metro:  Line 1 Bujeon

  • Samolotem

    GIMHAE INT. AIRPORT W 16km / 9,94 mil

  • Pociągiem

    BUSAN STATION W 6km / 3,73 mil

  • Pociągiem

    IN COMPLEX W 0,1km / 0,06 mil

Pozycja GPS:35.162126, 129.061847

Usługi hotelowe

Zameldowanie od: - Wymeldowanie do:

Podsumowanie
Na miejscu
  • Parking
  • Restauracja
  • Podjazd dla wózków
  • Wi-Fi
  • Śniadanie
  • Bar
  • Sale konferencyjne

TASTE

Taste offers an international and local selection of both a la carte and buffet options for breakfast, lunch and dinner. Taste also offers stunning panoramic views of Busan City as well as free WiFi.

Nasze pokoje

Opinie naszych gości

Opinie gości dotyczące hotelu
ibis Ambassador Busan City Centre

100% potwierdzonych opinii gości, którzy zatrzymali się w naszym hotelu

Dowiedz się więcej

Ocena ALL  4.5/5  Liczba opinii: 628

Ocena TripAdvisor  4.0/5  Liczba opinii: 925

Certyfikat Doskonałości 2022

Great location, very clean hotel

Ocena na stronie TripAdvisor 5.0/5

Seung Ho N Opinia zatwierdzona w TripAdvisor

The hotel is within walking distance to both Seomyeon (which its vibrant nightlife and eatery district) and a very large park, which is perfect for exploring! I stay here every time I visit Busan, very easy access via subway line 1. The staff are very professional and the housekeeping staff keep everything immaculately clean! Thank you for a wonderful stay =)

Dear Seung Ho N, We very much appreciate your comments regarding your stay at the ibis Ambassador Busan City Centre. Thank you for your satisfaction with our hotel accommodation. We will always provide high quality service for customer satisfaction and comfortable rooms with clean. I will share your opinion with our team. Once again, thank you for letting me know how you feel and I hope to meet you as the best service always. Sincerely, Jason Park Front Office Manager ibis Ambassador Busan City Centre

Great location but terrible clealiness

Ocena na stronie TripAdvisor 2.0/5

park1039 Pobyt służbowy - Opinia zatwierdzona w TripAdvisor

이비스 앰배서더 부산 시티센터 리뷰 IBIS AMBASSADOR BUSAN CITY CENTRE REVIEW I've stayed about 14 days in this hotel during this year, since I am platinum member of Accor. A lot of thoughts crossed my mind during my staying. First of all, IBIS Ambassador Busan City Centre's location is just great. Since it's located on the Busan subway line No.1, you can get to anywhere in Busan within 20-30mins. Not only this, but also you can find lots of restaurant and largest traditionaly market in front of the hotel. On my first day of staying, I powered on air conditioner. Even though dust flied in the air, I didn't think much of it but fell a sleep on that day. Next day, it was happended again. So I tried to find the resource and finally found out piles of dirt and dust right under the bed which was made me astonished. I complained to front desk but it couldn't be cleaned soon, due to cleaning staffs were off duty at that time. After few hours, only them front desk asked me to change room by phone at the night time. However it was useless solution, becuase the room condition was exactly same with previous room. Few months left, I had to visit this hotel again. Since I critically complained about the cleaning condition, I hoped it had been improved for months. But maybe I expected too much to this cheap economic category of business hotel. I still could find piles of dirts and dusts under the bed. Yes, exactly same with last time. In my opinion, despite of lower price than others, still cleanliness is very basic thing for accommodation. Please do improve for this. 이 호텔에 2021년 한해동안 업무차 여러 계절에 걸처 총14박 숙박을 하였습니다. 아코르 플랫이라 아코르호텔만 찾아다닙니다. 숙박하는동안 많은 생각을 하였습니다. 일단 이비스앰배서더 부산시티센터는 1호선 부전역에 위치하고 있어 접근성이 상당히 좋은 호텔입니다. 부산 대부분의 장소를 20~30분 이내에 도달할 수 있고 부전시장이 바로 옆에 있어 주변에 먹거리가 상당한, 위치적으로 엄청난 장점을 가진 호텔입니다. 그러나…첫 숙박때 객실 에어콘을 작동을시켰는데 먼지가너무 많이 날아다녀 뭔가 싶었지만 그냥 잤습니다. 둘째날에도 똑같이 그러길래 침대 아래를 보았습니다.. 경악을 금치 못했습니다. 사진에 보시는대로 엄청난 먼지가 쌓여있었습니다. 아 이호텔 하우스키퍼분들은 보이는곳만 청소하시는구나.. 웬만하면 그냥 지나치는 성격이지만 보고나니 너무 더러워서 컴플레인을 걸었습니다. 직원들이 퇴근하여 바로 처리가 되지 않았고 한참 시간이 흘러 밤이되어서야 전화로 방을 바꿔준다고 하시더군요 하지만 바뀐 방도 청소 상태가 똑같아서 더이상 문제를 제기하지 않았습니다 몇달 후 쯤 다시 방문하였습니다. 그때 강력하게 컴플레인을 하였기에 개선을 기대하고 방문 하였습니다.. 객실 에어콘을 틀었더니 먼지가 날립니다. 개선이 하나도 안된 느낌입니다. 침대아래를 보니 똑같았어요 먼지가 미친먼지.. 언제적 손님이 흘린건지도 알수없는 쓰레기.. 기가찹니다. 그 후에도 최근 11월까지 방문하면서 객실에 들어가면 침대밑에 먼저 보게 되네요.. 똑같아요 개선된것이 하나도 없습니다. 이정도면 개선할 의지가 없는 스텝들로 느껴지네요 이비스라는 브랜드가 이코노미 카테고리에 있는 저렴한 비지니스 호텔이지만 제가너무 많은걸 기대한겁니까? 아무리 저렴한 호텔이라도 청결은 기본중 기본이라 생각했는데요.. 정말 개선되기를 바랍니다.

안녕하십니까 고객님 저희 ibis Ambassador Busan City Centre 이용후 소중한 시간 내시어 의견을 남겨주셔서 대단히 감사드립니다. 저희 호텔에서의 숙박에 위치적인 장점에는 만족 하셨으나 정비와 관련하여 만족을 드리지 못하고 여러번 방문해 주셨음에도 불구하고 개선된 모습을 보여 드리지 못해 대단히 죄송 합니다. 고객님의 진심어린 충고와 지적에 감사 드리며 고객님께서 주신 의견은 해당 부서와 공유하여 좀 더 깨끗하게 관리 될수 있도록 노력 하겠습니다. 또한 다음 방문시에는 좀 더 개선되고 발전된 모습으로 만나 뵐 수 있도록 최선을 다하겠습니다. 다시 한번 불편 드린점에 대해 사과의 말씀 전해 드리며 항상 더 좋은 서비스를 제공해 드리기 위해 노력 하는 이비스 앰배서더 부산시티센터가 되겠습니다. 감사합니다. 행복한 하루 되십시오. 객실 팀 리더 박주영 드림

Reasonable.

Ocena na stronie TripAdvisor 4.0/5

donnachaseo Opinia zatwierdzona w TripAdvisor

Place, clealiness I loved it. However, last time I was not offered 'room upgrade. And the breakfast that I paid, was horrible. Me and my gf used to like here's breakfast but after Corona, present breakfast is horrible. I wouldn't have breakfast at the IBIS Busan citicentre anymore. It's not even resonable.

Warmth Reception from the IBIS Team

Ocena na stronie TripAdvisor 5.0/5

Wanderer63621936999 Solo travel - Opinia zatwierdzona w TripAdvisor

Check-In process was smooth and staff were friendly. Location of hotel is also conveniently located near the Seomyeon subway station, an intersection between Subway Line 1 and Line 2, that brings you to most of the major attractions in Busan!

We very much appreciate your comments regarding your stay at the ibis Ambassador Busan City Centre. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Nicolas SONG General Manager ibis Ambassador Busan City Centre

Exceptional Ibis Hotel with high service standard

Ocena na stronie TripAdvisor 4.0/5

Cody L Rodziny - Opinia zatwierdzona w TripAdvisor

I am a platinum member with accor group and seldom stay in ibis chains due to the basic service level. However, this asset has high service standards at the front desk and the porters. The premium room is also quite new. This is one of the best ibis I had stayed before. Will come back again.

Thank you very much for your valuable schedule with the Ibis Ambassador Busan City Center and taking the time to participate in our customer review. Thank you for your feedback on the comfort and kindness of your hotel. We will remember your grateful feedback and will repay you with better service on your next visit. Thank you again for your feedback and we look forward to seeing you with better service in the future. Sincerely, Nicolas SONG General Manager ibis Ambassador Busan City Centre

Convenient hotel

Ocena na stronie TripAdvisor 5.0/5

HarryC2091 Solo travel - Opinia zatwierdzona w TripAdvisor

Travelling from Busan airport to hotel is easy with firstly on light rail to Sasang station (3 stop and terminal station) and change to line 2 and stop at Seomyeon Station (8 stop). Suggest to walk from here and look out for Exit 15 and then upon seeing the Exit 15 continue walking and look out for Exit 9 and hotel is up there. If you have heavy luggage proceed straight after Exit 9 and there is a lift to road level and hotel is just opposite. Total cost for transportation is W1800. Nearby many food and wet market and there is Lotte departmental store nearby. Will come back again for my third stay soon

We very much appreciate your comments regarding your stay at the ibis Ambassador Busan City Centre. First of all, thank you for visiting our hotel again. And thank you for your overall review, including the location of the hotel. We await your third visit and will provide you with better service on your next visit. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Nicolas SONG General Manager ibis Ambassador Busan City Centre

Terrible stay with poor service at the reception desk

Ocena na stronie TripAdvisor 1.0/5

Jet54487527157 Rodziny - Opinia zatwierdzona w TripAdvisor

Unacceptable poor attitude and service at the reception desk. It seems to me that the receptionist didnt attend any training before so as to lead to poor attitude when answering customers' request and questions.

Thank you for taking the time to tell us about your experience at the ibis Ambassador Busan City Centre. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. First of all, I'm sorry for the disappointment of the staff's attitude and service. The kindness of the staff will be improved through training. We will try to meet you better next time you visit. At Ibis, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Nicolas SONG General Manager ibis Ambassador Busan City Centre

Confortable stay

Ocena na stronie TripAdvisor 4.0/5

dejikogi Solo travel - Opinia zatwierdzona w TripAdvisor

I am a member of Accor hotels so that I was able to stay by a loyal program, which is discount price with free breakfast. The hotel is in nice location, with useful facilities. I was able to stay without no specific complaints.

We very much appreciate your comments regarding your stay at the ibis Ambassador Busan City Centre. Thank you for your satisfaction as a member of the Accor and for your good evaluation of the hotel's location and facilities. I will try to repay you with good service during my next visit. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, IBIS Ambassador Busan City Centre

Don't expect too much

Ocena na stronie TripAdvisor 3.0/5

saimanso Rodziny - Opinia zatwierdzona w TripAdvisor

The room is small, not enough rooms for a couple with a kid. The refrigerator is not cold enough, can't chill a beer or a box of milk. The design is odd, the front desk is on the top floor, it is quite inconvenient to get there every time.

Dear saimanso Thank you for taking the time to tell us about your experience at the ibis Ambassador Busan City Centre. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Ibis, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, ibis Ambassador Busan City Centre.

Great stay at Ibis Ambassador Busan City Centre

Ocena na stronie TripAdvisor 5.0/5

Robert G Rodziny - Opinia zatwierdzona w TripAdvisor

Had a great stay at the Ibis Ambassador Busan City Centre. Location was great with the subway station right across the street. Buffet breakfast was awesome . . . delicious dishes and a superb view from the 17th floor. The room I was in, a double and single bed, was spacious and clean. Water pressure in the shower was amazing (but no bathtub).

Dear.Robert G We very much appreciate your comments regarding your stay at the ibis Ambassador Busan City Centre. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Tommy RYU General Manager IBIS Ambassador Busan City Centre

One night stay in Busan

Ocena na stronie TripAdvisor 5.0/5

JoeChua Friends getaway - Opinia zatwierdzona w TripAdvisor

Hotel was comfortable, centrally located and convenient. Service was good and room was excellent. However, breakfast spread could have been better with more variety. More international breakfast cuisine would have been appreciated.

Dear JoeChua We very much appreciate your comments regarding your stay at the ibis Ambassador Busan City Centre. Thank you for your comments on the kindness of the staff and the comfort of the room. However, I was not satisfied with the variety of breakfast.I will try to improve this part through a meeting with the department in charge. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Tommy RYU General Manager ibis Ambassador Busan City Centre.

Good budget hotel in the Busan city centre . Room is big, bedding is comfortable and breakfast is excellent.

Ocena na stronie TripAdvisor 4.0/5

Berthus2003 Rodziny - Opinia zatwierdzona w TripAdvisor

Good budget hotel in Busan city centre. Room is big, bedding is confortable, modern and clean. Breakfast is excellent with good quality and lot of varieties. Location is good in the city’s centre and nesr by subway. It is hood for familly and business trip

Dear Berthus2003, I so much appreciate your comments and share the information regarding your stay at the ibis Ambassador Busan City Centre. Especially, I would like to thank you for your comment concerning good budget hotel and room was big, bedding was comfortable, modern and clean and Taste breakfast, hotel location and subway station nearby. I feel valued and proud through your comment. My team member do our best our valuable guest just like you. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Have a nice day! Sincerely, Tommy RYU General Manager ibis Ambassador Busan City Centre

Blemished pearl of a stay

Ocena na stronie TripAdvisor 3.0/5

Seaside13290717895 Rodziny - Opinia zatwierdzona w TripAdvisor

Location is the only saving grace. The service team did their best but they were let down by the hotel’s set-up. For example, no English news channels, not enough power-points in the room for charging PDAs, and no hooks in the bathroom! And these are little things which should’ve been looked into without the guests having to bring them up. The breakfast set-up is also another major let-down. The coffee machine broke after a tour group came through one morning, and it seems there’s no other coffee machines in the hotel. The contingent was a pot of lukewarm and weak coffee for the rest of our stay. Not happy. We can go on and on but it would only fall on death ears so we won’t bother.We love Busan and will return but will not be sleeping at Ibis City Center, thank you.

Dear Seaside13290717895 Thank you for taking the time to tell us about your experience at the ibis Ambassador Busan City Centre. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. I am so sorry to disappoint you while staying at our hotel. First, the problem with the English news channel was the signal problem.So we're working on a variety of solutions.However, I am sorry that I could not solve the problem of the channel when you were staying. We will also try to find other ways to reflect your opinion on the inside of the room. We apologize for the disappointment of the breakfast and will meet with the relevant department to improve it. We will check all items such as coffee machines to make the same mistake and not cause any inconvenience. I know a lot of disappointment while staying at our hotel. Give us a chance to make up for the disappointment.We will improve through inspection and training. I hope to visit our hotel again. At Ibis, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, General Manager Tommy Ryu ibis Ambassador Busan City Centre

A pleasant stay

Ocena na stronie TripAdvisor 4.0/5

vyam Friends getaway - Opinia zatwierdzona w TripAdvisor

Located right next to metro station and one station away from Seomyeon. Room size is ok, not too big and not too small. Room is a bit outdated but very clean. Friendly staff. Breakfast is just so so, don’t bother if you have to pay for that. Overall, this hotel is value for money.

Dear vyam We very much appreciate your comments regarding your stay at the ibis Ambassador Busan City Centre. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. We'll improve the part of the breakfast meeting. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, General Manager Tommy Ryu ibis Ambassador Busan City Centre

Pleasant Stay

Ocena na stronie TripAdvisor 4.0/5

Satisfy401 Couples - Opinia zatwierdzona w TripAdvisor

Quick check in. Reception every ready to help. Hotel located in central location, near the subway. Easy access to many interesting places. Room size acceptable. Buyeon Mall and very interesting wet market nearby. Would stay again

Dear Satisfy401 We very much appreciate your comments regarding your stay at the ibis Ambassador Busan City Centre. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, General Manager Tommy Ryu ibis Ambassador Busan City Centre

It feel nice to be remembered

Ocena na stronie TripAdvisor 4.0/5

jenayseymour Pobyt służbowy - Opinia zatwierdzona w TripAdvisor

It felt extra special that the housekeeping staff remembered me and my request for extra black tea and sugar. So a big thank you to those ladies working hard on the 9th floor. But I felt a bit snubbed as I wasn't greeted as warmly by the check in staff.

Dear Jenay S, We very much appreciate your comments regarding your stay at the ibis Ambassador Busan City Centre. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely,

Weekend Stay in Busan

Ocena na stronie TripAdvisor 4.0/5

514neilr Couples - Opinia zatwierdzona w TripAdvisor

We found the rooms in the Ibis more than adequate. Could be larger but everything worked well and cleanliness was excellent. The staff was outstanding. Everyone we struck went out of their way to make our stay trouble free.

Dear Neil R, We very much appreciate your comments regarding your stay at the ibis Ambassador Busan City Centre. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely,

Holiday in Busan

Ocena na stronie TripAdvisor 3.0/5

Lai Fun L Couples - Opinia zatwierdzona w TripAdvisor

Many thanks to Sharon at reception who went all out to help us to arrange a day tour of Gyeongju. She made our stay at the hotel very smooth and pleasant. She was always helpful and couteous and changed our room when we did not like the first one assigned to us.

Dear Lai Fun Lee, We very much appreciate your comments regarding your stay at the ibis Ambassador Busan City Centre. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely,

Very nice hotel and excellent value for money

Ocena na stronie TripAdvisor 5.0/5

Alex A Rodziny - Opinia zatwierdzona w TripAdvisor

Excellent location....metro just in front of the hotel....very clean and spacious room ....good value for money... Excels and professional staff....English speaking staff.It is also only 1 stop away (subway) from plenty off restaurants and a very interesting market which is just next to the hotel.

We very much appreciate your comments regarding your stay at the ibis Ambassador Busan City Centre. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely,

Nice

Ocena na stronie TripAdvisor 4.0/5

chenshan Solo travel - Opinia zatwierdzona w TripAdvisor

The room is bigger than I expect! And the choices of the breakfast cafeteria is really mulitiple. I enjoyed the breakfast very much. I had a good time while staying in Ibis Busan Hotel. I will recommend my friends!

We very much appreciate your comments regarding your stay at the ibis Ambassador Busan City Centre. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely,

Najnowsze opinie: 20

Partner: TripAdvisor

Inne nasze placówki w pobliżu

BUSAN - wszystkie nasze hotele