ibis Lagos Ikeja 3 stelle

Giudizio clienti (Valutazione ALL) 3.8/5 223 recensioni

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Descrizione

Le nostre sistemazioni

Posizione dell'hotel

ibis Lagos Ikeja

23 Toyin Street, Ikeja
0000 LAGOS
Nigeria

Coordinate GPS:6.596099, 3.351254

Accesso e trasporti

Servizi alberghieri

Check-in dalle - Check-out fino alle

In sede
  • Piscina
  • Navetta
  • Ristorante
  • Accessibile con sedia a rotelle
  • Centro fitness
  • Wifi
  • Aria condizionata
  • Colazione
  • Bar
  • Sale riunioni
  • Proprietà 100% non fumatori
  • Servizio in camera

IBIS KITCHEN

Foto non contrattuale

After implementing the social distancing rules, the Restaurant now sits 40 capacity.

Le recensioni dei nostri clienti

Le recensioni dei nostri clienti

Recensioni certificate al 100% lasciate da ospiti che hanno realmente soggiornato presso le nostre strutture

Per saperne di più

Valutazione ALL  3.8/5  223 recensioni

Giudizio TripAdvisor  3.5/5  249 recensioni

Poor Service Overall, Quite Disappointing!

Punteggio Tripadvisor 2.0/5

807remia Da solo - Recensione certificata TripAdvisor

I was unable to use my Accor ALL points towards payment of my stay. The reception staff claimed that it was not appearing on their system. That was rather disappointing as I had planned to use to then. So check-in was quite stressful. The room was not conducive and the mattress was uncomfortable. Staff were polite and friendly but unfortunately the entire hotel was fully booked so they were unable to change my room. Recurring power outage in the gym. Imagine working out in a high temperature with no form of cooling. Not even a fan in sight. I couldn't take advantage of my gold tier member benefit for a late check-out either. Apparently a manager's authorisation is required but unfortunately their was none available on duty, even until it was time for me to check out at 12 noon.

Nice stay

Punteggio Tripadvisor 4.0/5

djalabi2 Da solo - Recensione certificata TripAdvisor

I had read reviews about the property, so I did not know what to expect. However, I was pleasantly surprised. The property was a 12-minute drive from the airport. Damilola at the front desk was amazing and always had a smile on. She sorted out my check-in effortlessly. She's a star!! Was given my welcome drink as a Silver Accor member. The room was clean, and the bed was comfortable. WiFi was strong. Enjoyed a light dinner, which was on time. The breakfast buffet did not have as much variety but was okay.

Wonderful staff and overall upkeep

Punteggio Tripadvisor 5.0/5

Isaiah U Recensione certificata TripAdvisor

Of all the hotels I've stayed in Nigeria I've rarely seen such great attitudes. Damilola at reception in particular, is a gem. She has been friendly, positive, receptive and in my humble opinion deserving of increment. Elevates the brand.

Ibis Lagos Ikeja

Punteggio Tripadvisor 3.0/5

Ilnialga Da solo - Recensione certificata TripAdvisor

sono stato una notte in questo hotel, reception e ristorante nella media, personale ok, camere ok tutto considerando che si tratta di un hotel 3 stelle. Purtroppo l'odore di muffa era fortissimo.La mia domanda è: perchè usate la moquettes come pavimento che si impregna di umidità (causa clima locale), emanando sgradevole odore di MUFFA????!!!!

Dear Ilnialga, Thank you for your comments. Having carpet is a required standard, but I ensure you we are putting measure in place to ensure humidity is not causing any odour of the carpet At ibis, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. We appreciate your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely,

Buon rapporto / prezzo

Punteggio Tripadvisor 3.0/5

363MarcoM363 Recensione certificata TripAdvisor

Camere un poco piccole e con pochi accessori (manca l'armadio, sostituito da alcune mensole), ma pulite e ben tenute, letto molto comodo, wi-fi veloce e gratuita disponibile in tutto l'hotel, compreso nel giardino, navetta da / per aeroporto gratuita, personale cordiale, servizio ristorante molto lento, la corrente elettrica manca continuamente... Complessivamente per un viaggio di lavoro di qualche giorno va bene, e' molto vicino all'aeroporto.

Dear M. Marco, We are happy to hear that you had a lovely time in our hotel. You find the bed clean , well maintained, and confortable. Wifi internet connection was available throughout the hotel, including in the garden. You find our staff friendly and you enjoy the airport shuttle The restaurant service was too low, At ibis, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem to our food and beverage manager, and prevent future occurrence. Regarding your comment about our room size and our wardrobe,we would wish to inform you that this is in line with the Ibis hotel brand standard all over the world and we are sorry to hear that this is not to your perfect liking. During your stay the electricity power was continuousely missing. It is important to bring to your notice the fact that there is no reliable public electricity supply in Nigeria.The power outages you experienced is for the short period of change over to our standby generators when the public supply of electricity fails as it is usual in Nigeria. We thank you for your positive feedback which will serve as an encouragement for us to continue to give our guest a very good service. Solange BWAME

In collaborazione con TripAdvisor

Altri utenti web che hanno valutato il nostro hotel

  • 101 recensioni 9.8/10 Posizione
  • 193 recensioni 3.7/10 Camera
  • 221 recensioni 6.7/10 Servizio
  • 24 recensioni 5.7/10 Internet
  • 83 recensioni 2.2/10 Comfort
  • 65 recensioni 6.3/10 Colazione
  • 65 recensioni 3.9/10 Pulizia
  • 7 recensioni 9.2/10 Piscina

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