プルマン麗江リゾート&スパ 5 つ星

お客さまの声 (確認済みレビュー アコーホテルズ) 4.4/5 103 件のレビュー

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湘江路, 束河 - 古城区, 云南, 674100 麗江, 中国

説明

ホテルのその他の情報

  • The mountain views will amaze even the most seasoned traveller

  • A blending of traditional Naxi design with modern amenities

  • 一日の締めくくりに、スパトリートメントでおくつろぎください。

  • MyGlassパッケージでは、ワインのテイスティングと、ドリンクの飲み放題がお楽しみいただけます。

  • MyKidsパッケージでは、お子様にお喜びいただけるアクティビティ、お子様用お食事メニューなどをご用意しております。

当ホテルの客室

ホテル所在地

プルマン麗江リゾート&スパ

湘江路, 束河 - 古城区, 云南
674100 麗江
中国

GPS:26.911815, 100.217135

電話番号
ファックス +86 888 530 0222

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実際の宿泊者100%の認証口コミ

詳細はこちら

確認済みレビュー アコーホテルズ  4.4/5  103 件のレビュー

トリップアドバイザーの評価  5.0/5  1,438 件のレビュー

STAY AWAY! or regret

トリップアドバイザーの評価 1.0/5

Travel61232678240 トリップアドバイザー認証口コミ

This hotel takes the cake for the 1 star rating. Misleading room information, dirty place and totally 0 recognition for accor members Location - located 20mins away from the more popular Lijiang ancient town. I chose to stay here as I wanted the view of the famed Jade Dragon Snow Mountain. However was informed upon check in that there is no such view for twin bed rooms and there are only 8 rooms in total for that in which some have also been obstructed by growing trees. It has been 2 weeks since my stay and complaint and the room is still being advertised as so. Accor recognition - none, no welcome drinks, no upgrade as next level is villa. Had to chase for loyalty nights a few times too. Room - Dated and dirty. This hotel is in need of a renovation and am unsure how it is charging such premium pricing. Also found out that the bathtub had sand sediments while using it and did a blue light check after. It was totally not cleaned. Breakfast - Starts at 6.30am but maybe only half is ready. By 7.30am when we left, it was still not fully ready. Did a complain early next morning and when i returned that at night, nothing was done except a fruit platter as apology. The bathtub was still uncleaned as I can visibly see it. Texted them via wechat and they insisted that it was cleaned already. Took a photo and they send the housekeeping head over who agreed that it was uncleaned. The GM came over and offered us insincere compensations like upgrading us the next time we stay(really??) or transfer to the train station which only cost a few dollars and we rejected them. For the scam, non existent cleaning services and 0 service recovery, I would recommend people to reconsider staying. You can stay at the ancient city with better cleanliness, service and newer property for less than half the price. Did a complaint via Accor and didn't get a reply either.

An experience of back in ancient time.

トリップアドバイザーの評価 5.0/5

Travellover0773 ファミリー - トリップアドバイザー認証口コミ

I arrived in the evening, just nice that it was the fire festival in Lijiang. The hotel has ongoing ceremony to show this tradition and I was thrilled to see it. Was lucky that I got upgraded to the villa as ALL member. The villa was huge and beautiful. Bed was extremely comfortable. There was a big tub available but I don’t get enough time to enjoy it. The most amazing thing about this hotel is you get to see the Jade Dragon Snow mountain. During my 3 days in Lijiang, so unfortunate that it was raining on the day that I supposed to follow tour to see the sunrise. But before I left, I was lucky to see the sunrise over the peak from the hotel. It is located near Shuhe, about 10mins walk from the hotel. The hotel surrounding is peaceful and picturesque. I totally enjoyed my stay and would like to thank the team for taking care of me.

Not usual Pullman standard.

トリップアドバイザーの評価 2.0/5

IreneSah Friends getaway - トリップアドバイザー認証口コミ

Stayed in Pullman Dali and was happy with my choice. Hence having high expectations of Pullman Lijiang. Alas! Was greatly disappointed. Other than the beautiful surroundings and the view of snowy z, Yulong Xue Shan. Nothing is there to look forward to in this property. Check in was NOT a breeze. I would not go into details. But the staffs are not trained for a five star hotel. On check out day, 5.30am, one of the lady staff at the reception had azzwmessy hair. I then come to the conclusion that it is the management of Pullman Lijiang who is lacking. This is an old property. But old property can be charming too. But no, room is tired. Furniture old n not well maintained. The only blessing is that I paid for a deluxe room with view of the snowy mountains. My friends who couldn’t upgrade had a room facing the courtyard. So do yourselves a favour, if you disregard this review and still wish to stay here, get an upgrade. Or stay in their overpriced two bedrooms villa. Breakfast is simple. Lipton teabag was provided in a Pullman property. Was there any fresh juice? DoubleTree by Hilton, also in Lijiang, done a much much better job. Packed breakfast was two or three slices of plain bread, an apple and a yogurt. Well done Pullman Lijiang! If I have to find some good things to say about the hotel, then it will be the beautiful hotel grounds and surrounding. Maybe, just maybe, their focus is on guests staying in the villa. And yes, don’t be fooled by the location being near to the Ancient Town too. The most popular Ancient Town is far away from here. Shui He Ancient Town nearby was very quiet in the evening.

Fantastic Service

トリップアドバイザーの評価 5.0/5

Ninjah1005 Couples - トリップアドバイザー認証口コミ

Service was impeccable. Every question asked was attended to with utmost attention. Staff even lent be a number to purchase tickets for the gondola. We are grateful for the room upgrade as well. 10 mins walk to Shuha Ancient City and breathtaking view of the snow mountain, couldn't ask for more.

Excellent 3N stay at Lijiang Pullman!

トリップアドバイザーの評価 5.0/5

UniqueSin ファミリー - トリップアドバイザー認証口コミ

Excellent 3N stay at Lijiang Pullman! We had two dinners at Xi restaurant and is very impressed with restaurant Manager Lily who gave excellent recommendations and services. She is very enthusiastic and attentive. We gave feedback on breakfast menu and could see the improvement in next two mornings. The hotel setting is beautiful and could see Jade dragon snow mountain on a clear stay. It’s our first time in Lijiang and we will definitely return to Pullman again!

との提携 TripAdvisor

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麗江のすべてのホテル

料金に近い客室カテゴリーの1名様1泊の料金です (朝食、追加サービスを除く)。これは、本日 https://all.accor.com/ のウェブサイトで掲載された、今後 20 日以内の1泊分の当該宿泊施設のすべての税金 (ホテル到着時に税金（宿泊税など）が課される場合がありますが、これは現地の規制に従います。) 込みの最低公示価格に相当します。期間や予約状況により異なります。この料金は予約時にのみ保証されます。すべての予約 (海外) は、ホテルが所在する国の通貨で支払われます。予約時に確認した、ホテルが所在する国の通貨での金額のみが保証されます。お客様の通貨へ換算した場合の概算値を提示することはできますが、これは契約上のものではありません。お支払い時に、銀行から銀行手数料および/または為替手数料が請求される場合があります。