ibis Lagos Ikeja 3 つ星

I had a very disappointing experience at this hotel. The rooms are small and outdated, with several issues affecting my stay. The television in my room was not functional, and the sheets did not appear to be clean. Additionally, the power frequently went out, and the air conditioning was not effective – I woke up each night drenched in sweat due to hot air being blown into the room. The room also had a persistent mildew odor throughout my entire stay. Furthermore, I was disappointed to find that fresh towels were not provided during my visit, and there were no towels available for washing either. Given the condition of the hotel, I found the pricing to be extremely high and not reflective of the quality offered. Unfortunately, I would not consider staying here again.

I love staying with Ibis Ikeja, Good Food, clean room, and hallelujah eventually changed the TVs. However, on my visit on 29th January 2025 before my last on 9th February. Not happy at all at your front office service. Five emails in two weeks, not a single response. mails to your parent company bounced back because it's full. I sincerely hope this is not a case of FRAUD otherwise you will hear the last of it between FCMB & HDV Ng t/a as Ibis.

Very Good experience in terms service and food. However, the check-in time of 2pm should be reviewed downwards since check out time remains 12 noon. Also, the consumables in the room have reduced drastically compared to my previous visits and yet room rate has gone up.

I was unable to use my Accor ALL points towards payment of my stay. The reception staff claimed that it was not appearing on their system. That was rather disappointing as I had planned to use to then. So check-in was quite stressful. The room was not conducive and the mattress was uncomfortable. Staff were polite and friendly but unfortunately the entire hotel was fully booked so they were unable to change my room. Recurring power outage in the gym. Imagine working out in a high temperature with no form of cooling. Not even a fan in sight. I couldn't take advantage of my gold tier member benefit for a late check-out either. Apparently a manager's authorisation is required but unfortunately their was none available on duty, even until it was time for me to check out at 12 noon.

I had read reviews about the property, so I did not know what to expect. However, I was pleasantly surprised. The property was a 12-minute drive from the airport. Damilola at the front desk was amazing and always had a smile on. She sorted out my check-in effortlessly. She's a star!! Was given my welcome drink as a Silver Accor member. The room was clean, and the bed was comfortable. WiFi was strong. Enjoyed a light dinner, which was on time. The breakfast buffet did not have as much variety but was okay.