宜必思北里永克莱蒙费朗酒店 3 星

客户意见评级 (ALL 评级) 4.4/5 844 评论

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描述

酒店其他优惠

  • 提供免费私人停车场

  • 全部采用"宜必思甜梦之床"床上用品

  • 整个酒店覆盖免费无线网络,无密码

  • 提供家庭房

我们的客房

酒店位置

宜必思北里永克莱蒙费朗酒店

Rue Louis Armstrong
63200 里永
法国

GPS:45.895533, 3.137884

抵达和交通

酒店服务

办理登记入住手续 - 从 办理退房手续

酒店内
  • 停车
  • 欢迎宠物
  • 餐厅
  • 轮椅可通行
  • 无限网络
  • 空调
  • 早餐
  • 酒吧
  • 会议室
  • 100% 无烟酒店
  • 客房服务

IBIS KITCHEN LOUNGE

非合约照片

酒店内供应便捷快餐,您可以在露台上享用,也可以通过客房送餐服务在客房内享用。

我们的客人评论

我们的客人评论

来自 100% 认证入住过我们酒店客人的评论

发现更多

ALL 评级  4.4/5  844 评论

TripAdvisor 评级  4.0/5  433 评论

Beware, Worst customer care ever

Tripadvisor 评级 1.0/5

MaryD750 Couples - 经 TripAdvisor 认证的评论

I prepaid for this hotel but was asked to pay again at checkout. I showed the disinterested receptionist a copy of my pre payment invoice(in french) . She assured me I wouldn’t be charged again for the room. I was. I emailed, phoned , contacted Accor hotels customer care all to no avail. I submitted all the evidence but was consistently told I hadn’t overpaid. The manager had no time to talk to me and after 3 weeks I contacted my credit card company, who agreed to pursue the claim on my behalf. This seemed to galvanise the Ibis into action, they eventually agreed a refund after 4 weeks, it took ages to arrive. No apology , nothing. This could have been avoided from day 1 . So no more Accor hotels for me, a loyal customer for years counted for nothing. The poorest customer care experience by miles! Beware!

stop while passing through

Tripadvisor 评级 1.0/5

BelenD649 Couples - 经 TripAdvisor 认证的评论

Incorrect booking due to incorrect date, after 10 minutes canceled immediately and the amount was not refunded to us even the lady on the desk confirmed they refund always as the date was even 2 days later. No goodwill neither from Booking.com nor the hotel - it’s a shame.

Stopover in Clermont Ferrand

Tripadvisor 评级 4.0/5

kenneth_key1 Couples - 经 TripAdvisor 认证的评论

Room was fine, good restaurants nearby. We used the bar and sat outside. Shame about the great big hailstones which dented my car roof. But can’t blame the hotel for that! Overall a good place to stay.

Excellent Ibis

Tripadvisor 评级 4.0/5

Denise L Couples - 经 TripAdvisor 认证的评论

Overnight stay made very easy by the position just off the motorway. Very comfortable room, lovely bathroom and free parking. Near to other hotels with restaurants so choice for eating out. Breakfast buffet look very nice although we didn't have it.

The perfect overnight stop off.

Tripadvisor 评级 5.0/5

ianpostie Couples - 经 TripAdvisor 认证的评论

Stayed here many times and it never disappoints. Friendly staff, clean comfortable rooms and a great breakfast. Shops bars and restaurants are just a short drive away. Would happily stay here again on our next trip down to Spain.

合作伙伴包含 TripAdvisor

其他网络用户评价我们的酒店

  • 202 评论 9.4/10 位置
  • 316 评论 7.2/10 房间
  • 319 评论 8/10 服务
  • 5 评论 3.8/10 上网
  • 178 评论 6.5/10 早餐
  • 146 评论 8.2/10 清洁度
  • 103 评论 3.8/10 食物
  • 24 评论 2.4/10 设施

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