Mercure Rio de Janeiro Nova Iguaçu 4 звезды

Примечание: отзывы клиентов (Рейтинг ALL) 4.1/5 Отзывов: 1 043

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Mercure Rio de Janeiro Nova Iguaçu - Image 1
Mercure Rio de Janeiro Nova Iguaçu - Image 2
Mercure Rio de Janeiro Nova Iguaçu - Image 3
Mercure Rio de Janeiro Nova Iguaçu - Image 4
Av Doutor Mario Guimaraes 520, 26255230 NOVA IGUACU, Brazil

Описание

Особенности отеля

  • Mercure RJ Nova Iguaçu hotel offers 2 saunas and a swimming pool

  • Use one of the 7 fully equipped function rooms for your corporate meetings

  • 15-minute drive to Presidente Dutra Highway

  • 10-minute drive to Via Light Highway

  • 35-minute drive to Rio de Janeiro International Airport - Galeão

Наши номера

Номер

1 Classic Room with one double bed

  • 2 чел. максимум
  • 23 m² / 247 sq ft
  • Постель 1 x Двуспальные кровати

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Расположение отеля

Mercure Rio de Janeiro Nova Iguaçu

Av Doutor Mario Guimaraes 520
26255230 NOVA IGUACU
Brazil

GPS:-22.75875, -43.45674

Телефон
Факс +55 21 3257-8539

Доступ и транспорт

Гостиничные услуги

Регистрация заезда с - Регистрация выезда до

При отеле
  • Бассейн
  • Парковка
  • Можно с животными
  • Доступ на инвалидном кресле
  • Фитнес-центр
  • Wi-Fi
  • Кондиционер
  • Завтрак
  • Помещения для деловых встреч
  • Курение на территории отеля запрещено
  • Обслуживание в номере

Завтрак

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Отзывы наших гостей

Реальные отзывы гостей, которые останавливались в нашем отеле

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Рейтинг ALL  4.1/5  Отзывов: 1 043

Рейтинг TripAdvisor  4.0/5  Отзывов: 439

Сертификат качества 2023

Good Hotel, but the city needs better traffic management

Примечание: Tripadvisor 4.0/5

wagnercs10 Деловые путешественники - Реальные отзывы TripAdvisor

The hotel is good for the price - nice room, nice breakfast - all clean and comfortable. But the location suffers the impact of a very heavy traffic during peak hours, so be prepared. So plan for that, by leaving earlier, and when coming back to the hotel, do yourself a favor - wait until 6:30 to 7 pm, when roads might be less jammed. Go to a bar, have a snack. You leave by 5pm, you will suffer.

wagnercs10 We very much appreciate your comments regarding your stay at the Mercure Rio de Janeiro Nova Iguacu Hotel. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Ary Comar Gerente Geral

Broken

Примечание: Tripadvisor 2.0/5

allanbulpin Solo travel - Реальные отзывы TripAdvisor

This is a good example of the management not doing their job, in my room it was lovely to have tea making facilities but the kettle leaked and the lid didn't shut, the hair dryer in the bathroom didn't turn on and the door to the balcony didn't make a deal so when there was a storm (3 whilst I was there) the howling wind was almost unbearable (fortunately I had noise cancelling headphones) after there was a storm that kicked out the electricity in the rooms, there was no breakfast on offer (surely you would have a backup on offer) one of the lifts were broken and some of the lights in my room did not work, one of the nights I wanted room service and when I called for it all I got was an answer of 'no speak English' then the phone hung up, surely if you know you have a guest staying that doesn't speak Brazilian Portuguese you would keep someone on staff that speaks or at least understands English at all times, the pool area was nice, the rooms were clean (although pillow cases don't stay on pillows and pillows are old) and very good spread for breakfast, location was horrible but that one is my fault.

Allan Bulpin, Thank you for taking the time to tell us about your experience at the Mercure Rio de Janeiro Nova Iguacu Hotel. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Mercure, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, BRUNO LIMA BENTO

Very satisfied

Примечание: Tripadvisor 4.0/5

phillipf970 Couples - Реальные отзывы TripAdvisor

Very special thanks to Bruno and Herbert from Reception. I go to the hotel every 15 days and every single time i am well supported by them, in the morning when i arrive and during the stay. The only complaint i have is that the room cleaning wasn't so good this time, but i'm sure they will improve. I will spend the new year here and i am sure its going to be a great vacation.

Mr Phillip We very much appreciate your comments regarding your stay at the Mercure Rio de Janeiro Nova Iguacu Hotel. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, BRUNO LIMA BENTO

Mercure RJ Nova Iguacu

Примечание: Tripadvisor 4.0/5

edinarm Семьи - Реальные отзывы TripAdvisor

The hotel is kept in a very clean enviroment, The rooms are clean, well laid out, and comfortable. Everything in the rooms was in an excellent state of maintenance and worked well. Breakfast was great! The staff were all extremely freindly and helpful and made our stay very enjoyable, 5 stars to them!

We very much appreciate your comments regarding your stay at the Mercure Rio de Janeiro Nova Iguacu Hotel. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, BRUNO LIMA BENTO

Good hotel in a really dodgy area

Примечание: Tripadvisor 4.0/5

ljw21 Couples - Реальные отзывы TripAdvisor

Stayed here during the olympics and it was everything younwoukd expect from a mervure. Helpful staff, big and clean rooms and modern throughout. Good customer service who were helpful in printing boarding passes etc off gor us and gave us plenty of advice. Be aware that this hotel is in a suburb and is about 40 miles from the centre. We used trains to get to the centre of rio and had to depart from the local station which was full of dodgy characters. The local area is similar. Be very aware of your belongings at all times. People will not think twice about stealing them. I caught several men staring at my husbands back ockets eyeing up their chances of a free phone or wallet. Also suggest that you do not go out in this area alone at night. It isnt safe and one evening a taxi driver even refused to take us there as he thought it was dangerous. If you want a cheap and high quality hotel then this is perfect but make sure you research the local area first.

We very much appreciate your comments regarding your stay at the Mercure Nova Iguacul. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, BRUNO LIMA BENTO

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Другие интернет-пользователи оценили наш отель

  • 259 Отзывов 7.8/10 Расположение
  • 566 Отзывов 5.8/10 Номер
  • 528 Отзывов 7.1/10 Сервис
  • 42 Отзывов 3.1/10 Интернет
  • 331 Отзывов 3.7/10 Комфорт
  • 266 Отзывов 5.2/10 Чистота
  • 203 Отзывов 4.9/10 Завтрак
  • 146 Отзывов 4.7/10 Удобства

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