Mercure Hotel Mildura 4 stelle

Punteggio Tripadvisor 4.0/5 753 recensioni

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120 Eighth Street, 3500 MILDURA, Australia

Descrizione

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Posizione dell'hotel

Mercure Hotel Mildura

120 Eighth Street
3500 MILDURA
Australia

Coordinate GPS:-34.185473, 142.163601

Telefono
Fax +61 3 5051 2599

Accesso e trasporti

Servizi alberghieri

Check-in dalle - Check-out fino alle

In sede
  • Piscina
  • Parcheggio
  • Wifi
  • Aria condizionata
  • Proprietà 100% non fumatori

Piscina

Foto non contrattuale

Le recensioni dei nostri clienti

Le recensioni dei nostri clienti

Recensioni certificate al 100% lasciate da ospiti che hanno realmente soggiornato presso le nostre strutture

Per saperne di più

Giudizio TripAdvisor  4.0/5  753 recensioni

Be prepared for an older property.

Punteggio Tripadvisor 3.0/5

Robyn L Recensione certificata TripAdvisor

A great central hotel location in Mildura where you can walk everywhere in the town centre. You may be surprised with the age of this property with it's huge, dated, clean rooms and small, antique timber lift. I actually used the stairs instead.

Average room with heating working intermittently

Punteggio Tripadvisor 2.0/5

PriyaV661 Per affari - Recensione certificata TripAdvisor

The room I got was average and did not have a Mercure hotel feel, hard to pin point what it was but it just felt very average. The air conditioner was working intermittently and I had to increase the temperature for it to stay on and heat up the room especially on the cold night. My other colleague’s rooms were much better compared to mine and had a better feel to the but still not something that a 4 star hotel rooms should be like. The hotel has a small heritage lift which is handy. Reception staff was nice. We only interacted with them at check in and check out. Won’t really be staying here again.

Total nightmare. The worst Mercure Hotel I have seen all over the globe.

Punteggio Tripadvisor 1.0/5

Carstens_Welt Da solo - Recensione certificata TripAdvisor

It's difficult to write a review which describes how bad this hotel really is. At the reception worked a totally unmotivated lady. Unfriendly, cold and unprofessional. I was not informed about WLAN password. When I asked about breakfast (which is included in my Accor Platinum membership) she pointed to their restaurant. The next morning I found out that the hotel has no restaurant at all. So incompetent. During my one night stay (only one night luckily...) I was in touch with three ladies at the reception: afternoon, evening and next morning. All three incompetent and unmotivated. They have no clue what the meaning of "hospitality" is. Emails I sent pior to my arrival have not been answered by the hotel. My Accor Platinum membership comes with some additional benefits. The only benefit I got was an upgrade from a dirty small room to a dirty bigger room with a bathtub. But the bathtub itself was also so dirty that no civilised human being would ever enjoy to use it. The lady at reception did let me know that she and the hotel doesn't care about my platinum membership. When I told her that all this here is not up to the standards of the Accor loyalty program she replied "I don't care. I am only working here". Wow. The hotel itself definitely has not been renovated since the 60's. It's difficult to describe. It has more of a hotel in a Hollywood horror movie. But definitely not a place to stay in 2024. Everything is old, it smells everywhere, everything is dirty and worn out totally. The lift is a nightmare, it has a sliding door, obviously dating from the early 50's. A lot of noise comes from the corridors day and night because of doors. The windows are covered with spider webs. The air condition is broken, it is dirty and spreading germs in the room. The carpet is dirty and covered with stains. Totally disgusting. The furnitures are old and totally tasteless. There is no interior design, the furniture looks more like coming from a flee market. Not to mention that of course also the furnitures are dirty. You definitely don't want to sit one these dirty brown chairs or touch anything. The room itself smells horrible. Difficult to breathe. Windows cannot be opened but are not soundproof. Noise from the street day and night. Sleeping without earplugs impossible. The mattress is a bad joke, it's more like a hammock than a mattress. Bathroom is full of mold, the bathroom door is broken and the ventilation full of dirt and dust. It's another bacteria superspreader. Horrible. My advice to Accor Australia : tear down this hotel, fire your staff, build a new hotel, hire motivated staff and train them in hospitality. It's the worst Mercure hotel I've stayed all over the globe in my whole entire life.

Great location but needs a good upgrade

Punteggio Tripadvisor 3.0/5

rodneys289 In coppia - Recensione certificata TripAdvisor

The staff were very friendly but seemed like they were not fully trained. As there is no bar at the hotel the drink selection is at reception. Upon asking we were informed that there was only one of what we asked for and that supply of most of the other drinks was also very limited. As an ACCOR member that was unexpected. Also there was no bottle opener at the front desk to open the bottles

Buono

Punteggio Tripadvisor 4.0/5

Millodipapo Recensione certificata TripAdvisor

Le camere fuori sono molto belle hanno una super cucina due camere, per stare qualche giorno ideali. Il letto comodo, la connessione a internet gratis ma poco performante, nei periodi di punta. Il miglior posto in città per stare. La colazione media ma ci sono tanti posti vicini

Dear Millodipapo Thank you kindly for taking the time to provide a review about your recent stay at Mercure Hotel Mildura. We appreciate your feedback and we are very glad to hear that you enjoyed your stay. We look forward to seeing you again in the future. Kind regards, Clay Storer General Manager

In collaborazione con TripAdvisor

Altri utenti web che hanno valutato il nostro hotel

  • 178 recensioni 9.6/10 Posizione
  • 233 recensioni 6.2/10 Camera
  • 96 recensioni 7.7/10 Servizio
  • 11 recensioni 3.1/10 Internet
  • 133 recensioni 5.7/10 Comfort
  • 91 recensioni 5.3/10 Pulizia
  • 76 recensioni 3.9/10 Servizi
  • 52 recensioni 2.3/10 Atmosfera

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