无锡新湖铂尔曼大酒店 5 星

Tripadvisor 评级 4.7/5 1,241 评论

无锡新湖铂尔曼大酒店 - Image 1
无锡新湖铂尔曼大酒店 - Image 2
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无锡新湖铂尔曼大酒店 - Image 4

描述

酒店其他优惠

  • 距无锡新区高铁站3公里

  • 距无锡硕放机场10分钟车程

  • 从上海乘高铁约45分钟即可到达酒店

  • 网络角和覆盖整个酒店的无线网络

  • 提供便捷的停车场

我们的客房

酒店位置

无锡新湖铂尔曼大酒店

和风路30号, 无锡新吴区
214135 无锡
中国

GPS:31.490813, 120.3631

抵达和交通

酒店服务

办理登记入住手续 - 从 办理退房手续

酒店内
  • 游泳池
  • 停车
  • 餐厅
  • 轮椅可通行
  • 健身中心
  • 无线网络
  • 空调
  • 早餐
  • 酒吧
  • 会议室
  • 客房服务

我们的客人评论

我们的客人评论

来自 100% 认证入住过我们酒店客人的评论

发现更多

TripAdvisor 评级  4.7/5  1,241 评论

Exceptional Services

Tripadvisor 评级 5.0/5

bebemoon 商务住宿 - 经 TripAdvisor 认证的评论

I had a wonderful stay at this hotel. The hotel is clean, and the services provided are top-notch. The staff is very attentive, and Michael, in particular, was exceptionally polite and helpful. He even went out of his way to assist me with mailing a postcard, which was beyond his duties. The level of service of the hotel exceeded my expectations. I highly recommend this hotel to anyone looking for a comfortable stay with excellent service

Good stay for long business strip

Tripadvisor 评级 5.0/5

kgyjin 商务住宿 - 经 TripAdvisor 认证的评论

Had an excellent time at the Pullman Wuxi New Lake. Mike and the other staff were very amicable and professional, looking after me during my long stay. Overall, good facilities, nice room, good breakfast buffet and gym facilities. Will definitely come again!

room upgrade

Tripadvisor 评级 4.0/5

bertoh852 商务住宿 - 经 TripAdvisor 认证的评论

every service could satisfy my inquiry and needs. the good service included room upgrade and use of the club lounge. breakfast menu was also quite good to enjoy each meal. every staff at the hotel was very kind too.

Dear Guest, We very much appreciate your comments regarding your stay at the Pullman Wuxi New Lake. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Andy Yu Resident Manager Pullman Wuxi New Lake

Friendly and helpful service, good rooms. Poor acoustics

Tripadvisor 评级 4.0/5

ashferns23 Couples - 经 TripAdvisor 认证的评论

Although this Pullman is positioned as a business hotel, it turned out to be a great holiday destination, located not too far from the Tai lake. The service was very friendly, prompt and efficient. They took care of special requests we made. Our room on the 19th floor was clean, spacious and well equipped; but had really poor sound proofing with a lot of noise disturbance from the adjacent rooms. Surprisingly the TV was still old style with just regular subscription channels and not connected to the internet. A very basic feature in any standard hotel in China. The breakfast buffet was amazing with a huge spread of different cuisines. But sadly the room service dinner we ordered was very disappointing.

Dear Guest, Thank you for taking the time to tell us about your experience at the Pullman Wuxi New Lake. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Pullman, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Jammy Zhang General Manager Pullman Wuxi New Lake

Best Driver to Rent

Tripadvisor 评级 5.0/5

tobinol 经 TripAdvisor 认证的评论

I was staying at Pullman Wuxi and has been used Mr Jacob as a driver. He has done a very good job and I highly recommend him. The hotel is very clean and staffs are very helpful. One thing that is lack from there is the English speaking reps. Other than that, everything was great and keep up the good work!!!

Dear guest, We very much appreciate your comments regarding your stay at the Pullman Wuxi New Lake. Thank you so much for your kind recognition upon our hotel and staff service. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staffs. In future, we will keep on working hard to deliver more comfortable and enjoyable stay experience. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Jammy Zhang General Manager Pullman Wuxi New Lake

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其他网络用户评价我们的酒店

  • 374 评论 9.2/10 位置
  • 920 评论 9.2/10 房间
  • 1,225 评论 9.4/10 服务
  • 11 评论 8/10 上网
  • 500 评论 8.9/10 氛围
  • 340 评论 9.5/10 清洁度
  • 305 评论 9.3/10 舒适度
  • 295 评论 8.5/10 早餐

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